Top Consumer Services Companies in Philippines

The consumer services industry in the Philippines, encompassing a wide range of services such as wedding planning, event management, and personal services, has experienced significant growth in recent years. This article delves into the key statistics, contributing factors, industry growth, trends, challenges, and future outlook of this dynamic sector.

read full article below
Filter bySearch by company name, registration number or domain name
CompanyHeadcountContactDescriptionDecision Maker
ISELECT375 +61 131920

At iSelect, we’re passionate about helping Australians reduce their household bills and save money, time and effort. We are Australia’s go-to destination for comparison across insurance, utilities and personal finance products made available from our range of providers. We compare from a wide range of Australia’s leading brands and our highly trained consultants help customers compare, select and save.

SODEXO BENEFITS AND REWARDS SERVICES5,572 +65 6800 5700

At Sodexo Benefits and Rewards Services we partner with companies to build distinctive Employee Experience and seamless Mobility and Expense Management solutions both for within and beyond the workplace, proven to boost engagement and drive business success. Our services, from healthy meal to seasonal gifting, help ensure employees feel valued on an ongoing basis. Our learning tools develop employees professionally. Our incentive and recognition programs drive people’s performance & inspire their behavior. Our wellness and well-being services enable employees to achieve a work-life balance and support their personal priorities and challenges. And our all-in-one platforms (fuel cards, mobility pass, travel booking, expense management, advanced analytics) provide real time visibility for clients while making their employees’ mobility a seamless and simplified experience.Sodexo Group is the global leader in Quality of Life Services, an essential factor in individual and organizational performance. Operating in 55 countries, our 412,000 employees serve 100 million consumers each day. We provide flexible food experiences, but also design attractive and inclusive workplaces, manage and maintain infrastructure in a safe and environmentally friendly way or even create programs fostering employee engagement. For us, growth and social commitment go hand in hand. Our purpose is to create a better everyday for everyone to build a better life for all.Sodexo Benefits and Rewards Services key figures:A GLOBAL FOOTPRINT3.8 million Daily transactions across our platforms4 800 Employees470 000 Clients1.3 million Affiliated merchants worldwide35 million Consumers 31 Countries

COLLINSON1,612 +65 6221 2346

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide. We deliver market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million end consumers. We are also the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,300 lounges and travel experiences, helping to elevate the journey into something special.  Private ownership means we can focus on the values that are important to us. These drive everything we do and result in us acting with integrity and agility while making long-term investments and decisions.

CLASSPASS576 +65 6235 8332

Discover the best workouts around. Search gyms and studios near you, book a spot and get moving.Join our quickly-growing team and you’ll have an incredible opportunity to build a career with a high-growth startup while empowering others to reach their fitness goals.Companies can also give their employees access to our global network of fitness studios and gyms with one membership, while increasing engagement, retention and saving on healthcare costs. Find out more about our new Corporate Wellness Program here: corp.classpass.com.

CONCEPCION INDUSTRIAL CORPORATION174 +63 1800 1 888 6847

Home and building solutions

HOMEFRONT AUSTRALIA16 +61 1300 206 040

HomeFront is a veteran operated leading Australian provider of home care and support services for DVA, NDIS and Aged Care clients. HomeFront specialises in DVA Household Services - simply veterans employing veterans, to support veterans.

INITIA GROUP SG39 +65 8133 0818

INITIA Group. The Biggest Lifestyle Beauty LoungeExperience -based lounge that contributes to relaxation and inspiration.A beauty lounge that’ll make you look and feel good inside and out.INITIA has been in the beauty industry for years and has created and established a series of new Salon concepts. We also have businesses in F&B and Art. We offer plenty of opportunities for growth and learning through the experience of working alongside top-tier staff and mentors. We give our team all the support, training and resources needed to enrich their knowledge and improve their mastery of highly coveted and in-demand marketable skills.

IPASS PROCESSING32 +63 916 497 3863

IPASS Business Processing Services Incorporated is a processing agency that provides assistance to medical professionals who want to experience a hassle-free licensure exam application for the USA and the Middle East.

JARDINE MATHESON638 +65 6362 0660

Jardine Matheson is a diversified Asian-based group with a broad portfolio of market-leading businesses. We are one of the top 200 publicly traded companies in Asia, and a member of the Fortune Global 500. Across the Group, our 400,000 employees work in a wide range of businesses in major sectors including motor vehicles and related operations, property investment and development, food retailing, health and beauty, home furnishings, engineering and construction, transport services, restaurants, luxury hotels, financial services, heavy equipment, mining and agribusiness.We operate principally in China and Southeast Asia, where our subsidiaries and affiliates can leverage and tap our vast experience, expertise, networks, and long-standing relationships in the region. Our goal is to help Group companies achieve sustainable growth over the long term by providing financial and other resources.Principled leadership, a long-term perspective, innovative thinking and a commitment to mutual growth inspire us. They also underpin our businesses which provide products, services, and experiences that impact the lives of many millions every day. These values also apply in our workspaces, where we strive to provide positive, safe working environments. We are also committed to improving communities through programmes that make a difference in environmental stewardship, education, mental health and more.

