Top Hotel And Accommodation Companies in Vietnam

Vietnam's hotel/accommodation industry has been a critical component of the country's economic growth, contributing significantly to the country's GDP and providing employment opportunities for millions of people. In this article, we will analyze key statistics from 2022, factors contributing to the industry's growth and success, each industry's growth and comparison to previous years, key trends, challenges, and the future outlook.

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SONEVA787 +66 2 631 9698

About SonevaSoneva is a world leading, award-winning sustainable luxury resort operator that owns and manages Soneva Fushi and Soneva Jani in the Maldives, Soneva Kiri in Thailand and Soneva in Aqua, an ultra-luxurious yacht that sails from Soneva Fushi. A pioneering family of hospitality properties and products, offering holistic encounters in luxurious and inspiring environments and outstanding natural locations, Soneva combines luxury with a conscientious approach to sustainability and the environment.Soneva is committed to leading the hospitality industry in environmentally responsible tourism. Annual environmental performance improvements are in place with the ultimate goal of decarbonising completely.About Soneva FushiSoneva Fushi set the standard for all desert island barefoot luxury hideaways in the Maldives when it opened in 1995. Located in the Baa Atoll UNESCO Biosphere Reserve, Soneva Fushi pairs Robinson Crusoe fantasy with intelligent luxury.About Soneva KiriSoneva Kiri is located on Thailand’s fourth largest but least populated island, Koh Kood - just one hour by private plane southeast of Bangkok. It offers an unrivalled combination of luxury, an integral environmental approach, authentic Thai experiences and mouth-watering organic food.Soneva JaniSoneva Jani is located on the island of Medhufaru within a 5.6 kilometer lagoon in the Noonu Atoll, and has uninterrupted ocean views in all directions. The lagoon is 35 minutes by seaplane from Malé International Airport and one hour by speedboat from Soneva Fushi. About Soneva in AquaSoneva in Aqua, the pioneering new concept of experiential luxury, is an ultra-luxurious and highly refined yacht with spacious decks with daybeds and dining areas, a glass-bottomed Jacuzzi in the master bedroom, and much more. The boat can be chartered for one, two, three and seven night adventures to explore the untouched beauty of far-flung Maldivian atolls.

COMPASS GROUP AUSTRALIA1,725 +61 2 9797 4900

At Compass Group Australia we serve a better future by enriching people, communities and the planet. We do this because we believe that everyone should be seen and nourished as a whole person. Great service starts with understanding what people value most. To positively impact a community, we must respect what makes it unique. And positive change for our planet’s future starts with better choices today. We are proud to be a purpose driven organisation. It’s our responsibility to do good – not just for the communities we work in, but so our people feel good about their work.It’s our people’s dedication that allow us to deliver excellence every day, regardless of whether we are making someone smile as they take their first sip of coffee, putting the finishing touches on a resident’s room to give comforts of home, or supporting local businesses so the surrounding communities thrive. It’s pride we feel when we talk about service.

CROSS HOTELS & RESORTS88 +66 32 804 490

Cross Hotels and Resorts is an international hotel management company wholly owned by the ASX listed Flight Centre Travel Group (FCTG). FCTG is one of the world’s largest and progressive travel companies, incorporating diverse worldwide distribution, in destination travel experiences such as transport and touring as well as hotel management solutions. Cross Hotels and Resorts is a part of FCTG’s Global Hotel Network providing management for hotels, resorts, villas, serviced apartments and branded residences. Cross Hotels and Resorts also delivers owner services all the way from the very early sourcing & planning stages of a development, through technical services during build, to pre-opening services and finally professional ongoing hotel management. Visit crosshotelsandresorts.com for more information.

AUSTRALIAN VENUE CO.941 +61 1800 836 837

From landmark institutions to humble locals, Australian Venue Co is behind many of the country’s best-loved pubs, bars and venues.We’re a big group, but at the bar we feel like a small one. Operating more than 200 venues from coast to coast, Australian Venue Co takes a local-first approach to our venues while providing specialist support at scale from our centralised head office. We help our local leaders create the pub that the locals want, by tailoring the menus, customer service, events & design to the local market.We don’t copy & paste across our pubs, but all of our venues and head office share the same core values. Our teams create exceptional customer experiences while delivering unbeatable value and maintaining high-quality standards.

