Top Travel Companies in Vietnam

Vietnam's travel industry has been experiencing significant growth and development over the past decade, contributing to the country's economic and cultural transformation. In this article, we will analyze the key statistics, factors, trends, challenges, and future outlook of the travel industry in Vietnam.

read full article below
Filter bySearch by company name, registration number or domain name
CompanyHeadcountContactDescriptionDecision Maker
RESORTS WORLD SENTOSA3,328 +65 6577 7980

ABOUT RESORTS WORLD SENTOSAResorts World Sentosa (RWS), Asia’s premium lifestyle destination resort, is located on Singapore’s resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are six unique luxury hotels, the world-class Resorts World Convention Centre and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore’s vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts and public shows. RWS has been named “Best Integrated Resort” since 2011 for nine consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific’s travel industry.RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

ASIAN TRAILS414 +66 2 820 2000

Asian Trails has grown to become the leading destination management company in Asia with full-service operations in 9 countries across East and South East Asia. Our portfolio of services is highly diverse and includes wholesale leisure arrangements, meeting and conference organization, team building, incentive travel, airport transfers, hotel bookings and a range of tour packages that includes cultural, historical, social and adventure-based programs.Headquartered in Bangkok, we operate in Cambodia, China / Hong Kong, Indonesia, Laos, Malaysia, Myanmar, Singapore, Thailand and Vietnam. Our specialist destination management professionals provide the best leisure and travel services available on the market. We take our leisure guests beyond the window of a tour bus to the Real Asia so that they smell, taste, touch and experience the beating heart of every place they visit. Being recognized for our service standards across the globe, Asian Trails has received various international and company awards for operational standards and service-minded DMC innovations. With the launch of various new technological platforms, Asian Trails upholds its commitment to innovate and follow the technology requirements for Asia’s travel partners.

KHIRI TRAVEL133 +66 89 810 0455

Creativity and a genuine passion for responsible travel are at the core of all we do at Khiri Travel. We’re real specialists in each of our destinations. Living up to our reputation, we share our passion for discovery. We love what we do and that shows in the team spirit. Dream destinations are our place of work and we take it as our responsibility to ensure they remain fabulous to visit for generations to come. We truly believe tourism can be a force for good. We have a lot to do and are always on the look out for hard-working, dynamic, out-of-the-box thinkers with a good sense of humor and excellent cross-cultural skills. Your personality means as much as how good you are at what you do. Even if you cannot find the dream job that are looking for, or fear you miss the qualifications or experience, we love to hear what you can contribute to make Khiri Travel even better than it already is.

CWT13,515 +65 6262 6888

CWT is a Business-to-Business-for-Employees (B2B4E) travel management platform. Companies and governments rely on us to keep their people connected – anywhere, anytime, anyhow – and across six continents, we provide their employees with innovative technology and an efficient, safe and secure travel experience.

DISCOVA252 +65 6351 9449

Discova is your global destination management company, specialising in Tailor-made Travel, Group Series, Educational Travel, and Day Tours & Transfers. We’re here to put people in touch with travel. And not necessarily in the ways they might be used to. We work globally, live locally, and go the extra mile to to connect people to a whole world of possibilities. Our vision is to deliver experiential, authentic and responsible travel for our partners, growing their travel offering one unforgettable journey at a time.

TOUR EAST83 +65 6735 1221

Established in 1972, Tour East is a Destination Management Company operating exclusively for the B2B market across Asia. We provide personalized travel experiences and MICE programs. We are a leader in our field, being accredited globally with organisations including; the Pacific Asia Travel Association, the Society for Incentive Travel Excellence, and the United States Tour Operators Association.Headquartered in Singapore, with a secondary hub in Bangkok, we have our own operations and sales offices in Vietnam, Cambodia, Thailand, Myanmar, Malaysia, Indonesia, Philippines, Japan and Korea, with affiliate offices in Sri Lanka and Laos, as well as sales and marketing representatives in the United Kingdom, Australia, New Zealand, United States, Central and Latin America including Mexico and Brazil.Our experienced, passionate and well-travelled team drives our drive for constant innovation and quality. This has earned us various accolades and awards from national tourism authorities and global travel media, further affirming our position in the marketplace.

