Top Hotel And Accommodation Companies in New-Zealand

The hotel/accommodation industry is a vital sector in New Zealand, contributing significantly to the country's GDP and employment. In 2022, the industry contributed NZD 4.5 billion to the country's GDP, up from NZD 4 billion in 2021, and employed over 40,000 people, a 5% increase in employment. In this article, we will examine the key statistics and growth factors of the hotel/accommodation industry in New Zealand, along with its challenges and future outlook.

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CompanyHeadcountContactDescriptionDecision Maker
COMPASS GROUP AUSTRALIA1,725 +61 2 9797 4900

At Compass Group Australia we serve a better future by enriching people, communities and the planet. We do this because we believe that everyone should be seen and nourished as a whole person. Great service starts with understanding what people value most. To positively impact a community, we must respect what makes it unique. And positive change for our planet’s future starts with better choices today. We are proud to be a purpose driven organisation. It’s our responsibility to do good – not just for the communities we work in, but so our people feel good about their work.It’s our people’s dedication that allow us to deliver excellence every day, regardless of whether we are making someone smile as they take their first sip of coffee, putting the finishing touches on a resident’s room to give comforts of home, or supporting local businesses so the surrounding communities thrive. It’s pride we feel when we talk about service.

COMO HOTELS AND RESORTS1,116 +62 361 972448

COMO Hotels and Resorts is committed to creating extraordinary experiences for curious people with a passion for a life lived fully. Our properties, from Bhutan to London, draw their inspiration from compelling locations. To this we bring the expertise for nurturing mind-body wellness, as well as world-class cuisine and intuitive service. None of our hotels are the same, though our values are consistent – underpinned with a belief in responsible living and the memorable power of meaningful experiences. Above all, COMO provides reassurance in your search for respite from a fast-moving world, so you can feel the joy of living the present moment when the sun sets on your pool in the Turks and Caicos, or on a Buddhist temple in the valleys of Bhutan.OUR VISIONTO INSPIRE PEOPLE TO LIVE FULLER LIVES We inspire people to live dynamically, by creating experiences worth re-living.

AUSTRALIAN VENUE CO.941 +61 1800 836 837

From landmark institutions to humble locals, Australian Venue Co is behind many of the country’s best-loved pubs, bars and venues.We’re a big group, but at the bar we feel like a small one. Operating more than 200 venues from coast to coast, Australian Venue Co takes a local-first approach to our venues while providing specialist support at scale from our centralised head office. We help our local leaders create the pub that the locals want, by tailoring the menus, customer service, events & design to the local market.We don’t copy & paste across our pubs, but all of our venues and head office share the same core values. Our teams create exceptional customer experiences while delivering unbeatable value and maintaining high-quality standards.

LA VIE HOTELS & RESORTS59 +61 430 321 200

La Vie Hotels and Resorts is an owner centric independent hotel management company that offers a tailor-made, cohesive and strategic approach in response to our clients’ real estate objectives within Hospitality. We are the region’s leader in third party hotel management partnering with major international hotel brands. The portfolio represents a collection of diverse properties from hotels in bustling downtown cities, resorts in popular tourism destinations and boutique hotels in sought after locations. The group currently operates hotels and resorts across Australia, Bangladesh, Cambodia, Greater China, Maldives, Sri Lanka, Thailand, Ukraine and Vietnam including those underdevelopment.

