Cloud services have revolutionized the way businesses manage their IT infrastructure, offering greater flexibility, scalability, and cost-effectiveness compared to traditional on-premise solutions. As of 2022, the industry has generated an estimated RM 2.5 billion in revenue, with over 5,000 people employed in the sector. The cloud services industry has grown significantly in Malaysia over the years, and this article will discuss the key statistics, growth factors, trends, challenges, and future outlook of the industry in Malaysia.
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REDTONE
341
+60 3-8084 8194 marketing@redtone.com
REDtone Digital Berhad is a subsidiary of Berjaya Corporation Berhad. Listed on Main Market of Bursa Malaysia, REDtone is a leading integrated telecommunications and digital infrastructure services provider. A well respected home-grown brand founded in 1996, REDtone has evolved from a voice provider to one that offers an extensive range of services under three main categories: 1. Telecommunications Services – it offers data, voice, mobile and managed cyber security services to government, enterprises and SMEs. REDtone is the only service provider in the industry to provide infrastructure integration expertise. Its access to a unique suite of last mile technologies also enables it to offer broadband-on-demand. 2. Managed Telecommunications Network Services – this includes building, maintaining and operating base stations and large scale fiber infrastructure. 3. Industry Digital Services – it offers cloud services and applications, data centre services, Internet of Things (IoT) / s…
GOBI PARTNERS
102
+60 3-2778 6800 marcom@gobi.vc
Gobi Partners is the most interconnected Pan-Asian venture capital firm with US$1.5 billion in assets under management (AUM) across North Asia, South Asia, and ASEAN. Headquartered in Kuala Lumpur and Hong Kong, the firm supports entrepreneurs from the early to growth stages and focuses on emerging and underserved markets. Founded in 2002, Gobi has raised 15 funds to date, invested in over 320 startups and nurtured 9 unicorns. Gobi has grown to 15 locations across key markets in Bangkok, Beijing, Guangzhou, Ho Chi Minh City, Hong Kong, Jakarta, Karachi, Kuala Lumpur, Lahore, Manila, Riyadh, Shanghai, Shenzhen, Surabaya and Singapore. As a Participant of the United Nations Global Compact, Gobi Partners is committed to aligning strategies and operations with universal principles on human rights, labour, environment and anti-corruption to ensure long-term value creation and sustainability across our portfolio.
IX TELECOM
78
+60 3-8686 8888 noc@ixtelecom.net
Your best bet at Global Managed Internet, Managed SD-WAN and Managed Services. Leverage our Services in 200+ Countries and Territories 🌍 Reach out to us today at www.ixtelecom.net SSM: 200801026069 (827396-P)
ENFRASYS
84
+60 3-7498 1515 helpdesk@enfrasys.com
In todays fast-paced business world, companies are facing greater challenges than ever. Competition is growing, customer expectations are rising, and technology is evolving quickly. To stay ahead, its crucial to stay up-to-date. And as a leader in your organization, whatever title you may hold, you know this better than anyone. But with so many moving parts and so much complexity, it can be difficult to know where to start. Thats where we come in. Were dedicated to supporting businesses like yours. Our goal is to help you transform and succeed, no matter the challenges you face. We understand what you face on a daily basis. From managing your team to ensuring that your systems are up-to-date and secure, its a constant battle to stay ahead of the curve. And with the rise of cloud computing, its becoming even more complex. The good news is, we can help. With our team of experts, were dedicated to helping you navigate the complex world of cloud computing and drive your success for…
DWELL TECHNOLOGIES SDN. BHD.
17
+60 3-2710 1610 info@dwelltec.asia
Founded in 2012: Industry Focused Application Development Services. Established JV Company with iLink Systems, USA in 2018: iLink Dwell Sdn. Bhd. Leverage joint capabilities and expertise in Cloud, Data Analytics, AI and Product Engineering to establish South East Asia Delivery Centre in Kuala Lumpur. One-stop Solution Provider for Hybrid IT & Cloud, SD-WAN, Industry based Digital Solutions and Services. Delivery Centers in USA, Middle East, India and Malaysia.