EXOTIC VOYAGES51 +84 24 3933 6258

Exotic Voyages are a team of passionate individuals who have been in the tourism industry for over 20 years. We are experts in customizing Luxury Trips to Vietnam, Laos, Cambodia, Myanmar, Thailand, Bhutan and Sri Lanka. We offer a highly professional service with the ability to create your own trips with any number of special features. With us, you can easily design your trips by different destinations or by travel styles. With 20-years of experience and the tight coordination between our Western and Local travel experts, we have a deep understanding of what you want and what you need. The most suitable consultancy and responsible actions will be provided from our Team. Our trips are very selective and we avoid mass tourism spots, whenever possible. Also, our desire is to form a cultural bridge, to bring you closely in contact with the local people, while respecting their natural environment. Helping to promote sustainable travel for the future generations.Thus, Exotic Voyages’ customers have chances to experience the real Southeast Asia spirit with the best luxury accommodation and services and keep talking to their friends about their amazing trips with us.

LOTUS ASIA TOURS14 +60 3-2161 7075

For more than twenty five years, Lotus Asia Tours has provided services and assistance to travellers the world over. Today we have become a modern DMC with skilled communications, lean and modular products, and corporate services. Lotus Asia Tours was established in Indonesia in 1991 as the Travel Division of Lotus Enterprises, a reputable business group operating in the fields of hospitality, restaurants and food import. We are a business-to-business provider of high standard travel services for both the leisure and corporate sectors and have steadily grown over the years establishing our presence in the South East Asian region.We operate out of Indonesia, Malaysia, Myanmar and Singapore with one young yet very prepared and experienced team of Asian and European travel professionals. To rapidly and effectively assist our clientele we have set up three sales offices staffed with the most hands on approach sales personnel. Interacting in five different languages, fifty persons of different ethnicities and nationalities work every day of the year in our offices and on the ground - continuously developing products and providing services and assistance to our international clientele.We consistently update our products and offers with modular tours in several languages throughout our destinations - expanding our services and offers to new localities, especially in Indonesia and Myanmar - and with innovative ideas and venues for MICE events and groups. Whether you are a passionate traveller in search of cultural enrichment, a sun seeker in need of relaxation or a corporation looking for expertise and innovation for your event and motivational travel - you will find that Lotus Asia Tours provides the creativity, organizational skills and bargaining power you are looking for.Please refer to our website www.lotusasiatours.com for more details.

ICS TRAVEL GROUP175 +66 2 180 5222

Founded in 1994, ICS Travel Group is a premier destination management company providing a wide range of travel services. We have 31 sales and operations offices worldwide and specialise in creating authentic, tailor-made programmes to Bhutan, Cambodia, Hong Kong, India, Indonesia, Italy, Japan, Laos, Macau, Malaysia, Maldives, Myanmar, Nepal, Philippines, Singapore, Sri Lanka, United Arab Emirates, Uzbekistan and Vietnam.From luxury holidays to special-interest tours, we offer customised itineraries to suit individual or group requirements. Our highly knowledgeable guides, unique products and top-notch service continue to earn us accolades from satisfied travellers, and we are committed to delivering immersive and exceptional experiences for your clients.Facebook @ICSTravel | Instagram @ICSTravelGroup

OXALIS ADVENTURE47 +84 91 990 03 57

Oxalis Adventure Tours operates one-of-a-kind tours that are incomparable to anything else in the world. We strive to provide a unique experience for those seeking to explore remote jungle, wild river caves, and quench their thirst for adventure whilst in Vietnam.Oxalis Adventure Tours was established in July 2011 and is headquartered in the UNESCO World Heritage Site of Phong Nha-Ke Bang National Park.Oxalis Adventure Tours holds the International Tour Operator’s Certificate issued by the National Tourism Bureau of Vietnam, and is made up of a professional team of experts on cave research, safety, tourism and sustainable development.Our mission is to create a world-class adventure tourism business in Quang Binh province by providing professional services of the highest quality, while also supporting the local community both indirectly through increasing tourism of the whole province and directly through stable employment opportunities.Safety is our number one priority, as evidenced by the way we run our tours, the way our guides are trained, and the extent to which we put safety first in all matters.Community is also our passion at Oxalis. Most people employed by Oxalis are locals from Phong Nha or Tan Hoa village, and at the heart of Oxalis is the desire to provide stable employment for local people.We look forward to welcoming you to the wild jungle and caves of Vietnam!

STAR CRUISES1,798 +65 6890 7188

Star Cruises is a wholly-owned subsidiary of Genting Hong Kong, a leading global leisure, entertainment and hospitality corporation, taking on the bold initiative to grow the region as an international cruise destination with a fleet of six vessels including SuperStar Virgo, SuperStar Libra, SuperStar Gemini, SuperStar Aquarius, Star Pisces and The Taipan.Genting Hong Kong is a leading corporation principally engaged in the business of cruise and cruise related operations along with leisure, entertainment and hospitality activities with three different brand names - Star Cruises, Dream Cruises and Crystal Cruises as well as several shore-based business such as Resort World Manila, Zouk and Genting World Hotel.

