Top Travel Companies in Singapore

Singapore’s travel industry includes tourism, packaged holidays, hotel stays, private vacation rentals and cruises. Online travel agencies (OTAs) like Expedia and Opodo, in addition to tour operators such as TUI, are included in package holidays. Hotels.com, Booking.com and Airbnb are specialised providers of hotels and private accommodation. Singapore has over 1,000 registered tour agents providing services such as accommodation, air ticketing, ferry ticketing, sea cruises, tours, train ticketing, transfers, travel insurance, vehicle rental and visa services.

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Company	Headcount	Contact	Description
RESORTS WORLD SENTOSA	3,328	+65 6577 7980	ABOUT RESORTS WORLD SENTOSAResorts World Sentosa (RWS), Asia’s premium lifestyle destination resort, is located on Singapore’s resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are six unique luxury hotels, the world-class Resorts World Convention Centre and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore’s vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts and public shows. RWS has been named “Best Integrated Resort” since 2011 for nine consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific’s travel industry.RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.
GARDENS BY THE BAY	267	+65 6420 6848	An integral part of Singapore’s “City in a Garden” vision, Gardens by the Bay spans a total of 101 hectares of prime land at the heart of Singapore’s new downtown – Marina Bay. Comprising three waterfront gardens – Bay South, Bay East and Bay Central – Gardens by the Bay will be a showcase of horticulture and garden artistry that will bring the world of plants to Singapore and present Singapore to the World.
SCOTT DUNN	284	+65 3165 4050	At Scott Dunn we live and breathe travel. An insatiable appetite to discover the world runs through every member of our team, whether that’s our Travel Specialists who tailor-make extraordinary luxury holidays for our guests, or our Marketeers, Accountants, Tech Wizards or People Team, all working behind the scenes to ensure everything runs like clockwork. We’ve travelled to all seven continents, exploring everything from the biggest cities to the smallest rural villages, from vast rainforests to tiny desert islands. Our mission is simple – to use the specialist knowledge that we’ve built up from innumerable journeys round the globe to instil in our guests a love of travel as voracious as our own. Our experts know their destinations inside out, from the most unique experiences to the hottest hotels (and everything in between). And we’re meticulous about detail. We know that it’s often the smallest touches that make the biggest difference, and we’ll stop at nothing to make every trip not only exceptional but totally unique. We champion diversity in all forms. We are signatories of both the Race at Work Charter and the Diversity in Hospitality, Travel and Leisure Charter, which are part of our continued commitment to promote equality in our workplace and beyond. In recent years, both our CEO Sonia Davies and our Head of Integrated Marketing have been recognised as Women to Watch in Hospitality, Travel and Leisure. With offices in London, San Diego and Singapore, we are a growing global business, but our team is close-knit. It’s our people that set us apart – passionate, honest and absolutely dedicated to our guests. But don’t just take our word for it; we have been voted Condé Nast Traveller’s Top Travel Specialist in the World year after year, and we intend to keep it that way. Join us in creating magic through travel and let us take you on an adventure.
DISCOVA	252	+65 6351 9449	Discova is your global destination management company, specialising in Tailor-made Travel, Group Series, Educational Travel, and Day Tours & Transfers. We’re here to put people in touch with travel. And not necessarily in the ways they might be used to. We work globally, live locally, and go the extra mile to to connect people to a whole world of possibilities. Our vision is to deliver experiential, authentic and responsible travel for our partners, growing their travel offering one unforgettable journey at a time.
TOUR EAST	83	+65 6735 1221	Established in 1972, Tour East is a Destination Management Company operating exclusively for the B2B market across Asia. We provide personalized travel experiences and MICE programs. We are a leader in our field, being accredited globally with organisations including; the Pacific Asia Travel Association, the Society for Incentive Travel Excellence, and the United States Tour Operators Association.Headquartered in Singapore, with a secondary hub in Bangkok, we have our own operations and sales offices in Vietnam, Cambodia, Thailand, Myanmar, Malaysia, Indonesia, Philippines, Japan and Korea, with affiliate offices in Sri Lanka and Laos, as well as sales and marketing representatives in the United Kingdom, Australia, New Zealand, United States, Central and Latin America including Mexico and Brazil.Our experienced, passionate and well-travelled team drives our drive for constant innovation and quality. This has earned us various accolades and awards from national tourism authorities and global travel media, further affirming our position in the marketplace.