APPASIA BERHAD
41
+60 3-2181 3666 info@appasia.com
AppAsia Berhad formerly known as Extol MSC Berhad is one of the country’s top publicly traded mobile content and applications business. AppAsia officially changed its name on 17 November 2014, having also assumed the listing status of Extol on Bursa Malaysia’s high growth ACE market. Extol was formed in 1984 and subsequently in 2006, the firm was listed on Bursa Malaysia’s ACE market. In line with the name change, and fresh set of challenges, AppAsia has set it goal on achieving two target’s, namely to be a profit center , that constantly creates shareholder value, as well as to be an incubator for talents to help create a ‘killer App” that will help change how the mobile and online community interacts. With this in mind, AppAsia invest a considerable amount of its resources into the information technology resources sector. As such, this has helped AppAsia in developing a presence in the information technology (IT) security industry. AppAsia operates the IT security business under t…
SACOFA SDN BHD
190
+60 82-416 000 mohamads@sacofa.com.my
SACOFA SDN BHD (552905-P) provides telecommunication infrastructure to service providers in Sarawak. Incorporated on 11 July, 2001 under the Company Act, 1965, SACOFAs primary objectives are to build and expand the provision of telecommunication network infrastructure throughout Sarawak. CORPORATE VISION: Connecting Sarawak Globally Through Cutting Edge Technology. CORPORATE MISSION: To promote sharing of facilities whilst maintaining neutrality; To bridge the digital divide; To improve penetration rate of high speed broadband in Sarawak; To create value to our stakeholders; To expand beyond Sarawak.
ARTANIS CLOUD SDN BHD
21
+60 3-5032 2450 info@artaniscloud.com
Artanis Cloud fuses the realms of advanced enterprise software solutions and automotive excellence. We deliver cutting-edge IT systems designed to revolutionize business processes, while also bringing the worlds top electric vehicles to your doorstep. We are dedicated to powering success and promoting sustainable transportation.
V6 TECHNOLOGY SDN BHD
8
+60 4-202 0068 support@v6technology.net
V6 Technology is an IT system integration, professional service and software development company based in Malaysia that works with companies and enterprises internationally. As a privately owned company, V6 Technology provides IT consultancy, innovative software design and development as well as seamless integration of professional services and hardware to various verticals both locally and internationally. V6 Technology provides extensive of services from custom-fit solutions to infrastructure consultancy, design and deployment, managed “Iaas” services, network operation centre services, integration and bridging to support business expansion of its clients from various verticals — e-commerce, finance services, finance technology, telecommunications, cloud services. Feel free to know more about us:- Website: https://www.v6technology.net/ Facebook: https://www.facebook.com/v6technologysdnbhd
INTRIOUS
8
+60 3-3000 8799 hello@intrious.com
We offer customized IT services and solutions based on in-depth understanding of our clients’ business requirements, leverage existing IT infrastructure and achieving maximum potential of their businesses.
ANT FORCE SDN BHD
5
+60 17-954 9913 admin@antforce.com.my
Our Company provide Business IT Support, Networking Services, Cloud Services, Digital Marketing Services including Mobile Apps Development, Warehouse Management, Custom Software Development, Facebook Marketing and Corporate Website Design.
I-XEON TECHNOLOGIES SDN BHD
25
+60 6-240 0488 sales@ixeon.com.my
Out Think. Out Do. Make a Difference. We believe in collaborating and humanity empowerment to make a better world, and our solution is technological enabled business-disruptor solutions to solve modern business case.
ALPHAMATIC SYSTEMS SDN BHD
46
+60 3-8060 3836 enquiry@alphamatic.com.my
Alphamatic Group is a business technology company that provides end-to-end solution with professional services to our corporate customers nationwide. We offer infrastructure and business solutions as a system integrator and a solution provider; continuously helping our customers to manage, protect and grow their businesses. We provide our solutions and services with innovation, valuable and trusted experiences with technology to enable our customers to improve their business investments. We have also established this with our business operations made available in Selangor, Penang, Perak and Johor; gaining strong reputation since 1983. In addition, together with our strategic alliances and industry leaders; extending our reliability, knowledge, capability and experience in ensuring our customers are staying ahead the market.
