Top Travel Companies in Australia

The travel industry in Australia is a significant contributor to the country's economy, with millions of international and domestic visitors traveling to the country each year. This article explores the factors contributing to the growth and success of the travel industry in Australia, key statistics, trends, challenges, and future outlook.

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CompanyHeadcountContactDescriptionDecision Maker
RAA970 +61 131111
finance@raa.com.au

We’ve come a long way since being founded by a small group of motoring pioneers in 1903. Today, more than 790,000+ members across the state choose us to deliver them peace of mind, through our trusted range of motor, home and travel products and services. We understand what South Australians need to keep moving. From road service to car insurance and everything in between, our members count on us to get them back on the road sooner and without hassle. We’re with them off the road too – protecting the people and possessions that matter most through home insurance, trusted tradie services and more. And when it’s time to head off on holiday – local or overseas – we’re around to make every trip unforgettable and worry-free.

QUEST APARTMENT HOTELS551 +61 1800 334 033
privacy@questapartments.com.au

Making corporate stay effortless at more than 160 locations across Australia, New Zealand, the United Kingdom and Fiji. For 35 years, Quest has provided convenient locations, reliable standards and flexible living conditions for extended stay corporate travellers among Australia’s top 500 companies. Quest is now one of the top 15 apartment hotel providers in the world and is widely recognised as the market leader of apartment hotel accommodation in Australia.

HOLLARD INSURANCE AUSTRALIA686 +61 1800 931 678
resolution@hollard.com.au

Established in 1999, The Hollard Insurance Company Pty Ltd (Hollard) and its related entities are part of the Hollard International Group of companies, operating in Australia and New Zealand. We underwrite a broad range of general insurance products, including motor, home, contents, business, bicycle, and pet; both directly and through partnerships. As a top 5 insurer in Australia, we are also an independent and privately owned company. Hollard works in proud partnership with a range of leading direct insurance brands as well as broker businesses to bring to market an innovative range of insurance products to serve a wide range of customer needs. At Hollard, we pride ourselves on the calibre and capability of our people, on being a positive business with an unrelenting focus on diversity and inclusion, and on building collaborative partnerships. We use our expertise, integrity and humanity to go further, together.

WELLWAYS AUSTRALIA681 +61 1300 111 400
enquiries@wellways.org

Wellways Australia is a leading national mental health and disability support organisation with services in Queensland, ACT, NSW, Victoria and Tasmania. We work with a diverse range of people, their families and carers to identify needs and goals to build good lives in the community This includes creating a home, getting a job and building meaningful relationships. We also deliver services to people with multiple, complex needs and often do this in partnership with clinical services, health support agencies and government. Our services are informed by current evidence on mental health, rehabilitation and community inclusion, together with an understanding of people’s lived experience – what works for them. We are a registered NDIS service provider. Our knowledgeable staff have the right community connections. We offer: support co-ordination, group based activities, assistance to access community, skills development, assistance with household tasks and personal care, housing and t…

RAC WA1,240 +61 131703
finance@rac.com.au

At RAC we offer career opportunities that will allow you to give back and make a difference to our members and the WA community. We pride ourselves on employing the highest calibre of people to meet our member’s needs. RAC promotes healthy living and aims to protect health and safety of employees, members and visitors. RAC has been a part of the West Australian community since 1905. We are unique organisation, built by members for members. From our origins as a motoring club, we have grown to a diverse organisation of over 1,400 employees serving more than 1 million members with a range of products and services. RAC’s difference is that we are a membership organisation, which means we dont have shareholders and we reinvest our profits for the better of our members and the WA community. House rules: We really enjoy receiving your feedback, comments and experiences and enjoy getting the most out of our LinkedIn community. With this in mind, we ask that you stick to the following guidel…

GREATER BANK600 +61 131386
foundation@greater.com.au

Greater Bank is no ordinary bank — we’re owned by our customers and we put them at the heart of everything we do. With no shareholders we focus on providing better value products and services as well as investing in the growth and development of communities we call home. Greater Bank has a heritage of serving communities in NSW and South East QLD, with our head office in the Hunter region. We are proudly a part of NGM Group Australia, a regional financial powerhouse and one of Australia’s largest customer owned banks. When you join us, you’ll certainly be in good company.

APT TRAVEL GROUP325 +61 3 8526 1300
info@aptouring.com.au

The APT Travel Group has a long and proud history. From humble beginnings that date back to 1927, the APT Travel Group today 90 years on is a global business with an extensive portfolio of touring and cruising brands. The brands of the APT Travel Group include APT, Travelmarvel, Captain’s Choice, TravelGlo and Botanica. Still owned and controlled by the McGeary family, these distinct brands enable the APT Travel Group to deliver an unwavering focus on life-enriching and memorable holiday experiences for each and every individual. As Australia’s largest locally owned tour company and most awarded, it maintains an unparalleled commitment to innovation in defining what travel means, not only in Australia but the world.