LOTUS ASIA TOURS	14	+60 3-2161 7075	For more than twenty five years, Lotus Asia Tours has provided services and assistance to travellers the world over. Today we have become a modern DMC with skilled communications, lean and modular products, and corporate services. Lotus Asia Tours was established in Indonesia in 1991 as the Travel Division of Lotus Enterprises, a reputable business group operating in the fields of hospitality, restaurants and food import. We are a business-to-business provider of high standard travel services for both the leisure and corporate sectors and have steadily grown over the years establishing our presence in the South East Asian region.We operate out of Indonesia, Malaysia, Myanmar and Singapore with one young yet very prepared and experienced team of Asian and European travel professionals. To rapidly and effectively assist our clientele we have set up three sales offices staffed with the most hands on approach sales personnel. Interacting in five different languages, fifty persons of different ethnicities and nationalities work every day of the year in our offices and on the ground - continuously developing products and providing services and assistance to our international clientele.We consistently update our products and offers with modular tours in several languages throughout our destinations - expanding our services and offers to new localities, especially in Indonesia and Myanmar - and with innovative ideas and venues for MICE events and groups. Whether you are a passionate traveller in search of cultural enrichment, a sun seeker in need of relaxation or a corporation looking for expertise and innovation for your event and motivational travel - you will find that Lotus Asia Tours provides the creativity, organizational skills and bargaining power you are looking for.Please refer to our website www.lotusasiatours.com for more details.
WORLD EXPRESS	22	+65 6339 8625	For over 50 years, World Express has been delivering delightful and inspiring travel experiences to visitors to Singapore.Since our founding in 1969, World Express has provided the highest levels of destination services in Singapore and the region. Our forte lies in customising and delivering experiences that cater exclusively to our clients’ needs and interests.With dedicated departments in the MICE, Leisure and Cruise segments, World Express offers a complete range of ground services for incentive, corporate and leisure travellers. World Express was named a Finalist for Best Meetings / Incentive Organiser at the Singapore Tourism Awards for the past two consecutive years (2016 & 2017).
REALNZ	212	+64 27 313 3973	Our family business was founded in Fiordland in the 1950s by tourism and conservation pioneers Les and Olive Hutchins. Sixty years later, we offer tourism experiences from Rakiura Stewart Island to Whakatipu Queenstown; including world-renowned cruises through Piopiotahi Milford Sound and Patea Doubtful Sound, the Te Anau Glowworm Caves and heritage steamship TSS Earnslaw.For us, the aim is still quite simple – to share the natural heritage and astounding beauty of the region with visitors – just as our founders intended.
PLOVER	27	+65 6298 8988	Plover is a travel and technology provider with presence across Asia Pacific. We are one of the leading travel management companies (TMC) in Singapore, serving clients in various industries. In addition, we offer our wholly owned technology platform and apps in business travel and productivity on a Software-as-a-Service (SaaS) basis to corporates and other travel agencies in the region. We are backed by strong global investors, and led by proven professionals from global TMCs and technology companies. We aim to delight our clients by making business travel easier.Learn more about us at www.plover.co
SAFE2TRAVEL PTE LTD	52	+65 6220 8833	Safe2Travel Pte Ltd (S2T) is a homegrown corporate travel management agency who prides on our long standing relationship with the public sector as well as many mid-size to large organisations with global presence in the private sector. With corporate travel constantly evolving, modern challenges will require modern solutions. S2T is committed to continued improvement in terms of travel technology to drive savings, operational efficiency and Duty of Care for our valued business travellers. Speak to us on your corporate travel needs today. 📩: info@safe2travel.com☎: 6823 3011
STAR CRUISES	1,798	+65 6890 7188	Star Cruises is a wholly-owned subsidiary of Genting Hong Kong, a leading global leisure, entertainment and hospitality corporation, taking on the bold initiative to grow the region as an international cruise destination with a fleet of six vessels including SuperStar Virgo, SuperStar Libra, SuperStar Gemini, SuperStar Aquarius, Star Pisces and The Taipan.Genting Hong Kong is a leading corporation principally engaged in the business of cruise and cruise related operations along with leisure, entertainment and hospitality activities with three different brand names - Star Cruises, Dream Cruises and Crystal Cruises as well as several shore-based business such as Resort World Manila, Zouk and Genting World Hotel.
TRAVEL CUE MANAGEMENT	113	+65 6572 4081	Travel Cue is a Travel Information Management Company that professionally organizes and manages travel related information and services for corporations operating in varied industries such as Oil & Gas, Shipping & Yachting, Education, Legal, Banking & Finance and Information Technology.Our aim is to redefine the conventional positioning of the travel industry by aligning people and technology towards managing content, services and information. The objective is to utilize the knowledge base in creating unique customizable solutions to targeted business verticals.At Travel Cue we strongly believe in bringing together people who understand the industry and act as change agents in an ever-changing business landscape. The people-centric approach ensures that we stay aligned with our customer requirements with flexibility in building customizable solutions.The team at Travel Cue places your requirements at the centre of our business and continually evolves the delivery platform in perfect harmony with your business objectives.