SOFTWAREONE MALAYSIA
27
+61 2 8229 0000 info.au@softwareone.com
SoftwareOne is a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. With an IP and technology-driven services portfolio, it enables companies to holistically develop and implement their commercial, technology and digital transformation strategies. This is achieved by modernizing applications and migrating critical workloads on public clouds, while simultaneously managing and optimizing the related software and cloud assets and licensing. SoftwareOne’s offerings are connected by PyraCloud, its proprietary digital platform, which provides customers with data-driven, actionable intelligence. With around 8,700 employees and sales and service delivery capabilities in 90 countries, SoftwareOne provides around 65,000 business customers with software and cloud solutions from over 7,500 publishers. SoftwareOne’s shares (SWON) are listed on SIX Swiss Exchange. For more information, please visit our website.
OPEN DC
7
+60 19-388 3272 enquiry@opendc.my
Open DC Sdn Bhd is a wholly-owned subsidiary of Extreme Broadband Sdn Bhd principally engaged in providing full range of premium services in our connectivity-rich data centres. We’re also home to JBIX/DE-CIX Internet Exchange (IX), a partnership synergy between Malaysia’s second IX and the world’s leading IX to accelerate the development of connectivity hubs in Malaysia.
SKALI
149
+60 3-2388 4838 groupsales@skali.net
We are a fully integrated ebusiness service provider which provides end-to-end business solutions to organizations, business entities and government agencies. We provide highly flexible solutions that are adaptable to your business processes and infrastructure ensuring seamless integration with your existing applications so you can optimize your IT investment. Our Skali infrastructure provides a broad spectrum of managed Ebusiness services that improve your systems performance, maintain high availability and lower cost of ownership. We also produces entrepreneurs and leaders through our social entrepreneurship system which supports and facilitates evolution of entrepreneurs and enterprises through capacity and capability development. We are also the first Malaysias Public Cloud Provider. SKALI Cloud Services offers ultra flexible, scalable cloud servers via our infrastructure on-demand. Simply configure our sophisticated infrastructure with any web browser to match your needs. Our …
IGS
62
+60 3-5631 2385 igssupport@igsb.com.my
Malaysias Leading Award-Winning IT System Integrator Since our founding in 2003, IGS has had a track record of success while completing multiple large-scale IT projects. Being Malaysia’s first VMware premium partner and virtualisation pioneer, we provide a centralised administration gateway with a dynamic and scalable architecture to support enterprises. Advocating for growth and innovation, we continuously expand our relationships to work alongside major global IT players, including VMware, Veeam, NetApp, Microsoft, TrendMicro, Dell, Huawei, Cohesity and AVM Cloud. From humble beginnings specialising in IT virtualisation and spearheading various significant projects for Malaysian businesses, the company has continued its path of innovation. IGS delivers cutting-edge technologies to organisations that believe in the power of technology to transform their operations. IGS joined the TIME dotCom Berhad family in 2021, a Malaysian-based prominent telecommunications company as their subsid…
CAREERS WITH DSS SOFTWARE SOLUTIONS SDN. BHD.
0
+60 3-4811 8009 info@dsssoftwaresolutions.com.my
At DSS, we service a wide range of industry verticals, technology platforms & business functions. We have best talented highest-caliber executive professionals working with us.
BIGLEDGER SDN BHD
15
+60 16-299 1588 sales@bigledger.com
In 2015, our company has started to develop the next-generation product (known as BigLedger), based on multi-channel cloud-native application architecture, with scalability, cross platform, mobile, and REST-API. Serving as ‘a brain’ for a unified Operational Data Lake for your business, BigLedger optimally takes advantage of various cloud services to transform the business landscape into the integrated federated system, giving an opportunity for significant competitive advantage over competitors. Preserving both the original data fidelity and the lineage of data transformation, BigLedger serves as a highly-scalable and flexible base for application development for data analytics processes.
SMARTB SOLUTIONS
11
+60 17-656 9760 support@smartb.co
SmartB, which means Smart Business, is a Technology & Operations Consulting company that is here to make a difference. Using a cloud-based Enterprise Resource Planning (ERP) as our core product, we strive to provide end-to-end solutions that will meet most of your business needs. While we have plug-and-play modules, we are able to deliver fully customisable solutions that would transform your business too. On the other hand, we regularly seek for up-to-date market tools that are game changing. Today, our cloud services serve a wide range of industries such as manufacturing, trading, distribution, retail, service, and e-commerce. We strive as a company that is focused on creating simple and robust enterprise software that drives progress for our clients.
