Top Hospitality Companies in Australia

The hospitality industry in Australia is a significant contributor to the country's economy, generating around AUD $45 billion in revenue and employing over 900,000 people. In this article, we will explore the key statistics, factors contributing to its growth and success, each industry's growth and comparison to previous years, and key trends, including technological disruptions, challenges, and future outlook.

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CompanyHeadcountContactDescriptionDecision Maker
HUB AUSTRALIA150 +61 1300 482 611
hello@hubaustralia.com

Hub Australia provides premium workspace solutions to help people love where they work. Founded in 2011, Hub is Australias largest privately-owned flexible workspace operator and offers beautifully designed and serviced workspaces, used by hundreds of businesses aiming to attract and retain the best talent. With a distributed network of locations in Sydney, Melbourne, Brisbane, Canberra and Adelaide, we create workspaces that people love through premium design and technology, personalised customer service, flexible partnerships, and a commitment to wellness of our members, team, and environment. Hub Australia is committed to creating a positive impact on our communities, environment, and members through several impact-focused initiatives. Hub is a Certified B-Corporation, Carbon Neutral Certified via the government program Climate Active, and offers many free memberships to purpose-driven businesses across the year.

DOLTONE HOUSE180 +61 2 8543 6060
info@doltonehouse.com.au

Doltone House Venue Collection and Catering features a number of leading Sydney event spaces. Two spectacular waterfront venues on Sydney Harbour in Pyrmont, a CBD venue at Hyde Park and the original flagship venue at Sylvania Waters in Sydneys South. Over 50 years, Doltone House has delivered over 67,000 events across our venue collection and catering services. The Signorelli family now operates six venues and over 30 event spaces. Doltone House at Club Marconi coming soon. Doltone House Deepwater Park an event destination precinct in Milperra, is planned to launch in 2025. The group have more projects in the pipeline. The ambition for Doltone House has always been based on one thing – delivering exceptional and personalised service. Doltone House has stamped itself as the leading 5-star hospitality brand with an iconic venue and catering portfolio. DID YOU KNOW THAT OVER 50 YEARS DOLTONE HOUSE: Have hosted 67,415 events Have served 1,500,899 sandwiches at conferences Have served…

DOWNER12,217 +61 7 3877 9500
investor.relations@downergroup.com

Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure and facilities. With a history dating back over 150 years, Downer is listed on the Australian Securities Exchange and New Zealand Stock Exchange as Downer EDI Limited (DOW). Downer Group employs approximately 44,000 people across more than 300 sites, primarily in Australia and New Zealand.

SPOTLESS GROUP(blank) +61 7 3877 9500
investor.relations@downergroup.com

Spotless is wholly owned by Downer Group, please follow Downer Group. This social media account is no longer in operation.

TOTAL UNIFORM SOLUTIONS27 +61 7 3666 0110
admin@uniform.com.au

Were proudly Australian owned and operated, specialising in the kind of uniforms your teams will want to wear. As both a manufacturer and supplier, we make everyday wear easy. From tailored corporate uniforms to headwear, merchandise and workwear, were here for teams of 100 - 10,000 and beyond. Explore our showrooms in Brisbane, New Zealand and PNG, with teams who love what they do. ✓ Corporate Uniforms ✓ Hospitality Uniforms ✓ Health, Medical and Beauty Uniforms ✓ Trade, Transport and Mining Uniforms ✓ Fully custom uniforms ✓ Procurement and Logistics ✓ Fast, in-house embellishment ✓ Merchandise ✓ Promotional items ✓ Signage and display Were here to talk! Explore better uniforms––affordable, accessible and comfortable for everyone, everyday.

