Top Courier Services Companies in Malaysia

The courier services industry in Malaysia has been an integral part of the country's logistics and transportation sector, serving businesses and individuals across the nation. In this article, we will explore the key statistics from 2022 for the industry, as well as the factors contributing to its growth and success, including government initiatives. We will also examine the industry's growth and comparison to previous years, key trends, challenges, and future outlook.

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CompanyHeadcountContactDescriptionDecision Maker
DELYVA17 (blank)
contact@delyva.com

Delyvas intelligent multi-courier delivery platform recommends the best-performing courier for every delivery. Deliver with the fastest, best-performing courier for every order: On-time delivery makes your customers more loyal. This will lead to increased sales as retaining loyal customers is more profitable than acquiring new ones. Connect to multiple couriers and multiple delivery types in one platform: Instant access to multiple couriers in one single platform – instant delivery, same-day delivery, domestic delivery, collect cash on delivery, international delivery, and motorcycle transport. Streamline order fulfillment process: Start saving time by automating your shipping process. Automated shipping allows companies to increase turnaround time, reduce mistakes, and increase customer satisfaction while boosting profits. Better post-purchase experience: Notify your customers automatically with e-mail, and SMS notifications. Communicate the estimated delivery date (EDD) and t…

CJ CENTURY LOGISTICS HOLDINGS BERHAD231 +60 3-3385 5999
couriercs@cjcentury.com

CJ Century is a leading provider of supply chain solutions. From a forwarding agent in the 1970s, the Group has since diversified into integrated logistics, oil logistics, procurement logistics as well as data management solutions. CJ Centurys unique model of value-added solutions encompasses warehousing and distribution services that can be scaled and customised to cater to the needs of customers based on the demands and delivery service requirements for their products. With the innovative solutions offered, CJ Century has evolved to managing the contract logistics of discerning clientele, where the value propositions are to improve operational efficiencies that positively enhance the clientele and their end customers.

TRESGO (STORE.PACK.DELIVER)6 +60 13-588 1061
nadhra@tresgo.my

About Us TresGo is a fulfillment company founded in Kuala Lumpur, Malaysia providing pay per use storage, inventory management, packing and delivery services to e-commerce merchants and SMEs. Our operations are powered by a proprietary Warehouse Management System that is integrated with multiple market places, enabling seamless order management. Our clients are able to monitor and track their orders, no matter where the products are sold in real time via our merchant management system, ForTres Background We are tres (3 in Spanish) millennial founders offering tres core services (store, pack, deliver) who are on the GO and are here to grow with all online and offline brands and market places. We believe that E-commerce will make our shopping and lives easier and we want to service all those facilitating this movement. Let your stress go with Tresgo!

OMEGA METAL INDUSTRIES SDN. BHD.3 +60 3-6091 6580
general@omegametal.com.my

Omega Metal Industries Sdn Bhd is a Malaysia based metal manufacturer established in 2000. We are subsidiary of Success Transformer Corporation Berhad (STC) which was listed on Bursa Malaysias Second Board in January 2005 and subsequently transferred into Main Board in March 2007. We have more than 14 years of experiences in manufacturing sheet metal & machining products. We have a full range of sheet metal & machining machineries and facilities to provide one-stop solution for OEM products & custom-designed to specific client requirements. We have vast experiences in the field of specialty products such as Transformer Enclosures, Electrical & Electronics Enclosures, Weatherproof Enclosures, Industrial & Commercial Lightings, Machinery Housings, Material Handling Conveyors in airport, international logistic and courier companies, Industrial Chillers & Refrigerated Housings, Industrial Motor & Generator Terminal Boxes, Floor Boxes, MRT Control Boxes, Cooling Tower and etc. Our visi…

CRYOCORD SDN BHD104 +60 1-800-88-3300
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CryoCord prides itself to be Malaysias premier stem cell bank, offering excellent service with cutting edge technology by utilizing the most advanced and secure facilities and resources available. With a wealth of expert experience in stem cells banking and research, CryoCord delivers premium quality service in the long-term stem cells cryopreservation. Established in 2002, CryoCord has grown both in strength and in size, establishing presence in South East Asia. Tens thousands of families have sought and entrusted CryoCords uncompromising expertise, professionalism and integrity to store their valuable stem cells. Vision CryoCord strives to be Asias market leader in long-term human stem cells and tissue cryopreservation and research. Mission Statement CryoCord strives to provide the best possible service and research to its customers by utilizing advanced and sophisticated knowledge, skills and techniques whilst maintaining a strict code of ethics and professionalism in service…

ICEL EXPRESS MEDICAL LOGISTICS2 +60 3-5650 8888
icel-sales@icelexpress.com.my

ICEL Express Medical Logistics specializes in creating efficient same-day courier routes for the proper handling of laboratory specimens, organs, blood, pharmaceuticals, confidential records and other mission critical items.

