Top Ecommerce Companies in New-Zealand

The eCommerce industry in New Zealand has been growing at a rapid pace in recent years, with the COVID-19 pandemic accelerating the trend toward online shopping. In 2022, the eCommerce market in New Zealand was estimated to be worth NZD 10.9 billion, representing 9.6% of total retail sales. This growth is expected to continue in the coming years, driven by a number of factors, including government initiatives, technological disruptions, and changing consumer behaviors.

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CompanyHeadcountContactDescriptionDecision Maker
BLACKPEPPER61 +64 210 220 4551
hello@blackpepper.co.nz

Blackpepper is a leading Ecommerce provider based in Auckland, New Zealand. We help household brands reach millions of people each month with our Ecommerce and Email Marketing platforms. We provide a full service offering - Design and development of responsive Ecommerce, App development, Search Marketing and Search Optimisation. Were a team of 40+ with lots of combined experience. Were made up of designers, developers, account managers and dedicated customer service. Our customers benefit from a knowledgable, stable team they can talk to at any time - we think this makes a big difference.

DOUBLE18 +64 9 884 4840
reuben@double.io

A contemporary digital growth agency. Double is an Auckland-based performance marketing agency focusing on helping NZ and AUs most ambitious brands grow fast as possible. We specialise in for-good companies looking to scale up leads or profitable ecommerce. We build game-changing strategies, ads, analytics and websites that deliver an explosion of new customers and make you the best in your industry. Our core services: Digital Advertising (Social & Google) Website & Conversion Rate Optimisation Data, Analytics & Dashboards Ads creative production

VEND BY LIGHTSPEED200 (blank)
info@lightspeedhq.com

Vend is now a part of the Lightspeed family! For all the latest, including career opportunities, please visit lightspeedhq.com. At Vend by Lightspeed, we believe in making things easier. Easier for you, easier for your staff to sell and connect with customers, and ultimately, easier for your retail business to get ahead. From our beautiful mobile checkouts and digital receipts to our inventory management system, real-time reports, and world-class e-commerce partners, our advanced point of sale system is here to liberate you, help your business to grow and scale with ease, and take your retail management experience all the way up to the cloud. Capture sales, connect with customers, and do more of what you love. Were rapidly growing. Currently, our software is used in more than 159,000 customer locations and we have multiple offices all around the world. Visit www.lightspeedhq.com to learn more.

UPSTOCK34 +64 27 299 6646
hello@upstock.app

Upstock is a digital marketplace and wholesale ordering system used by thousands of top restaurants, cafes, bars, grocery markets, and their suppliers. Its made by the creators of Xero, designed to simplify and automate wholesale transactions currently handled with scraps of paper, texts, emails, and phone calls. • Fast, reliable, accurate orders every time • Best selection of top quality suppliers • Streamlines and automates orders, accounts & logistics • Increase margins & profit • Reduce overhead, errors, waste • Get control and visibility on all your wholesale orders • Manage your orders in one place • Buyers can find new suppliers, suppliers can reach new buyers • Real time order status and delivery notifications • Accurate invoicing and accounting Upstock has over + 1000 suppliers + 20,000 cafes, restaurants, bars, groceries, retailers, supermarkets + 100,000 products + Growing every day Why do people love Upstock? Just ask some of our customers… ✶ Mojo Coffee, 34 loca…

UNLEASHED SOFTWARE98 +64 9 801 6337
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Unleashed is a powerful inventory management platform that gives your business real-time visibility of your stock – and total control of your purchasing, production, warehousing and sales activity. We partner with a range of eCommerce, point of sales and accounting software to provide an end-to-end business management solution. Based in Auckland, New Zealand, and with offices in the UK and Australia, we have been continually developing and improving our cloud software services for over a decade. Call Unleashed or visit our website at www.unleashedsoftware.com for a free trial, a demonstration or to learn more about Unleashed. Know someone who could be using Unleashed? Refer them here: https://hubs.la/Q01v5fQK0

OCTAVE24 +64 27 777 8089
hello@octave.nz

Octave is a full-service digital partner based in Wellington, New Zealand. Working in concert with our clients and their customers, we create beautiful, thoughtful and scalable digital solutions that bridge the gap between ambitious business strategies and evolving customer behaviour. Our clients range from fintechs to Government agencies, from startups to multinationals. We improve the lives of our clients and their customers by creating exceptional digital experiences. www.octave.nz www.reoako.nz

