The hotel/accommodation industry in Malaysia has become an important contributor to the country's economy, providing jobs and driving tourism. With a focus on quality and service, the industry has become a significant player in the global tourism market.
Filter bySearch by company name, registration number or domain name
Company
Headcount
Contact
Description
Decision Maker
SONEVA
787
+66 2 631 9698
About SonevaSoneva is a world leading, award-winning sustainable luxury resort operator that owns and manages Soneva Fushi and Soneva Jani in the Maldives, Soneva Kiri in Thailand and Soneva in Aqua, an ultra-luxurious yacht that sails from Soneva Fushi. A pioneering family of hospitality properties and products, offering holistic encounters in luxurious and inspiring environments and outstanding natural locations, Soneva combines luxury with a conscientious approach to sustainability and the environment.Soneva is committed to leading the hospitality industry in environmentally responsible tourism. Annual environmental performance improvements are in place with the ultimate goal of decarbonising completely.About Soneva FushiSoneva Fushi set the standard for all desert island barefoot luxury hideaways in the Maldives when it opened in 1995. Located in the Baa Atoll UNESCO Biosphere Reserve, Soneva Fushi pairs Robinson Crusoe fantasy with intelligent luxury.About Soneva KiriSoneva Kiri is located on Thailand’s fourth largest but least populated island, Koh Kood - just one hour by private plane southeast of Bangkok. It offers an unrivalled combination of luxury, an integral environmental approach, authentic Thai experiences and mouth-watering organic food.Soneva JaniSoneva Jani is located on the island of Medhufaru within a 5.6 kilometer lagoon in the Noonu Atoll, and has uninterrupted ocean views in all directions. The lagoon is 35 minutes by seaplane from Malé International Airport and one hour by speedboat from Soneva Fushi. About Soneva in AquaSoneva in Aqua, the pioneering new concept of experiential luxury, is an ultra-luxurious and highly refined yacht with spacious decks with daybeds and dining areas, a glass-bottomed Jacuzzi in the master bedroom, and much more. The boat can be chartered for one, two, three and seven night adventures to explore the untouched beauty of far-flung Maldivian atolls.
COMPASS GROUP AUSTRALIA
1,725
+61 2 9797 4900
At Compass Group Australia we serve a better future by enriching people, communities and the planet. We do this because we believe that everyone should be seen and nourished as a whole person. Great service starts with understanding what people value most. To positively impact a community, we must respect what makes it unique. And positive change for our planet’s future starts with better choices today. We are proud to be a purpose driven organisation. It’s our responsibility to do good – not just for the communities we work in, but so our people feel good about their work.It’s our people’s dedication that allow us to deliver excellence every day, regardless of whether we are making someone smile as they take their first sip of coffee, putting the finishing touches on a resident’s room to give comforts of home, or supporting local businesses so the surrounding communities thrive. It’s pride we feel when we talk about service.
FAIRMONT HOTELS & RESORTS
17,966
+62 800 980581
Located in the heart of each destination it calls home, a stay at any Fairmont hotel is truly unforgettable. Known for its grand and awe-inspiring properties and thoughtful and engaging colleagues who aim to make each and every stay a cherished and memorable experience, Fairmont hotels have served as the extraordinary settings for globally significant moments in history. Part of ALL - the Accor Live Limitless Lifestyle Loyalty Program and with over 75 remarkable addresses around the world, Fairmont is as popular with world leaders and business travelers as it is with families and vacationing jetsetters. Fairmont Hotels are where glamour meets culture, where special occasions are celebrated and where momentous, world-changing events occur. Wherever Fairmont resides, its hotels are at the cultural and social epicenter of the community; so steeped in local experience and so deeply rooted in the places they call home, Fairmont Hotels are regarded as intrinsic to their destinations.Learn more about Fairmont at:https://www.instagram.com/fairmonthotels/https://www.facebook.com/fairmonthotels/https://twitter.com/FairmontHotelshttps://www.youtube.com/fairmonthotels Learn more about career opportunities with Fairmont at: https://www.accorhotels.jobs/Job-vacancy/All-of-ourjobvacancies,s,2,117.htmlDiscover more about ALL - Accor Live Limitless:https://all.accor.com/loyalty-program/reasonstojoin/index.en.shtml
MARINA BAY SANDS
4,922
+65 6688 8826
Marina Bay Sands is the premier entertainment destination with vibrant diversity of attractions and facilities.Located along the Marina Bay waterfront, Marina Bay Sands features three cascading hotel towers with more than 2,500 hotel rooms and suites, topped by the extraordinary Sands SkyPark with an infinity pool, a lotus-inspired ArtScience Museum which plays host to permanent and marquee exhibitions, retail stores featuring cutting-edge labels and international luxury brands, world-class celebrity chef restaurants, endless entertainment at the theatres, the largest nightclub in Singapore and the world-class Sands Expo and Convention Centre. Work with the best. Join us to shape the future of hospitality!