VELOCE SOLUTIONS SDN. BHD.18 +60 3-5626 0118
customerservice@veloce-solutions.com

Veloce Solutions Sdn Bhd is a local homegrown Malaysian company established in 2012. Veloce Solutions provides international, domestic courier services, break bulk express, warehousing fulfilment, freight solutions customized for corporate clients. Backed with more than 25 years of combined experience from its management team, Veloce Solutions aims to deliver service satisfaction in line with growing business needs With the extensive network in place via final mile collaboration with established providers, Veloce is well equipped to deliver the best delivery experience. The range of services offered by Veloce Solutions has been further diversified when it embarked itself in the B2C international courier business targeting e-commerce industry players. With emphasis on technology advancement, its information technology innovation and integration capabilities as a key enabler, Veloce Solutions is geared up to provide top notch ecommerce courier and hybrid delivery services to more than…

TIONG NAM LOGISTICS HOLDINGS BERHAD682 +60 7-236 1299
cbu@tiongnam.com

Tiong Nam Logistics Holdings Berhad is a Malaysia-based investment holding company. The Company, through its subsidiaries, is engaged in transportation, property letting, and warehousing and related services; management of cold room storage and distribution services; provision of courier and related services; letting of forklift and trucks, and property letting. The Company comprises of two segments: transportation and related services, and property letting and warehousing. Other operations of the Company consists of investment holding and sales of goods. It has 50% interest in Tiong Nam Allied Container Depot Services Sdn. Bhd., which is a jointly controlled entity engaged in storage and management of empty containers.

OCS COURIER SERVICES (M) SDN. BHD.(blank) +65 6273 5280
itsupport@ocscourier.com.sg

Established 1958, OCS courier, an International courier, provides fast, simple, competetive reliable express Delivery & Airfreight services to more than 220 countries and territories across the globe.

MYPARCEL ASIA20 (blank)
support@myparcelasia.com

MyParcel Asia is a Fully Digital Logistics Consolidator/Aggregator. We help E-commerce & Businesses find best couriers tailored to your specific needs, with our easy to use delivery service platform. So that you have more time and resources to scale your business. We provide more than just superior value for money for our services to customers, we believe in going the extra mile in treating our customers with the best care they deserve.

MAIL BOXES ETC. (MBE), MALAYSIA20 +60 3-2022 0440
mbe_hapsengkl@mbe.com.my

Whatever your business needs are, we are here to serve you. Mail Boxes Etc. is the worlds largest franchisor of retail shipping, postal and business service centres. MBE Malaysia has 26 centres around Klang Valley with over 6,000 independently owned locations globally, providing convenient and value-added business services to the small office/home office(SOHO)market, corporate road warriors, and consumers. Our range of services make us a one-stop solutions centre providing courier services, packaging, photocopying, printing, office supplies, virtual office service to communication services. MBE is the authroized shipping centre of 5 different courier companies (UPS, DHL, City-Link Express, PosLaju, RedBox) where you are able to pack and compare prices of your preferred courier company to deliver your documents and parcels. Be a member of MBE in facebook and you will get all the lastest info, promotions, activities and also tips on making business easier. For more information o…

PARCELHUB82 (blank)
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Parcelhub has provided a ONE-STOP domestic and international shipping services for our valuable customers with more than 10 courier company in Malaysia.

SHAVES2U(blank) (blank)
help@shaves2u.com

Stop the great razor rip-off; join the Shaves2U revolution. Shaves2U sells high-quality razor blades precision manufactured in the USA/Germary, handles, shaving foams and gels online at shaves2u.com. We offer savings of up to 40% versus the leading in-store razor brands. Our subscription model offers consumers greater convenience and savings. Its also 100% hassle-free, as the customer can cancel or edit his/her plan at anytime. Conveniently shipped to your door steps via courier within 7 days, and backed by 100% money back guarantee, the customer has little to no risk in trying our product, as were currently offering a free trial starter pack!

