Top Ecommerce Companies in Philippines

The eCommerce industry in the Philippines has experienced exponential growth in recent years, fueled by technological advancements, changing consumer behavior, and supportive government policies. This article provides an in-depth analysis of the industry's performance in 2022, exploring key statistics, factors contributing to its success, growth trends, and challenges in the sector. We will also discuss the future outlook for the industry, considering the impact of technological disruptions and government initiatives.

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CompanyHeadcountContactDescriptionDecision Maker
RUSH TECHNOLOGIES84 +63 918 947 8747
dpo@rush.ph

RUSH offers digital innovations for businesses to manage their customer lifecycle. Initially launched as a loyalty solution, RUSH Loyalty has powered successful rewards and retention programs of some of the nations biggest brands. The company recently expanded its services to include an eCommerce platform called RUSH eStore.

EDGEWORKS SOLUTIONS PTE LTD37 +65 6750 4498
sales@edgeworks.com.sg

Active in APAC region. Over 2,000 businesses use our business solutions daily to increase sales & productivity, attract more customers. Our solutions are designed for the Retailers, F&B sector, Beauty industry and Wholesalers. Whether you are just starting out your first outlet or expanding your brand across APAC, our solutions are able to empower you. Our businesses solutions: • POS System: Retail POS, F&B POS, Beauty POS, Wholesale Management • Inventory management, mobile inventory system • Self-checkout technology • Integration with eCommerce, marketplace & ERP Platforms • Business Insights Dashboard Feature highlights: • Real-time outlet management. Including sales, inventory, promotions, customer rewards... • Outlet ordering & recipe management • Mobile POS app • Commission module • Appointment module for the beauty sector • Integrate with top ECommerce platforms - Woocommerce, Shopify, Magento, Opencart... • Integrate with ERP - SAP, Navision, Sage... • Integrate with pop…

MICROSOURCING2,733 +63 2 3437 1000
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Founded in 2006, MicroSourcing has pioneered outsourcing services in the Philippines. With over 500+ active clients and 8,000+ staff currently working for organizations worldwide, MicroSourcing has become the trusted outsourcing provider. MicroSourcings outsourcing business model has helped many businesses reduce costs, improve efficiencies and grow sustainably. MicroSourcing is 100% owned by the Probe CX, one of Australias fastest growing offshoring solution and customer engagement firms with over 18,000 employees across 5 countries. We operate within purpose-built Business Process Outsourcing (BPO) hubs, so you get class-A facilities that are strategically located for best access to Manilas talent pool. Were backed by our Australian parent company Probe and were ISO certified: ISO/IEC 27001:2013 (Information Security Management System) and ISO 9001:2015 (Quality Management Systems). To learn more about what we do, visit: www.microsourcing.com To join our team, visit: www.micror…

QUADX237 (blank)
sales@quadx.xyz

Launched in 2015, QuadX is the leading Experience Innovator in the country, specializing in cross-border digital logistics and e-commerce payment processing. QuadX is the company behind the following digital platforms: ShippingCart (cross-border shipping service for products from the US to the PH, and soon in Malaysia and the UK), Gogo Xpress (all-in-one payment and delivery solution for social sellers), XPost (express pickup and delivery service), XPay and PayLink (upcoming e-payment solutions). QuadX is driven to make ecommerce and business building as simple as clicking a trackpad. To make shopping less about lines and more about enjoying. To take the anxiety out of payment and delivery and make the world both marketplace and playground. We reinvent experiences and open new doors. And we invest in the data and technology to power that vision. Here at QuadX, were exposing casual sellers to bigger audiences. Were giving tools for the Social Seller to transform her hobby into a b…

AGC POWER HOLDINGS CORP52 +63 2 8241 8970
enquiries@agcpowerholdingscorp.com

AGC Power Holdings Corp. (AGC PHC) is an investment management company with a vision of supporting aspiring Filipino entrepreneurs in building successful businesses. AGC PHC also functions as the parent company of some of the high-performing multimedia companies in the country, including One MEGA Group Inc., the prestige publisher of top local lifestyle media brands; MEGA Global Licensing Inc., the publisher of well-known international media titles; Modern Media Group Inc., the company that holds licenses of global multimedia franchises in the Philippines; DigistarPH, a 360-degree digital marketing agency and home of todays digital superstars; 7640 Inc., a complete music and video production house; KLIQ, a content powerhouse delivering disruptive ideas in the digital sphere; SariSari.Shopping, the only e-commerce platform that offers 100% Filipino products. We celebrate fruitful collaborations with high-profile local and multinational partners in our portfolio and a robust list of n…

MAGELLAN SOLUTIONS OUTSOURCING INC.390 +63 1800 371 6224
hello@magellan-solutions.com