RACV2,181 +61 134663
privacy@racv.com.au

Careers At RACV As a member of the RACV team, RACV offers our employees competitive remuneration, staff benefits and great career opportunities across such diverse areas as hospitality and leisure, financial services, public policy and assurance. If youre interested in an RACV career go to racv.com.au/careers or watch this video with some of our professionals. The Royal Automobile Club of Victoria (RACV) Ltd was founded in 1903 and is an unlisted public company. RACV (www.racv.com.au) is Victorias largest mutual organisation, employing about 2600 staff across more than 50 locations. RACVs members are made up of Victorians who have joined through Roadside Assistance, Insurance, Home Assist or one of RACVs many other products. To become a member visit www.racv.com.au/membership. RACV is there for every one of its 2.1 million members providing roadside assistance, emergency home assist, eight resorts in three states, travel discounts and benefits, insurance, finance, member benefi…

STANLEY COLLEGE247 +61 132490
info@stanleycollege.edu.au

Stanley College is a comprehensive teaching Institute of Higher Education and a Registered Training Provider located in Perth, Western Australia. With its six faculties and more than 1300 students studying, it ranks among Australias largest and most awarded Independent Education Providers. Stanley College was established to offer affordable education leading to careers and further studies. Listed on the Commonwealth Register of Institutions and Courses for Overseas Students and registered as an Australian Registered Training Organisation and Higher Education Provider, Stanley Colleges qualifications and degrees are equivalent to TAFE and University degrees in Australia and recognised in many countries around the world. Stanley College offers English Language Courses, Vocational Courses, Higher Education Undergraduate and Post Graduate Programs as well as Professional Year Programs. Scholarships and Articulation Pathway Programs as well as Internships are available. Stanley College…

ARCHIE ROSE DISTILLING CO.64 +61 2 8458 2300
info@archierose.com.au

Founded in 2014 and located in Sydney, Australia – just a few kilometres south of the city – Archie Rose Distilling Co. is Australias most highly awarded distillery driven by four values including Innovation, Authenticity, Education and Quality. With conviction, we strive to re-define Australias rich tradition in distilling by producing a diverse range of whiskies, gins, vodkas and rums, as well as one-off collaborations, limited releases and spirits experiences. Guided by our belief in transparency, were proud to openly share the ethos behind what, how and why we do things with an unwavering drive to universally expand peoples knowledge and appreciation of spirits and hospitality. In all that we produce, we find continual inspiration in the quality and diversity of the crops and produce grown across Australia. Were proud to be forging an authentic new tradition thats boldly innovative and true to its roots *** Best enjoyed in good company we invite you to savour and serve ou…

SOUTHERN CROSS UNIVERSITY2,207 +61 2 6620 3876
coffs.servicedesk@scu.edu.au

At Southern Cross University we strive for excellence. Our game-changing new education models bring a deeper learning experience, improving individual student outcomes and quality of life. We harness the combined forces of compelling research, leading educators and our extraordinary communities to improve the university experience and make a positive impact in the world. Together, we are Transforming Tomorrow. CRICOS Provider: 01241G TEQSA Provider Code: PRV12043 Australian University

AUSTRALIAN VENUE CO.937 +61 1800 836 837
info@ausvenueco.com.au

From landmark institutions to humble locals, Australian Venue Co is behind many of the countrys best-loved pubs, bars and venues. Were a big group, but at the bar we feel like a small one. Operating more than 200 venues from coast to coast, Australian Venue Co takes a local-first approach to our venues while providing specialist support at scale from our centralised head office. We help our local leaders create the pub that the locals want, by tailoring the menus, customer service, events & design to the local market. We dont copy & paste across our pubs, but all of our venues and head office share the same core values. Our teams create exceptional customer experiences while delivering unbeatable value and maintaining high-quality standards.