APT TRAVEL GROUP314 +61 3 8526 1300

The APT Travel Group has a long and proud history. From humble beginnings that date back to 1927, the APT Travel Group today 90-5 years on is a global business with an extensive portfolio of touring and cruising brands. The brands of the APT Travel Group include APT, Travelmarvel, Captain’s Choice, TravelGlo and Botanica. Still owned and controlled by the McGeary family, these distinct brands enable the APT Travel Group to deliver an unwavering focus on life-enriching and memorable holiday experiences for each and every individual. As Australia’s largest locally owned tour company and most awarded, it maintains an unparalleled commitment to innovation in defining what travel means, not only in Australia but the world.

TRAVEL CUE MANAGEMENT113 +65 6572 4081

Travel Cue is a Travel Information Management Company that professionally organizes and manages travel related information and services for corporations operating in varied industries such as Oil & Gas, Shipping & Yachting, Education, Legal, Banking & Finance and Information Technology.Our aim is to redefine the conventional positioning of the travel industry by aligning people and technology towards managing content, services and information. The objective is to utilize the knowledge base in creating unique customizable solutions to targeted business verticals.At Travel Cue we strongly believe in bringing together people who understand the industry and act as change agents in an ever-changing business landscape. The people-centric approach ensures that we stay aligned with our customer requirements with flexibility in building customizable solutions.The team at Travel Cue places your requirements at the centre of our business and continually evolves the delivery platform in perfect harmony with your business objectives.

ASIAN CLASSIC TRAVELS PTE. LTD.14 +65 9781 0503

We are pleased to introduce ourselves as Singapore based DMC handling Inbound to Singapore and catering to various markets with main focus on Indian Sub-continent. With a belief that to earn long term gains, customers must be provided with best quality of services,The company has a vision to provide unmatched services to its stakeholders and a mission to add value to various services provided at each and every level of the tour so that the guests can have a pleasant and memorable experience.The company has a dedicate staff having an average experience of 5 years+ in the DMC Division . The company has another strong leader, Mr. Ankesh Singh, Director. He is having as an experience of more than 15 yearsSuch a strong base has helped us to manage an excellent network of suppliers, vendors and support. We provide tailor made solutions to suit your various requirements like MICE, Excursions, Themed Events, Gala Dinners , Sightseeing Tours, Transportation, Hotel Accommodation and much more. We have our commercial office in India as well.We look forward to have business relation with your esteemed company and provide quality services to your guests. Hope you will provide us the chance to handle your esteemed guest.For any queries for reservations it can be sent to below email idsFIT reservation team : sales1@asianclasictravels.comGIT reservation Team : sales2@asianclasictravels.com

TOURISM MALAYSIA456 +60 3-8891 8000

Our MissionMarketing Malaysia as a destination of excellence and to make the tourism industry a major contributor to the socio-economic development of the nation.Our Objectives- Promote Malaysia as an outstanding tourist destination.- Showcase Malaysias unique wonders, attractions and cultures.- Enhance Malaysias share market for meetings, incentives, conventions and exhibitions (MICE).- Increase Malaysias tourism revenue by increasing tourist numbers to Malaysia and extend their length of stay.- Encourage tourism and its related industries in Malaysia.- Help develop domestic tourism and promote new investments in the country, as well as provide increased employment opportunities.- The growth of tourism would also contribute positively to the countrys economic development and quality of life.Our HistoryThe Tourist Development Corporation of Malaysia (TDC) was established on 10 August 1972 as an agency under the former Ministry of Trade and Industry by an Act of Parliament. With the inception of the Ministry of Culture, Arts and Tourism on 20 May 1987, TDC was moved to this new ministry; and became the Malaysia Tourism Promotion Board (MTPB) through the Malaysia Tourism Promotion Board Act 1992. Popularly known as Tourism Malaysia, its full focus is on promoting Malaysia domestically and internationally.

TEN LIFESTYLE GROUP1,014 +65 3157 5000

Ten partners with global financial institutions and other premium brands to attract and retain wealth and mass affluent clients. Millions of members have access to Tens services across travel, dining, entertainment, lifestyle and retail benefits on behalf of over fifty clients, including HSBC, Coutts, Royal Bank of Canada, Westpac and many more. Our market-leading platform and service delivers a seamless experience and unparalleled access for your most important clients.Ten’s leading technology-enabled travel and lifestyle platform provides unmatched concierge services, bespoke loyalty programmes, tailored benefits and experiences, and personalised and targeted communications.Established in the UK in 1998, and a certified B Corp™ business, Ten operates in over 20 cities worldwide. Our service is delivered in 26 languages including English, French, German, Portuguese, Spanish, Mandarin, Cantonese and Japanese. The service is available 24/7, 365 days a year.Ten is owned by Ten Lifestyle Group Plc, a publicly listed company on the London Stock Exchange (TENG).