Magellan Solutions Outsourcing Inc. is an ISO-27001 certified call center and BPO company, providing a wide range of high-quality inbound and outbound call center services, back-office and data processing services to large firms and small and medium businesses from around the world. Incorporated in 2005, Magellan Solutions started as an inbound call center and today offers diversified range of services, which include telemarketing, data entry, medical transcription, coding and billing, email and live chat support, technical recruitment, customer service, lead generation and appointment setting, and more. The company serves a number of industries, which include online retail, energy, technology, education, and other service industries. The companys office is located in Mandaluyong City, one of the high-growth areas in Metro Manila. Magellan Solutions utilizes the latest telecommunications and call center technologies to provide the most cost-effective, yet fully-redundant system fo…

AEROWORX ASIA56 +63 2 5303 1234
dpo@aeroworx-asia.com

Aeroworx is an eCommerce enabler and digital media agency that provides end-to-end eCommerce solutions for fashion brands in Southeast Asia. We have developed comprehensive services that are rooted in brand management and retail fundamentals. We work closely with some of the top brands from around the world and have strong partnerships with the top marketplaces in Southeast Asia. We close the loop between brand and consumer by staying true to our clients identity. Our goal is to become the leading eCommerce enabler and digital marketing agency for premium fashion brands in the SEA region. Services offered: - Accounts Management - Visual Merchandise Design - Digital Marketing - Merchandising - Customer Service - Warehouse Service - Email Marketing - Dot.com Development

TRAXION TECH INC.71 +63 2 8254 3643
support@traxiontech.net

TraXion exists to help elevate the social-impact quotient (SIQ) of any business or organization it works with through transformative technology. Our goal is to ensure fairness for the most underserved segments of society by giving them access to the same services and benefits available to the rest of society. digiCOOP (https://app.digicoop.ph/) is creating wealth and financial freedom for cooperatives and their members beyond financial inclusion. Consists of multiple products built over the years to ensure lower cost of transactions passed on to the common people. As a company, we are focused on enabling the enablers of the bottom of the pyramid, first in the Philippines, then throughout Southeast Asia.

OVERTUREMEEU BUSINESS SOLUTIONS4 +63 927 995 6613
info@overturemeeu.com

Overture Online caters to your business needs - from language learning and virtual assistance to technical support. Language learning is a global demand - the more languages you speak, the wider your scope becomes. Global communication helps increase business opportunities and remove cultural barriers. Furthermore, virtual assistance and technical support make businesses achieve maximum productivity with minimum wasted effort or expense. Our goal is to cooperate with global and multinational companies. Our mission is to offer long-term solutions for small startup companies to big established businesses. Thus, enable and evolve!

CARGO DATA EXCHANGE CENTER (CDEC)17 +63 922 373 5886
cscebu@cdec.com.ph

Cargo Data Exchange Center, Inc (CDEC) was established in 1995 as a pioneer in Electronic Data Exchange, providing freight forwarders a gateway to submit cargo manifests to the Bureau of Customs. Since then, CDEC has been developing end to end e-commerce solutions linking logistics service providers, financial institutions, importers, manufacturers, exporters and government agencies, pushing the Philippines towards becoming a world-class trading hub. Our mission is to foster competitiveness of Philippine businesses by providing e-commerce solutions that facilitates efficiency and productivity in trade and logistics. CDEC web commerce solutions encompass the full range of Value Added Service Provider (VASP) for Bureau of Customs e2m cargo clearance, Philippine Economic Zone Authority import, export and interzone documentation and International Shipping Lines off-dock container movement

ALGORHYTHM CALL CENTER SERVICES26 +63 49 254 5337
career@algorhythmccs.com

Our goal is to establish our reputation and distinguish ourselves above the competition by offering real value for money.

SWIFTPAY14 +63 945 412 9147
contact@swiftpay.ph

SwiftPay is a payment gateway that allows businesses to easily accept digital payments.

SHORE360 INC.377 +63 45 499 3268
info@shore360.com

At Shore360, we do things a little differently. We invest in working with you and your organisation to build a solution, finding the right staff with the right skills who fit your business and getting your offshore team ready and tuned in to your business. We guide and support you when you face challenges as we understand the factors that can trip up the best-planned offshore initiatives. Shore360 Inc. is a 100% Australian owned enterprise based in Clark Freeport Zone, Philippines. We are a dynamic BPO – incorporated in 2014 – with a team of Owners and Leaders rich in Outsourcing and Offshoring enterprise experience. We operate in a professional and corporate ecosystem. Our facilities include the required meeting and breakout areas for staff amenities and onsite training activities. Options range from a single seat lease in a shared office environment, teams in private office spaces, to “build your own” business places. Our clients benefit fully from customisable service delivery m…

TRUELOGIC108 +63 2 3488 7290
hello@truelogic.com.ph

We are a Philippine-based company specializing in a broad selection of digital marketing solutions, including SEO, PPC, website design, and social media marketing. Were not afraid to use strategies based on disruptive, creative ideas. But of course, we make sure every campaign is anchored on industry-proven techniques and the clients unique marketing goals. Our solutions are also flexible and scalable, making them ideal for businesses of all sizes. Whether youre a startup or an enterprise, were here to help you grow and provide better service to your customers. Simply put, our team comes to work every day to make businesses — and lives — better.

