Top Travel Companies in New-Zealand

The travel industry in New Zealand is a significant contributor to the country's economy, with a GDP of NZD 16.2 billion in 2022. The industry also employs over 164,000 people, representing 6.4% of total employment in the country. This growth is being driven by a number of factors, including government initiatives, changing consumer behaviors, and technological advancements.

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CompanyHeadcountContactDescriptionDecision Maker
ORBIT WORLD TRAVEL (NZ)208 +64 800 267 248

At Orbit, we’re a business owned and operated by local travel experts with global knowledge. We know that when it comes to business travel, you don’t want to be thinking about where you need to be, but rather why you’re there. That’s why our dedicated team work hard to form enduring partnerships that provide you with seamless and efficient travel and event management solutions. Solutions that require you to think less about travelling and more about the business you’re travelling for. And we’re proud to say, we’re awarded for helping businesses do business. Because at Orbit, we believe in better business, together.Our vision is to be the travel management company of choice for business, through building partnerships and delivering effective travel and event management solutions that are creative, innovative and future-focused. Orbit’s experience and expertise, unique business model, technology focused solutions and strong partnerships deliver true value for our clients and provide the Orbit difference. It’s this differentiation that contributes to the longevity of our customer retention and our growth as a 100% New Zealand owned and operated travel management company.WINNERS of the Best Corporate Brand (Multi-Location) in 2016, 2017, 2018 and 2019 awarded by the TAANZ National Travel Industry Awards

JOURNEY BEYOND259 +61 8 8942 3131

Australia’s leading experiential tourism group, Journey Beyond, is privileged to own and operate 13 brands spanning every corner of Australia, connecting guests to the land and to each other. Australian-operated and headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern and The Overland; small-group outback operator Outback Spirit; eco-luxe lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruising and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka89.Each brand has a distinct sense of place, offering an unmatched experience like nowhere else, and each is connected by the fact they’re a Journey Beyond experience.As part of the Hornblower Group, the global leader in world-class travel experiences, we focus on bringing Australia’s unique and iconic experiences to life. Like Journey Beyond, Hornblower Group has a reputation for delivering amazing experiences for its guests, with a collection of brands spanning a rich 100-year history.Our aim is to take our guests beyond, to ignite their imagination and to transform the amazing into the breathtaking. Explore Australia and journey across this country full of rich culture, native wildlife and colourful landscapes, discovering more than ever before with Journey Beyond.

CONNECTIONS GROUP128 +61 8 7077 0880

Connections Group is the worldly parent of CT Connections, Totem Connections and Edge Connections. For over 21 years, we’ve connected Australians with destinations near and far. High-end expertise, never-to-be-repeated events, and journeys that will only ever exist for a moment in time. We’re here to help people stay connected – wherever they may be.

CWT13,515 +65 6262 6888

CWT is a Business-to-Business-for-Employees (B2B4E) travel management platform. Companies and governments rely on us to keep their people connected – anywhere, anytime, anyhow – and across six continents, we provide their employees with innovative technology and an efficient, safe and secure travel experience.

CARDRONA ALPINE RESORT125 +64 800 440 800

Founded in 1980, Cardrona Alpine Resort is New Zealand’s most popular ski area, where everyone’s a VIP – from beginners & families, to Olympic & X Games athletes. Cardrona’s 3 vast basins are home to NZ’s first cabin-style lift – the McDougall’s Express Chondola, & the Southern Hemisphere’s most extensive terrain parks & pipes. Wide, open trails offer some of NZ’s best snow conditions, thanks to high altitude & an innovative snow management system. Take an easy drive from Queenstown or Wanaka & be welcomed with genuine Kiwi hospitality.In the summer months Cardrona is open for mountain biking, carting, conferences & other alpine adventure activities. Cardrona is a wholly-owned subsidiary of Real Journeys Ltd.