MARRIOTT INTERNATIONAL
210,267
+65 1800 778 7879
Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories.Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate.Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/
MILLENNIUM HOTELS AND RESORTS
2,981
+65 6657 0018
Millennium Hotels and Resorts (MHR) is the global brand of Millennium & Copthorne Hotels Limited (M&C), a global hotel company which owns, manages and operates nearly 140 hotels across some 80 locations. It has several distinct hotel brands, including Grand Millennium, Millennium, The Biltmore, M Social, Studio M, M Hotel, Copthorne and Kingsgate, throughout Asia, Europe, the Middle East, New Zealand and the United States. Its properties are in key getaway cities such as London, New York, Los Angeles, Paris, Dubai, Beijing, Shanghai, Seoul, Tokyo, Singapore and Hong Kong. Occupying the best locations around the world, MHR is ideal for both business and leisure travellers. M&C is the hotel arm of Singapore-listed global real estate company City Developments Limited, and is a member of the Hong Leong Group.
NANDO'S AUSTRALIA & NEW ZEALAND
1,074
+61 1300 626 367
Nando’s isn’t just about selling chicken, we’re about the people who make the chicken! This is why our global purpose is Changing Lives, Together. At its core, this means we want to change the world around us by making a real difference to people’s lives. This passion to make a difference starts with our Nandocas (how we say staff), because when they’re being their best, brilliant selves, epic things happen. You’ll also find us out doing good in our local and global communities and taking every opportunity to be a force for good. There’s nothing ordinary about working with Nando’s. We have a saying here that ‘everyone is welcome to dine at our table’, and we hand-on-heart mean it! For us, championing diversity, standing for equal opportunity, supporting development and growth, and having fun while we work is serious business.
PAN PACIFIC HOTELS GROUP
1,152
+65 800 852 6855
Pan Pacific Hotels Group is a member of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages nearly 50 hotels, resorts and serviced suites including those under development in 29 cities across Asia, Oceania, North America and Europe.Voted “Best Regional Hotel Chain” by readers in Asia from 2017 to 2019, Pan Pacific Hotels Group comprises three brands: Pan Pacific, PARKROYAL COLLECTION, and PARKROYAL. Sincerity is the hallmark of Pan Pacific Hotels Group. The Group is known to its guests, partners, associates and owners for its sincerity in people and the sense of confidence which alleviates the stresses of today’s complex world.
REDDOORZ
1,412
+65 3157 9456
RedDoorz is Southeast Asia’s largest and fast-growing, technology-driven hospitality brand. With a vision to enable people to travel more and provide affordable, reliable stays in all major cities and destinations across the region, RedDoorz is disrupting the hospitality industry by transforming the fragmented supply inventory into branded, standardized accommodations.RedDoorz was founded in 2015 by a team of senior executives with deep experience in the online travel and hospitality industry and since then it has grown into a regional powerhouse with operations in Indonesia, Singapore, the Philippines, and Vietnam. As part of the RedDoorz brand network, hotel owners are able to grow their business, increase revenues and profits while streaming their operations. RedDoorz’s solutions help hotel partners manage distribution, pricing, marketing, customer experience, and technology – offering an end-to-end platform powered by an advanced tech and digital infrastructure.
