The cleaning industry in Australia is a critical sector, providing essential services to millions of Australians across a range of industries, including hospitality, healthcare, and education. In recent years, the industry has experienced significant growth, driven by several factors, including government initiatives, increasing demand for cleaning services, and technological advancements. This article will examine the key factors contributing to the growth of the cleaning industry in Australia, as well as the challenges it faces and its future outlook.
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HELPING SOLUTIONS
38
+61 1300 905 166 admin@helpingsolutions.com.au
About Us: Helping Solutions is a registered NDIS service provider in ACT, VIC, NSW, QLD, TAS and WA. Our team has a wealth of knowledge, qualifications, expertise and experience to identify activities and deliver outcomes that meet the goals of NDIS participants. Our ultimate objective is to help participants achieve their individual life goals and plans. We work closely with their case manager or support worker to ensure our products and services are meeting their needs and desired outcomes. Mission Statement: Our mission is to create an environment that improves the livability and promotes the well being and sustainable independent living of people with disabilities in the best possible manner. We achieve this by working closely with participants, their families, friends, and carers, along with their and Support Coordinators, Local Area Coordinators, Plan Managers and Support Workers. Vision Statement: Our vision are (1) to become a leader in the disability health care sector with…
Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure and facilities. With a history dating back over 150 years, Downer is listed on the Australian Securities Exchange and New Zealand Stock Exchange as Downer EDI Limited (DOW). Downer Group employs approximately 44,000 people across more than 300 sites, primarily in Australia and New Zealand.
SECURECORP
575
+61 3 8527 8888 info@securecorp.com.au
Securecorp employ more than 2,500 staff across Australia and have an annual turnover in excess of $100 million. For over 20 years, Securecorp has been a leading provider in the security and commercial cleaning industry, providing peace of mind in an ever-changing and challenging environment. All Securecorp services are supported by a range of innovative and technologically advanced products. Our personalised service, expertise in system design, and ongoing support and maintenance are second to none; while our innovative approach sets us apart when it comes time for you to make a decision on your security and facilities management provider. Our professional staff and business management support teams ensure that Securecorp is best positioned to protect both your assets, and your people.
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PFD FOOD SERVICES PTY LTD
887
+61 131733 merchandiseteam@pfdfoods.com.au
PFD is 100% Australian. We deliver an extensive range of fresh and frozen meat and seafood together with drygoods, paper products and cleaning solutions to the Foodservice Industry. PFDs customers include local restaurants, cafes, hospitals, schools, pubs, clubs, airlines and more. With over 850 purpose built vehicles making daily deliveries since 1943 we have proven our unwavering commitment to our customers. PFD is considered a source of innovation, a provider of insight, a solver of problems and we believe that makes us a great business partner and sets us apart from our opposition.
CALLINGTON
95
+61 2 9898 2700 customerservice@callington.com
Callington specialises in the development, manufacture and marketing of innovative, specialty chemical solutions to the aviation, metal working, welding and metal treatment, industrial, fuel additive and non-destructive testing industries. We have operations in Australia, USA, Europe, the Middle-East, Africa, Asia, and South America. Callington is an ISO 9001:2015 Certified Company whose products comply with international specifications and approvals, including Boeing, Airbus, McDonnell Douglas and military specifications. The research and development facilities at Callington include a NATA accredited chemical-testing laboratory.
SHARPER FACILITY SERVICES
13
+61 1300 309 338 info@sharper.com.au
We understand the power of your brand. And the many factors that go into building it. It doesnt stop at your logo, products, people, history, values or even communications. Its also your environment. The place where you ask your employees to be at their best and your customers to feel at home. A pristine space plays a critical importance in inspiring staff, inviting customers and closing sales. Which is why with Sharper you wont get the stock-standard industry offering. Youll get a team as focussed on your brand as you are. Its a responsibility we take very seriously. We invest in state-of-the-art equipment. Train and retain high-performance teams. And follow an ethos of extreme ownership – proactively identifying and solving problems that help to reinforce your marketing promise. Our approach has built successful long-term partnerships with many of the worlds most prestigious brands. From Fendi to Lamborghini, Bentley to McLaren.