GOSEE157 +64 800 990 111

GoSee is a global travel e-commerce business.  We are an NZ success story that has grown from a feisty start-up venture to a global OTA with the backing of the Webjet Group, a thriving ASX200 listed company.      Our Vision: Help the world make memories by connecting more travellers to the people and places they love. Our Mission: Empower travellers with unrivalled choice and an effortless experience, backed by people who care. Our Values: Trust and respect each other Own it, adapt, and add value Do the right thing We’re on an exciting journey - come join us and help enable more travellers to GoSee the people and places they love!  We have the best team culture - here are some of the benefits of working at GoSee:  A diverse group of passionate people  A wellbeing and cultural programme with regular social events  An office in the heart of Auckland  Flexible work options 10 days sick leave immediately available to you when you join, 2 of these days can be used as wellbeing days  Extra leave that includes 1 day for your birthday annually, 1 day for the birth of your child, 1 day for when you get married  Opportunity to give back to the community through our volunteer programme  Subsidized health insurance through Southern Cross and the opportunity to enroll your family at a discounted rate  Travel discounts across GoSee and Webjet brands available for family and friends as well  Free travel insurance  Public Transport subsidy  Bottomless access to high quality coffee from our café style coffee machine!

HAKA TOURS AN INTREPID COMPANY23 +64 9 520 5593

Haka Tours started out with the core belief that smaller groups make for the best tour experience. That’s why we restrict numbers to 16. A road trip with a small group of like-minded people with the same attitude, is what best describes our tours. Because our tour groups are smaller, we have the scope to be flexible. If it’s a hot, sunny day and there is a beach nearby, then we’ll stop for a swim. If we’re in the mood for a long, lazy lunch, then we’ll do just that. And because our buses are smaller and much more mobile, we can veer far away from the main roads and take you to some cool places that the bigger bus companies can simply not go. We must be doing something right. For the last four years we have beaten over 4,000 other tourism businesses in New Zealand to be named the #1 commercial tourism business in the country.

JUCY GROUP109 +64 800 020 3516

If there’s one thing that JUCY does well, it’s road trips. Since 2001, JUCY Founder and CEO, Dan Alpe has led JUCY with a vision to be world-famous for enabling experience seekers to discover happiness. Our purpose at JUCY has always been and always will be about your journey: giving you the green light to (re)discover happiness. Our JUCY Crew all live and breathe our core values of passion, pride, family, and fun. Join us to find your happy!Live JUCY.

INTERNATIONAL VOLUNTEER HQ63 +64 800 031 8376

International Volunteer HQ (IVHQ) brings people together from all walks of life to make a difference on the adventure of a lifetime. With 300+ projects across 50+ destinations, we offer the world’s largest range of volunteer programs - from teaching and working with children to medical missions, conservation and wildlife volunteering. At IVHQ, we have over 15 years of experience in providing safe, impactful and affordable fully-hosted volunteer experiences. Our multi-layered support network and flexible booking policy means you can volunteer abroad with confidence.Our programs range from 1 to 24 weeks across premier destinations in Africa, Asia, South America, Central America, North America, Europe, the Caribbean, the Middle East and the Pacific.Are you ready to immerse yourself in a new culture while making a difference? Join our 120,000+ community of IVHQ travellers who have spent over 7 million hours supporting local communities.

NOMADS122 +61 1800 666 237

Nomads Adventure company operate backpacker hostels, budget accommodation, bars, retail and wholesale travel agencies throughout AustralasiaFind out more at nomadsworld.com

REALNZ212 +64 27 313 3973

Our family business was founded in Fiordland in the 1950s by tourism and conservation pioneers Les and Olive Hutchins. Sixty years later, we offer tourism experiences from Rakiura Stewart Island to Whakatipu Queenstown; including world-renowned cruises through Piopiotahi Milford Sound and Patea Doubtful Sound, the Te Anau Glowworm Caves and heritage steamship TSS Earnslaw.For us, the aim is still quite simple – to share the natural heritage and astounding beauty of the region with visitors – just as our founders intended.