THE SCOTS COLLEGE461 +61 2 9391 7600
scotssport@scots.college

The Scots College is one of the oldest and most reputable boys schools in Australia. Scots is a non-selective Presbyterian GPS boys school for day and boarding students. We draw students from across Sydney, New South Wales and many different nations from around the world. The College defends the honourable traditions, adventures and learning of boys. Our vision is focused on the education, pastoral care, nurture and development of fine Scots boys who are inspired to learn, lead and serve as they strive for excellence together. Our academic and support staff highly value the strong sense of community and encouraging environment that exists at the College. We employ professional, experienced and hardworking staff who in return are offered outstanding opportunities for career development, leadership, travel and new experiences. At The Scots College, you never labour alone and always belong to a team who enjoy working alongside you and champion your accomplishments. For further info…

NEWCREST MINING7,350 +65 1800 387 0825
corporateaffairs@newcrest.com.au

Newcrest is the largest gold producer listed on the Australian Securities Exchange and one of the world’s largest gold mining companies. We are committed to supporting a safe, diverse and inclusive culture where our talents and differences are valued. Our activities in Australia and overseas mean our people are increasingly presented with more unique learning and development possibilities and opportunities to travel than ever before. With world-class opportunities across many diverse locations, Newcrest gives employees the chance to apply skills and expertise in the global mining community, providing opportunities to gain broad experience on a variety of projects in a range of geographies. Newcrest’s mission is to deliver superior returns from finding, developing and operating gold/copper mines. Our vision is to be the Miner of Choice™. We will lead the way in safe, responsible, efficient and profitable mining. We value: - Caring about people - Keeping people safe and healthy a…

AAMI345 +61 137788
idr@aami.com.au

Welcome to AAMI, one of Australia’s largest and most awarded insurers. AAMI makes it easy to insure your property with home, landlord and strata insurance, your possessions with contents, car and vehicle insurance, and your familys future with business, income, life and health insurance. While we cant promise youll never have an incident, were here to make life simpler if you do. For over 50 years, we’ve provided a level of service that sets us apart. Today, AAMI has more than 2.5 million policyholders and millions of incoming telephone calls annually. We deal directly with our customers and use innovative business strategies to provide high quality products and excellent customer service. Just as we pledged in 1969, you can still make a claim 24 hours a day, 7 days a week. At AAMI, we give back to the communities in which our customers and staff live through a range of initiatives and partnerships, including our Skilled Driver Course for drivers under 25 and our Victoria SES partne…

JOURNEY BEYOND254 +61 8 8942 3131
sales.enquiries@journeybeyond.com

Journey Beyond is a leading experiential tourism group with a collection of the world’s most iconic experiences. Travelling to places outside the norm. Connecting with culture in deeper ways. Our guests don’t just observe but absorb the experience. Our rail journeys, tours, cruises, lodges and destinations are the kind that open the mind and free the spirit, with amazing sights, tastes, sounds, as well as the service that comes with such a well-travelled operator. Always on the lookout for the truly unique, wherever in the world that is, we aim to take our guests beyond, ignite the imagination and deliver over and above all expectations, each and every time. Journey Beyond is part of the Hornblower Group and is privileged to operate 14 brands across Australia and the world. connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern and The …

APOLLO MOTORHOME HOLIDAYS271 +61 7 3265 9200
info@apollocamper.com

We are a multi-national, vertically integrated manufacturer, rental fleet operator, wholesaler and retailer of a broad range of recreational vehicles, including motorhomes, campervans and caravans. With locations in Australia, New Zealand, the USA and Canada, opportunities to join our team at any level are endless. Globe-trotters will revel in a travel industry career, facilitating the exploration of Australias exquisite landscapes in our quality motorhomes and campervans. With every role making real contributions to the business, you have the unique opportunity to make history as part of the Apollo success story. Your commitment to quality and can-do attitude will make you a welcome addition to our thriving team.