LEBUA HOTELS AND RESORTS448 +66 2 624 9998

lebua Hotels & Resorts is a growing international luxury brand that operates distinctive hotels, fine restaurants and bars. Led by visionary CEO Deepak Ohri, Bangkok-based lebua takes a uniqueapproach to hospitality that aspires to tap into a deeper level of exchange with guests to create emotional connections. lebua’s award-winning lodging collection includes Bangkok’s best performing luxury hotels (Tower Club at lebua and lebua at State Tower), and three boutique hotels in India (lebua Resort, Jaipur; lebua Lodge at Amer, Jaipur and lebua Lucknow) and an exclusive lodge in New Zealand (Lake Okareka Lodge).The Dome at lebua, the group’s collection of restaurants and bars atop its Bangkok hotels, include Sirocco, the world’s highest open air restaurant, designated “2011-2013: HAPA Restaurant of theYear” by the Hospitality Asia Platinum Awards; Sky Bar, named “the most stunning rooftop bar you’ll ever see” by The New York Times in 2013; Breeze, highlighted by USA Today as one of the world’s “10most cutting-edge restaurants” in 2014; Mezzaluna, honored as a “Foodie Top 100” fine-dining mecca in 2013; and the Flute A Perrier Jouet Bar, the world’s highest Champagne bar. Both Mezzaluna and Breeze featured on La Liste 2017, a prestigious list of the 1,000 best restaurants in the world sanctioned by France’s Foreign Ministry and Tourism Board. In March 2017, lebua opened Alfresco 64 – A Chivas Bar, the world’s highest whisky bar, offering connoisseurs the ultimate whisky drinking experience. lebua continues to explore hotel management contracts in city and resort destinations worldwide.For more information, visit www.lebua.com, www.facebook.com/lebua, or follow @lebuahotels on Twitterand @lebuaHotelsResorts on Instagram.

FAIRMONT HOTELS & RESORTS17,966 +62 800 980581

Located in the heart of each destination it calls home, a stay at any Fairmont hotel is truly unforgettable. Known for its grand and awe-inspiring properties and thoughtful and engaging colleagues who aim to make each and every stay a cherished and memorable experience, Fairmont hotels have served as the extraordinary settings for globally significant moments in history. Part of ALL - the Accor Live Limitless Lifestyle Loyalty Program and with over 75 remarkable addresses around the world, Fairmont is as popular with world leaders and business travelers as it is with families and vacationing jetsetters. Fairmont Hotels are where glamour meets culture, where special occasions are celebrated and where momentous, world-changing events occur. Wherever Fairmont resides, its hotels are at the cultural and social epicenter of the community; so steeped in local experience and so deeply rooted in the places they call home, Fairmont Hotels are regarded as intrinsic to their destinations.Learn more about Fairmont at:https://www.instagram.com/fairmonthotels/https://www.facebook.com/fairmonthotels/https://twitter.com/FairmontHotelshttps://www.youtube.com/fairmonthotels Learn more about career opportunities with Fairmont at: https://www.accorhotels.jobs/Job-vacancy/All-of-ourjobvacancies,s,2,117.htmlDiscover more about ALL - Accor Live Limitless:https://all.accor.com/loyalty-program/reasonstojoin/index.en.shtml

MARINA BAY SANDS4,922 +65 6688 8826

Marina Bay Sands is the premier entertainment destination with vibrant diversity of attractions and facilities.Located along the Marina Bay waterfront, Marina Bay Sands features three cascading hotel towers with more than 2,500 hotel rooms and suites, topped by the extraordinary Sands SkyPark with an infinity pool, a lotus-inspired ArtScience Museum which plays host to permanent and marquee exhibitions, retail stores featuring cutting-edge labels and international luxury brands, world-class celebrity chef restaurants, endless entertainment at the theatres, the largest nightclub in Singapore and the world-class Sands Expo and Convention Centre. Work with the best. Join us to shape the future of hospitality!

MARRIOTT INTERNATIONAL210,267 +65 1800 778 7879

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories.Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate.Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/

MILLENNIUM HOTELS AND RESORTS2,981 +65 6657 0018

Millennium Hotels and Resorts (MHR) is the global brand of Millennium & Copthorne Hotels Limited (M&C), a global hotel company which owns, manages and operates nearly 140 hotels across some 80 locations. It has several distinct hotel brands, including Grand Millennium, Millennium, The Biltmore, M Social, Studio M, M Hotel, Copthorne and Kingsgate, throughout Asia, Europe, the Middle East, New Zealand and the United States. Its properties are in key getaway cities such as London, New York, Los Angeles, Paris, Dubai, Beijing, Shanghai, Seoul, Tokyo, Singapore and Hong Kong. Occupying the best locations around the world, MHR is ideal for both business and leisure travellers. M&C is the hotel arm of Singapore-listed global real estate company City Developments Limited, and is a member of the Hong Leong Group.