SEALINK NZ76 +64 9 300 5900

SeaLink NZ is Auckland’s drive-on link to Waiheke and Great Barrier Islands. With our comfortable ferries and the convenience of a drive-on, drive-off service, we’ll help you make the most of these two unique destinations.We’ve been plying the waters of the Hauraki Gulf for many years now, so we know how to take care of holidaymakers and island residents alike. With fast, reliable services and a fantastic choice of accommodation, we go the extra mile to make sure you have a great time.Your holiday starts as soon as you drive on board. Enjoy a coffee or snack, stretch your legs and enjoy the scenery.SeaLink also owns and operates a versatile fleet with vans, trucks, hiab’s, trailers and trailer units so we can cater to all your transportation needs as part of our freight division known as SeaLink Logistics.Find us on Facebook and Instagram:https://www.facebook.com/sealinknzhttps://www.instagram.com/sealinknz

APT TRAVEL GROUP314 +61 3 8526 1300

The APT Travel Group has a long and proud history. From humble beginnings that date back to 1927, the APT Travel Group today 90-5 years on is a global business with an extensive portfolio of touring and cruising brands. The brands of the APT Travel Group include APT, Travelmarvel, Captain’s Choice, TravelGlo and Botanica. Still owned and controlled by the McGeary family, these distinct brands enable the APT Travel Group to deliver an unwavering focus on life-enriching and memorable holiday experiences for each and every individual. As Australia’s largest locally owned tour company and most awarded, it maintains an unparalleled commitment to innovation in defining what travel means, not only in Australia but the world.

WEBJET LIMITED75 +61 3 9828 9754

Webjet Limited, an ASX 200 listed company (ASX: WEB), is a global travel business that enables travel the world over through our market leading travel brands supported by our travel technology businesses.Our digital travel brands, spanning both wholesale and retail markets, include; WebBeds - is a global marketplace for the travel trade, providing powerful distribution solutions that make selling and buying travel products easier, Webjet - the market leading Online Travel Agency in Australia and New Zealand, and GoSee - a global motorhome and car rental ecommerce site.Our travel business are supported by smart technology we build and invest in that differentiates our offerings and make booking and transacting travel better, including; Trip Ninja - providing complex travel itinerary automation technology to digital travel businesses globally and Rezchain - the travel industry’s first blockchain-based hotel booking verification technology, along with investments in ROOMDEX and LockTrip.Find out more about Webjet Limited at: www.webjetlimited.com

STRAY (NEW ZEALAND)13 +64 9 526 2140

Stray operates a flexible bus network around New Zealand for adventurous travellers. While other operators focus on getting people from A to B, Stray aims to take customers further off the beaten track with unique stops and activities. Stray travellers are not limited by age or culture. This allows them to meet and make friends with a variety of people from other parts of the world!

TOURISM MALAYSIA456 +60 3-8891 8000

Our MissionMarketing Malaysia as a destination of excellence and to make the tourism industry a major contributor to the socio-economic development of the nation.Our Objectives- Promote Malaysia as an outstanding tourist destination.- Showcase Malaysias unique wonders, attractions and cultures.- Enhance Malaysias share market for meetings, incentives, conventions and exhibitions (MICE).- Increase Malaysias tourism revenue by increasing tourist numbers to Malaysia and extend their length of stay.- Encourage tourism and its related industries in Malaysia.- Help develop domestic tourism and promote new investments in the country, as well as provide increased employment opportunities.- The growth of tourism would also contribute positively to the countrys economic development and quality of life.Our HistoryThe Tourist Development Corporation of Malaysia (TDC) was established on 10 August 1972 as an agency under the former Ministry of Trade and Industry by an Act of Parliament. With the inception of the Ministry of Culture, Arts and Tourism on 20 May 1987, TDC was moved to this new ministry; and became the Malaysia Tourism Promotion Board (MTPB) through the Malaysia Tourism Promotion Board Act 1992. Popularly known as Tourism Malaysia, its full focus is on promoting Malaysia domestically and internationally.