Top Cloud Services Companies in Malaysia
Factors Contributing to Growth and Success
The Malaysian government has played a vital role in promoting the growth and success of the cloud services industry in the country. It has implemented various initiatives, such as the Digital Malaysia Initiative, which aims to transform Malaysia into a digital economy by 2025. This initiative provides funding and technical support to eligible companies, thereby boosting the growth of the industry.
Moreover, Malaysia's strategic location in Southeast Asia, coupled with its stable political environment and pro-business policies, has attracted multinational corporations to set up their cloud services operations in the country, driving the growth of the industry.
Industry Growth and Comparison to Previous Years
The cloud services industry in Malaysia has seen exponential growth over the years. In 2021, the industry was valued at approximately RM 2.7 billion, and it is projected to grow at a CAGR of 17% between 2022 and 2027, reaching a value of RM 6.3 billion by 2027.
One of the key factors driving this growth is the increasing adoption of cloud-based services, which offer greater flexibility, scalability, and cost-effectiveness compared to on-premise solutions. Additionally, the growth of the e-commerce industry and the adoption of Industry 4.0 technologies, such as the Internet of Things (IoT) and Artificial Intelligence (AI), has led to a surge in demand for cloud services.
Key Trends
The cloud services industry in Malaysia is experiencing various technological disruptions that are driving the adoption of advanced cloud solutions. These disruptions include the adoption of edge computing, the use of Artificial Intelligence (AI) and Machine Learning (ML) in cloud management, and the increasing use of the cloud for data storage and management.
Another trend in the cloud services industry is the increasing focus on security and privacy. Businesses are increasingly adopting cloud solutions that offer robust security features to protect their data from cyber threats and breaches. Cloud service providers can capitalize on this trend by developing solutions that address these concerns and help businesses meet regulatory requirements.
Challenges
Despite the growth and success of the cloud services industry in Malaysia, there are still several challenges that need to be addressed. One of the significant challenges is the shortage of skilled professionals in the field of cloud services, which makes it difficult for businesses to find and hire qualified personnel. This challenge can be addressed through various initiatives, such as the provision of training and education programs.
Another challenge is the integration of cloud services with legacy systems, which can be a complex and costly process for businesses. This challenge can be addressed through the adoption of hybrid cloud solutions, which offer greater interoperability and ease of integration compared to public or private cloud solutions.
Future Outlook
The future outlook for the cloud services industry in Malaysia is positive, with a projected growth rate of 17% between 2022 and 2027. The increasing adoption of advanced cloud solutions, such as hybrid and multi-cloud solutions, is expected to drive this growth.
Moreover, the government's initiatives to transform Malaysia into a digital economy, coupled with the increasing adoption of Industry 4.0 technologies, is expected to drive the growth of the cloud services industry in Malaysia. Additionally, there are opportunities for cloud service providers to tap into the emerging industries in Malaysia, such as renewable energy and healthcare, which are expected to drive the country's economic growth in the coming years. The adoption of cloud services in these industries can help businesses manage their IT infrastructure more efficiently and effectively, contributing to their success and the overall growth of these sectors.
Another trend in the cloud services industry is the increasing focus on sustainability and environmental responsibility. Cloud services are known to consume a significant amount of energy, and businesses are increasingly adopting green cloud solutions that use renewable energy and reduce their carbon footprint. Cloud service providers can capitalize on this trend by developing solutions that address these concerns and help businesses achieve their sustainability goals.
Furthermore, the COVID-19 pandemic has accelerated the adoption of digital technologies, including cloud services, as businesses have had to adapt to remote work and other disruptions. This has created opportunities for cloud service providers to develop solutions that cater to the needs of businesses in a post-pandemic world, such as increased remote access and improved data security.
Conclusion
In conclusion, the cloud services industry in Malaysia is poised for continued growth and success, driven by government initiatives, technological disruptions, and changing business needs. Cloud service providers must remain agile and innovative to capitalize on these opportunities and address the challenges facing the industry. With the right strategies and solutions in place, the cloud services industry in Malaysia can continue to contribute to the country's economic growth and development for years to come.