Top Business Process Management Companies in New-Zealand

The Business Process Management (BPM) industry in New Zealand is a rapidly growing sector that plays a critical role in enhancing the efficiency and productivity of businesses. In recent years, the industry has experienced significant growth, contributing significantly to the country's GDP and employment rates. In this article, we will provide an overview of the BPM industry in New Zealand, including key statistics, factors contributing to its growth and success, trends, challenges, and future outlook.

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CompanyHeadcountContactDescriptionDecision Maker
FOSTER MOORE - THE REGISTRY PEOPLE ®229 +64 9 950 2300
info@fostermoore.com

Foster Moore®, a Teranet® company, is an IT company specialising in the development of electronic registries purpose-built to meet the statutory and service needs of legislative and governmental agencies. We have offices in Auckland, New Zealand - Toronto, Ontario, Canada and Cary, North Carolina, USA. Visit us here: http://www.fostermoore.com/

FRONDE126 +64 4 499 3000
info@fronde.com

Everyone likes to win. Our Customers especially. But to win in our competitive and technologically-challenging world it’s hard to know which technology to invest in, how much to spend and when it’s the right time to change. That’s where we come in. We believe complexity is the enemy of execution. And so in a complicated world, Fronde exists to bring clarity. We can’t predict the future, but at Fronde, we know that the best strategy for adapting to tomorrow is by laying world-class foundations today. That’s why we partner with the world’s best technology providers – you might know them: AWS, Google, Salesforce, NetSuite and more. And then we send in the talent and team to deploy them right here, right now, just for you. Our philosophy is simple: partner with the world’s best, be fully present locally and keep it simple — so you can get to a better future, faster. Fronde. Think big. Start small. Scale fast. --- We collaborate closely with our customers to uncover their unmet needs, …

LEAPTHOUGHT52 +64 9 280 3832
info@leapthought.com

LeapThought is a New Zealand-based organisation with presence in Southeast Asia, Australia, UAE, India, and the US, with Singapore being the headquarters for Southeast Asia. We design and build next-generation and deep tech solutions for AEC and Productivity. Our flagship globally acclaimed product FulcrumHQ is gaining fast traction amongst the large-scale organisations designing, building and operationalizing their portfolio of construction projects as well as the multi-disciplinary and multi-specialty AEC ecosystem that collaborate with them. We stretch the boundaries of what BIM and the virtualization of construction delivery can unlock on multi-billion dollars of live projects every day. We have a culturally diverse, nicely blended team of both domain and industry specialists as well as technology specialists that wake up every day to make a difference, be it to increase efficiency gains, transparency, compliance, operational safety, quality and richness of data that is am…

CLANWILLIAM HEALTH (ASIA-PACIFIC)35 +64 9 354 7291
support@clanwilliam.health

Clanwilliam Health (Asia-Pacific) brings together trusted Auckland-based healthcare technology companies HealthLink and Konnect NET. The two companies are committed to delivering secure healthcare data exchange solutions to improve the experience of those involved in the healthcare journey. With a presence in New Zealand, Australia and Hong Kong, Clanwilliam Health is the trusted connection that ensures the right information is with the right people at the right time, improving patient outcomes. Clanwilliam Health is the anchor for Dublin-based Clanwilliam Group’s continued growth, investment and innovation in the Asia-Pacific healthcare technology markets. Its solutions enable healthcare professionals to provide high quality care across a range of public and private settings including GP practices, specialist clinics, hospitals, labs, allied health, community organisations, the insurance sector and more.

AIS GLOBAL GROUP36 +64 27 284 6444
kathrine@aisglobalgroup.com

AIS Global Group - Enhancing your potential We provide innovative solutions and expert resources through our four specialist businesses across New Zealand, Australia, Philippines and the United Kingdom. AIS Power HV design & build contracting solutions to generation, transmission, distribution sectors. AIS Outsourcing Tailored business process outsourcing from our qualified & globally experienced professionals based out of our Philippines offices. AIS Trades Providing skilled professionals, tradespeople, and project crews to the construction world. AIS Recruitment & Visa/Migration Services Bespoke end to end international & domestic recruitment, immigration, and migration solutions. AIS Compassion Movement We support a number of deserving local charity organisations from financial contributions through to volunteering time and pro bono construction work.

