Top Retail Companies in New-Zealand

The retail industry in New Zealand has been a significant contributor to the country's economy, providing employment and driving innovation. In 2022, the industry experienced significant growth, with impressive GDP and employment figures, reflecting its resilience in the face of economic and social challenges. In this article, we explore the factors contributing to the industry's growth and success, including government initiatives, the industry's growth, key trends, challenges, and future outlook.

read full article below
Filter bySearch by company name, registration number or domain name
CompanyHeadcountContactDescriptionDecision Maker
CARTIER8,895 +65 6738 8975

A French luxury Maison, open-minded and curious about the world, Cartier designs timeless creations and finds beauty wherever it may lie. In tune and engaged with its time and constantly enriching its legacy, Cartier continues to expand the limits of creativity and enhance beauty with its savoir-faire.Founded during the era of great inventions, Cartier has always been inspired by the progression of ideas and artistic movements. The Maison continues this progression today, all the while creating an expression of its own.Love, Trinity, Juste un Clou, Tank, Panthère, Santos… From high and fine jewelry to watchmaking, from leather goods to fragrances, eyewear and objects, Cartier reveals beauty in every creation, with just the right touch of panache and the secret signature of its unique expertise.

AL-FUTTAIM15,233 +65 6746 6555

As a family-owned business, we take a long-term view in everything we do, because we believe that sustainable success requires uncompromising commitment.That’s the reason why some of the world’s most admired and innovative brands from the USA, UK, Japan, Sweden, France, Germany and Switzerland – from sectors as diverse with each other as automotive, retail, real estate and finance – trust Al-Futtaim with their own reputation and commercial success since the 1930s.And through our inherent customer-centric approach and relentless pursuit of perfection, we add significant value – connecting consumers in 20+ markets with these brands in contemporary, powerful, meaningful and emotional ways that create longstanding relationships based on loyalty and mutual trust.Our decades-long experience allows us to embrace and foster new, forward-thinking business practices and seamlessly blend those into our corporate DNA and people-first philosophy whilst upholding the value of integrity within a spirit of collaboration.For a career with the Al-Futtaim Group please go to our careers site at www.afuturewithus.comBest Employer Brand on LinkedIn above 4000 employees: UAE- Al-Futtaim. (https://wam.ae/en/details/1395302805731)

INSTITCHU81 +61 2 9222 2801

Custom Tailors. Men’s and Women’s. Worldwide.

TIFFANY & CO.10,003 +65 800 518 5555

In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn.Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality.The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability, please visit tiffany.com.

NEW BALANCE7,170 +65 3138 5133

In 1906, New Balance began as a humble one-man operation founded on the belief that “we were born to move,” and has since grown into an international corporation, selling footwear and apparel in over 120 countries and employing over 8,000 associates worldwide. Our mission has always been to support the performance of athletes, and with an unparalleled focus on quality and craftsmanship, we’ve come to set the standard for comfort and fit in an industry all too often driven by hype. We’re incredibly proud of our history and how far we’ve come, but companies don’t thrive for over a century by being content. Whether it’s setting a new style trend, retooling our manufacturing process, or building a new state-of-the-art headquarters, we pursue innovation with a spirit of fearless independence. As the only privately held major footwear company in the world, we’re free to do things our way, pushing limits and testing boundaries as we continually reimagine what could be. After all, the status quo isn’t static.But doing things our way wouldn’t mean much if we weren’t also doing them the right way. We invest in our associates as they invest in us, and as we move forward, we make a point of giving back, supporting communities around us through ambitious philanthropic efforts and involvement programs. We are a company that cares, and our culture is one of integrity and teamwork where together we become greater than the sum of our parts.

KITCHEN WAREHOUSE AUSTRALIA118 +61 1800 332 934

Kitchen Warehouse is Australia’s number one destination for those who love to cook and entertain, having started from humble beginnings at a single store in Fremantle, Western Australia in the 1980s. Despite our expansion and success, we’re still very much a family business born out of a genuine passion for home cooking and great food. Today, Kitchen Warehouse has a national store network and dominant online presence, and ranges 8000+ kitchenware products.As a forward-thinking business, we’re always looking for new ways to continue delighting our customers and they visit us because we offer the best selection of brands, world-class experience, and exceptional service and advice. We are guided every step of the way by our core values:Authenticity: genuine experience and serviceQuality: standards that can be trustedFamily: putting our people firstCustomer: at the heart of everything we doShop online or visit us in-store. Talk to our kitchenware experts for further assistance. Call 1800 332 934 or email customerservice@kitchenwarehouse.com.au.Memberships and awards- Member, Western Australia Chamber of Commerce- BRW Fast Starters 100, 2008 and 2009 - Global Innovator Award, honouring houseware retailing excellence