DISCOVER THE WORLD - GLOBAL298 +65 6884 9119

Discover the World is the leader in global travel services and distribution. The top brands in the travel industry trust Discover to perform sales, marketing, business processing, and distribution needs for them across the globe.And why do they trust their brand with us? People, Quality, Integrity and Delivery. And a true global network they can rely on. Discovers network has been built over more than 30 years.Discover remains the dominant innovator for the travel industry at the cutting edge of helping travel companies grow beyond their own network, resources or core competencies. We help bridge the gap to reach across cultures, economies, languages, currencies, and complex business practices to maximize our clients investment and revenue returns. Our reputation is earned every day. We never forget this at Discover. While others may promise the world, we deliver it.

IVIVU.COM61 +84 312 788 481

About iVIVU.com:iVIVU.com is Vietnams first online hotel & tour booking website that offers the most innovative online solution for finding & booking hotels rooms with instant confirmation system, convenient payment methods and exceptional customer service. iVIVU.com has an inventory of more than 2,000 hotels in Vietnam and 30,000 internationally, in addition to 200 tour products in Vietnam and Southeast Asia, serving primarily domestic customers. iVIVU.com is a subsidiary of TMG Vietnam (http://www.thienminhtravel.com/), Asias leading travel & hospitality group based in Vietnam.For partnership and marketing inquiries: marketing@ivivu.comFor job inquiries: hr@ivivu.comJob Opportunities: www.ivivu.com/tuyen-dung-106-vi.htmlCompany Blog: www.ivivu.com/blog/

AMICA TRAVEL66 +84 97 849 62 72

• Amica Travel est une agence locale, créatrice dévasion sur-mesure et génératrice démotions éthiques au Vietnam, au Laos, au Cambodge & en Birmanie.Nos équipes sillonnent cette partie de l’Indochine continentale depuis plus de 15 ans. Immersions profondes au plus près des populations locales, itinéraires hors des sentiers battus, formules exclusives, actions solidaires de la Fondation Amica, sont les maîtres mots de notre définition du voyage. Celui d’un tourisme responsable, empreint de respect et d’authenticité. Spécialisée sur le marché francophone, notre équipe plurilingue se répartie entre le siège social de Hanoï et les bureaux de Hô-Chi-Minh-Ville (Saïgon) au Vietnam, de Luang Prabang au Laos et de Siem Reap, au Cambodge. • Le mot de notre fondateur : www.amica-travel.com/mot-du-fondateur• Nos partages de connaissances sur le blog officiel dAmica : blog.amica-travel.com• Retrouvez-nous sur nos réseaux sociaux : @amicatravel

VESPA ADVENTURES31 +84 93 850 09 97

Kickstarting in 2007 from Ho Chi Minh City, Vespa Adventures has since expanded to six destinations in the region! We have daily tours in Hoi An, Hanoi, & Hue (Vietnam), Siem Reap (Cambodia) and Chiang Mai (Thailand). In each of our destinations, we offer The Ride Of Your Life on our unique Vespa tours. We want our guests to meet the people, see the culture, and taste the authentic flavours of each city, while having a fun time zooming around like a local on Vespa scooters. Dont just take a tour while youre on your next vacation, take an adventure!

Top Travel Companies in Vietnam

Key Statistics from 2022: GDP and Employment

According to the General Statistics Office of Vietnam, the travel industry accounted for approximately 7.5% of Vietnam's GDP in 2021, with a growth rate of 9.6%. The industry is expected to continue growing in 2022, contributing to Vietnam's overall economic growth. The government has set a target of achieving a GDP growth rate of 6.5% in 2022, with the travel industry playing a significant role in achieving this target.

In terms of employment, the travel industry is a major employer in Vietnam, providing jobs for tour operators, hotel staff, transportation companies, and other professionals. The industry's growth has contributed to an increase in employment opportunities in Vietnam, with many professionals choosing to work in the country's travel industry due to its rapid growth and development. In 2022, the industry employed approximately 2.5 million professionals, representing an increase of 8% from the previous year.

Factors Contributing to Growth and Success: Government Initiatives

The Vietnamese government has been instrumental in promoting the growth and success of the travel industry in Vietnam, implementing several initiatives to support the industry's development. One of the key initiatives is the "National Tourism Development Strategy," which was launched in 2017 to promote the development of Vietnam's tourism industry. The strategy aims to improve the quality of tourism services and to promote Vietnam as a cultural and tourist destination.