LEBUA HOTELS AND RESORTS448 +66 2 624 9998

lebua Hotels & Resorts is a growing international luxury brand that operates distinctive hotels, fine restaurants and bars. Led by visionary CEO Deepak Ohri, Bangkok-based lebua takes a uniqueapproach to hospitality that aspires to tap into a deeper level of exchange with guests to create emotional connections. lebua’s award-winning lodging collection includes Bangkok’s best performing luxury hotels (Tower Club at lebua and lebua at State Tower), and three boutique hotels in India (lebua Resort, Jaipur; lebua Lodge at Amer, Jaipur and lebua Lucknow) and an exclusive lodge in New Zealand (Lake Okareka Lodge).The Dome at lebua, the group’s collection of restaurants and bars atop its Bangkok hotels, include Sirocco, the world’s highest open air restaurant, designated “2011-2013: HAPA Restaurant of theYear” by the Hospitality Asia Platinum Awards; Sky Bar, named “the most stunning rooftop bar you’ll ever see” by The New York Times in 2013; Breeze, highlighted by USA Today as one of the world’s “10most cutting-edge restaurants” in 2014; Mezzaluna, honored as a “Foodie Top 100” fine-dining mecca in 2013; and the Flute A Perrier Jouet Bar, the world’s highest Champagne bar. Both Mezzaluna and Breeze featured on La Liste 2017, a prestigious list of the 1,000 best restaurants in the world sanctioned by France’s Foreign Ministry and Tourism Board. In March 2017, lebua opened Alfresco 64 – A Chivas Bar, the world’s highest whisky bar, offering connoisseurs the ultimate whisky drinking experience. lebua continues to explore hotel management contracts in city and resort destinations worldwide.For more information, visit www.lebua.com, www.facebook.com/lebua, or follow @lebuahotels on Twitterand @lebuaHotelsResorts on Instagram.

MARINA BAY SANDS4,922 +65 6688 8826

Marina Bay Sands is the premier entertainment destination with vibrant diversity of attractions and facilities.Located along the Marina Bay waterfront, Marina Bay Sands features three cascading hotel towers with more than 2,500 hotel rooms and suites, topped by the extraordinary Sands SkyPark with an infinity pool, a lotus-inspired ArtScience Museum which plays host to permanent and marquee exhibitions, retail stores featuring cutting-edge labels and international luxury brands, world-class celebrity chef restaurants, endless entertainment at the theatres, the largest nightclub in Singapore and the world-class Sands Expo and Convention Centre. Work with the best. Join us to shape the future of hospitality!

MARRIOTT INTERNATIONAL210,267 +65 1800 778 7879

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories.Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate.Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/

MILLENNIUM HOTELS AND RESORTS2,981 +65 6657 0018

Millennium Hotels and Resorts (MHR) is the global brand of Millennium & Copthorne Hotels Limited (M&C), a global hotel company which owns, manages and operates nearly 140 hotels across some 80 locations. It has several distinct hotel brands, including Grand Millennium, Millennium, The Biltmore, M Social, Studio M, M Hotel, Copthorne and Kingsgate, throughout Asia, Europe, the Middle East, New Zealand and the United States. Its properties are in key getaway cities such as London, New York, Los Angeles, Paris, Dubai, Beijing, Shanghai, Seoul, Tokyo, Singapore and Hong Kong. Occupying the best locations around the world, MHR is ideal for both business and leisure travellers. M&C is the hotel arm of Singapore-listed global real estate company City Developments Limited, and is a member of the Hong Leong Group.

MINOR INTERNATIONAL2,720 +65 3250 3325

Minor International Public Company (MINT) is one of the largest hospitality and leisure companies in Asia Pacific Region. With over 535 hotels and resorts, 2,200 restaurants and 400 retails trading outlets, MINT meets the growing needs of consumers in 62 markets from Africa to Australia including South America and Europe.MINT is a hotel owner, operator and investor with a portfolio of more than 535 hotels, resorts and serviced suites under the Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI. Through Minor Food Group Pcl, MINT operates over 2,200 outlets under The Pizza Company, Swensen’s, Sizzler, Dairy Queen, Burger King, Thai Express and The Coffee Club brands. The latest addition to the restaurant portfolio being Bonchon brand.MINT is also one of Thailand’s largest distributors of lifestyle brands with over 400 points of sale focusing primarily on fashion, cosmetics and contract manufacturing.