PACIFIC LICENSING STUDIO92 +65 6250 7797

Pacific Licensing Studio Pte Ltd (PLS) is a licensing and brand management company headquartered in Singapore with offices throughout Greater China & Southeast Asia. PLS specializes in consumer products licensing, retail solutions and promotional/sponsorship opportunities for IP brands. The team from PLS has diverse interests and experience, having worked on entertainment, sports, fashion and lifestyle brands. Our clients include Warner Bros. Consumer Products, DreamWorks Animation, FIFA, Rovio Entertainment, Hurlingham Polo Association, Tokidoki, and King.Our primary services are:· Licensing - All traditional product categories (hardlines & softlines), branded food & personal care and publishing.· Licensed promotions, including FMCG, QSR, retail, media and financial services among others.· Strategic consumer brand management and consultation with a key focus and expertise in the Asian consumer & retail markets.· Development & implementation of integrated marketing solutions covering trade, retail and promotional.· Retail account management for your brands, including direct to retail solutions, in-store retail promotion activation & live events.· Retail channel management, placing your brand’s products in channels that achieve the correct balance between revenue generation and brand building – mid-tier and mass, specialty and e-commerce, convenience and sporting goods.· Other licensing agency services include brand assurance, creative direction (design, styleguide, product application), contract administration and finance functions (invoicing, royalty tracking & reporting).· Merchandising, product & premium development, sourcing and trading consultation.

QNET LTD3,944 +65 6491 0899

QNET is a prominent lifestyle and wellness company that uses a direct selling business model to offer a wide selection of exclusive products that enable individuals to embrace a healthier, more balanced life. Established in 1998, QNET marks 25 years of making an impact around the world through its product offerings and e-commerce-powered business model, in 2023.QNET proudly holds memberships in the Direct Selling Association in several countries, the Hong Kong Health Food Association, the Health Supplements Industry Association of Singapore, and more. QNET is also active in several global sports sponsorships including in its role as the official direct selling partner of the Manchester City Football Club and the Confederation of African Football (CAF), underscoring its commitment to excellence and global reach. To learn more about QNET and its mission of RYTHM – Raise Yourself To Help Mankind, please visit www.qnet.net.

TWENTYFIVE19 +65 8949 0774

Striving to build the Pet Care Brands of the FutureAt twentyfive, this is exactly what we want to achieve!Our mission is to build a bond between pets and humans for a lifetime.We believe that everyone that has ever owned a pet has experienced one of the purest forms of full dependency and selfless unconditional love. We drive ourselves by innovating new brands and products that help us build and extend moments that help every pet owner to solidify and experience those moments.Everyone at twentyfive takes pride in what we do, with a shared vision to create a wholesome experience for everyone that uses our products or shop at our stores. We are committed to our mission of spreading that sense of experience, making pet ownership fun, fulfilling and lasting.

SURECLEAN INTERNATIONAL2 +65 6983 9523

Sureclean is probably the highest rated home cleaning service in Singapore. Our Number 1 Priority is customer satisfactions and our reviews says it all! Instantly book an appointment with us at https://bit.ly/3RVJf7M

SERVICE TODAY PLUMBING, ELECTRICAL, HEATING & COOLING72 +61 1300 725 760

We are an innovative, reliable & professional 24/7 home services company offering superior emergency plumbing, electrical, heating and cooling services. We are a large company, but we have never lost our personal touch, we have over 200 highly trained employees, when you call you will always be answered by one of our friendly staff.Our fleet of over 200 trucks allows us to give you the Service Today Guarantee “same day service or it’s free*). We will always take steps to protect your home, we will give you the cost of the job before we begin the work, we will fix it right the first time every time and guarantee it for life.So are we big, yes we are, but I will make you one promise when you call Service Today you will feel like you are our only priority.“we want your business and your neighbours to”

KRYPTON INTERNATIONAL RESOURCES INC.68 +63 922 850 6010

When Krypton was established on January 26, 1999 (formerly known as Krypton Industrial Resources), and flourished in the boom of the mining industry in the Philippines, our philosophy was simple. We wanted to aid industries in their need for more and better supplies and equipment.By offering superior quality products, we bridge world-class industrial needs and the Philippine Islands. We engaged in Engineering Services and in importation, trading and general merchandising of Industrial consumables. We are focused in providing high quality & innovative industrial solutions in mining, irrigation, agriculture, laboratory, milling, refinery supplies, power generation and laboratories.For over 19 years, our philosophy remains the same. As we continue to grow, we cultivate opportunities, competence, and development not only to our customers, but also to our employees as well. Dedicated to serve the community, Krypton has been one of the best providers of Industrial solutions all the way from mining, service, and food industries to educational institutions. Now based in the heart of the Queen City of the South, we, at Krypton, are only a stone’s throw away from catering to each and every need of our customers from every corner of the Philippine Islands.

