Top Hospitality Companies in New-Zealand

The hospitality industry in New Zealand is a crucial contributor to the country's economy. The industry encompasses various sub-sectors such as accommodation, food and beverage, and tourism. The industry has experienced tremendous growth over the past years, and its contribution to the country's GDP has been significant. In this article, we will delve into the various aspects of the hospitality industry in New Zealand and examine the factors that have contributed to its success, the challenges it faces, and the future outlook.

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CompanyHeadcountContactDescriptionDecision Maker
SARIN HOTELS68 +64 21 867 939
raman@sarin.co.nz

Sarin Investments is a family driven company established in the year 1996. The companys credentials go way beyond its inception. Raman Sarin, the key promoter of the company, has worked with several internationally recognised 5 Star brand hotels and world-class convention centres for more than 20 years at Senior management positions, before establishing Sarin Investments. Bringing in a wealth of knowledge and experience, the company owns and operates 5 Hotels and an Event Centre with 6 additional properties in the pipeline. These properties are owned and operated under various internationally recognised brands such as Hilton Hotels, Intercontinental Hotels Group, Accor Hotels and Sarin House Brands. These properties are held as wholly-owned businesses by the Sarin Family.

COMCOL NZ13 +64 800 403 040
info.ot@comcol.ac.nz

We support you to gain the skills, qualifications & confidence to pursue further training or a career. We celebrate success and believe that every student can succeed. What We Do Community Colleges NZ is a charitable training establishment with six colleges South Island-wide. We have over 30 years experience providing quality, hands-on learning and currently offer practical training to people 16+ years of age. Through our practical training courses youll gain NZQA unit standards and have the opportunity to work towards NCEA and a recognised New Zealand qualification. Additionally we operate a Youth Service and a Job Connection programme. The goal of Youth Service is to assist young people (16-17 year olds) into education, training or work-based learning. Our free Job Connection Programme for 18+ year olds is designed to assist Work & Income referred clients into employment. Our Unique Approach We believe that with the right environment, everyone can learn and succeed. At ComCol y…

CARDRONA ALPINE RESORT125 +64 800 440 800
info@cardrona.com

Founded in 1980, Cardrona Alpine Resort is New Zealands most popular ski area, where everyones a VIP – from beginners & families, to Olympic & X Games athletes. Cardronas 3 vast basins are home to NZs first cabin-style lift – the McDougalls Express Chondola, & the Southern Hemispheres most extensive terrain parks & pipes. Wide, open trails offer some of NZs best snow conditions, thanks to high altitude & an innovative snow management system. Take an easy drive from Queenstown or Wanaka & be welcomed with genuine Kiwi hospitality. In the summer months Cardrona is open for mountain biking, carting, conferences & other alpine adventure activities. Cardrona is a wholly-owned subsidiary of Real Journeys Ltd.

ADVANCED PERSONNEL SERVICES LTD67 +64 800 365 4322
eheald@advancedpersonnel.co.nz

Established in 1987 Advanced Personnel Services is a New Zealand owned and operated consultancy and recruitment agency providing a wide range of services nationwide in New Zealand. With head office in Christchurch, we also have branches in Invercargill, Nelson, Hamilton, North Shore and Manukau. We specialise in temporary on-hire, executive lease and permanent placement services and have roles available for over 250 different categories of employment. Looking for work or staff, then contact us today. Nationwide From Invercargill to Auckland, New Zealand. If you have any complaints about our service or staff please email complaints@advancedpersonnel.co.nz.

H3 GROUP NZ46 +64 7 929 3000
info@h3group.co.nz

Welcome to H3, home to Hamiltons premier event venues – FMG Stadium Waikato, Seddon Park and Claudelands (including GLOBOX Arena, Claudelands Conference & Exhibition Centre and The Grandstand) as well as event promotion brand HLive. Much more than just venues for hire, at H3 we truly care about your events as if they were our own. Our staff are award-winning event specialists who are dedicated to working alongside you every step of the way to ensure your event is a complete success. Whether it is a sporting event, concert, theatre show, conference, meeting or function, were passionate about attracting, delivering and promoting world-class events throughout our venues. H3 is a division of Hamilton City Council. Claudelands • EVANZ Supreme Venue of the Year 2014 • EVANZ Large Venue of the Year 2014 • EVANZ Large Venue of the Year 2019 FMG Stadium Waikato • NZEA Best Venue 2018 H3 • EVANZ Excellence in Innovation 2015 – Systems Transformation Project • EVANZ Excellence in…

BURGER BURGER38 +64 9 524 2859
christchurch@burgerburger.co.nz

We make simple, honest hamburgers, and a few things besides. We use fresh produce from local suppliers, because veggies dont like road trips. We pour our own beer on tap, so you can keep some change for parking, and we keep crate bottles of Lion Red in the fridge, because big thirsts need big drinks. We serve half-bottles of wine, for when youre parched, thrifty or indecisive, and we recommend Champagne with every burger, for the most delicious backwash youve ever tasted. We make old-fashioned shakes with organic milk, because chemicals arent refreshing, and we play music all night long, because silence is boring. We dont keep hungry people waiting. Weve never wrecked anybodys overdraft. Well never tell anybody to keep it down and well never stop anybody taking their burger home with them.