MILLENNIUM SERVICES GROUP LIMITED
198
+61 1300 240 132 admin@millenniumsg.com
Millennium (ASX:MIL) is a publicly listed cleaning, security & integrated service specialist in the retail, education, commercial property & Government sectors. Millennium has built its reputation based on personalised service, attention to detail and care for its valued employees. Millennium provides trained personnel in the delivery of manned cleaning, security and integrated services that include concierge and hygiene services; and building and landscape maintenance. For more information contact +61 3 8540 7900 during business hours, email admin@millenniumsg.com or visit the website: http://millenniumsg.com/contact/
SOLO SERVICES GROUP
31
+61 1300 865 562 info@soloservicesgroup.com.au
Solo provides a comprehensive range of facilities and Integrated services for commercial and hospitality clients, school & tertiary facilities, office, and strata buildings. We are dedicated to providing the very best in cleaning and integrated services through sound recruitment and training, innovation, quality control and constantly listening to and identifying the need of our clients. Our Mission: Solo Services Group has a primary goal to work closely with our clients to establish and evaluate the most appropriate and effective service for their specific needs. We aim to communicate openly with our clients at all times. Through experience, we have developed systems, procedures and working practices to ensure total client satisfaction on all levels of our business. The benchmarks implemented by Solo cleaning services allow us to effectively measure and monitor performance on a regular basis to ensure quality assurance and client satisfaction.
CATO LOCATION SERVICES
40
+61 1800 841 500 info@catolocationservices.com.au
CATO is a recognised driving force behind the entertainment industry in Australia. We specialise in location services for the film, TV, stills and events industries including traffic management, location vehicles, unit management, security, safety, stunts and gear hire. We focus on delivering smart, seamless, cost-effective, safe and reliable services to ensure the success of your production. Clients have included: Fury Road: Mad Max, Peter Rabbit 1 + 2, Home & Away, Modern Family, MKR, The Voice, Big Brother, Gods of Egypt, Mr Inbetween 1 + 2, The Commons and Alien! We service NSW, QLD, SA and ACT.
SGB GROUP
27
+61 1300 554 456 info@sgbgroup.com.au
The SGB Group launched its Australian presence in 2013 with three divisions and a national team of employees spanning countrywide. Focusing predominantly across the east coast, the SGB Group implements a multi-disciplinary approach to business with a trifecta of Design & Construction, Commercial Cleaning and Maintenance Services. Fast-track seven years and the Design & Construction arm of SGB has grown experientially year-on-year with FY16 showing 1.3mil gross revenue and FY19 finishing with a momentous growth of 58mil gross revenue. A true Aussie success story, SGB has become a pioneer in the industry delivering the highest level of consistent quality at affordable market pricing while always pushing the boundaries in innovation. Further contributing to the ongoing success, SGB invests in its people, hiring and developing a diverse range of experienced specialists that all strive towards the same vision with deep sector and product knowledge. With 54 employees in the Design & Const…
BIC SERVICES
169
+61 2 9808 4900 yourteam@bic-services.com.au
BIC is an Australian commercial and industrial cleaning company dedicated to providing high quality, cost efficient cleaning and support services. Since 1989, weve been partnering with some of Australias largest property owners, occupiers and investors to deliver personalised, integrated cleaning, hygiene, waste and recycling services to their prestige properties and tenants. Building strong and lasting connections with our clients is what were known for. We directly employ over 2,000 permanent full and part time cleaners, supervisors and support team. Our own BIC Training Academy, and our partnership with quality training providers, trains and develops people at all levels to work safely, deliver quality services and grow their cleaning skills and experience. Our ongoing support of people has rewarded us with one of the best retention rates in the commercial cleaning industry, and allowed us to claim what we genuinely think are the best cleaners in the business. Cleaning is th…
COMPASS GROUP AUSTRALIA
1,725
+61 2 9797 4900 sales@compass-group.com.au
At Compass Group Australia we serve a better future by enriching people, communities and the planet. We do this because we believe that everyone should be seen and nourished as a whole person. Great service starts with understanding what people value most. To positively impact a community, we must respect what makes it unique. And positive change for our planets future starts with better choices today. We are proud to be a purpose driven organisation. Its our responsibility to do good – not just for the communities we work in, but so our people feel good about their work. Its our peoples dedication that allow us to deliver excellence every day, regardless of whether we are making someone smile as they take their first sip of coffee, putting the finishing touches on a residents room to give comforts of home, or supporting local businesses so the surrounding communities thrive. Its pride we feel when we talk about service.