DEFENCE BANK200 +61 1800 033 139
support@defencebank.com.au

Defence Bank commenced operations in March 1975 as Defence Force Credit Union Limited (Defcredit) before becoming Defence Bank in 2012. Unlike many other financial institutions, Defence Bank doesn’t exist to make profits for shareholders. We’re here to focus on your financial needs, rather than being driven to make profits for shareholders. We re-invest our profits back into the Bank to make sure we give you the service and competitive products you deserve. Defence Bank is one of Australia’s larger member-owned banks, offering financial products and services to not only the Australian Defence Force, but the broader community as well. Our people are at the heart of everything we do. Recognised in 2016 as an Employer of Choice <1000 Employees and with an employee engagement score of over 80% for the past 5 years confirms we are a great place to work. If you are interested in a career with Defence Bank, please visit our careers page at https://www.defencebank.com.au/careers

WEBJET LIMITED77 +61 3 9828 9754
shelley.beasley@webjetlimited.com

Webjet Limited, an ASX 200 listed company (ASX: WEB), is a global travel business that enables travel the world over through our market leading travel brands supported by our travel technology businesses. Our digital travel brands, spanning both wholesale and retail markets, include; WebBeds - a global marketplace for the travel trade, providing powerful distribution solutions that make selling and buying travel products easier, Webjet - the market leading Online Travel Agency in Australia and New Zealand, and GoSee - a global motorhome and car rental ecommerce site. Our travel business are supported by smart technology we build and invest in that differentiates our offerings and make booking and transacting travel better, including; Trip Ninja - providing complex travel itinerary automation technology to digital travel businesses globally and investments in ROOMDEX and LockTrip. Find out more about Webjet Limited at: www.webjetlimited.com

BUZZ262 +61 3 8412 9000
info@buzzproducts.com

Buzz is a global design company that creates signature moments for travel. For two decades, we’ve partnered with world leading airlines, hotels, cruise and rail brands to reimagine travel. By crafting creatively and thinking commercially, our global team brings extraordinary brands together in unexpected ways. Our creations become iconic collaborations and keepsakes that reveal wonder, spark conversation and make lasting impact.

ENTERTAINMENT GROUP85 +61 1300 159 707
fundraisingsupport@entertainment.com.au

Entertainment Membership provides members exclusive offers on dining, travel, activities, shopping and more whilst connecting merchants with our loyal and long-standing members. Every Membership sale can contributes to a fundraising cause. Today we have raised more than $90 million for fundraisers and local communities. Entertainment Publications of Australia Pty Ltd is a wholly owned subsidiary of IncentiaPay Ltd.

EXPERIENCE CO310 +61 1300 601 899
marketing@experienceco.com

Experience Co Limited (ASX:EXP) is an adventure tourism company founded in 1999 with the vision of now becoming the largest and most respected adventure tourism company in the world. Experience Co offer adventure experiences of tandem skydiving, Great Barrier Reef tours, island day trips, luxury multi-day walking experiences and zip-lining tours. The company currently has numerous locations throughout Australia and New Zealand. For more information surrounding EXPs Australia Stock Exchange listing, go to www.experienceco.com/investors/ www.experienceco.com | 1300 601 899 | info@experienceco.com

PACIFIC INDUSTRIAL COMPANY108 +61 8 9410 2566
mail@pacind.com.au

Pacific Industrial Company (PIC) has grown to become one of the leading steel fabrication, construction and modularisation organisations operating throughout Western Australia and interstate. We have established a strong reputation for producing work of the highest quality, consistently exceeding clients’ expectations in terms of value and performance. PIC continues to hold a dominant position in the industry as we continue to provide our Clients with a high level of service across our capabilities – • Fabrication • Construction • Modularisation • Industrial Services Located in the Kwinana heavy industrial area, PIC’s workshops are equipped for all types of fabrication, construction and modularisation services. Our main Naval Base facility is situated just 5km from the AMC Common User Facility and consists of three major workshops with a floor area totalling over 40,000 square metres, including over 40 overhead travelling cranes up to 120 tonne capacity. We are also strategica…

8COMMON (ASX:8CO)49 +61 2 8328 0505
info@8common.com

8common is an innovative technology company that creates sophisticated software-as-a-service (SaaS) solutions, specialising in financial transaction processing and expense management. Our solutions cater to a wide range of clients, including government entities, large enterprise businesses, and not-for-profit organisations. Our flagship products, Expense8 and CardHero, offer robust and configurable solutions to meet the unique needs of our clients. Expense8, a leading provider of end-to-end travel expense management software and card application management, helps organizations streamline their expense auditing and policy enforcement, leading to increased productivity and reduced fraud. It has been recognized as a Major Player in the IDC MarketScape: Worldwide SaaS and Cloud-Enabled Travel and Expense Management Applications 2019 Vendor Assessment. CardHero, our integrated fund disbursement and spend management solution, provides a tailored card payment solution. It offers a range of …