CLOUD ECOMMERCE CORPORATION (CLOUD LOGIC)91 +63 929 576 8787
info@cloudlogiclimited.com

CLOUD ECOMMERCE CORPORATION (Cloud Logic) is a media agency specializing on ecommerce and performance marketing. We provide end to end ecommerce and marketing services.

NUWORKS INTERACTIVE LABS, INC.139 +63 2 5310 1357
hello@nuworks.ph

NuWorks Interactive Labs, Inc. is an independent full-suite digital advertising and innovations agency, based in the National Capital Region, Philippines. Founded in 2009, NuWorks provides advertising, communications and digital transformation services for its clients. The agency currently employs 110 people, who work across 6 business units, 3 shared services and 7 support teams. NuWorks has been consistently recognized by numerous local and international award- giving bodies from the disciplines of creativity, technology, innovation and commerce. Having started with the vision to provide meaningful human experiences to brands, consumers and the society, NuWorks maintains a robust service portfolio with capabilities spanning across digital strategy and experience, integrated marketing campaigns, media, creative tech executions, content production, experience design and consulting. In 2020, NuWorks expanded its service portfolio by introducing eCommerce enablement services through its…

SONAK GROUP OF COMPANIES68 +63 2 8776 7979
customerservice@sonak.com.ph

From its modest beginnings in 1966 as an import company engaged in general merchandising, SONAK has consolidated into a global trading business concern with a worldwide network that spans Japan, Singapore, Hong Kong, Taiwan, Thailand, Malaysia, China, India, Korea, New Zealand, U.S.A, Poland, Canada and Europe. SONAK is wholly owned by the Buxani family with an integrated import and distribution based in the Philippines. After the early years in general merchandising operating as Sonia Trading, the company found its niche in the importation and distribution of sports lines. In 1972, the company was awarded the exclusive local distributorship of the tournament brand Mikasa balls from Japan. SONAK has grown to become one of Philippines sports foremost suppliers of premier sporting goods, footwear, and medical equipment. As part of the plan envisioned by our most beloved founder to improve and expand our commitment to all our business partners and ultimately consumers of our products, …

YONDU, INC.1,334 (blank)
info@yondu.com

Yondu is a Philippine-based IT solutions company owned by Globe Telecom. We empower businesses across various industries through a wide array of innovative technology solutions to help them scale in the new digital economy. Our mission is to create happier technological experiences by turning great ideas into excellent and valuable business solutions. If youre looking to advance your career in the IT industry, Yondu is the best place to be. You will be a part of a young, dynamic culture that always pursues innovation and growth. As a Yondude, youll gain fresh perspectives from a team of knowledgeable and competitive individuals and learn how to develop cutting-edge business solutions that go above and beyond. Youll also enjoy collaborating with brilliant and fun people who are ready to take on the world. Established in 2001, our company has grown exponentially, and were always on the lookout for highly skilled and competitive individuals to innovate and evolve with. If this sound…

DRAGONPAY CORPORATION57 +63 2 8967 6275
sales@dragonpay.ph

Dragonpay is the Pioneer and Leader in Alternative Payments for the Philippine E-Commerce Market. A Trusted payment partner of major local and international merchants and government agencies. Dragonpay is the only PH-based PayPal Platinum Partner. Dragonpay provides alternative online payment solutions to businesses of all sizes. Through our gateway, customers can purchase goods or services online, and pay for it using cash or check at physical, brick-and-mortar payment counters, ATMs, mobile wallets or through online bank debit. Developing countries like the Philippines have very low penetration of credit cards and banking in general. This makes alternative payments an important part of any online selling strategy.

SHOP SUKI23 +63 951 806 8769
hello@shopsuki.ph

Shop Suki is an early stage, Mindanao based online retailer.

Top Ecommerce Companies in Philippines

Key Statistics from 2022: GDP and Employment

In 2022, the Philippine eCommerce industry contributed approximately $12 billion to the country's GDP, representing around 3.7% of the total GDP. This marks a 15% increase from the previous year, demonstrating the industry's remarkable resilience and growth potential amid global economic uncertainties.