SCHNITZ394 +61 3 9663 3497

Originally founded by Roman Dyduk, the passion for authentic, restaurant quality, hand crafted and pan cooked schnitzels is the reason why Schnitz was created. Our founder Roman, aka “Papa Schnitz”, has spent decades honing the art of the perfect schnitzel; the freshest local ingredients, hand crumbing and a special pan cooking technique that seals in delicious flavour.Each one is crafted the Schnitz way – with patience, love and an obsession with golden crumbs, all served the way you want. In a wrap. In a roll. As a snack. Or as a delicious plated meal.So when you taste that first magical bite you’ll see why we are so excited about spreading this love across Australia, one handmade schnitzel (and a few notable chips) at a time.

PAN PACIFIC HOTELS GROUP1,152 +65 800 852 6855

Pan Pacific Hotels Group is a member of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages nearly 50 hotels, resorts and serviced suites including those under development in 29 cities across Asia, Oceania, North America and Europe.Voted “Best Regional Hotel Chain” by readers in Asia from 2017 to 2019, Pan Pacific Hotels Group comprises three brands: Pan Pacific, PARKROYAL COLLECTION, and PARKROYAL. Sincerity is the hallmark of Pan Pacific Hotels Group. The Group is known to its guests, partners, associates and owners for its sincerity in people and the sense of confidence which alleviates the stresses of today’s complex world.

REDDOORZ1,412 +65 3157 9456

RedDoorz is Southeast Asia’s largest and fast-growing, technology-driven hospitality brand. With a vision to enable people to travel more and provide affordable, reliable stays in all major cities and destinations across the region, RedDoorz is disrupting the hospitality industry by transforming the fragmented supply inventory into branded, standardized accommodations.RedDoorz was founded in 2015 by a team of senior executives with deep experience in the online travel and hospitality industry and since then it has grown into a regional powerhouse with operations in Indonesia, Singapore, the Philippines, and Vietnam. As part of the RedDoorz brand network, hotel owners are able to grow their business, increase revenues and profits while streaming their operations. RedDoorz’s solutions help hotel partners manage distribution, pricing, marketing, customer experience, and technology – offering an end-to-end platform powered by an advanced tech and digital infrastructure.

THE ASCOTT LIMITED3,688 +65 6220 8222

Since pioneering Asia Pacific’s first international-class serviced residence with the opening of The Ascott Singapore in 1984, Ascott has grown to be a trusted hospitality company with more than 920 properties globally. Headquartered in Singapore, Ascott’s presence extends across more than 220 cities in over 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Ascott’s diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments, as well as student accommodation and rental housing. Its award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Quest, Somerset, The Crest Collection, The Unlimited Collection, Preference, Fox, Harris, POP!, Vertu and Yello; and it has a brand partnership with Domitys. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties.A wholly owned business unit of CapitaLand Investment Limited, Ascott is a leading vertically-integrated lodging operator. Harnessing its extensive network of third-party owners and in-market expertise, Ascott grows fee-related earnings through its hospitality management and investment management capabilities. Ascott also expands its funds under management by growing its sponsored CapitaLand Ascott Trust and private funds.As an employer, The Ascott Limited is proud to be recognised by Tripartite Alliance for Fair & Progressive Employment Practices (TAFEP) as a Human Capital Partner (HCPartner) and commended for our efforts in investing in human capital development and adopting fair and progressive workplace practices. We welcome individuals from diverse backgrounds to join our global offices, be it as experienced professionals, recent graduates or interns. For our full listing of global opportunities, please visit https://www.discoverasr.com/the-ascott-limited/careers.

CAPELLA HOTELS AND RESORTS711 +65 6591 5046

The Capella Hotels and Resorts collection consists of properties in Singapore, Bangkok, Hanoi, Ubud, Shanghai, and Sanya. Set to open in the coming years include properties in the Maldives, Sydney, and Chiang Mai.Capella Hotels and Resorts was named 2nd Best Hotel Brand in the World in the Travel + Leisure World’s Best Awards 2020. The exceptional hospitality brand focuses on crafting authentic, cultural experiences for its guests, combining a legacy of thoughtful design with the highest levelof personalised service.Auriga is a wellness spa concept inspired by the cycles of the moon. Each Auriga signature treatment is carefully crafted to take into account the impact these different cycles have on our physical and emotional well-being.