TOTAL FITOUTS83 +61 436 284 704
info@totalfitouts.com.au

Our shopfitting teams are experts in shopfitting across office, display suite, retail, healthcare, hospitality, and fitness industries, so whether youre starting from scratch, relocating, up-sizing, or building your dream business, were here to help you. We offer a concept to completion fitout service, meaning were with you every step of the way to help guide you through: Finance Planning Design Permissions Negotiations Approval Build After Sales Support Maintenance When it comes to fitouts and the construction process our goal is this: to simplify the design, approval and construction process while developing strong, professional relationships with quality, open and honest communication between our local teams and our clients. We combine the highest levels of quality and service with innovative, cost-effective building methods and a unique customer centric approach driven by our trusted local shopfitting teams. www.totalfitouts.com.au & www.totalfitouts.co.nz

SALTA PROPERTIES104 +61 3 9673 1188
info@salta.com.au

Salta Properties contributes to the future of Australias cities by delivering timeless and sustainable projects across the industrial, commercial, retail and residential property sectors. In business for over 50 years, family-owned Salta Properties continues to tailor dynamic developments and project management solutions to improve the way Australians live, work and shop. Salta Properties innovative approach to creating property solutions has seen it become one of Australias largest privately owned companies with more than $5 billion worth of projects completed or currently in active development.

LA VIE HOTELS & RESORTS55 +61 430 321 200
contactus@laviehotels.com

La Vie Hotels and Resorts is an owner centric independent hotel management company that offers a tailor-made, cohesive and strategic approach in response to our clients real estate objectives within Hospitality. We are the regions leader in third party hotel management partnering with major international hotel brands. The portfolio represents a collection of diverse properties from hotels in bustling downtown cities, resorts in popular tourism destinations and boutique hotels in sought after locations. The group currently operates hotels and resorts across Australia, Bangladesh, Cambodia, Greater China, Maldives, Sri Lanka, Thailand, Ukraine and Vietnam including those underdevelopment.

COMPASS GROUP AUSTRALIA1,725 +61 2 9797 4900
sales@compass-group.com.au

At Compass Group Australia we serve a better future by enriching people, communities and the planet. We do this because we believe that everyone should be seen and nourished as a whole person. Great service starts with understanding what people value most. To positively impact a community, we must respect what makes it unique. And positive change for our planets future starts with better choices today. We are proud to be a purpose driven organisation. Its our responsibility to do good – not just for the communities we work in, but so our people feel good about their work. Its our peoples dedication that allow us to deliver excellence every day, regardless of whether we are making someone smile as they take their first sip of coffee, putting the finishing touches on a residents room to give comforts of home, or supporting local businesses so the surrounding communities thrive. Its pride we feel when we talk about service.

JOURNEY BEYOND253 +61 8 8942 3131
sales.enquiries@journeybeyond.com

Journey Beyond is a leading experiential tourism group with a collection of the worlds most iconic experiences. Travelling to places outside the norm. Connecting with culture in deeper ways. Our guests dont just observe but absorb the experience. Our rail journeys, tours, cruises, lodges and destinations are the kind that open the mind and free the spirit, with amazing sights, tastes, sounds, as well as the service that comes with such a well-travelled operator. Always on the lookout for the truly unique, wherever in the world that is, we aim to take our guests beyond, ignite the imagination and deliver over and above all expectations, each and every time. Journey Beyond is part of the Hornblower Group and is privileged to operate 14 brands across Australia and the world. connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern and The …

HUMANFORCE258 +61 1300 886 698
sales@humanforce.com

Humanforce is a leading provider of shift-based workforce management and payroll solutions that simplify onboarding, scheduling, time & attendance, pay, employee engagement, and communication. Humanforce was founded in 2002 and has built strong foundations with our 1700-strong customer base and over half a million users across a wide range of industries, including aged care, child care, hospitality, retail, local government and more. Today, we have offices across Australia, New Zealand, Singapore, and the UK. Our vision is to make work easier and life better by focusing on the needs and fulfilment of deskless workers and the efficiency and optimisation of businesses. Humanforce solutions are designed to help clients drive engagement and productivity for their shift-based, roster-driven (‘deskless) workforce, with an intelligent, cloud-based workforce management platform. We are on a mission to deliver an exceptional employee experience for your workforce by offering a compelling em…