NANDO'S AUSTRALIA & NEW ZEALAND1,074 +61 1300 626 367

Nando’s isn’t just about selling chicken, we’re about the people who make the chicken! This is why our global purpose is Changing Lives, Together. At its core, this means we want to change the world around us by making a real difference to people’s lives. This passion to make a difference starts with our Nandocas (how we say staff), because when they’re being their best, brilliant selves, epic things happen. You’ll also find us out doing good in our local and global communities and taking every opportunity to be a force for good. There’s nothing ordinary about working with Nando’s. We have a saying here that ‘everyone is welcome to dine at our table’, and we hand-on-heart mean it! For us, championing diversity, standing for equal opportunity, supporting development and growth, and having fun while we work is serious business.

SOLOTEL300 +61 2 8569 2500

Our family has been in pubs since 1910. In 1930, we bought the pub in Darlinghurst and we continue to evolve with our communities. Founded in 1986, Solotel has been an integral backdrop for great food, beverage, entertainment, music, and positive energy. We provide our customers the greatest diversity of experience, with 26 venues strong and growing in Sydney and Brisbane. Because we believe in the importance of hospitality in society. In every great cultural movement of the last 100 years, there’s always been a watering hole for people to meet, share, and give life to new ideas. We’re facilitators of cultural and social change. Fostering deeper connections between people from all walks of life. Hospitality is in our blood. It is our family history and we see Solotel as a family of venues.

THE ASCOTT LIMITED3,688 +65 6220 8222

Since pioneering Asia Pacific’s first international-class serviced residence with the opening of The Ascott Singapore in 1984, Ascott has grown to be a trusted hospitality company with more than 920 properties globally. Headquartered in Singapore, Ascott’s presence extends across more than 220 cities in over 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Ascott’s diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments, as well as student accommodation and rental housing. Its award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Quest, Somerset, The Crest Collection, The Unlimited Collection, Preference, Fox, Harris, POP!, Vertu and Yello; and it has a brand partnership with Domitys. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties.A wholly owned business unit of CapitaLand Investment Limited, Ascott is a leading vertically-integrated lodging operator. Harnessing its extensive network of third-party owners and in-market expertise, Ascott grows fee-related earnings through its hospitality management and investment management capabilities. Ascott also expands its funds under management by growing its sponsored CapitaLand Ascott Trust and private funds.As an employer, The Ascott Limited is proud to be recognised by Tripartite Alliance for Fair & Progressive Employment Practices (TAFEP) as a Human Capital Partner (HCPartner) and commended for our efforts in investing in human capital development and adopting fair and progressive workplace practices. We welcome individuals from diverse backgrounds to join our global offices, be it as experienced professionals, recent graduates or interns. For our full listing of global opportunities, please visit https://www.discoverasr.com/the-ascott-limited/careers.

KĀPURA167 +64 4 499 0275

Taking inspiration from te reo for fire, our new brand reflects the elements of fire we related to - a beacon to guide our way, a drawing force that gathers people around it to share stories, and a distinctive name that matches our desire to be a New Zealand wide company that can take on the world.We are Kāpura. Bring it on!

TUNE HOTELS165 +60 3-8787 1720

Tune Hotels is a brand known all over the world for its combination of great value and practicality for travellers on the go. Tune is all about getting the best out of life. We believe that simplicity doesn’t have to be boring, and that you don’t have to spend big for a great stay. Tune is for travellers who want comfort, functionality, and fun without the stuffy extras. It’s for globe-trippers who love music and want to connect with like-minded, outgoing people on the road. Our network of hotels links up city centres and airports across the world, offering warm service, minimalist rooms, and vibrant spaces where everyone is welcome.