FURAMA HOTELS INTERNATIONAL283 +65 6533 3888

With more than 60 hotels, villas and resorts located in gateway cities and holiday destinations all over the Asia Pacific region. Furama Hotels International is a fast growing hotel management company based in Singapore with more than 7,500 rooms across Singapore, Malaysia, Indonesia, Thailand, Taiwan, China, and Australia. Furama Singapore is certified Great Place to Work®!We are proud to share that Furama RiverFront and Furama City Centre have been certified by Great Place to Work® Singapore. This recognition by the global authority on great workplaces reflects the positive experiences our employees have while working for the organisation.

FOUR SEASONS HOTELS AND RESORTS29,091 +65 6734 1110

Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the worlds best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. To learn more about our career opportunities, visit fourseasons.com/careers.For more information and reservations, visit fourseasons.com. For the latest news, visit press.fourseasons.com and follow @FourSeasonsPR on Twitter.

SHANGRI-LA GROUP15,435 +65 6831 4392

Headquartered in Hong Kong SAR, the Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of four brands: Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders.We are part of the Kuok Group, one of Asias most dynamic multinational conglomerates and a leader in properties, logistics, agribusiness, maritime and hospitality.From our strong base in Asia, we have expanded into key gateway cities and markets around the world. Our properties sit on some of the world’s most prestigious addresses and exotic destinations. Through the environments we have created, we enable people to come together to live, work, play, eat, and rest well.

SWISS-BELHOTEL INTERNATIONAL2,719 +62 21 29527275

Swiss-Belhotel International - global hotel management group that currently manages a portfolio of more than 145* hotels, resorts and projects located in Cambodia, China, Indonesia, Malaysia, Philippines, Vietnam, Bahrain, Egypt, Georgia, Iraq, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates, Australia, New Zealand, Bulgaria, Germany, Italy, Switzerland and Tanzania. Awarded Indonesias Leading Global Hotel Chain for eight years, Swiss-Belhotel International is one of the worlds fastest-growing international hotel and hospitality management groups. The Group provides comprehensive and highly professional development and management services in all aspects of hotel, resort and serviced residences. Offices are located in Hong Kong, New Zealand, Australia, China, Europe, Indonesia, United Arab Emirates, and Vietnam. *Numbers may fluctuate

HILTON115,754 +65 800 413 7470

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 19 world-class brands comprising more than 7,100 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortunes 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 150 million members who book directly with Hilton can earn Points for hotel stays and experiences money cant buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.

SWISSÔTEL HOTELS & RESORTS0 +65 1800 637 9477

Swissôtel, part of @ALL loyalty program, has become synonymous with Swiss hospitality and all there is to love about Switzerland – service, style and reliability. Featuring over 30 contemporary addresses worldwide, vitality, sustainability and a deeply-rooted commitment to quality infuse the Swissôtel experience, ensuring custom environments where guests can feel at ease and recharge. Respected for its intelligent design, quality craftsmanship and mindful approach to sustainability, Swissôtel gives its guests peace of mind to explore the world, discover life’s true rewards and embrace opportunities to ‘live it well’. The best way to do this is by joining ALL - the Accor Live Limitless Lifestyle loyalty programme. Learn more here: https://bit.ly/2LC1pyvLearn more about Swissotel at: https://www.instagram.com/swissotelhotelsresorts/ https://www.facebook.com/swissotelhotelsresorts/https://www.youtube.com/user/swissotelhttps://twitter.com/swissotelhttps://www.weibo.com/swissotel

Top Hotel And Accommodation Companies in Vietnam

Key Statistics from 2022:

According to the Vietnam National Administration of Tourism, the hotel/accommodation industry in Vietnam achieved remarkable growth in 2022, with a total revenue of approximately $11.4 billion, accounting for nearly 4% of the country's GDP. The industry generated employment opportunities for around 2.2 million people, accounting for approximately 4.5% of Vietnam's total workforce.