VOYAGES INDIGENOUS TOURISM AUSTRALIA375 +61 1300 134 044
talent@voyages.com.au

Voyages Indigenous Tourism Australia is owned by the Indigenous Land Corporation and manages tourism and resorts on their behalf. With a strong commitment to social responsibility, all profits from our business activities go towards supporting Indigenous training and employment across Australia. Voyages offers experience-based holidays in spectacular wilderness locations including Ayers Rock Resort in the iconic Red Centre and tourism facilities at Mossman Gorge in Tropical Queensland. OUR PHILOSOPHY: Voyages is focused on providing guests with enriching, memorable experiences, which they would not be able to enjoy anywhere else in Australia. Were committed to building and sustaining an Indigenous workforce through training, employment and economic development. Our aim is to train and develop more Indigenous staff, enabling them to secure employment in the hospitality industry across Australia. In turn, our guests will enjoy a more authentic Indigenous Australian experience. All pr…

LEVANDE158 +61 1800 727 170
privacy@levande.com.au

Through vibrant neighbourhoods for modern, independent Australians, Levande is redefining lifestyle living. A Swedish word that means ‘vivid and ‘full of life, Levandes lifestyle communities embody the positivity inherent in our name. Refreshingly real Levande is home to people of all backgrounds and lifestyles, each with different needs, interests and priorities. They choose exactly how they live their life, enjoying the luxury of independence and all the possibilities that independence can bring. Open to anyone over 55, we call it lifestyle living not retirement living because you dont need to be retired to live in our communities. Connected living Carefully considered layouts, clever use of smart technology and sustainable living initiatives – we understand the touches that define connected living. Our newest homes include adaptable design features that can change with your needs. We are also planning upgrades to our older communities to enhance connectivity Simple s…

SOLOTEL298 +61 2 8569 2500
reservations@solotel.com.au

Our family has been in pubs since 1910. In 1930, we bought the pub in Darlinghurst and we continue to evolve with our communities. Founded in 1986, Solotel has been an integral backdrop for great food, beverage, entertainment, music, and positive energy. We provide our customers the greatest diversity of experience, with 26 venues strong and growing in Sydney and Brisbane. Because we believe in the importance of hospitality in society. In every great cultural movement of the last 100 years, theres always been a watering hole for people to meet, share, and give life to new ideas. Were facilitators of cultural and social change. Fostering deeper connections between people from all walks of life. Hospitality is in our blood. It is our family history and we see Solotel as a family of venues.

DKO ARCHITECTURE209 +61 2 8346 4500
info@dko.com.au

DKO was founded in 2000. Its founding partners Koos de Keijzer and Zvonko Orsanic were keen to independently implement their own vision: the creation of ingenious spaces that are appreciated by the eyes, mind and soul alike. Within a decade the practice - with Koos de Keijzer as Principal - has grown from its humble beginnings to a design powerhouse in the Asia-Pacific region. DKO is a multidisciplinary team of 190 professionals working across six offices in Australia, New Zealand and South East Asia. Such rapid expansion has meant constant adaptation to the changing needs of the market however the underlying principles that propel DKO have remained consistent since day one. At DKO we approach all projects with our heads firmly on our shoulders. We utilise logic to interpret our canvas into unique and effective designs. We aim to be as culturally aware and people savvy as possible to understand and appreciate the different ways they tick. We open our minds to the creative possibiliti…

Top Hospitality Companies in Australia

Factors Contributing to the Growth and Success of the Hospitality Industry

Several factors contribute to the growth and success of the hospitality industry in Australia. One of the most significant factors is the country's booming tourism industry, which attracts millions of visitors each year. The government has also taken several initiatives to support the industry, including providing access to funding and resources, promoting innovation and entrepreneurship, and creating favorable tax policies.