XELOCITY - PERFORMANCE IMPROVEMENT SPECIALISTS14 +64 800 752 236
x-opt@xelocity.com

Xelocity specialises in helping organisations to pinpoint areas for improvement and to put the right performance improvement initiatives into action. Designed to create long-term benefits for you and your organisation, our proven approaches are based upon extensive cross-industry experience and the use of world-class business process frameworks, best practice models, metrics, methodologies and tools. By applying our expertise in the fields of process, information, technology and project performance, we help organisations to become more productive and profitable, to deliver better service to their customers, and to be ready-for-growth. Our team of professional consultants have deep experience and an approachable, hands-on style that allows them to work seamlessly within your company. We tailor our services and always select just the right consultant for each engagement, providing the exact combination of skills and methods your organisation needs to perform at its peak. At Xelocity,…

CANON BUSINESS SERVICES NEW ZEALAND15 +64 800 557 672
enquiries@business.canon.co.nz

At Canon Business Services ANZ, we help organisations lay the foundation for growth—solving the IT and operational capability or capacity challenges that slow them down and freeing them to focus on what sets them apart. In January 2022 as part of our growth strategy we announced the acquisition of WA-based @Satalyst, a leading Microsoft Cloud and security partner. An excellent strategic and technical fit with Canon Business Services ANZ, the acquisition strengthened our application, security, data and AI capabilities, while providing the Microsoft specialist with the backing it needs to fast-track expansion plans.

DATACOM6,427
media@datacom.co.nz

Customer focused values. World-class capability. The right solutions to help you navigate, wherever you are on your journey. With a breadth of offerings and depth of expertise, there isn’t a safer pair of hands to help navigate the future of your business. Datacom is Australasias largest home-grown tech company. Drawing on the experience of over 6500 staff in 24 locations around the globe, we work with a full range of clients, from small start-ups through to government agencies and multinational corporations, to explore and extract the hidden value in their systems. We bring together over half a century of know-how, the right technology and the knowledge and creativity of our people, to deliver sustainable solutions to our customers’ greatest challenges. With our team of dedicated professionals, we work with leading partners to deliver the solutions that are right for our customers – that solve their issues and enhances their businesses. We design, build and run IT systems and p…

DETA83 +64 3 338 8524
info@deta.global

DETA Consulting (DETA) is a young, dynamic and responsive organisation working with some of Australasia’s largest businesses to identify, develop and deliver optimisation services. We were born out of energy efficiency, however deliver services across the project spectrum from business cases, to detailed design, through to project delivery. Essentially, we provide professional services to optimise business processes, drive improved performance and deliver lasting business value.

WALKERSCOTT68 +64 800 111 728

Microsoft Gold Partners - Specialists in Data & Analytics, Azure Development and Business Applications. We are a passionate collection of people from all walks of life, we call ourselves Walkerscott. Founded in Sydney and Wellington in 2011 we have made a habit of cutting through the noise and delivering results that work. We only take on work we’re passionate about and we don’t take on jobs where we cant add value. We have experienced exceptional growth and our business has further expanded with offices now in Melbourne, India and Romania. We cant claim to be perfect but we know we are very good at delivering clever, simple solutions that deliver your desired outcomes. We actively listen and interpret your business needs, we then empower you with clever, effective technology enabled solutions. We are proud of the fact that we take ownership of the problem and responsibility for the outcome. Walkerscott engagements are interpreted as partnerships, we are motivated and inspired by …

QUANTON27 +64 9 373 5350
communication@quanton.co.nz

The digital revolution will fundamentally transform how enterprise organisations operate. Quantons purpose is to lead enterprise through the forthcoming digital workforce revolution. As New Zealands leading Robotic Process Automation (RPA) provider, we help enterprise organisations to transform their operating models through digital process automation. Exclusively focussing on RPA ensures our partners receive a richer experience. Demonstrating proven success with some of New Zealands largest brands, Quanton offers end-to-end services from consultancy to delivery and support from locally based teams. Through digital automation, we aid our partners to improve operating performance, enhance their customer experience and enable speed and agility.

FLOW SOFTWARE34 +64 9 476 3569
info@flowsoftware.com

We pride ourselves on developing great software to deliver great solutions for great companies. Flow Software has been helping local and international businesses of all sizes achieve digital transformation and operational efficiency since 2005. We take a partnership approach to client relationships, learning about their goals and business processes so that we can help them maximise their potential and adapt to the competitive demands of the future. Many Flow clients have been with us for ten years or more, and continue to find ways to leverage their Flow platform as their business needs grow over time. At Flow we get great outcomes because we have great people. We pride ourselves on creating a great work environment and giving our people the opportunity to take ownership of their work and to excel. Many of our staff have been with us for over a decade. And they’re still smiling.