NU SKIN4,171 +65 6837 3363

Nu Skin Enterprises, Inc. (NYSE: NUS) is a leading beauty and wellness company, powered by a dynamic affiliate opportunity platform. The company helps people live, look and feel their best with products that combine the best of science, technology and nature. Backed by more than 35 years of scientific research, Nu Skin develops innovative products including Nu Skin® personal care, Pharmanex® nutrition and the ageLOC® anti-aging brand which includes an award-winning line of beauty device systems. Nu Skin operates in nearly 50 markets worldwide in the Americas, Asia, Europe, Africa and the Pacific. Rhyz Inc. is the company’s strategic investment arm that includes a collection of technology and manufacturing companies to support growth in the core Nu Skin business. Nu Skin is committed to sustainability, including global initiatives such as transitioning to reduced and sustainable packaging for all products by 2030. The Nu Skin Force for Good Foundation also strives to improve children’s health, education and economic circumstances throughout the world. For more information, visit nuskin.com.

PANDORA14,479 +65 6804 6481

Pandora is the world’s largest jewellery brand. The company designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices Pandora jewellery is sold in more than 100 countries through more than 6,500 points of sale, including more than 2,500 concept stores.Headquartered in Copenhagen, Denmark, Pandora employs 32,000 people worldwide and crafts its jewellery at two LEED-certified facilities in Thailand using mainly recycled silver and gold. Pandora is committed to leadership in sustainability and has set science-based targets to reduce greenhouse gas emissions by 50% across its own operations and value chain by 2030. The company is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 26.5 billion (EUR 3.6 billion) in 2022.See all our products and collections on pandora.netVisit our guidelines for this channel, and what types of post we accept here: https://pandoragroup.com/media/Corporate-social-media-principles

RETAIL FOOD GROUP384 +61 7 5591 3242

RFG is a global food and beverage company headquartered in Queensland. It is Australia’s largest multi-brand retail food franchise owner and a roaster and supplier of high-quality coffee products. The Company also operates in the dairy processing sector. For more information about RFG visit: www.rfg.com.au

ROLEX6,368 +65 6737 9033

The leading brand in Swiss luxury watches, Rolex enjoys an unrivalled reputation for excellence, performance and prestige. Pioneer of the wristwatch since 1905, the brand is at the origin of landmark innovations in watchmaking, including the first waterproof wristwatch - the Oyster - and the Perpetual rotor self-winding mechanism.Its watches have accompanied explorers and achievers around the world, from the top of the highest mountains to the deepest reaches of the ocean.Rolex is also actively involved in supporting the arts, sports, exploration, the spirit of enterprise through a broad palette of sponsoring activities and philanthropic programmes.

VALIRAM1,140 +65 6723 8088

Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specialising in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, the Philippines, Thailand, Russia, Macau and Vietnam. Operating more than 350 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewellery, perfume and cosmetics to confectionery and dining concepts. Its portfolio comprises internationally renowned brands such as Bath & Body Works, Kate Spade New York, Michael Kors, Tumi and Victoria’s Secret, as well as original and innovative retail concepts Luxury Fashion, Swiss Watch Gallery, Flying Emporium, Vie Beaute and Flow. Creating world-class retail environments that offer compelling and luxurious shopping experiences is the hallmark of the group, and it will continue to bring the most desirable international brands and cutting-edge concepts to the region. The group is headquartered in Kuala Lumpur, Malaysia. Discover more at valiram.com or join in the conversation on Facebook and Instagram: #Valiram.

THE HOUR GLASS352 +65 6787 2288

The Hour Glass is one of the worlds leading specialist watch retailers with an established presence of over 45 boutiques in twelve key cities in the Asia Pacific region. Our network of multi-brand and standalone brand boutiques are all strategically located in the key luxury retail corridors in Singapore, Kuala Lumpur, Bangkok, Phuket, Hanoi, Ho Chi Minh, Hong Kong, Tokyo, Sydney, Melbourne, Brisbane and Auckland. Fostering a global appreciation of watches, we endeavour to remain the primary port of call for all watch enthusiasts and collectors alike. Whether you are new to watches or are a seasoned connoisseur, our team of passionate Watch Specialists remain poised to assist you on your journey with The Hour Glass.

SWAROVSKI9,577 +65 6273 0707

Masters of Light Since 1895Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.Founded in 1895 in Austria, the company designs, manufactures and sells the worlds finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.