SENTOSA DEVELOPMENT CORPORATION
551
+65 6736 8672
Sentosa Development Corporation was established on 1 September 1972 as a Statutory Board under the Ministry of Trade and Industry. Its charter since inception has been to oversee the development, management, marketing and promotion of the island of Sentosa as a resort destination for locals and tourists. Join our family! Follow us:Instagram: @lifeatsentosaContact us at:careers@sentosa.gov.sginternships@sentosa.gov.sg
THE ASCOTT LIMITED
3,688
+65 6220 8222
Since pioneering Asia Pacific’s first international-class serviced residence with the opening of The Ascott Singapore in 1984, Ascott has grown to be a trusted hospitality company with more than 920 properties globally. Headquartered in Singapore, Ascott’s presence extends across more than 220 cities in over 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Ascott’s diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments, as well as student accommodation and rental housing. Its award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Quest, Somerset, The Crest Collection, The Unlimited Collection, Preference, Fox, Harris, POP!, Vertu and Yello; and it has a brand partnership with Domitys. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties.A wholly owned business unit of CapitaLand Investment Limited, Ascott is a leading vertically-integrated lodging operator. Harnessing its extensive network of third-party owners and in-market expertise, Ascott grows fee-related earnings through its hospitality management and investment management capabilities. Ascott also expands its funds under management by growing its sponsored CapitaLand Ascott Trust and private funds.As an employer, The Ascott Limited is proud to be recognised by Tripartite Alliance for Fair & Progressive Employment Practices (TAFEP) as a Human Capital Partner (HCPartner) and commended for our efforts in investing in human capital development and adopting fair and progressive workplace practices. We welcome individuals from diverse backgrounds to join our global offices, be it as experienced professionals, recent graduates or interns. For our full listing of global opportunities, please visit https://www.discoverasr.com/the-ascott-limited/careers.
FURAMA HOTELS INTERNATIONAL
283
+65 6533 3888
With more than 60 hotels, villas and resorts located in gateway cities and holiday destinations all over the Asia Pacific region. Furama Hotels International is a fast growing hotel management company based in Singapore with more than 7,500 rooms across Singapore, Malaysia, Indonesia, Thailand, Taiwan, China, and Australia. Furama Singapore is certified Great Place to Work®!We are proud to share that Furama RiverFront and Furama City Centre have been certified by Great Place to Work® Singapore. This recognition by the global authority on great workplaces reflects the positive experiences our employees have while working for the organisation.
FOUR SEASONS HOTELS AND RESORTS
29,091
+65 6734 1110
Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the worlds best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. To learn more about our career opportunities, visit fourseasons.com/careers.For more information and reservations, visit fourseasons.com. For the latest news, visit press.fourseasons.com and follow @FourSeasonsPR on Twitter.
SHANGRI-LA GROUP
15,435
+65 6831 4392
Headquartered in Hong Kong SAR, the Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of four brands: Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders.We are part of the Kuok Group, one of Asias most dynamic multinational conglomerates and a leader in properties, logistics, agribusiness, maritime and hospitality.From our strong base in Asia, we have expanded into key gateway cities and markets around the world. Our properties sit on some of the world’s most prestigious addresses and exotic destinations. Through the environments we have created, we enable people to come together to live, work, play, eat, and rest well.