ARROW UNIFORMS33 +64 4 589 5888
info@arrowuniforms.co.nz

WHO WE ARE Arrow Uniforms is a leading Australasian uniform company, established in 1990. We specialise in the design, manufacture, and distribution of professional apparel across all major sectors including Healthcare, Corporate, Hospitality and Trade Workwear. We are privileged to count many of Australasias top companies as valued clients. WHAT WEVE GOT Our expertise includes: Over 30 years in the business 30 years of design skill 15,000+ clients across Australasia 1,000,000+ workers outfitted 250,000+ garments in stock 1 ethical standard WHAT WE DO Our aim is to help our clients portray confidence and a professional image to their customers. Our mission statement is: We will succeed by making great products that we like to wear ourselves; and then over a period of time help our customers by lowering their expenditure on, and involvement in ordering uniforms.” HOW WE DO IT Our team works from concept to completion and beyond to deliver a uniform plan unique to your brand.…

TRINITY GROUP HOLDINGS (2008) LIMITED18 +64 4 931 6161
admin@trinitygroup.co.nz

Trinity Group is a hospitality organisation that has proudly been part of the New Zealand hospitality industry for over 10 years. Our businesses range from Bottle Stores, bars and pubs to hotels and resorts, giving New Zealanders a diverse range of experiences to choose from. An ideal venue in convenient locations Over the years we have grown to include a number of venues throughout the North Island and resorts in well known international holiday locations. We pride ourselves on offering quality and convenience in New Zealand and internationally. Service is our speciality We have a commitment to excellence in customer service - we go the extra mile to provide a level of service to be proud of. You can always expect to be welcomed by friendly staff, whose role is to ensure you have a great, memorable experience and want to return again and again. We take staff development and training very seriously – we make available the time and resources to ensure that all employees are well …

SOUTHERN HOSPITALITY LTD248 +64 800 503 335
weborders@southernhospitality.co.nz

Southern Hospitality is New Zealands leading hospitality supply company, providing equipment, design, supplies and related services to the hospitality industry. Today, with 14 locations nationwide, we are a major player in the catering and hospitality industry providing a multitude of services and products. We also have an export division to support our customers in the pacific islands. We stock over 13,000 product lines imported from over 280 manufacturers located in 35 countries. With over 1 million items in stock, we offer everything a commercial kitchen environment needs, from teaspoons to massive cooking and food preparation equipment - we have it all. A policy of employing staff with hospitality industry experience, offers experienced-backed total supply solutions to its many clients. Southern Hospitality provides services to over 10,000 clients nationwide. With over 30 years in the hospitality industry - our successful track record is based on a clear, consistent strategy …

TE PAE CHRISTCHURCH CONVENTION CENTRE77 +64 3 266 1415
info@tepae.co.nz

Te Pae Christchurch Convention Centre is Christchurchs gathering place – a new generation, international standard venue that showcases the very best of New Zealand. Carefully designed and purpose-built to respond to a full range of event requirements, the world-class venue comprises an array of modern, flexible spaces: 24 meeting rooms, 1,400 seat auditorium, 200 booth exhibition hall, dedicated dining rooms, VIP spaces and organiser offices. Perfectly located in the central city – just 20 minutes from Christchurch International Airport – Te Pae Christchurch is within walking distance of more than 2000 hotel rooms, and some of Christchurchs best restaurants, bars, galleries and markets. Te Pae Christchurch is proudly managed by ASM Global, one of the worlds leading venue management companies.

HIND MANAGEMENT31 +64 9 304 0745
info@hindmanagement.com

Hind Management owns, operates and manages high performing hotel, hospitality and spa businesses. We are the ownership and management company behind the consumer-facing brand of award-winning Sudima Hotels and a number of other businesses – East (modern-Asian plant based restaurant) and Sunset (rooftop lounge-bar) in Auckland, Hiku (rustic but elevated modern New Zealand restaurant) in Kaikōura, The Lane (Canterbury bistro) in Christchurch and Moss Spa in Christchurch and Queenstown. Our experience and services span hotel development and related project management including pre-openings and procurement, hotel and hospitality management and operations, through to full consulting services. We have built our businesses on a foundation of honesty and integrity. Before every decision and action in our business, we ask “is this right for our guests? For our people? For our community? For our environment?”. We take our responsibilities as an ethical business seriously and believe our 550+ …

UCOL TE PŪKENGA607 +64 6 952 7000
enquiry@ucol.ac.nz

Te Pūkenga tertiary education provider located in Manawatū, Whanganui, Wairarapa, and Horowhenua.