DISCOVER THE WORLD - GLOBAL298 +65 6884 9119

Discover the World is the leader in global travel services and distribution. The top brands in the travel industry trust Discover to perform sales, marketing, business processing, and distribution needs for them across the globe.And why do they trust their brand with us? People, Quality, Integrity and Delivery. And a true global network they can rely on. Discovers network has been built over more than 30 years.Discover remains the dominant innovator for the travel industry at the cutting edge of helping travel companies grow beyond their own network, resources or core competencies. We help bridge the gap to reach across cultures, economies, languages, currencies, and complex business practices to maximize our clients investment and revenue returns. Our reputation is earned every day. We never forget this at Discover. While others may promise the world, we deliver it.

TOURISM HOLDINGS LIMITED306 +64 9 336 4299

Tourism Holdings Limited is New Zealands premier tourism company with operations also in Australia and the USA Operations include car and motorhome rentals in Australia, New Zealand and the USA; Kiwi Experience backpacker transport, tourism activities in Waitomo including the world famous Waitomo Glowworm Caves and the Legendary Black Water Rafting Co. and a joint venture specialist caravan and motorhome manufacturing company and Auckland, plus a motorhome manufacturing plant in Melbourne. Tourism Holdings is listed on the New Zealand Stock Exchange under the ticker code THL.thl began in 1986 as The Helicopter Line, primarily specialising in scenic flights in New Zealands South Island. A decade later, the company had diversified its range of tourist activities to the extent that Tourism Holdings Limited had become a more appropriate name. Same initials, better description.While still a young company, it owns many brand names that provide excellent products and services to our customers.maui, Britz, Mighty, Road Bear RV, El Monte RV, Kiwi Experience, Waitomo Glowworm Caves, Ruakuri Caves, The Legendary Black Water Rafting Co are just some of the thl-owned brand names that are world-renowned for the quality of the experience they deliver to international and domestic visitors alike.

NZ TRAVEL BROKERS115 +64 274 811 412

Our team of 150 + self employed Travel Brokers are located throughout New Zealand.They are passionate, self motivated individuals providing a professional travel service - many from their home offices and at hours and at venues that suit their wide base of clientele. Not restricted to the bricks and mortar of a traditional travel agency they are able to fulfil their client’s needs 24/7.Our team of Brokers cover a wide range of expertise including – airfares, accommodation, rental cars, cruising, coach tours, groups & special interest, sightseeing, foreign exchange, travel insurance, visas, passports and much more.With the support of a highly experienced management team based in Auckland, Wellington, and Palmerston North, our brokers, and their clients have the peace of mind of knowing the organisation is TAANZ bonded and IATA accredited.If youd like to find out more about joining the team, get in touch with Guy Flynn at guy@nztravelbrokers.co.nz

APOLLO MOTORHOME HOLIDAYS270 +61 7 3265 9200

We are a multi-national, vertically integrated manufacturer, rental fleet operator, wholesaler and retailer of a broad range of recreational vehicles, including motorhomes, campervans and caravans.With locations in Australia, New Zealand, the USA and Canada, opportunities to join our team at any level are endless.Globe-trotters will revel in a travel industry career, facilitating the exploration of Australias exquisite landscapes in our quality motorhomes and campervans.With every role making real contributions to the business, you have the unique opportunity to make history as part of the Apollo success story.Your commitment to quality and can-do attitude will make you a welcome addition to our thriving team.

Top Travel Companies in New-Zealand

Factors Contributing to Growth and Success

Government Initiatives

The New Zealand government has been actively supporting the growth of the travel industry through various initiatives. One of the most notable is the Tourism 2025 program, which aims to grow the tourism industry and increase visitor spending in the country. This initiative has helped to drive innovation and growth in the industry, with many businesses and destinations receiving funding for new projects and initiatives.