PAVÉ LIMITED26 +64 9 302 1192
customerservice@pave.co.nz

PAVÉ is an Advanced FMCG Sales, Marketing and Distribution services business that manages a portfolio of Blue Chip and emerging multi-national brands in New Zealand and Australia. Key brands include DOLE, REACH, Sunlight, Janola, Queen, Dr Oetker, Hansells and Vileda With a primary focus on New Zealand, we combine deep FMCG expertise with industry-leading business processes, technology, data analytics and business intelligence to deliver exceptional value and results for our Clients. Leveraging PAVÉs specialist FMCG talent, infrastructure and scale, benefits for our Clients can be extracted across the entire factory-to-shelf value-chain. Key to PAVÉs success, is its transparent operating model where Clients can have confidence that their business is being managed to agreed strategies and within agreed parameters to a standard as good or better than they could themselves. Our primary focus is on the Grocery, Food Service and Industrial Channels in Ambient, Chilled and Frozen Produc…

HB TECHNOLOGIES LIMITED7 +64 800 423 834
service@hbtech.co.nz

HB Technologies is an IT company specialising in IT solutions for business. Starting in 2007, our personal approach to providing managed office services has seen more than 600 customers choose us for their office technology and support. This is because we appreciate every company has unique requirements for technology and develop a solution that fits. When we say peace of mind, this means any technology solution we provide will enhance your business processes, increasing efficiency, removing human error and by protecting you from security threats. Peace of mind in support means we manage the upgrades so you don’t have to, with preventative maintenance to ensure your systems keep working to your expectations. We also have urgent backup support to ensure you will up and running with minimal delays if there is a failure of any kind. Let us take care of the tech so you can focus on doing what you do best. Feel free to get in touch if we can help you in any way.

SAITO LABELS LIMITED19 +64 9 623 7790 ext. 2
assist@saito.co.nz

We cannot solve our problems with the same thinking we used when we created them – Albert Einstein ROLLED UP SLEEVES & EYES WIDE OPEN In May 2017, it was 32 years since we started out in the labelling industry. Over that time, we have worked with businesses in just about every sector, from food manufacturing to forestry, hospitals to horticulture. Our clients find us ever practical and keen to innovate. Saito is a company where people really want to work and this has given us a very powerful competitive advantage: the ability to hire and build the best team. Our staff go out of their way to really learn what makes your business tick. This rolled-up sleeves approach to business keeps our work fresh and our eyes wide open for new possibilities. HOW WE WORK Many years ago, we had our own light bulb moment. We realised the huge potential to be had from improving business processes using the framework now commonly known as Lean. We’ve adopted Lean methods in our business and use the Lean …

MIDDLEWARE NEW ZEALAND50 +64 4 914 4425
info@middleware.co.nz

Middleware New Zealand’s core-business is to provide elite advisory and implementation services, for all middleware solutions addressing: - Integration Services - Business Architecture and Process Consulting - Identity & Access Management Services We address every phase of a project, from initial investigation and product selection through to deployment. All our Consultants have been singularly chosen for their exceptional specialist expertise; both from a technology perspective as well as to fulfil key project roles within the business arena.

ONE PARTNER - BETTER FINANCE26 +64 800 666 022
enquiries@onepartner.co.nz

Untapped business potential? Get in contact with OnePartner. Founded in 2016, OnePartner works with emerging and established finance businesses to foster growth through process efficiency and technology. We relish the challenge of getting ‘under the hood’ of businesses and the models they run on to find smart solutions to maximise performance. And it goes without saying that in the technology age we live in, the opportunity for both game-changing and constant incremental wins, is extraordinary. Are you looking to move your new business forward or evolve an existing business to leverage opportunities? We welcome you to contact the team at OnePartner. OnePartner Services: Business process strategy Digital strategy Lead generation – SEO, Adwords, Digital Marketing Funnel management – Online conversion and process optimisation Prospect and customer nurture management – Contact strategy and automation

GOCLOUD SYSTEMS18 +64 4 777 0800
hello@gocloud.systems

GoCloud work with you – as part of your team – to drive digital transformation that enables you to achieve more, for less. We offer technology consulting, innovative customer experience solutions and managed services. We like to think of ourselves as change agents. Were here to get the job done. Our partnerships, knowledge of business process and ICT systems ensure you get the best possible result for the resources and budget you have. Were savvy, we know what to pay and how to negotiate. We work right across New Zealand and Australia - Follow us on LinkedIn or visit our website to get the conversation started.

DESKTOP IMAGING NZ29 +64 800 803 909
hello@desktopimaging.co.nz

Delivering sustainable business process solutions. By partnering with leading technology companies, we are able to introduce solutions that enable you to embrace a digital workplace. Founded in 1997, Desktop Imaging now has three locations and more than 50 employees. We pride ourselves on providing solutions that can help organisations achieve their goals at any stage in their business. For our customers, we focus on innovation and high performance thanks to our experienced management, project teams, technical staff and business partners. Its our passion to help organisations automate, digitise, collaborate, and grow. Changes continue to happen at a rapid pace. We make it easy for Aotearoa organisations to access the best technology and set a clear path for a digital future through our partnerships with Nintex, OPEX, Psigen, Peppol, Kodak, Link4 and Brother. Our goal is to help organisations ditch the paper and old software in favour of new, innovative technologies as things like fu…

ZEAL SYSTEMS12 +64 7 544 4488
helpdesk@zealsystems.co

We specialise in building and implementing solutions that fit your business. Qualifying as a chartered accountant in 1996, Zeal formed a business to install systems based on solid accounting and business processes which, when required, could extend to the unique demands of businesses in a variety of industries including: Job Costing, Manufacturing, Warehousing and distribution. Our goal is to implement systems that add value. At times is a simple off the shelf software; in other instances this may involve protecting, automating or amalgamating business processes. All up, we have a clear focus that the system must be efficient and easy to use, with excellent support. Contact us today to see whether ZEAL SYSTEMS can help your organisation achieve its potential.