ZOOMOOV42 +65 8591 0486

ZOOMOOV is the playtime between home and school, offering edutainment activities which promote life skills valuable to children ages 1 to 10. We, at ZOOMOOV strongly believe the key to cultivate life skills at a young age is to allow them to PLAY!When we setup our first outlet in 2014 our idea was to encourage parent and child bonding with our electronic rides. Today, our business lines under ZOOMOOV have expanded to include electronic rides, craft, sand pits and playgrounds. Head quartered in Singapore, ZOOMOOV currently has 68 retail outlets across Singapore, Indonesia and Philippines. Being a data driven company, we engage with our database of 250,000 customers through Salesforce CRM. This enables us to connect distinctively with our customers; understanding their preferences and offering more to suit them! It’s really not about us, it’s about them! Follow us on:Facebook - https://www.facebook.com/ZoomoovInstagram - http://instagram.com/zoomoovYouTube - https://www.youtube.com/zoomoovchannelLinkedIn - https://www.linkedin.com/company-beta/3803962/

CONSERVATION INTERNATIONAL1,574 +65 8625 4675

Since 1987, Conservation International has worked to spotlight and secure the critical benefits that nature provides to humanity.Combining fieldwork with innovations in science, policy and finance, we’ve helped protect more than 6 million square kilometers (2.3 million square miles) of land and sea across more than 70 countries.Today, with offices in more than two dozen countries and a worldwide network of thousands of partners, our reach is truly global. But we couldnt have made it this far without you. Your contributions support our work to protect nature for the benefit of us all.

THE ENTOURAGE82 +61 1300 496 488

Founded in 2010 by award-winning entrepreneur and investor, Jack Delosa, The Entourage is Australias largest and most effective trainer and community for entrepreneurs. ► 3500+ businesses transformed► Across 150+ industries► More than $2 Billion generated for Australian businesses► Online and worldwide community of 470,000► 40,000 attendees at our events► Driven by Australia’s most passionate minds in business educationAt our core, we believe that entrepreneurs are the creators, innovators and dreamers that shape the very world we live in. But we also believe that the traditional education system doesn’t empower or equip entrepreneurs with the tangible business skills it takes to drive growth or provide access to a like-minded community who truly gets what you’re going through each step of the way.We’re changing that through a new kind of business education. One that provides a personalised experience that builds both the entrepreneur AND their business by connecting them with elite entrepreneurs and industry experts with proven processes that achieve serious results.Welcome home, entrepreneurs.

POOLWERX CORPORATION PTY LTD236 +61 1800 009 000

Poolwerx is Australasias largest pool and spa maintenance network, with over 300 territories operating across Australia and New Zealand. The territories comprise of retail stores and mobile vans, backed by intensive franchisor support at local, regional and national levels.The companys commitment to excellence is evident in its rigorous franchisee selection, thorough franchisee training and support, and its focus on pool health and safety. These efforts have been recognised on numerous occasions in the form of both franchising and industry awards.Poolwerx Awards & Recognition - Franchisor of the Year 2016, 2004 & 2002 - FCA Multi Unit Franchisees of the Year 2015, 2013 and 2012 - Q400 Rising Star - QBR 2011 - Fastest Growing Franchises – BRW 2004 - 2011 - To view more awards visit www.poolwerx.com.auPoolwerx is proud to be a community sponsor of the Kids Alive Do The Five initiative. Drowning is the greatest cause of accidental death in children under five in Australia. Each fortnight, on average, one child drowns. Poolwerx in partnership with Kids Alive Do The Five delivers two community events a year, April Pools Day promoting CPR training and awareness and Learn2Swim Week providing free swimming lessons for children under five, ultimately driving down drownings.