THE GROUT GUY
16
+61 1300 844 897 info@thegroutguy.com.au
At The Grout Guy, we like to think we are more than just a team of qualified tiling experts – were your go-to source for top-notch regrouting and tile repair services that are both cost-effective and reliable. Our commitment to excellence has made us industry leaders in stopping leaks for households and commercial properties. From showers, bathrooms, balconies, and laundries we can breathe new life into any tiled spaces and make them look brand new again. With a network of local specialists across Australia – including Perth, Melbourne, Geelong, Brisbane, and Sydney – were always ready to provide you with a thorough analysis and an obligation-free quote for all your regrouting and tile repair needs. Our friendly and professional team at The Grout Guy focuses on restoring and waterproofing your problem areas to prevent future leaks and damage. We take pride in our meticulous attention to detail, ensuring that your grout remains waterproof and stands the test of time. Plus, all of our wo…
CITY FM AUSTRALIA
391
+61 3 8562 0700 enquiries@cityfm.com.au
City is proud to provide innovative facilities management solutions that ensure safe, successful and sustainable outcomes for our partners. As a global leader in our field, we know that Our People are the Soul of our City and our team members are the driving force behind the success and growth of City.
CANSTRUCT GROUP
96
+61 7 3716 2000 info@canstruct.com.au
Canstruct Group was founded in the 1960s by Robin Murphy. Under Robins leadership, the company began its first major business venture deep in the jungles of Papua New Guinea. Canstruct is proud of its history in operating in the most demanding environments throughout the Pacific and in remote regions of Australia. As Canstruct continued to grow and take on bigger and more complex projects, the company expanded its operations from a family-based business to now more than 500 staff and contractors. Diversifying our business into four main area, Canstruct now deliver through: * Integrated Facilities Management: facility services to manage complex supply chain operations as well as catering, accommodation, transport, cleaning, asset maintenance and environmental services. * Humanitarian Services: delivering tailored welfare programs and services, including individual care, case management, early childhood, youth and adult education and recreation programs, referral services, settlement …
GEORGE WESTON FOODS
1,440
+61 2 9168 4200 consumer@gwf.com.au
George Weston Foods makes some of Australia & New Zealands favourite & most innovative products, living our core purpose ‘to delight people every day with the food they love! We are one of Australia and New Zealands largest food manufacturers employing over 6000 people across 60 sites. Our product range is diverse & includes leading brands such as Tip Top, Sunblest, Abbotts Village Bakery, Burgen, Golden, DON, KR Castlemaine, Yumis as well as Mauri (flour, milled products, animal feed) and cleaning & hygiene solutions (Jasol). Our operating model encourages an entrepreneurial spirit, where people have the autonomy to create and deliver within their business. Our authentic and inspiring leaders support and challenge us to deliver extraordinary performance, where youre rewarded for both ‘what you achieve and ‘how you achieve it. We love to say ‘thank you, celebrating our people for their contribution to business results and living our values. Were committed to safety for everyo…
FOCUSED FACILITIES MANAGEMENT PTY LTD
40
+61 3 9329 4016 info@focusedfm.com.au
Focused Facilities Management have been providing facilities management services for over 16 years. During this time, we have built an incredibly strong reputation in the industry and pride ourselves on high ethical principles and practices in our business operations. Focused Facilities Management offer a broad range of services across a large client portfolio to ensure Owners Corporation assets are maintained at the highest levels, with the aim of providing the owners a quality lifestyle and a satisfactory return on their investment.
CLEANNET AUSTRALIA
17
+61 1300 845 236 info@cleannetaustralia.com.au
CleanNet Australia is a privately owned company that was founded in 2001 and provides cleaning services to retail & commercial clients throughout the eastern seaboard of Australia. CleanNet Australia understands the challenges associated with retail cleaning and is continually refining procedures as well as practices to ensure that we remain at the forefront of our industry. With over 12 years experience and approximately 80% of our clients in the retail sector we are committed to implementing best practices to achieve results in excess of our clients expectations.
PRECISE AIR GROUP
173
+61 1300 795 760 qldservice@preciseair.com.au
Precise Air is one of Australias leading national providers of heating, ventilation and air conditioning (HVAC), fire and bundled MFE (mechanical fire electrical) maintenance, installation and Building Performance Optimisation services. We are committed to providing high quality, efficient and sustainable systems that deliver optimal building services. To do this we must continue to be flexible and innovative, responsive and agile in our service delivery and, ultimately, cost-effective. This commitment to partnering and collaborating with our clients has been recognised with awards from our Industrys leading product and services body, ARBS, and our clients. Precise Airs sister companies include Precise Fire (fire design, installation, maintenance and testing) and Airgene (HVAC hygiene, duct cleaning, filter supply and installation, kitchen compliance cleaning and associated services).