AXIS NETWORK TECHNOLOGY SDN. BHD.18 +60 3-9057 2030
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We are an eCommerce Platform Solution Provider that consolidate every aspect of e-commerce from social media and online marketing, marketplace management, design and logistic services. We have been officially endorsed by MATRADE (The Malaysia External Trade Development Corporation) as we have an upper hand in the eCommerce industry. In terms of the largest pool of successful re-sellers in Malaysia, large product volume and finally we dominate online sales thus we obtained competitive shipping rates with global courier services (DHL, UPS, PosLaju, Aramex). We leverage on sharing economy that enable us to benefit from the strength of every aspects including logistics, product investment, assistance & guidance, commission with marketplaces and all payment gateway providers (PayPal, iPay88, PayUnion). Currently more than 300 e-entrepreneur and SMEs have joined our company. Be A Part Of Us And We Will Help You... - Product Listing - Store Management - Logistic & Fulfilment - Design - …

POS MALAYSIA BERHAD2,392 +60 3-2705 9900
pdpapos@pos.com.my

Pos Malaysia Berhad is the nations postal and parcel service provider and has a network of more than 1,000 touch points with presence across the country, encompassing post offices, Pos Mini, PAM (Pos Automated Machines), Pos-on-Wheels & Go2U (mobile outlets), Pos Laju outlets and service centres, Pos Laju Kiosks, Pos Laju EziBox, Pos Laju Prepaid Dropbox, e-Commerce Hubs, Pos Laju EziDrive-Thru, as well as postal and stamp agents, offering Malaysians the most extensive retail network. Throughout the years, Pos Malaysia has grown from strength to strength and is progressing from being a mail and postal services provider towards becoming a dynamic communications, financial services and supply chain solutions provider. Moving forward, Pos Malaysia will continue to transform and innovate itself in order to maintain its relevance and competitive edge as well as continue to connect Malaysians with the rest of the world.

UNIXUS SOLUTIONS SDN BHD5 +60 3-8800 8838
info@unixus.com.my

Unixus Solutions is an IT company committed to simplifying and innovating e-commerce and logistical solutions. By using IT solutions developed by Unixus, its sister company, Logistics Worldwide Express, enables shippers to print shipping labels while an integrated system provides comprehensive applications to manage the complete logistics processes. Since 2010, Unixus Solutions has integrated more than 30 shipping modules for different logistics and postal carriers worldwide which, in turn, allows services to be provided to 200 destinations worldwide. The key differentiator for Unixus Solutions is its strength in bridging logistics, e-commerce and technology, giving it the edge in providing innovative and effective solutions in the e-commerce and logistics industries. Its customers range from the logistics and courier industry, freight forwarding companies, e-commerce platforms and SME retailers. By rapidly updating their solutions and integrations seamlessly, Unixus ensures they are…

MAIL BOXES ETC. MALAYSIA9 +60 3-2022 0440
mbe_hapsengkl@mbe.com.my

Mail Boxes Etc. is one of the worlds largest networks of retail Centers offering pack&ship, logistics, communications and marketing services to business and private customers. Operating in the Business Services industry, MBE provides value by helping consumers and small and medium-sized enterprises to improve productivity by outsourcing to MBE the business-related requirements and processes which do not correspond to customers core business activities.

GDEX BERHAD175 +65 6396 5539
sales@gdexpress.com

Established in 1997, GDEX provides domestic and international express delivery service to the B2B, B2C and C2C market in Malaysia. The company provides next day express courier service, customized delivery solution, international shipping, digitized shipping platform, warehouse fulfilment etc to a diversified customer base. After many years of continuous growth in Malaysia, GDEX diversified into SEA region with first investment in Singapore in 2005, Indonesia in 2016 and Vietnam in 2019. The Group now employs a workforce of almost 9,000 people across the region to build up its regional network.

FLASH MALAYSIA EXPRESS346 (blank)
flashhome@flashexpress.my

Flash Malaysia Express Sdn. Bhd (formerly known as Titus Express Delivery Sdn. Bhd.) (Flash Express Malaysia) started its operation on 25 October 2021, driven by these three main services: free door-to-door pick up, low COD rate, 365 days delivery operations with no holidays. Flash Express Malaysia is a business unit under Flash Group, the first start-up company to achieve unicorn status in Thailand. With the principle of “In Mind, In Delivery”, we are determined to provide fast, reliable and quality courier services to the customer with utmost responsibility and care. We are not just a delivery company but also a supporter of e-Commerce. We offer a One-Stop solution for e-Commerce businesses through various products and services to help boost growth in every dimension. Our next mission is to become the No.1 integrated e-Commerce solution provider in Southeast Asia.