SPIRIT OF TASMANIA143 +61 1800 634 906
loyalty@spiritoftasmania.com.au

Spirit of Tasmania is one of Australia’s most iconic travel experiences, operating sailings across Bass Strait between Geelong and Devonport on Tasmania’s north coast. Our History On 1 July 1985, TT-Line began operating passenger and vehicle transport across Bass Strait on the German-built Abel Tasman. This ship maintained regular and reliable service until 1993, when she was replaced by the much larger “original” Spirit of Tasmania. In 1997, things kicked up a notch with the introduction of the Devil Cat, a Tasmanian-built catamaran that took just six hours to travel from George Town in Tasmania’s north to Station Pier in Port Melbourne. The vessel operated during the peak season in conjunction with the original Spirit of Tasmania until 2002. In March 2002, TT-Line purchased two vessels from Superfast Ferries, a Greece-based operator servicing the Adriatic Sea. The ships, built in Turku, Finland, sailed between Italy and Greece as Superfast III & IV. In May, they travelled to the …

Top Travel Companies in Australia

Industry Growth and Key Statistics

According to the Australian Bureau of Statistics (ABS), the travel industry contributed approximately AUD 60.8 billion to GDP in 2022, a decrease of 34.8% from the previous year due to the impact of the COVID-19 pandemic. The industry also employed approximately 580,000 people in 2022, a decrease of 29.6% from the previous year. Despite the decline in 2022, the travel industry in Australia has experienced steady growth in recent years, driven by increasing demand for tourism and travel experiences. The country's natural beauty, diverse culture, and unique wildlife have made it a popular destination for international and domestic travelers.

Factors Contributing to the Growth and Success of the Travel Industry in Australia

Government Initiatives

The Australian government has implemented various initiatives to support the growth and success of the travel industry. These initiatives include funding for tourism marketing and promotion, support for major events, and the introduction of visa policies to attract international visitors to the country.

Key Trends in the Travel Industry

Technological Disruptions

Technological disruptions have had a significant impact on the travel industry in Australia, with the use of digital technologies, such as online booking platforms and mobile apps, becoming increasingly important. These technologies have enabled businesses to increase efficiency, reduce costs, and offer new services and experiences to travelers.

Sustainability

Sustainability has become a significant trend in the travel industry in Australia, with increasing demand for environmentally sustainable practices and travel experiences. Many businesses are adopting sustainable practices, such as using renewable energy sources and reducing waste, to reduce their environmental impact and attract environmentally conscious travelers.

Challenges Facing the Travel Industry

COVID-19 Pandemic

The COVID-19 pandemic has had a significant impact on the travel industry in Australia, with international borders closed for much of 2022 and travel restrictions in place. This has led to a significant decline in tourism and travel, resulting in reduced revenue and employment in the industry.

Changing Consumer Preferences

Changing consumer preferences and behaviors also pose significant challenges for the travel industry in Australia. Consumers are becoming increasingly conscious of their environmental impact and are seeking out sustainable travel experiences. They are also demanding more personalized and authentic travel experiences, which can be challenging for businesses to provide on a large scale.

Future Outlook for the Travel Industry

The future outlook for the travel industry in Australia is positive, with opportunities for growth and innovation. As the COVID-19 pandemic subsides and international borders reopen, the industry is expected to recover, driven by increasing demand for tourism and travel experiences. The use of digital technologies and sustainable practices is likely to become increasingly important as businesses adapt to changing consumer preferences and market conditions.

Moreover, the industry can benefit from continued government support and investment, particularly in the form of funding for tourism marketing and promotion and support for major events. The Australian government's commitment to sustainability and environmental protection is also likely to create opportunities for businesses that embrace sustainable practices and offer environmentally friendly travel experiences.

Conclusion

The travel industry is a crucial contributor to Australia's economy, providing ample employment opportunities and generating substantial revenue. However, the COVID-19 pandemic has significantly impacted the industry, resulting in reduced revenue and employment.

Despite the challenges, the Australian government's continued support and investment in sustainable practices and technological innovation offer hope for the industry's recovery and future growth. To thrive in the future, businesses must remain adaptable and responsive to changing consumer preferences and market conditions.

Personalized and authentic travel experiences and embracing sustainable practices are essential to the industry's success. As the travel industry recovers from the pandemic, it presents a unique opportunity for growth and innovation.

In summary, the travel industry is vital to Australia's economy, and continued government support and investment in sustainable practices and technological innovation will drive its recovery and future success. With a focus on personalized and authentic travel experiences and sustainable practices, businesses can position themselves for future growth and contribute to the industry's ongoing success.

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By Melissa Goh
Published on 11 May 2023