SERVICEIQ | TE PŪKENGA95 +64 800 863 693
intel@serviceiq.org.nz

ServiceIQ | Te Pūkenga is the workplace training specialist for the aviation, hospitality, retail, travel, tourism and museums sectors. We help our customers succeed by growing their talent: Poipoia te kākano kia puāwai. Were all about empowering and motivating people to provide great service. This helps businesses remain competitive and Aotearoa New Zealand to be internationally recognised as a great place to live or visit. It also gives people working in our industries valuable skills and knowledge along with nationally recognised qualifications. Our focus is on-job training. We work with our customers to develop the right resources, trainers, systems and procedures, and the right amount of in-depth training and follow-up to help them get ahead and stay on top.

LAMINEX NEW ZEALAND - A DIVISION OF FLETCHER BUILDING PRODUCTS LTD295 +64 800 303 606
csc@laminex.co.nz

At Laminex New Zealand, we supply contemporary products for benchtops, cabinetry and panels. Our innovative surfaces and building products deliver smart design solutions in a wide range of colours, textures and finishes. Ideal for benchtops, cabinetry, panelling and furniture, we offer premium surface solutions for residential and commercial applications.

MILES CONSTRUCTION41 +64 3 374 8000
auckland.support@milesconstruction.co.nz

Miles Construction is an award-winning Canterbury-owned nationwide company offering turn-key architectural design and build services both commercial and residential, as well as renovations and extensions. We are a Registered Master Builder, and specialise in luxury homes, multi unit dwellings, and commercial spaces such as hospitality, office and civil. Our highly qualified team in Christchurch, Wellington and Auckland can provide everything from Project Management to turn key building and interior design. Miles Construction places a great deal of importance on professionalism, duty of care and responsibility towards its clients and is actively involved in the development of the industry through the direct involvement of its Director with the Canterbury Master Builders Association and New Zealand Institute of Quantity Surveyors.

GOOD GROUP HOSPITALITY74 +64 21 115 5287
marketing@goodgroup.co.nz

Good Group Hospitality owns and operates a number of businesses across NZ, including restaurants, and bars in Auckland and Queenstown, and soon to open restaurants in Sydney and Melbourne. The company has been in operation for over 20 years and is a recognised specialist in the hospitality sector. With restaurant brands like Botswana Butchery, Harbourside Ocean Bar Grill and White and Wongs we cover a range of cuisine styles all presented as part of our Premium Fun Dining mantra. Our bars include Bardeuax, Barmuda, Harrys and Sardine and are a place for socialising and having fun. Whether youre looking to book a cocktail party, post work gathering, celebratory function, conference, business meeting, wedding or private dining event, our team can create a package that will meet your every need. Have a look at all our bars and restaurants. http://www.goodgroup.co.nz/

PIHMS - PACIFIC INTERNATIONAL HOTEL MANAGEMENT SCHOOL, NEW PLYMOUTH, NEW ZEALAND61 +64 800 100 331
info@pihms.ac.nz

At the Pacific International Hotel Management School (PIHMS), youll enjoy world class hotel, tourism and hospitality training and a quality lifestyle. We provide a unique learning environment that will give you the right skills, knowledge and experience to take up a career in the tourism, hotel and hospitality industry. Our degree and graduate programmes in Tourism, Hotel and Hospitality Management is accredited by the New Zealand Qualifications Authority (NZQA) at level 5, 6 & 7 and has been specifically designed to meet the needs of the tourism, hotel and hospitality industry. The applied (practical) nature of the programme allows students to become highly productive members of this exciting industry immediately after graduation. 96% of PIHMS students receive employment within 3 months of graduating. Students in the programme will also participate in paid Hotel Internships giving them valuable work experience to include in their Curriculum Vitae. PIHMS offers the following cou…

KĀPURA169 +64 4 499 0275
info@kapura.co.nz

Taking inspiration from te reo for fire, our new brand reflects the elements of fire we related to - a beacon to guide our way, a drawing force that gathers people around it to share stories, and a distinctive name that matches our desire to be a New Zealand wide company that can take on the world. We are Kāpura. Bring it on!

JOYLAB NETWORK98 +64 9 573 0218
rewards@joylab.co.nz

Welcome to Joylab, a network of 21 one-of-a-kind establishments across Auckland that bring people together with a concoction thats one part familiar, one part fresh.