Employment in the eCommerce sector reached over 250,000 in 2022, a 10% increase from 2021. The industry provides job opportunities for a diverse workforce, including web developers, digital marketers, logistics personnel, and customer support staff, among others.

Factors Contributing to Growth and Success

Government Initiatives

The Philippine government has played a pivotal role in fostering the growth of the eCommerce industry through various initiatives and policies. The Department of Trade and Industry's (DTI) "eCommerce Roadmap 2022-2027" outlines the government's commitment to promoting eCommerce, including plans to invest in digital infrastructure, streamline regulations, and provide support to small and medium enterprises (SMEs) seeking to enter the digital marketplace.

Increasing Internet Penetration and Smartphone Adoption

The rapid expansion of internet connectivity and widespread adoption of smartphones in the Philippines have significantly impacted the growth of the eCommerce industry. As of 2022, the country's internet penetration rate reached approximately 70%, with nearly 80% of internet users accessing the web via mobile devices. This widespread connectivity has facilitated the growth of online shopping, as consumers increasingly turn to eCommerce platforms for convenience, competitive prices, and product variety.

Industry Growth and Comparison to Previous Years

Online Retail

The online retail segment has experienced impressive growth in the Philippines, driven by the rising popularity of eCommerce platforms such as Lazada, Shopee, and Zalora. In 2022, online retail sales reached $9 billion, a 14% increase from the previous year. This growth can be attributed to the increasing number of online shoppers, as well as the expansion of product categories and services available on eCommerce platforms.

Online Services

The online services segment, which includes digital financial services, food delivery, and ride-hailing, has also witnessed significant growth in recent years. In 2022, the total value of transactions in this segment reached $3 billion, a 17% increase from the previous year. This growth can be attributed to the rising demand for online services, particularly during the COVID-19 pandemic, which accelerated the shift towards digital solutions.

Key Trends: Technological Disruptions

The eCommerce industry in the Philippines is undergoing a period of rapid transformation, driven by technological innovations and changing consumer preferences. Key trends include:

Mobile Commerce

The widespread adoption of smartphones has facilitated the growth of mobile commerce, as consumers increasingly use their devices to browse, compare, and purchase products online. This trend has prompted eCommerce platforms to optimize their mobile apps and websites, offering seamless and intuitive user experiences.

Social Commerce

Social commerce, which involves the integration of eCommerce functionality into social media platforms, has emerged as a significant trend in the Philippine market. Platforms such as Facebook, Instagram, and TikTok are increasingly being used by businesses to promote their products and engage with consumers, driving online sales and brand awareness.

Artificial Intelligence (AI) and Machine Learning

AI and machine learning technologies are increasingly being adopted by eCommerce platforms to enhance personalization, improve customer experiences, and optimize marketing strategies. These technologies enable platforms to analyze vast amounts of data, generate personalized product recommendations, and automate customer support, ultimately driving growth in the sector.

Digital Payments

The proliferation of digital payment solutions, such as e-wallets and online banking, has been instrumental in driving the growth of eCommerce in the Philippines. The convenience and security offered by these payment methods have encouraged consumers to embrace online shopping and facilitated transactions in the digital space.

Challenges

Despite its impressive growth, the Philippine eCommerce industry faces several challenges that must be addressed to ensure its continued success:

Digital Infrastructure

The development of robust digital infrastructure is crucial to the growth of the eCommerce industry. Inadequate internet connectivity, particularly in rural areas, and unreliable logistics networks can hinder the industry's growth and result in suboptimal customer experiences.

Cybersecurity and Data Privacy

As eCommerce transactions increase, so does the risk of cyberattacks and data breaches. Ensuring the security of online transactions and the protection of customer data is essential to maintaining consumer trust and confidence in the industry.

Regulatory Framework

The development of a comprehensive regulatory framework that supports the growth of the eCommerce industry while protecting consumer rights is essential. This includes updating existing regulations, addressing taxation issues, and implementing policies to combat fraud and counterfeiting.

Future Outlook

The future outlook for the eCommerce industry in the Philippines remains promising, given the increasing demand for digital solutions driven by urbanization, rising disposable incomes, and a growing middle class. The government's commitment to digital infrastructure development, along with the adoption of emerging technologies, will play a critical role in shaping the industry's trajectory.

Conclusion

In conclusion, the Philippine eCommerce industry has demonstrated exceptional growth in recent years, driven by government initiatives, technological advancements, and changing consumer behavior. By addressing the challenges and embracing the opportunities presented by new technologies, the industry can continue to thrive and contribute to the nation's economic and social development.

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By Melissa Goh
Published on 26 May 2023