FOUR SEASONS HOTELS AND RESORTS29,091 +65 6734 1110

Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the worlds best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. To learn more about our career opportunities, visit fourseasons.com/careers.For more information and reservations, visit fourseasons.com. For the latest news, visit press.fourseasons.com and follow @FourSeasonsPR on Twitter.

SHANGRI-LA GROUP15,435 +65 6831 4392

Headquartered in Hong Kong SAR, the Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of four brands: Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders.We are part of the Kuok Group, one of Asias most dynamic multinational conglomerates and a leader in properties, logistics, agribusiness, maritime and hospitality.From our strong base in Asia, we have expanded into key gateway cities and markets around the world. Our properties sit on some of the world’s most prestigious addresses and exotic destinations. Through the environments we have created, we enable people to come together to live, work, play, eat, and rest well.

SWISS-BELHOTEL INTERNATIONAL2,719 +62 21 29527275

Swiss-Belhotel International - global hotel management group that currently manages a portfolio of more than 145* hotels, resorts and projects located in Cambodia, China, Indonesia, Malaysia, Philippines, Vietnam, Bahrain, Egypt, Georgia, Iraq, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates, Australia, New Zealand, Bulgaria, Germany, Italy, Switzerland and Tanzania. Awarded Indonesias Leading Global Hotel Chain for eight years, Swiss-Belhotel International is one of the worlds fastest-growing international hotel and hospitality management groups. The Group provides comprehensive and highly professional development and management services in all aspects of hotel, resort and serviced residences. Offices are located in Hong Kong, New Zealand, Australia, China, Europe, Indonesia, United Arab Emirates, and Vietnam. *Numbers may fluctuate

HILTON115,754 +65 800 413 7470

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 19 world-class brands comprising more than 7,100 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortunes 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 150 million members who book directly with Hilton can earn Points for hotel stays and experiences money cant buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.

SWISSÔTEL HOTELS & RESORTS0 +65 1800 637 9477

Swissôtel, part of @ALL loyalty program, has become synonymous with Swiss hospitality and all there is to love about Switzerland – service, style and reliability. Featuring over 30 contemporary addresses worldwide, vitality, sustainability and a deeply-rooted commitment to quality infuse the Swissôtel experience, ensuring custom environments where guests can feel at ease and recharge. Respected for its intelligent design, quality craftsmanship and mindful approach to sustainability, Swissôtel gives its guests peace of mind to explore the world, discover life’s true rewards and embrace opportunities to ‘live it well’. The best way to do this is by joining ALL - the Accor Live Limitless Lifestyle loyalty programme. Learn more here: https://bit.ly/2LC1pyvLearn more about Swissotel at: https://www.instagram.com/swissotelhotelsresorts/ https://www.facebook.com/swissotelhotelsresorts/https://www.youtube.com/user/swissotelhttps://twitter.com/swissotelhttps://www.weibo.com/swissotel

VOYAGES INDIGENOUS TOURISM AUSTRALIA367 +61 1300 134 044

Voyages Indigenous Tourism Australia is owned by the Indigenous Land Corporation and manages tourism and resorts on their behalf. With a strong commitment to social responsibility, all profits from our business activities go towards supporting Indigenous training and employment across Australia.Voyages offers experience-based holidays in spectacular wilderness locations including Ayers Rock Resort in the iconic Red Centre and tourism facilities at Mossman Gorge in Tropical Queensland.OUR PHILOSOPHY:Voyages is focused on providing guests with enriching, memorable experiences, which they would not be able to enjoy anywhere else in Australia.Were committed to building and sustaining an Indigenous workforce through training, employment and economic development. Our aim is to train and develop more Indigenous staff, enabling them to secure employment in the hospitality industry across Australia. In turn, our guests will enjoy a more authentic Indigenous Australian experience.All profits from Voyages business activities go toward building the resort experience and supporting Indigenous training and employment across Australia.OUR RESPONSIBILITIES:Voyages is committed to nurturing and sharing Australias sensitive eco and cultural destinations and also to protecting them so that our guests might enjoy them for years to come. Because we feel privileged to operate in remote locations, it is critically important to us that we address local needs and concerns. We have therefore made a commitment to work with local communities via:Sustainable environmental tourism practiceRespecting and supporting local culturesOffering employment and training

Top Hotel And Accommodation Companies in New-Zealand

Factors Contributing to Growth and Success

The New Zealand government has been proactive in supporting the growth of the hotel/accommodation industry. The government's Tourism Infrastructure Fund provides funding for the development of tourism-related infrastructure, including accommodation facilities. The government has also implemented measures to attract international tourists, including visa facilitation and marketing campaigns.