FUNCTION STAFF NZ52 +64 21 370 410
hr@functionstaff.co.nz

Function Staff was established in 2007 and in 2023 is going stronger than ever with over 30x regular Auckland clients and venues requesting our staff. Let Function Staff organise the best staff for your events. We will provide the right staff to suit your needs, will brief them for the job, and ensure a smooth process from start to finish. At Function Staff we encourage growth with regular training sessions and upskilling opportunities for staff. We take pride in our high quality staff and personable approach to exceeding your needs.

Top Hospitality Companies in New-Zealand

Key Statistics:

The hospitality industry is a vital sector in the New Zealand economy, contributing significantly to the GDP. In 2022, the industry's GDP contribution was NZD 17.2 billion, accounting for 6.3% of the country's GDP. Additionally, the industry provided employment to 241,500 people in 2022, representing 9.5% of total employment in the country.

Factors Contributing to the Industry's Growth and Success:

Government Initiatives:

The New Zealand government has played a crucial role in the growth and success of the hospitality industry. The government has implemented various initiatives aimed at supporting the industry, such as tax incentives, grants, and funding programs. Additionally, the government has invested heavily in infrastructure development, including roads, airports, and seaports, which has facilitated the growth of the tourism industry, a key component of the hospitality industry.

Industry's Growth and Comparison to Previous Years:

The hospitality industry in New Zealand has experienced tremendous growth over the past years. In 2022, the industry's GDP contribution was NZD 17.2 billion, a 9.9% increase from the previous year. Additionally, the industry's employment increased by 6.1% in 2022, compared to 2021. The growth can be attributed to various factors, such as increased tourism, investment in infrastructure development, and technological advancements.

Key Trends:

Technological Disruptions:

Technology has revolutionized the hospitality industry in New Zealand, with many businesses adopting various technological innovations to enhance their operations. For instance, the adoption of online booking systems has made it easier for customers to make reservations, and the use of mobile apps has made it more convenient for customers to access services. Additionally, many businesses have adopted contactless payment systems, which have become popular during the COVID-19 pandemic.

Challenges:

Labor Shortages:

The hospitality industry in New Zealand faces various challenges, with one of the most significant being labor shortages. The industry heavily relies on migrant workers, and the COVID-19 pandemic has significantly disrupted the movement of people across borders, leading to a shortage of labor. Additionally, many New Zealanders are hesitant to take up jobs in the hospitality industry, leading to a shortage of local labor.

Future Outlook:

The hospitality industry in New Zealand has a bright future, with various opportunities for growth and development. The industry is expected to continue growing, driven by increased tourism, investment in infrastructure development, and technological advancements. Additionally, the government's continued support for the industry through various initiatives and funding programs is expected to boost its growth. However, the industry will need to address various challenges such as labor shortages and the impact of global pandemics to ensure sustained growth.

To sustain the growth of the hospitality industry in New Zealand, businesses and policymakers will need to adopt various strategies, such as:

Investment in Technology:

The hospitality industry is increasingly becoming reliant on technology to enhance its operations. Businesses will need to invest in innovative technological solutions such as artificial intelligence and automation to streamline their processes and improve customer experience.

Upskilling of Workers:

Given the shortage of labor in the hospitality industry, businesses will need to invest in upskilling their existing employees to meet the demands of the changing industry. This will involve providing training in areas such as digital literacy, data analysis, and customer service.

Collaboration between Businesses:

Collaboration between businesses in the hospitality industry can lead to the sharing of resources, increased efficiency, and the creation of new opportunities. For instance, small businesses can partner with larger ones to access a wider customer base, while larger businesses can collaborate to provide a range of services.

Sustainable Practices:

The hospitality industry can adopt sustainable practices to minimize its environmental impact and promote sustainable development. This can involve measures such as energy efficiency, waste reduction, and responsible sourcing of products.

Diversification of Services:

The hospitality industry can expand its services beyond traditional offerings such as accommodation and food and beverage. For instance, businesses can integrate experiential offerings such as adventure sports, cultural tours, and educational experiences.

Conclusion

In conclusion, the hospitality industry in New Zealand is a crucial sector that has contributed significantly to the country's economy. The industry has experienced growth and success, driven by various factors such as government initiatives, investment in infrastructure development, and technological advancements. However, the industry also faces various challenges, such as labor shortages, which will need to be addressed to ensure sustained growth. Adopting strategies such as investment in technology, upskilling of workers, a collaboration between businesses, sustainable practices, and diversification of services can help sustain the growth of the industry and promote sustainable development.

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By Melissa Goh
Published on 25 May 2023