ONEFLARE30 +61 1300 287 898

Oneflare is an innovative technology start-up that is disrupting the local services marketplace. Founded in 2011, we’ve assisted over 400,000 Australians, weve helped some rip through their to-do list, some find help in an urgent crisis and many finally finished long term projects. Oneflare has helped over 100,000 Australian business owners find work, through connecting customers to the right expert, first and every time, getting thousands of jobs from to-do to done. In 2014, Oneflare acquired Renovate Forum – Australias largest online renovation forum and in early 2015 we acquired Word Of Mouth – Australias largest ratings and reviews site. We also featured in Deloitte’s Fast 50 in 2016 and 2017 as one of Australia’s 50 fastest growing businesses.

Top Consumer Services Companies in Philippines

Key Statistics from 2022

In 2022, the consumer services industry contributed approximately 7.5% to the country's GDP, a considerable increase from the 6.3% recorded in 2021. This growth demonstrates the industry's increasing significance within the Philippine economy.

The industry employed approximately 1.2 million people in 2022, accounting for 2.7% of the total labor force. The employment rate within the sector grew by 4.1% compared to the previous year, reflecting the industry's expanding demand for skilled professionals.

Factors Contributing to Growth and Success

Government Initiatives

The Philippine government has implemented several initiatives to support the growth of the consumer services industry. These include tax incentives for small and medium-sized enterprises (SMEs), skills training programs, and regulatory reforms to promote a more conducive business environment.

Rising Disposable Incomes

As the country's economy continues to grow, so too does the disposable income of Filipino consumers. This increase in purchasing power has led to a greater demand for consumer services, particularly in the realm of personal and luxury services.

Urbanization and Changing Lifestyles

Urbanization and changing lifestyles have contributed to the industry's growth, with more Filipinos residing in urban areas and seeking convenient, personalized services to accommodate their fast-paced lives.

Industry Growth and Comparison to Previous Years

The consumer services industry in the Philippines has experienced steady growth over the past five years. In 2022, the sector grew by approximately 6.5% compared to 2021, following a 5.9% growth rate from 2020 to 2021. The industry's consistent expansion demonstrates its resilience and adaptability to changing market conditions and consumer preferences.

Key Trends

Technological Disruptions

The rise of digital technology has significantly impacted the consumer services industry. Online platforms and mobile applications have made it easier for consumers to access a wide range of services at their fingertips. Service providers have also leveraged technology to streamline operations, enhance customer experiences, and expand their market reach.

Personalization and Customization

Personalization and customization have emerged as key trends in the industry, with consumers increasingly seeking unique, tailor-made experiences. Service providers are responding to this demand by offering bespoke services and utilizing data analytics to better understand customer preferences and needs.

Sustainability and Social Responsibility

As consumers become more conscious of environmental and social issues, the industry is adapting to incorporate sustainability and social responsibility into its practices. This includes using eco-friendly materials, adopting energy-efficient technologies, and supporting community development initiatives.

Challenges

Competition

The consumer services industry faces intense competition, with numerous service providers vying for market share. To succeed in this competitive landscape, businesses must differentiate themselves through innovative offerings, exceptional customer service, and targeted marketing strategies.

Regulatory Compliance

Compliance with evolving regulations and standards can pose challenges for service providers, particularly SMEs with limited resources. Staying abreast of regulatory changes and investing in compliance management are essential for businesses to remain competitive and avoid potential penalties.

Future Outlook

The future outlook for the consumer services industry in the Philippines remains positive, with continued growth expected in the coming years. The industry's adaptability and responsiveness to changing consumer preferences and market conditions will play a critical role in its sustained success. Key areas of opportunity include further embracing digital technologies, enhancing customer experiences through personalization and customization, and adopting sustainable practices to cater to the increasing demand for eco-conscious services.

In addition, fostering innovation and nurturing talent will be vital in maintaining the industry's competitiveness on a global scale. Government support through initiatives such as skills development programs and incentives for SMEs will continue to be crucial in facilitating the industry's expansion and generating employment opportunities.

As the Philippine economy progresses, the consumer services industry is well-positioned to capitalize on the growing demand for diverse and high-quality services. By addressing the challenges and leveraging emerging trends, the industry can continue to contribute to the nation's economic growth and serve as a model for other sectors in the country.

Conclusion

In conclusion, the consumer services industry in the Philippines is experiencing significant growth and presents numerous opportunities for both local and international businesses. By staying ahead of emerging trends, addressing challenges, and capitalizing on the support of government initiatives, the industry is poised for continued success and will play a vital role in the country's economic development.

Overall, the consumer services industry in the Philippines is on a promising trajectory. Aided by technological advancements, a dynamic economy, and evolving consumer preferences, the sector is witnessing unprecedented growth and diversification. As we look ahead, it is evident that the industry's future is bright, offering a wealth of opportunities for businesses and entrepreneurs alike.

undefined's picture
By Melissa Goh
Published on 26 May 2023