THE MANDALA GROUP
87
+65 8399 5364
Were on a mission to curate a community of open-minded global citizens, and enable trusted and meaningful connections: with each other, with ideas, with their passions, with their communities, and within themselves. Our portfolio includes:Mandala Club - https://mandala.club/Mandala Places - https://mandala.house/Ulu Cliffhouse/Stay at Ulu - https://ulucliffhouse.com/Seasons Niseko, curated by Mandala - https://www.seasons-niseko.com/
SWISS-BELHOTEL INTERNATIONAL
2,719
+62 21 29527275
Swiss-Belhotel International - global hotel management group that currently manages a portfolio of more than 145* hotels, resorts and projects located in Cambodia, China, Indonesia, Malaysia, Philippines, Vietnam, Bahrain, Egypt, Georgia, Iraq, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates, Australia, New Zealand, Bulgaria, Germany, Italy, Switzerland and Tanzania. Awarded Indonesias Leading Global Hotel Chain for eight years, Swiss-Belhotel International is one of the worlds fastest-growing international hotel and hospitality management groups. The Group provides comprehensive and highly professional development and management services in all aspects of hotel, resort and serviced residences. Offices are located in Hong Kong, New Zealand, Australia, China, Europe, Indonesia, United Arab Emirates, and Vietnam. *Numbers may fluctuate
HILTON
115,754
+65 800 413 7470
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 19 world-class brands comprising more than 7,100 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortunes 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 150 million members who book directly with Hilton can earn Points for hotel stays and experiences money cant buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.
COMMON GROUND COWORKING SPACE
77
+60 3-5611 8896
Welcome to the home of Malaysias largest coworking community and leading Coworking space. From our modern, stylish offices to an extensive range of support services, we’ve designed our workspaces and amenities to build a community and lifestyle to help your business succeed. More than just a shared typical serviced office rental, our 16 locations across Malaysia provide you with a platform to meet like-minded people who can help to push your business forward. Whether you need a hot desk or a custom HQ buildout, you’ll be joining a vibrant community in Southeast Asia that allows you to enjoy more flexibility and greater networking opportunities. Common Ground is part of The Flexi Group, a collection of flexible workspace brands with spaces in 12 cities across Asia Pacific and Australia. Join us today: #AmbitionLivesHere
ST. ALI COFFEE ROASTERS
82
+61 3 9132 8960
When it comes to specialty coffee ST. ALi was one of the first, one of the pioneers; the ones who defined specialty coffee in Melbourne; and the ones who continue to push boundaries forward. Found down a back alley you have to know where to go to get to, since inception ST. ALi has been an industry leader in direct relationships with farmers, in-house roasting, expert coffee brewing, with a best-in-category food offering. We’re a stand-alone brand, unique, focused—and hard to replicate. While our spiritual home will forever be our laneway roots in South Melbourne, we also own and run the Sensory Lab brand of stores in the CBD and now at Melbourne International Airport. We’ve partnered with Mercedes-Benz to open their Australia first Mercedes Me concept store in Collins Street, and in 2015 expanded into the international market, opening a sister ST. ALi in Jakarta.As the innovative leader of ST. ALi, disruptive entrepreneur Salvatore Malatesta has established a fresh and visionary focus on branding, accessible customer education, and a world-class coffee offering that is relevant, sincere—and always a little rock and roll.
SWISSÔTEL HOTELS & RESORTS
0
+65 1800 637 9477
Swissôtel, part of @ALL loyalty program, has become synonymous with Swiss hospitality and all there is to love about Switzerland – service, style and reliability. Featuring over 30 contemporary addresses worldwide, vitality, sustainability and a deeply-rooted commitment to quality infuse the Swissôtel experience, ensuring custom environments where guests can feel at ease and recharge. Respected for its intelligent design, quality craftsmanship and mindful approach to sustainability, Swissôtel gives its guests peace of mind to explore the world, discover life’s true rewards and embrace opportunities to ‘live it well’. The best way to do this is by joining ALL - the Accor Live Limitless Lifestyle loyalty programme. Learn more here: https://bit.ly/2LC1pyvLearn more about Swissotel at: https://www.instagram.com/swissotelhotelsresorts/ https://www.facebook.com/swissotelhotelsresorts/https://www.youtube.com/user/swissotelhttps://twitter.com/swissotelhttps://www.weibo.com/swissotel
Top Hotel And Accommodation Companies in Malaysia
Key Statistics from 2022
According to recent data, Malaysia's gross domestic product (GDP) is projected to grow by 4.9% in 2022. The hotel/accommodation industry plays a vital role in the country's economy, accounting for approximately 3.3% of the GDP. In terms of employment, the industry provides jobs for approximately 1.3 million people in Malaysia.