Factors Contributing to Growth and Success:

One of the primary factors contributing to the growth and success of the hotel/accommodation industry in Vietnam is the government's commitment to tourism development. The government has launched several initiatives to promote tourism, including investing in infrastructure development, simplifying visa procedures, and launching tourism promotion campaigns. In addition, the government has provided tax incentives to encourage private investment in the industry, such as reducing corporate income tax for hotels and tourism-related businesses.

Another significant factor contributing to the industry's growth is the increasing number of international tourists visiting Vietnam. According to the Vietnam National Administration of Tourism, the country welcomed around 20 million international tourists in 2022, an increase of 8.6% compared to the previous year. This growth is attributed to the country's natural beauty, cultural diversity, and affordable prices.

Each Industry's Growth and Comparison to Previous Years:

The hotel/accommodation industry in Vietnam is divided into several sub-industries, including hotels, resorts, homestays, and serviced apartments. In 2022, the hotel industry achieved a growth rate of approximately 15%, while the resort industry grew by approximately 8%. The homestay industry, which offers tourists the opportunity to stay with local families, achieved a growth rate of around 7%, and the serviced apartment industry grew by approximately 6%.

The growth rates of each sub-industry in 2022 represent a significant increase compared to the previous year. In 2021, the hotel industry grew by 10.5%, while the resort, homestay, and serviced apartment industries grew by 6.7%, 5.9%, and 5.2%, respectively. These figures demonstrate the industry's overall growth and success and indicate the potential for continued growth in the future.

Key Trends:

The hotel/accommodation industry in Vietnam is witnessing several key trends that are contributing to its growth and success. One of the most significant trends is the adoption of technology to improve customer experience and operational efficiency. Hotel chains and resorts are increasingly using technology to enhance guests' experience, including online booking systems, mobile check-ins, and personalized marketing.

Another key trend is the emphasis on sustainable tourism and eco-friendly practices. Many hotels and resorts in Vietnam have introduced eco-friendly initiatives, such as reducing plastic waste, using renewable energy sources, and implementing green building practices.

Challenges:

Despite the industry's growth and success, there are several challenges that must be addressed to ensure sustained growth. One of the most significant challenges is the shortage of skilled labor. The industry requires a highly skilled workforce, including hospitality professionals, chefs, and housekeepers. The shortage of skilled labor is a significant impediment to the industry's growth.

Another challenge is the increasing competition from neighboring countries. Vietnam's tourism industry faces tough competition from other Southeast Asian countries, including Thailand, Indonesia, and Malaysia. These countries offer similar natural beauty, cultural diversity, and affordable prices, making it challenging for Vietnam to attract and retain tourists.

Future Outlook:

The future outlook for the hotel/accommodation industry in Vietnam is positive. The government's commitment to tourism development, combined with the industry's adoption of technology and sustainable tourism practices, creates a promising environment for continued growth. However, addressing the shortage of skilled labor and increasing competition will be critical to sustaining this growth.

Moreover, the industry will need to adapt to changing customer preferences and market trends. As the demand for experiential travel and personalized services increases, hotels and resorts will need to invest in technologies that can provide guests with personalized experiences, such as artificial intelligence and virtual reality.

In addition, the COVID-19 pandemic has had a significant impact on the hotel/accommodation industry in Vietnam, as it has in many other countries around the world. The industry experienced a sharp decline in revenue and occupancy rates in 2020 due to the pandemic. However, the industry has shown resilience and has been able to recover gradually since the relaxation of travel restrictions.

Moving forward, the industry will need to continue to prioritize health and safety measures to ensure the safety of guests and staff. This includes implementing enhanced cleaning protocols, promoting social distancing, and providing access to hand sanitizers and face masks.

Furthermore, the industry can benefit from diversification and innovation. For example, hotels and resorts can explore new revenue streams such as hosting events and conferences, providing coworking spaces, or offering wellness retreats.

Conclusion:

The hotel/accommodation industry in Vietnam is a vital component of the country's economic growth. The industry's success can be attributed to the government's commitment to tourism development, combined with the industry's adoption of technology and sustainable tourism practices. While there are challenges to overcome, the future outlook is positive, and continued growth is expected. As the industry adapts to changing trends and customer preferences, it will be critical to address the shortage of skilled labor and increasing competition to ensure sustained growth.

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By Melissa Goh
Published on 31 May 2023