Top Cleaning Companies in Australia
GDP and Employment:
The cleaning industry in Australia makes a significant contribution to the country's economy. In 2022, the industry's contribution to GDP was estimated to be around $10.3 billion, which represents an increase from the previous year. The industry also provides employment opportunities for thousands of Australians, with over 190,000 people employed in the sector in 2022.
Factors Contributing to Growth and Success:
Several factors have contributed to the growth and success of the cleaning industry in Australia. One of the key factors is the increasing demand for cleaning services. With growing awareness of the importance of hygiene and cleanliness, there is a growing demand for cleaning services across a range of industries, such as healthcare and hospitality.
Another factor contributing to the growth of the cleaning industry in Australia is the government's support for the sector. The government has introduced various initiatives to support the industry, such as funding for research and development, regulatory reforms aimed at improving workplace safety, and tax incentives for investment in the sector. The rise of digital technology has also enabled the industry to improve efficiency and reduce costs, such as through the use of advanced analytics and automation.
Industry Growth and Comparison:
The cleaning industry in Australia has been experiencing steady growth over the past few years, despite the challenges posed by the COVID-19 pandemic. In 2021, the industry's revenue was estimated to be around $9.5 billion, which represents an increase from the previous year. The industry has also seen growth in the number of businesses and employees, with the number of cleaning businesses increasing by 2.2% in 2021.
Compared to previous years, the Australian cleaning industry has been growing consistently. In 2017, the industry saw revenue growth of 2.3%, followed by growth of 2.4% in 2018 and 2.6% in 2019.
Key Trends:
One of the key trends in the cleaning industry in Australia is the increasing use of digital technology. Companies are embracing technology to improve efficiency and reduce costs, such as through the use of advanced analytics and automation. Digital technology is also being used to improve workplace safety, such as through the use of sensors and other monitoring devices.
Another trend is the growing focus on sustainability and environmental responsibility. With increasing public awareness of the impact of cleaning products on the environment, companies are exploring ways to reduce their carbon footprint and improve the sustainability of their operations. This includes exploring alternative cleaning products and methods, as well as developing recycling and waste management solutions.
Challenges:
Despite the growth and success of the cleaning industry in Australia, it faces several challenges. One of the main challenges is the impact of the COVID-19 pandemic. The pandemic has disrupted supply chains, led to changes in consumer behavior, and caused fluctuations in demand for cleaning services.
Another challenge is the increasing competition from international markets. The cleaning industry is a global industry, and Australian companies face competition from companies in other countries, particularly in Asia. This competition is likely to increase as the industry continues to grow and globalize.
Future Outlook:
The future of the cleaning industry in Australia looks promising, with continued growth expected in the coming years. The increasing demand for cleaning services, combined with the industry's willingness to embrace new technology and sustainable practices , is likely to drive continued growth and success.
In addition, the growing focus on workplace safety and hygiene, particularly in the wake of the COVID-19 pandemic, is likely to create new opportunities for cleaning companies to expand their operations and increase their market share. The use of digital technology is also likely to continue to play a key role in the industry, as companies look for ways to improve efficiency and reduce costs.
However, the industry will need to address several challenges if it wants to remain competitive and sustainable. Companies will need to find ways to reduce their carbon footprint and improve the sustainability of their operations, such as through the use of alternative cleaning products and waste management solutions. They will also need to compete effectively in global markets, by leveraging technology and innovation to improve their competitiveness.
Regulatory reform may also be needed to reduce the cost of doing business and increase the competitiveness of the industry. This could include measures such as reducing energy tariffs, improving access to financing, and streamlining regulatory processes.
Conclusion:
The cleaning industry in Australia is a critical sector, providing essential services to millions of Australians across a range of industries. The industry's growth and success have been driven by increasing demand for cleaning services, government support, and technological advancements. However, the industry faces several challenges, such as the impact of the COVID-19 pandemic and increasing competition from global markets.
To remain competitive and sustainable, the industry will need to continue to innovate and adapt to new trends and challenges. Companies can leverage digital technology, sustainable practices, and regulatory reform to improve efficiency, reduce costs, and improve their competitiveness. With the right strategies and initiatives, the cleaning industry in Australia has the potential to continue to grow and thrive in the years to come.