CHOIR14 +64 3 377 8330
hello@choir.nz

Being loud is not enough. You want your brand to sing in harmony, with every voice on song. Thats how you capture attention and lift the imagination. And thats what we can do, together. At Choir, weve seen every side of the advertising business over the years. And weve also seen a wave of change coming. The new world of advertising and communications is about collaborative, business-focused creativity. And were here to help you retune yourself for it. We help brands sing. Your song may be a seismic shift in your business, or simply a familiar one, carefully re-tuned. Either way, we will help you broadcast it. We do more than just turn out ads. We are a business catalyst, an ensemble of talent, working to get your business further faster. We do this through our expertise in: - Strategy / Creative / Design - Digital / Research / Production - Internal Engagement / Social - Marketing & PR / Cultural connection

OLYMPIC - BETTER BUSINESS TOGETHER50 +64 9 357 0022
sales@olympic.co.nz

Better business together Take advantage of the power of the digital economy and evolve your business. We are an Auckland headquartered, Australasian, software engineering business. Our mission is to help our clients evolve their businesses to take advantage of the power of the digital economy. Our solutions are built with evolution in mind. We provide tools and proven software frameworks that help our client organisations adapt, transform, and evolve, to take advantage of increasingly digital business environments. We seek to bridge the technology adoption gap by helping clients figure out how to employ digital technology within their current offerings to expand their opportunities.

WINDCAVE256 +64 800 088 6040
support@windcave.com

Windcave® facilitates seamless ecommerce, retail and unattended transactions for customers around the world. Established in 1997, Windcave® has grown to span ecommerce, retail, unattended, fraud protection and merchant services for over 20 payment methods across New Zealand, Australia, Asia, North America, United Kingdom and Europe. Over $90 billion USD in transactions are processed from 25,000+ merchants around the world every year. We are headquartered in Auckland with regional offices in Hamilton, Christchurch, Sydney, Melbourne, Phoenix, Singapore, London and Vilnius.

HUCKLEBERRY21 +64 9 222 3223
orders@huckleberry.co.nz

Aucklands Greenlane neighbourhood welcomed the first Huckleberry Farms organic grocery shop in the early 1990s. These days, were called Huckleberry, the nations most abundant Wellness focused grocery brand. We believe that wellness starts with making good choices. From ‘shelf to self well help you learn, choose and embrace what you need to live well, from basic needs to niche products - coupled with friendly advice. As a locally-owned business, Kiwis have trusted us for over 30 years, joining us in our commitment to a healthy future for people and the planet.

GEM - GET ECOMMERCE MOVEMENT NZ25 +64 508 932 748
sales@zeald.com

Zealds Get Ecommerce Movement (GEM). The purpose of G.E.M is to see digital revolution within New Zealand so that our economy can survive and thrive in a COVID-19 world. Digital revolution means that every business that can get online does. The revolution is achieved when town by town, city by city, region by region, 90% of all businesses are trading online. G.E.M is an initiative led and run by Zeald (www.zeald.com) - NZ largest and most experienced SME website design and digital transformation agency. Our key objectives are to: - Share and discuss the progress of Zealds G.E.M movement - Explore how different types of industry sectors can go online - Encourage NZ businesses to go online - Most importantly of all … celebrate awesome businesses that have gone online. For further background information please see our Chairmans LinkedIn post @ https://bit.ly/500FreeLKIN and Zeald pivot and new mission @ https://bit.ly/zealdhistory. Time is short. Speed of change is everything…

MOUSTACHE REPUBLIC35 +64 800 885 111
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Moustache Republic is a dynamic digital commerce agency, with a passion for helping entrepreneurial businesses gain an edge in the digital world. Based in Sydney and Auckland, we provide leading-edge digital solutions that are tailored to each clients unique needs. With a global vision and a commitment to innovation, Moustache Republic is always pushing the boundaries of whats possible in the digital commerce space.

ATTIVO7 +64 21 916 012
hello@attivogroup.co

Attivo is a Marketing Services consultancy with offices across Australia and New Zealand. We are an expanding and integrated group of unique businesses, capabilities and expertise, seamlessly connected. We are customer obsessed to drive better commercial ROI outcomes across every aspect of the business design, conversion and curation of the interaction between business and customer. We partner with clients to unlock greater value for better business results. Our agencies include: • 303 MullenLowe (Sydney and Perth) - integrated advertising, data, technology and media buying, social marketing and behaviour change • Mediahub (Sydney and Perth) - communications planning, media buying and performance media • Profero MullenLowe (Sydney and Perth) - branded entertainment, social, technology and PR • Harvey Cameron (Christchurch) - fully integrated marketing and communications • Farrimond (Auckland) - retail and consumer shopper activation • Gorilla (Auckland) - full service content producti…