Industry Growth and Comparison to Previous Years

The travel industry in New Zealand has been growing steadily over the past decade, with an average annual growth rate of 4%. However, the COVID-19 pandemic has had a significant impact on the industry, with travel restrictions and border closures causing a sharp decline in tourism activity. Despite this, the industry has shown resilience and is expected to recover in the coming years.

Key Trends

Technological Disruptions

Technology is playing a major role in the growth of the travel industry in New Zealand. New technologies such as artificial intelligence and machine learning are transforming the way travel businesses operate, allowing for greater efficiency, improved customer service, and enhanced personalization. Additionally, the rise of mobile devices and social media is also changing the way travelers research, book, and share their travel experiences, creating new opportunities for engagement and monetization.

Challenges

Sustainability

One of the biggest challenges facing the travel industry in New Zealand is sustainability. With climate change becoming an increasingly urgent issue, travelers are becoming more conscious of their environmental footprint and demanding more sustainable travel options. This requires a deep understanding of sustainable tourism practices, as well as an awareness of the latest trends and developments in eco-friendly travel.

Future Outlook

The future of the travel industry in New Zealand looks positive, with continued growth and expansion expected in the coming years. The government's support of tourism and innovation will help to drive growth in the industry while changing consumer behaviors and technological advancements will create new opportunities for businesses and destinations to create and promote sustainable and authentic travel experiences.

In addition, the rise of experiential travel and digital nomadism is also expected to play a significant role in the industry's future. Many travelers are now seeking out unique and immersive travel experiences, creating new opportunities for businesses and destinations to showcase their culture, history, and natural beauty.

To address the challenges facing the industry, travel businesses and destinations must focus on developing their skills and knowledge in sustainable tourism practices while also embracing new technologies and platforms for promotion and distribution. Additionally, the industry must work together to create more opportunities for collaboration and knowledge-sharing, allowing businesses and destinations to learn from each other and stay up-to-date with the latest trends and developments.

Conclusion

In conclusion, the travel industry in New Zealand is a dynamic and rapidly evolving market that offers many opportunities for growth and success. The government's support of tourism and innovation, changing consumer behaviors, and technological advancements are all contributing to its success. To capitalize on these opportunities and overcome the challenges facing the industry, travel businesses and destinations must stay up-to-date with the latest trends and developments and prioritize sustainability and authenticity in their offerings. By focusing on innovation, collaboration, and sustainability, the travel industry in New Zealand is well-positioned for continued growth and success in the years to come.

Another key trend in the travel industry is the increasing importance of digital marketing and customer engagement. As travelers become more tech-savvy, businesses and destinations must embrace digital marketing and social media platforms to connect with their audiences and promote their offerings. This trend is driving many businesses and destinations to invest in digital marketing and customer engagement strategies, creating new opportunities for engagement and monetization.

However, the travel industry in New Zealand also faces a number of challenges that must be addressed in order to ensure its continued success. One of the biggest challenges is the changing regulatory landscape, particularly in the wake of the COVID-19 pandemic. Many businesses and destinations are facing new restrictions on travel and tourism activity, making it more difficult to operate and attract visitors. To address this challenge, the industry must focus on finding new and innovative ways to promote and market its offerings, such as virtual tours and online experiences.

Another challenge is the increasing competition in the global travel market. As more destinations around the world become accessible to travelers, businesses and destinations in New Zealand must differentiate themselves and offer unique and authentic travel experiences to attract visitors. This requires a deep understanding of traveler preferences and behaviors, as well as a commitment to sustainability and authenticity.

Despite these challenges, the future outlook for the travel industry in New Zealand remains positive. With the government's support of tourism and innovation, changing consumer behaviors, and technological advancements, businesses and destinations have numerous opportunities to create and promote sustainable and authentic travel experiences. By focusing on innovation, collaboration, and sustainability, the travel industry in New Zealand is well-positioned for continued growth and success in the years to come.

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By Melissa Goh
Published on 25 May 2023