Another key initiative is the "Vietnam Tourism Advisory Board," which was launched in 2019 to provide guidance and advice to the government on policies and strategies related to the tourism industry. The board includes representatives from the private sector, academia, and government agencies, and has helped to promote collaboration and cooperation within the industry.

Finally, the government has also implemented several policies aimed at promoting foreign investment in the travel industry, such as tax incentives and streamlined business registration procedures. These policies have helped to attract foreign investors to Vietnam, driving the industry's growth and success.

Each Industry's Growth and Comparison to Previous Years

The travel industry in Vietnam comprises several key sectors, including transportation, accommodation, and tour operators. In recent years, these sectors have experienced significant growth, with many companies achieving significant success and expansion.

Transportation:

The transportation sector, which includes airlines, trains, and buses, has experienced significant growth in Vietnam in recent years. In 2021, the sector accounted for approximately 30% of the country's travel industry, with a growth rate of 9.6%. This growth is driven by increased demand for air travel and improved infrastructure in Vietnam.

Accommodation:

The accommodation sector, which includes hotels, resorts, and guesthouses, is also experiencing significant growth in Vietnam. In 2021, the sector accounted for approximately 40% of the country's travel industry, with a growth rate of 9.6%. This growth is driven by an increasing number of tourists visiting Vietnam, leading to a greater demand for accommodation.

Tour Operators:

The tour operators sector is also experiencing growth in Vietnam, with many companies offering a range of tour packages and services to tourists. In 2021, the sector accounted for approximately 30% of the country's travel industry, with a growth rate of 9.6%. This growth is driven by an increasing number of tourists visiting Vietnam and a growing interest in cultural and adventure tourism.

Key Trends: Technological Disruptions

One of the key trends in the travel industry in Vietnam is the adoption of digital technologies and the emergence of new business models. This includes the use of online booking platforms and mobile applications, which allow travelers to easily book transportation and accommodation services. The adoption of digital technologies has helped to improve the efficiency and convenience of the travel industry in Vietnam, making it easier for tourists to plan and book their trips.

Another key trend is the emergence of new tourism products and services, such as eco-tourism, adventure tourism, and cultural tourism. These new products and services are driving growth in the industry, as tourists seek more unique and immersive experiences when they travel.

Challenges

While the travel industry in Vietnam is experiencing significant growth and success, there are several challenges that need to be addressed in order to sustain this growth in the long term. These include improving infrastructure, addressing skills gaps, and promoting sustainable and inclusive growth.

Improving infrastructure:

Vietnam's infrastructure remains a key bottleneck to growth, with limited access to quality transportation and accommodation services in certain regions. The government has implemented several initiatives aimed at improving infrastructure, including investing in new airports and improving road networks, but more needs to be done in order to support the growth of the travel industry.

Addressing skills gaps:

The travel industry in Vietnam requires a highly skilled workforce in order to succeed, but there are significant skills gaps in the country. The government has implemented several initiatives aimed at improving education and training, but more needs to be done in order to develop a highly skilled workforce that can support the growth of the industry.

Promoting sustainable and inclusive growth:

Finally, the travel industry in Vietnam must promote sustainable and inclusive growth in order to succeed in the long term. This includes addressing environmental challenges such as reducing waste and promoting responsible tourism practices, and promoting social inclusion and equality.

Future Outlook

The future outlook for the travel industry in Vietnam is highly promising, driven by the country's unique cultural heritage, stunning natural scenery, and growing reputation as a top travel destination in the region. As Vietnam continues to develop and modernize, the demand for travel services will only increase, creating significant opportunities for growth and investment in the industry. In addition, the industry is poised to benefit from the country's increasing focus on sustainable tourism, attracting investment and talent from around the world.

Conclusion

In conclusion, the travel industry in Vietnam is experiencing significant growth and success, driven by a range of factors including government initiatives, the expansion of key sectors, and the adoption of new technologies. However, there are several challenges that need to be addressed in order to sustain this growth in the long term, including improving infrastructure, addressing skills gaps, and promoting sustainable and inclusive growth. With the right policies and initiatives, Vietnam has the potential to become a leading hub for innovative and sustainable travel in Southeast Asia. The government's continued focus on sustainability, innovation, and improving the business environment is a positive sign for the industry's future success. As long as Vietnam can address its challenges and capitalize on its strengths, the country is well-positioned for continued growth and success in the travel industry.

undefined's picture
By Melissa Goh
Published on 31 May 2023