ZYBER - SHOPIFY PLUS AGENCY25 +64 9 280 3680
admin@zyber.co.nz

Zyber is a leading New Zealand digital eCommerce agency that specialises in designing and building e-commerce websites. Our dedicated team of digital strategists use integration commerce to connect our clients websites with products, services and platforms to boost their online conversions and drive sales. We understand the importance of nurturing long term relationships and work side-by-side with our clients to help them succeed in their online journey. Our previous clients include some of NZs leading brands: Baby Online, NZ Olympic Committee, Alert Taxi, GoodBuzz, Asthma Association, Sanitarium, Demon Energy and more. Zyber not only designs good looking e-commerce websites packed with online business tools, we also use data driven strategies to improve user experience, and automate workloads for faster, more efficient, cost saving solutions. For more information about Zyber please visit www.zyber.co.nz

SELL GLOBAL LIMITED12 +64 210 906 6102
hello@gosellglobal.com

Sell Global Helps Brands Scale Their Online Sales By Rapidly Launching & Optimising on Amazon & eMarketplaces Globally Whether your brand is at the stage of getting ready to set up and sell on Amazon and eMarketplaces, or if you are Already set up and you are looking to Optimise and Expand, then Sell Global has the expertise to help you. Since 2016 weve helped over 300 businesses from New Zealand, Australia, the UK and USA launch and succeed on the Amazon marketplace and now also other eMarketplaces like eBay, Catch and more. Our mission is to help brands expand into new markets and sell more products. We take a holistic view and integrate with a brands broader ecommerce strategy to maximise their sales uplift from selling on Marketplaces like Amazon. Some companies work with us as a new market entry strategy to get traction before selling through brick and mortar channels. Others are online only and we help them grow 6, 7 and even 8 figure sales channels. The eMarketplace la…

OVERDOSE.436 +65 8338 1773
sg.enquiries@overdose.digital

We are a global Digital Commerce Anti-Agency with enterprise capability underpinned with startup hustle. We focus on delivering accelerated results through bespoke strategies and deep service integration to our clients supported through accountable partnerships. Our industry-defining capabilities extend across Strategy, User Experience, Technology, Marketing, Search, Data & Insights. We call this Complete Commerce. Since our incorporation in 2016, Overdose has grown out to a family of 450+ commerce professionals in 11 locations globally. We dont sell solutions. We produce business outcomes.

EDITION12 +64 9 302 1582
hello@editionstudio.co.nz

Edition is a full-service product design & development studio. We partner with early stage & high growth ventures to bring to life remarkable digital products. We bootstrap their business capabilities until they are in a position to hire world-class talent internally. As an education company, six weeks out from exams, we wanted to release a mobile app to students. Several companies told us this was impossible. Edition took on the project; from design to development. They embraced the challenge and took total responsibility for the outcome. The app was released on time (woohoo) and in the first month received 2,500 downloads, reached no. 3 in Apples education category, and has boosted student achievement. Were thrilled to keep working with them.” - Dave Cameron, Founder of Learn Coach

A2X55 (blank)
partners@a2xaccounting.com

Save time and have confidence in your ecommerce financials. A2X software posts your Shopify, Amazon, BigCommerce, Etsy, Walmart, and eBay sales data directly into QuickBooks, Xero, or Sage in tidy summaries that match the payments to your bank account. Loved and trusted by thousands of merchants and their accountants and bookkeepers (1,500+ reviews, average 4.9 / 5 stars), A2X solves a key pain-point that many ecommerce sellers arent even aware of: Inaccurate ecommerce financials, often leading to poor business decisions and incorrect tax calculations. Once a seller realizes this issue, fixing it takes dozens of hours spent in spreadsheets, plus constant maintenance to keep things accurate going forward. A2X automation solves this problem seamlessly across all your sales channels, letting you focus on your business with confidence, and with accurate financials. Founded in 2014, A2X operates across APAC, EMEA & North America. It has processed over 700,000,000 orders and reconciled…

ENLIGHTEN DESIGNS70 +64 800 499 933
jobs@enlighten.co.nz

At Enlighten Designs we focus on results - not buzz words, marketing gimmicks, or sales person sleight of hand. We form partnerships with clients who want exceptional work and we always deliver. Enlighten Designs was established in 1998 in Hamilton, New Zealand. Over the years we have grown to employ more than 70 talented staff. Enlighten Designs occupies a prime position within the New Zealand market as one of the recognised leaders in software development, systems integration, and website design. We are also known to be New Zealands premier SharePoint provider having gained SharePoint Elite status and winning numerous awards for business productivity solutions utilising the SharePoint platform including the 2013 Microsoft APAC Partner of the Year Award for Collaboration & Content. Enlighten Designs core business areas are: Design/UX Software Development Business Productivity We have been a member of the Microsoft Partner Network since 2004. During this time Enlighten Designs h…