DFI RETAIL GROUP7,670 +65 6891 8100

DFI Retail Group is a leading pan-Asian retailer that covers food (grocery and convenience), health and beauty, home furnishings, restaurants and other retail businesses. The Group has interests in 13 countries and territories, operates over 10,500 outlets, and employs more than 216,000 team members. The Group’s parent company, DFI Retail Group Holdings Limited, is incorporated in Bermuda and has a primary listing on the London Stock Exchange, with secondary listings in Bermuda and Singapore. The Groups businesses are managed from Hong Kong by DFI Retail Group Management Services Limited through its regional offices.DFI Retail Group is a member of the Jardine Matheson Group.

LUXASIA1,090 +65 6281 9559

LUXASIA is the leading beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. LUXASIA has also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. The Groups integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2000 talents across a growing footprint of 15 markets.WHY JOIN US?At LUXASIA, we believe that there is beauty within every talent – that is you. We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands in across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across Asia Pacific. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling. With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?Here are the Core Values that guide us:• Respect – Treating everyone right and being inclusive• Entrepreneurship – Running the business like it is our own• Speed – Responding fast to circumstances and challenges• Passion – Loving what we do• Excellence – Doing our best• Courage – Daring to try• Transformation – Be Water, changing for growth and to be future-readyJOIN US and let’s grow together.

BATA GROUP10,190 +65 9754 2912

The Bata Group is one of the worlds leading manufacturers and retailers of quality footwear. A global concern with more than 32,000 employees, 21 production facilities, over 5,300 stores in more than 70 countries across the globe, Bata has been providing the best shoes at the best prices, backed by unparalleled service, for 125+ years.Since its founding on September 21, 1894, by Thomas Bata, the company has consistently demonstrated its commitment to responsible and innovative business models in the belief that capital is not just money, buildings or technology, but, more importantly, people, knowledge and core values. This visionary approach has enabled the company to meet each new challenge with creativity and foresight, while earning the trust and confidence of customers, employees and the communities in which it does business.Today, Batas pioneering decentralized production system, featuring semi-autonomous regional facilities guided by three regional business units, allows the company to quickly adapt to changes in the marketplace and seize potential growth opportunities. It also continues Batas long tradition of being sensitive to cultural and national differences, and enables it to proudly function as a local company in every country it serves.Follow us on facebook.com/bata

PET CIRCLE326 +61 132663

Since we were founded in 2011, Pet Circle’s aim has been simple; to provide our community of loving pet parents with all of their pet needs, from the comfort of their own homes. We are a true specialist for everything ‘pet’ because we believe pets deserve better.Fast forward ten years and today we support over 700,000 loyal customers with a better range, better price and better experience.Our team is over 600 employees and we are a fast-growing leader in the Australian eCommerce space. Were also incredibly proud to be Australia’s largest online pet retailer.

KOALA414 +61 1800 575 337

Koala’s mission is Better furniture experiences, designed with the World in mind.Combining customer-centric products, a world-class technology and fulfilment platform, incredible customer service and social good, we are changing the way people buy and enjoy furniture.www.koala.com https://koala.com/en-au/careersFollow us on:www.facebook.com/koalainstagram.com/koalatwitter.com/koalamattress

MISS AMARA57 +61 2 8015 5926

We have one mission: to create the best rug-shopping experience worldwide! ✨🌏 Miss Amara is a team that is (crazy) passionate about what we do, creating a culture that is fun, dynamic and supportive.Since launching in 2014, Miss Amara has experienced rapid growth and is now regarded as one of the emerging e-commerce leaders in the APAC. Weve received industry recognition for our innovation, customer-first mindset and growth trajectory, including:- Ranked 17th in the Deloitte Fast 50 Tech Companies Australia 2020- Ranked 150th in the Deloitte Fast 500 Tech Companies Asia-Pacific 2021- Ranked 26th in the Financial Times (FT) Fastest Growing Tech Companies 2021- Finalist, Customer Experience of the Year & Customer Experience Team of the Year, Inside Retail Awards 2021- Finalist, Top Social Media Retailer, Power Retail Awards 2021At Miss Amara, our Values are at the heart of everything we do.We Care: a lot, about a lot of things - people (team, customers, partners, manufacturers, ourselves), the environment, what we sell & how we sell it.Be Transparent: We are open & honest in all our communication with each other & our stakeholdersK.I.S.S: (Keep it Simple, Stupid) If it’s not straight-forward and uncomplicated, its not for us - and definitely isn’t for our customers. This encompasses our systems, processes, the customer experience & how we work with our partnersF.T.L.A Fast. Test. Learn. Adapt: By moving fast, we are able to make decisions quickly, allowing us to learn about our customers & adapt our business to better need their needs.Best in Class: We exist deliver the most exceptional, uncomplicated journey to buying your dream rug online. We utilise revolutionary technology, and overdeliver on all fronts to deliver a first in class experience to our customers.