The growth of the hotel/accommodation industry can also be attributed to the increasing demand for tourism in New Zealand. The country's natural beauty, cultural attractions, and adventure activities have made it a popular destination for tourists. The industry is also witnessing growth in the luxury and eco-tourism sectors, driven by increasing demand for unique and sustainable experiences.

Industry Growth and Comparison to Previous Years

The hotel/accommodation industry in New Zealand has witnessed consistent growth over the years. According to a report by the Ministry of Business, Innovation and Employment, the industry's contribution to the country's GDP increased from NZD 3.5 billion in 2017 to NZD 4.5 billion in 2022. The number of people employed in the sector also increased from 36,000 in 2017 to over 40,000 in 2022.

Key Trends

Technological Disruptions:

The hotel/accommodation industry in New Zealand is witnessing technological disruptions driven by emerging technologies such as artificial intelligence, the internet of things, and virtual reality. These technologies are changing the way hotels operate and interact with guests, creating new opportunities for innovation and growth in the industry.

Sustainability:

Sustainability is becoming increasingly important in the hotel/accommodation industry in New Zealand. Consumers are becoming more conscious of the environmental impact of travel and are demanding sustainable and eco-friendly accommodation options. The industry is also focusing on reducing waste and emissions and incorporating renewable energy sources.

Challenges

Labor Shortage:

The hotel/accommodation industry in New Zealand is facing a shortage of skilled labor, including hospitality staff, chefs, and managers. The shortage of skilled workers can hinder growth and innovation in the industry and lead to increased costs and reduced quality of service.

Increasing Costs:

The hotel/accommodation industry in New Zealand is facing increasing costs, including labor, materials, and compliance costs. These increasing costs can make it challenging for the industry to remain competitive, particularly in the budget and mid-range segments.

Future Outlook

The hotel/accommodation industry in New Zealand has a promising future, driven by increasing demand for tourism and emerging trends such as luxury and eco-tourism. Government initiatives, industry growth, and technological disruptions are likely to contribute to the industry's success. According to a report by IBISWorld, the hotel/accommodation industry in New Zealand is forecast to grow at an annualized rate of 2.6% over the next five years.

To address the challenges of the labor shortage and increasing costs, the industry needs to focus on innovation and collaboration. Collaboration among local hotels, restaurants, and tourism service providers can help reduce costs and improve service quality, while investment in training and education can help address the shortage of skilled labor. The industry should also explore new technologies to improve efficiency and reduce costs.

The industry should also prioritize sustainability and reduce its environmental impact. With the increasing demand for sustainable travel, consumers are becoming more conscious of the environmental impact of travel and are demanding sustainable and eco-friendly accommodation options. The hotel/accommodation industry needs to adopt sustainable practices and reduce waste and emissions in its operations. This can not only address environmental concerns but also provide opportunities for innovation and differentiation in the market.

Conclusion

In conclusion, the hotel/accommodation industry in New Zealand is a thriving sector with a promising future. Government initiatives, industry growth, and technological disruptions have contributed to the industry's success, but the industry still faces challenges such as the labor shortage and increasing costs. The industry's future success will depend on its ability to innovate, collaborate, adopt sustainable practices, and meet the changing needs of consumers. With a proactive approach and investments in research and development and education and training, the hotel/accommodation industry in New Zealand can continue to grow and contribute significantly to the country's economy.

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By Melissa Goh
Published on 25 May 2023