Top Business Process Management Companies in New-Zealand

Key Statistics:

According to recent statistics, the BPM industry in New Zealand is growing rapidly. In 2022, the industry's GDP was estimated to be around NZD 1.8 billion, representing an 8% increase from the previous year. The industry employed around 8,000 people in 2022, a 10% increase from the previous year.

Factors Contributing to the Growth and Success of the BPM Industry:

The New Zealand government has played a critical role in supporting the growth of the BPM industry. The government has introduced several initiatives to support the tech industry, including tax incentives for research and development, funding for startups, and streamlined immigration policies to attract skilled workers.

The growth of the BPM industry in New Zealand can also be attributed to the growth of each industry that it serves. For example, the healthcare industry in New Zealand has been rapidly adopting digital technology, leading to an increased demand for BPM solutions. Similarly, the financial services industry has seen a significant increase in demand for loan processing and underwriting solutions, leading to an increased demand for BPM solutions.

Industry Growth and Comparison to Previous Years:

The BPM industry in New Zealand has been growing steadily over the past few years. According to recent statistics, the industry's GDP has increased by an average of 7% per year over the past five years, and employment has increased by an average of 9% per year over the same period.

Key Trends:

Cloud-Based Solutions:

Cloud-based solutions are becoming increasingly popular in New Zealand. Cloud-based BPM solutions offer several benefits over traditional on-premise solutions, including cost-effectiveness, scalability, and accessibility.

Integration with Emerging Technologies:

One of the key trends in the BPM industry in New Zealand is the integration of BPM solutions with emerging technologies such as Artificial Intelligence (AI), Machine Learning (ML), and Robotic Process Automation (RPA). These technologies are being used to develop innovative solutions that are more efficient and effective than traditional software.

Mobile-First Solutions:

Mobile-first solutions are another key trend in the BPM industry in New Zealand. With the increasing use of mobile devices, BPM providers are developing solutions that are optimized for mobile devices, providing users with a seamless and user-friendly experience.

Challenges:

Despite the rapid growth and success of the BPM industry in New Zealand, several challenges must be addressed to sustain its growth. Some of the key challenges include:

Skills Shortage:

The BPM industry in New Zealand is facing a skills shortage, with a lack of qualified professionals to fill the increasing demand for digital solutions. This shortage can hinder the industry's growth and innovation.

Integration with Legacy Systems:

Many businesses in New Zealand still use legacy systems that may not be compatible with modern BPM solutions. BPM providers must find ways to integrate with these legacy systems to provide a seamless experience for their clients.

Data Privacy and Security:

Data privacy and security are critical concerns for BPM providers in New Zealand. With increasing cyber threats, BPM providers must ensure that their solutions are secure and comply with the country's data privacy laws.

Future Outlook:

The future outlook for the BPM industry in New Zealand is promising. The industry is expected to continue growing at a rapid pace, driven by increasing demand for digital solutions across various industries. According to industry experts, the BPM industry in New Zealand is expected to reach a GDP of NZD 2.5 billion by 2025, representing a CAGR of 6.5% from 2022 to 2025.

To sustain this growth, the industry must continue to innovate and adapt to changing market trends. One area of focus will be the development of solutions that address the skills shortage in the industry. This can be achieved by investing in training and upskilling programs to develop a pool of skilled professionals.

Another area of focus will be the development of solutions that address data privacy and security concerns. BPM providers must continue to invest in cybersecurity measures to protect their solutions and ensure compliance with data privacy laws.

In addition, BPM providers must also focus on developing solutions that provide value to their clients. This can be achieved by leveraging emerging technologies such as AI and ML to develop solutions that are more efficient and effective than traditional software.

Conclusion:

The BPM industry in New Zealand is a rapidly growing and thriving sector, contributing significantly to the country's economy and employment rates. The industry's growth can be attributed to government initiatives, industry growth, and emerging technologies. However, the industry must continue to address challenges such as skills shortages, integration with legacy systems, and data privacy concerns to sustain its growth and success. The future outlook for the industry is promising, with increasing demand for digital solutions expected to drive growth in the coming years.

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By Melissa Goh
Published on 23 May 2023