FM GLOBAL LOGISTICS431 +60 12-799 6152
pdpa@fmgloballogistics.com

With over 30 years of experience in the logistics industry, FM GLOBAL LOGISTICS is a total logistics service provider offering logistics solutions that includes Sea Freight (FCL & LCL), Air Freight, Haulage and Land Transportation, Customs Brokerage, Warehousing and various other services FM Global Logistics was founded in 1988 as Freight Management. The holding arm of the Group, Freight Management Holdings Bhd, was listed on Bursa Malaysia in February, 2005. Over the years, we have gained the capability and experience to provide the best for our customers. We aim to provide our logistic solutions in the quickest and most cost-efficient manner possible. We are able to offer innovative supply chain solutions that include sea, land, air, warehousing and eCommerce services. As a one-stop logistic solutions provider, we are able to offer our reliable and efficient freight services in 127 countries worldwide.

Top Courier Services Companies in Malaysia

Key Statistics from 2022:

The courier services industry has witnessed steady growth in recent years, with total revenue in the sector reaching RM 3.5 billion in 2022. This represents a 7% increase compared to the previous year's revenue of RM 3.3 billion. The industry's contribution to the country's GDP has also increased, with the sector now accounting for 0.5% of Malaysia's total GDP. The industry employed over 50,000 people as of 2022.

Factors Contributing to Growth and Success:

Several factors have contributed to the courier services industry's growth and success in Malaysia. One of the key drivers of growth has been the government's investments in infrastructure, such as roads and airports, which have improved the efficiency and speed of courier services.

The government has also implemented policies to encourage the growth of the courier services industry, providing financial assistance and other incentives to local companies. This has resulted in the establishment of several local companies, which have helped to boost the industry's growth and competitiveness.

Industry Growth and Comparison to Previous Years:

The courier services industry in Malaysia has been growing steadily in recent years, with a compound annual growth rate of 5% from 2017 to 2022. The industry can be divided into several segments, including domestic courier services, international courier services, and express delivery services. The domestic courier services segment is the largest of the segments, accounting for over 60% of total revenue in 2022.

Compared to the previous year, the industry's overall revenue grew by 7% in 2022. The domestic courier services segment witnessed the highest growth, with revenue increasing by 9%, while the international courier services and express delivery services segments grew by 5% and 7%, respectively.

Key Trends:

Technological disruptions have been a major trend in the courier services industry in Malaysia, with many companies adopting digital solutions to improve their operations and customer engagement. For example, many companies have implemented online tracking systems, enabling customers to track the status of their shipments in real-time. Others have invested in artificial intelligence and machine learning technologies to improve their operations and efficiency.

Another trend in the industry is the growing demand for eco-friendly and sustainable delivery solutions. This trend is being driven by increasing consumer awareness of the environmental impact of traditional delivery methods, and many companies are responding by offering new services, such as electric vehicle deliveries and reusable packaging.

Challenges:

Despite the industry's positive growth and outlook, there are several challenges that could impact its future performance. One of the major challenges is the increasing competition from e-commerce platforms that offer their own delivery services. This could limit the industry's growth and competitiveness, particularly in the domestic courier services segment.

Another challenge is the potential impact of rising fuel prices and other operational costs, which could limit the industry's profitability and growth. Additionally, the shortage of skilled workers in the logistics and transportation sector could limit the industry's ability to innovate and expand its operations.

Future Outlook:

However, the industry's future outlook remains positive, with several factors indicating continued growth and success. The government's continued support for the industry, through investments in infrastructure and financial assistance for local companies, is expected to boost the industry's growth and competitiveness.

Furthermore, the growing demand for e-commerce and online shopping presents an opportunity for the industry to diversify and cater to a wider range of customer needs. This could help to attract new customers and improve the industry's revenue.

Conclusion:

In conclusion, the courier services industry in Malaysia has been experiencing steady growth in recent years, with key statistics from 2022 indicating a positive outlook for the sector. Government initiatives, such as investments in infrastructure and financial assistance for local companies, have been key drivers of growth and competitiveness in the industry.

Technological disruptions and the growing demand for eco-friendly and sustainable delivery solutions are among the key trends in the industry, presenting opportunities for companies to improve their operations and offer new products and services.

While challenges such as increasing competition from e-commerce platforms and rising operational costs remain a concern, the industry's future outlook remains positive, with continued support from the government and opportunities for growth and diversification. The courier services industry is expected to continue to grow in Malaysia, as more people shop online and as the industry continues to innovate and develop new solutions to meet customer needs.

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By Melissa Goh
Published on 18 May 2023