Another factor contributing to the growth of the hospitality industry is the increasing adoption of advanced technologies. Many hospitality businesses in Australia are now leveraging these technologies to enhance their operations, improve efficiency and quality, and reduce costs. For example, many restaurants and cafes now use online ordering and payment systems, while hotels and other hospitality establishments are adopting digital technologies to streamline check-in and check-out processes.

Growth and Comparison of Each Industry in the Hospitality Sector

The industry encompasses a wide range of businesses, including restaurants, cafes, bars, hotels, and other hospitality establishments such as events and entertainment. These businesses play a crucial role in the country's tourism industry, attracting millions of visitors each year. In recent years, the food and beverage and accommodation sub-sectors have seen the most significant growth.

In 2022, the hospitality industry in Australia saw moderate growth, driven by increasing demand for food and beverage services and accommodation. The food and beverage sub-sector also saw growth due to an increasing number of people dining out and ordering food online. The accommodation sub-sector saw growth due to an increasing number of domestic and international tourists.

Key Trends, including Technological Disruptions

The hospitality industry is continuously evolving, and several technological disruptions are changing the way businesses operate and serve their customers. One of the most significant technological disruptions is the increasing adoption of digital technologies, such as online ordering and payment systems, digital check-in and check-out processes, and mobile apps.

Another key trend in the hospitality industry is the increasing focus on sustainability and environmental responsibility. Many hospitality businesses in Australia are now prioritizing sustainability and environmental responsibility, developing innovative products and services that reduce waste and emissions.

Challenges Facing the Hospitality Industry

Despite the growth and success of the hospitality industry in Australia, it is facing several challenges. One of the most significant challenges is the increasing competition from other countries, particularly in the Asia-Pacific region. These countries have lower labor costs and more significant economies of scale, making it difficult for Australian hospitality businesses to remain competitive.

Another challenge facing the industry is the increasing regulatory pressures. The Australian government has tightened regulations in response to growing concerns over food safety and hygiene, health and safety, and environmental responsibility. These regulations have increased compliance costs for hospitality businesses, reducing their profitability and competitiveness.

Future Outlook for the Hospitality Industry

The outlook for the hospitality industry in Australia is positive. While there are challenges facing the industry, there are also opportunities for growth and development. The industry is expected to continue to evolve and adapt to changing consumer preferences, technological disruptions, and regulatory pressures.

To sustain growth in the long term, hospitality businesses in Australia must focus on innovation, entrepreneurship, and adaptability. They must invest in advanced technologies to enhance their operations, improve efficiency and quality, and reduce costs. They must also prioritize sustainability and environmental responsibility to remain competitive in the global market. By doing so, they can continue to drive economic growth and development in the country, contributing to the well-being and prosperity of its people.

The COVID-19 pandemic had a significant impact on the hospitality industry in Australia, with many businesses forced to close their doors temporarily or permanently due to the economic impact. However, the industry has shown resilience, with many businesses pivoting to new business models such as take-away and delivery services.

In the future, the hospitality industry is expected to continue to evolve and adapt to changing consumer preferences, technological disruptions, and regulatory pressures. There will be increasing demand for sustainable and environmentally responsible products and services, as well as a greater focus on health and safety, food safety and hygiene, and customer experience.

Conclusion

The hospitality industry is a vital sector of the Australian economy, generating significant revenue and employing hundreds of thousands of people. The industry's growth and success can be attributed to several factors, including the country's booming tourism industry, favorable government policies, and increasing adoption of advanced technologies. However, the industry is also facing challenges, including increasing competition from other countries and regulatory pressures. To sustain growth in the long term, hospitality businesses in Australia must focus on innovation, entrepreneurship, and adaptability, leveraging advanced technologies to enhance their operations, improve efficiency and quality, and reduce costs. They must also prioritize sustainability and environmental responsibility to remain competitive in the global market. By doing so, they can continue to drive economic growth and development in the country, contributing to the well-being and prosperity of its people.

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By Melissa Goh
Published on 10 May 2023