SPECIALIZED BICYCLE COMPONENTS2,395 +65 6223 1314

Founded on the principle of performance and fueled by innovation, our focus on the rider and their needs is our constant. From seasoned pros and weekend warriors, to kids and commuters—if you ride, we’re for you. The passion we have for sharing our love of bikes with the world can be seen in those who choose to work here. Headquartered in Morgan Hill, CA, the passionate and creative teammates at Specialized have designed and manufactured the worlds most innovative bikes and gear since 1974. Are you ready to join our team and help pedal the planet forward?

Top Retail Companies in New-Zealand

GDP and Employment Figures

In 2022, the retail industry in New Zealand had a GDP of NZD 26.7 billion, representing a 5.7% increase from the previous year. The industry's employment figures were equally impressive, with a total of 260,000 people employed, representing 9.7% of the country's total workforce.

Factors Contributing to Growth and Success

Government Initiatives

The New Zealand government has played a significant role in the retail industry's growth and success through various initiatives aimed at promoting the industry. For instance, the government has implemented favorable policies, such as the reduction of import tariffs and the introduction of consumer protection laws. Additionally, the government has invested in promoting tourism and attracting foreign investment, driving innovation, and enhancing the industry's visibility in the global marketplace.

Industry Growth

The retail industry has experienced sustained growth over the years, driven by a growing demand for consumer goods, increasing urbanization, and a stable economy. In 2022, the industry experienced significant growth in the areas of e-commerce and omnichannel retail, reflecting the growing trend toward digitalization and the changing shopping habits of consumers.

Key Trends

Technological Disruptions

The retail industry is increasingly adopting new technologies to enhance efficiency, reduce costs, and improve customer experiences. Advancements in technology such as artificial intelligence, virtual reality, and data analytics are transforming the industry's operations, improving customer experiences, and enhancing product quality.

Omnichannel Retail

Omnichannel retail has become a critical trend in the retail industry, reflecting a growing awareness of the importance of providing customers with seamless shopping experiences across different channels. The industry is increasingly adopting omnichannel retail approaches such as click-and-collect, buy-online-pick-up-in-store (BOPIS), and curbside pickup to improve customer experiences and enhance brand reputation.

Challenges

Competition

The retail industry in New Zealand is facing significant competition, particularly from international retailers and e-commerce giants. The challenges have been driven by increasing consumer demand for convenience and the changing shopping habits of consumers.

Future Outlook

The future outlook for the retail industry in New Zealand is positive, with continued growth expected in the coming years. The government's commitment to promoting the industry, coupled with a growing demand for consumer goods, will continue to drive demand for retail services. Additionally, the industry's adoption of new technologies and omnichannel retail approaches will position it to remain competitive in a rapidly evolving global marketplace.

Conclusion

The retail industry in New Zealand has been a significant contributor to the country's economy, providing employment and driving innovation. In 2022, the industry experienced significant growth, driven by government initiatives, sustained industry growth, and key trends such as technological disruptions and omnichannel retail. However, the industry faces challenges such as competition, which must be addressed to ensure continued growth and success. The future outlook for the retail industry in New Zealand is positive, and with the right policies and strategies, the industry is well-positioned to continue contributing significantly to the country's economy and drive innovation in a rapidly evolving global marketplace.

As the retail industry in New Zealand continues to evolve, there are several key areas that industry leaders should focus on to ensure continued growth and success. One critical area is innovation, particularly in the adoption of new technologies and omnichannel retail approaches. The industry must invest in new technologies such as artificial intelligence, data analytics, and virtual reality to enhance efficiency, reduce costs, and improve customer experiences. Additionally, the industry should adopt omnichannel retail approaches such as click-and-collect and BOPIS to improve customer experiences and enhance brand reputation.

Another critical area is talent development, particularly in the face of skills shortages. The industry must invest in training and upskilling programs to ensure a steady supply of skilled labor, particularly in the areas of data analytics and digital marketing. Additionally, the industry should collaborate with educational institutions to create internship and apprenticeship programs to attract and retain top talent.

Finally, stakeholder engagement and communication must remain a core principle for the retail industry in New Zealand. The industry must engage with stakeholders such as local communities, environmental groups, and investors to enhance transparency, build trust, and drive innovation. Additionally, the industry must communicate its commitment to sustainability, innovation, and regulatory compliance to improve brand reputation and enhance sustainability.

In conclusion, the industry must remain adaptable to changing circumstances and continue to embrace new technologies and omnichannel retail approaches to ensure continued growth and success. By focusing on innovation, talent development, and stakeholder engagement and communication, the retail industry in New Zealand can remain a critical contributor to the country's economy and drive innovation in a rapidly evolving global marketplace.

undefined's picture
By Melissa Goh
Published on 25 May 2023