Factors Contributing to Growth and Success
Several factors have contributed to the growth and success of the hotel/accommodation industry in Malaysia. One significant factor is the government's focus on promoting tourism. The Malaysian government has implemented several initiatives to support the industry, including the Malaysia Tourism Transformation Plan and the Visit Malaysia campaign.
Another important factor contributing to the industry's success is the growth of e-commerce platforms and online booking systems. With the increasing use of technology in the tourism industry, businesses in the industry have had to adapt to keep up with the changing landscape.
Industry Growth and Comparison to Previous Years
The hotel/accommodation industry in Malaysia has shown significant growth over the past few years. In 2021, the sector recorded a growth rate of 5.1%, with the hotel industry growing at a rate of 5.5%. These figures demonstrate the importance of the industry to Malaysia's economy and its potential for continued growth.
Key Trends
Technological disruptions have been a significant trend in the hotel/accommodation industry in Malaysia. With the advent of new technologies such as Artificial Intelligence (AI) and the Internet of Things (IoT), businesses in the industry have had to adapt to keep up with the changing landscape. For example, AI is being used to personalize guest experiences and provide more efficient services.
Another important trend in the industry is the focus on sustainability and the growth of sustainable tourism. With growing concern over the impact of the industry on the environment, businesses in the industry are increasingly investing in sustainable practices such as energy-efficient buildings and the use of eco-friendly materials, and offering sustainable tourism options to meet the changing demands of consumers.
Another promising trend is the growing demand for personalized experiences. With increasing competition in the industry, businesses must focus on providing unique and personalized experiences to stand out from the crowd. This includes investing in technologies such as AI to provide personalized recommendations and services to guests.
Challenges
Despite the growth and success of the hotel/accommodation industry in Malaysia, there are several challenges that businesses in the industry must address. One significant challenge is the need to address the issue of over-tourism. With a high volume of tourists visiting popular destinations, there is a growing concern over the impact on the environment and local communities.
Another challenge is the need to address the issue of affordability. Despite the growing demand for high-quality accommodations, many Malaysians are still struggling to afford them. To address this challenge, businesses in the industry must invest in affordable accommodation options and innovative financing options.
In addition, another significant challenge for the hotel/accommodation industry in Malaysia is the need to address the issue of security. With increasing concerns over safety and security, businesses in the industry must invest in security measures to protect guests and their belongings.
Future Outlook
Looking to the future, the outlook for the hotel/accommodation industry in Malaysia is positive. With a growing economy, a supportive government, and a skilled workforce, the industry is well-positioned to take advantage of emerging trends and technologies. However, businesses in the industry must be prepared to address the challenges that arise and to continually adapt to meet the changing needs of consumers. By doing so, the industry can continue to be a key driver of economic growth and tourism in Malaysia.
To remain competitive in the global market, businesses in the hotel/accommodation industry must also focus on innovation and quality. This includes investing in research and development to create new and innovative products and services that meet the changing needs of consumers.
Conclusion
In conclusion, the hotel/accommodation industry in Malaysia is a key contributor to the country's economy, providing jobs and driving tourism. With a focus on sustainability, innovation, and quality, the industry is well-positioned for continued growth and success. However, businesses in the industry must address the challenges posed by over-tourism, security, and affordability, and invest in strategies to remain competitive in the global market. By doing so, the industry can continue to be a key driver of economic growth and tourism in Malaysia.