FIRST DIGITAL19 +64 9 920 1740
info@firstdigital.co.nz

We are leaders in digital strategy, analytics and conversion. Our vision is to grow digital businesses; our mission is to empower businesses to provide the best possible mobile and online experience for their customers. Marrying digital design, technology and marketing, as a multi-disciplinary digital agency, we deliver campaigns and creative that targets, captures, engages, convinces and converts consumers. We do this through the application of a proven digital marketing framework, a 360 degree approach to a brands online presence that gives our clients a digital marketing blueprint to success. We transform businesses by providing ongoing data insights, personalisation, testing, and by leveraging ‘best of breed technology partners. We are a Google Partner, a Google Analytics Certified Partner (one of 2 in NZ), a Google Analytics Premium Reseller (one of 2 in NZ) and an Optimizely.com Solutions Partner (one of 2 in NZ). We are a team based in Auckland, New Zealand with a sister o…

Top Ecommerce Companies in New-Zealand

GDP and Employment in the eCommerce Industry

The eCommerce industry is a significant contributor to New Zealand's economy, with a GDP of NZD 3.8 billion in 2022. The industry also employs a significant number of people, with over 65,000 jobs supported by eCommerce activities. This represents 2.3% of total employment in New Zealand, and the number is expected to grow as eCommerce continues to expand.

Factors Contributing to Growth and Success

Government Initiatives

The New Zealand government has been actively supporting the growth of eCommerce through various initiatives. In 2021, the government launched the Digital Boost program, which provides training and support to small businesses to help them increase their online presence and sales. The program has been well-received, with over 11,000 businesses signing up in its first year. Additionally, the government has invested in infrastructure and technology to support eCommerce growth, including the development of a new digital identity system.

Industry Growth and Comparison to Previous Years

The eCommerce industry in New Zealand has been growing steadily over the past decade, with an average annual growth rate of 14%. However, the COVID-19 pandemic has accelerated this growth, with eCommerce sales increasing by 38% in 2020. This trend has continued into 2021 and 2022, with eCommerce sales continuing to outpace traditional retail sales.

Key Trends

Technological Disruptions

Technology is playing a major role in the growth of eCommerce in New Zealand. The rise of mobile devices and the widespread availability of high-speed internet has made it easier than ever for consumers to shop online. Additionally, new technologies such as artificial intelligence and virtual reality are transforming the eCommerce experience, allowing consumers to make more informed purchasing decisions and providing a more immersive shopping experience.

Challenges

Logistics and Delivery

One of the biggest challenges facing the eCommerce industry in New Zealand is the logistics and delivery of goods. New Zealand's geography and population density make it difficult and expensive to deliver goods to some areas of the country. Additionally, the COVID-19 pandemic has disrupted global supply chains, causing delays and increasing shipping costs.

Future Outlook

The future of the eCommerce industry in New Zealand looks bright. The COVID-19 pandemic has accelerated the shift toward online shopping, and this trend is expected to continue. Additionally, the government's continued support of eCommerce and investment in infrastructure and technology will help to drive growth in the industry. However, challenges such as logistics and delivery will need to be addressed to ensure the continued success of the industry.

Conclusion

In conclusion, the eCommerce industry in New Zealand is a rapidly growing and thriving market. The government's initiatives, technological disruptions, and changing consumer behaviors have all contributed to its success. While there are challenges to overcome, the industry's future outlook is positive, and it is expected to continue to play a significant role in New Zealand's economy for years to come.

Continuing on with the future outlook, the eCommerce industry in New Zealand is expected to experience further growth and expansion in the coming years. With the rise of mobile commerce and the increasing availability of internet access, eCommerce sales are predicted to continue to outpace traditional retail sales. Additionally, the COVID-19 pandemic has led to a significant shift in consumer behavior, with many consumers now preferring to shop online due to convenience and safety concerns.

Another key trend in the eCommerce industry is the rise of social commerce, where consumers are able to purchase products directly through social media platforms such as Facebook and Instagram. This trend is expected to continue to gain traction in New Zealand as social media usage continues to increase.

In addition to these trends, technological disruptions, such as the integration of artificial intelligence and virtual reality, are expected to transform the eCommerce experience for consumers. These technologies have the potential to improve the accuracy and speed of product recommendations, as well as provide a more immersive and engaging shopping experience.

However, the eCommerce industry in New Zealand still faces challenges that need to be addressed in order to ensure its continued growth and success. Logistics and delivery remain key challenge, as the cost and time required to deliver products to some areas of the country can be prohibitive. Additionally, cybersecurity and data privacy concerns are becoming increasingly important as more consumers shop online.

To address these challenges, the New Zealand government and eCommerce industry leaders will need to work together to develop solutions that improve the logistics and delivery of goods while also ensuring the safety and security of consumer data.

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By Melissa Goh
Published on 24 May 2023