VROOMVROOMVROOM	29	+61 1300 722 920	VroomVroomVroom compares and books car rental in Australia, New Zealand and around the world. We are industry leaders who strive to provide the easiest way to book car hire. Since our launch in 2001, we have assisted over two million car and campervan rental bookings.Vroom is a valued partner of car rental companies like Avis, Budget, Europcar, Thrifty, Hertz and Enterprise. We work together to provide car and campervan hire for both business and leisure markets.We operate a number of direct retail brands including VroomVroomVroom, Car Hire and Bargain Wheels as well powering B2B partnerships including Tiger Airways Australia and Perth Airport. Headquartered in Brisbane, Australia, we are a global company with team members working in over 12 countries.We pride ourselves on our innovative strategies with a primary focus on customer care. Our team is passionate about acting with integrity, transparency and constantly growing.To learn more visit us at https://www.vroomvroomvroom.com.au/
WEBBEDS	1,633	+65 3212 3216	WebBeds is a global marketplace for the travel trade, providing powerful distribution solutions that make selling and buying accommodation and ground travel product easier.We source content from travel suppliers, connect, aggregate and merchandise that content in our platform, the WebBeds Marketplace, and distribute it to our global network of travel buyers (our distribution partners), who sell to the travelling public.WebBeds partners are supported through a truly global footprint, we have a team of 1500+ people in 120+ cites across 50+ countries speaking 50+ languages - all focused on ensuring WebBeds delivers value, choice, expertise and an unrivalled level of service.Hotels and other suppliers - global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more - can sell their products through WebBeds by connecting to a global network of online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue. Travel buyers - online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more - can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade only booking sites.WebBeds is a travel brand of Webjet Limited (ASX: WEB) – an ASX 200 listed company operating a global digital travel business.Find out more about us at webbeds.com
WINGS GLOBAL TRAVEL	325	+65 6933 9797	Wings is a global travel management company serving niche industries where travel and mobility are critical to business. Founded in 1992, we manage complex travel programmes for clients in specialised sectors such as investment banking, legal and professional services, energy and marine, and mining and manufacturing. Founded in 1992 by President and CEO Tony Sofianos, Wings has wholly owned and managed operations worldwide, best-in-class technology and unrivalled service standards. Today we employ over 450 people generating annual sales of more than £420 million.
NEWPORT WORLD RESORTS	2,652	+63 2 7908 8000	Be part of the first and largest casino, hotel, and entertainment complex in The Philippines—and still growing!Were on a mission to thrill the world, and were looking for people who have the talent, passion and right attitude to be part of our team. Build your hospitality and tourism career with Newport World Resorts (formerly known as Resorts World Manila) , the industry pioneer that started the whole integrated resort development concept in the Philippines when it became the first one-stop, nonstop leisure and entertainment hub in the country. Located right across the street from the Ninoy Aquino International Airport Terminal 3 (NAIA 3), Newport World Resorts is currently home to five international hotels: the 5-star Marriott Hotel Manila, Sheraton Manila, Hilton Manila, Hotel Okura Manila, and the mid-range Holiday-Inn Express Hotel. Newport World Resorts also operates the country’s largest casino, food and beverage outlets ranging from casual to fine dining restaurants; 24-hour bar and entertainment spots; the Newport Mall, which houses upscale shops, more restaurants and high-end cinemas; plus the Newport Performing Arts Theater, the grand venue for concerts, events, and all-Filipino productions of Broadway musicals. All of these add up to one thing: a vibrant workplace, where every day is an opportunity to thrill.
TOURISM MALAYSIA	456	+60 3-8891 8000	Our MissionMarketing Malaysia as a destination of excellence and to make the tourism industry a major contributor to the socio-economic development of the nation.Our Objectives- Promote Malaysia as an outstanding tourist destination.- Showcase Malaysias unique wonders, attractions and cultures.- Enhance Malaysias share market for meetings, incentives, conventions and exhibitions (MICE).- Increase Malaysias tourism revenue by increasing tourist numbers to Malaysia and extend their length of stay.- Encourage tourism and its related industries in Malaysia.- Help develop domestic tourism and promote new investments in the country, as well as provide increased employment opportunities.- The growth of tourism would also contribute positively to the countrys economic development and quality of life.Our HistoryThe Tourist Development Corporation of Malaysia (TDC) was established on 10 August 1972 as an agency under the former Ministry of Trade and Industry by an Act of Parliament. With the inception of the Ministry of Culture, Arts and Tourism on 20 May 1987, TDC was moved to this new ministry; and became the Malaysia Tourism Promotion Board (MTPB) through the Malaysia Tourism Promotion Board Act 1992. Popularly known as Tourism Malaysia, its full focus is on promoting Malaysia domestically and internationally.
TEN LIFESTYLE GROUP	1,014	+65 3157 5000	Ten partners with global financial institutions and other premium brands to attract and retain wealth and mass affluent clients. Millions of members have access to Tens services across travel, dining, entertainment, lifestyle and retail benefits on behalf of over fifty clients, including HSBC, Coutts, Royal Bank of Canada, Westpac and many more. Our market-leading platform and service delivers a seamless experience and unparalleled access for your most important clients.Ten’s leading technology-enabled travel and lifestyle platform provides unmatched concierge services, bespoke loyalty programmes, tailored benefits and experiences, and personalised and targeted communications.Established in the UK in 1998, and a certified B Corp™ business, Ten operates in over 20 cities worldwide. Our service is delivered in 26 languages including English, French, German, Portuguese, Spanish, Mandarin, Cantonese and Japanese. The service is available 24/7, 365 days a year.Ten is owned by Ten Lifestyle Group Plc, a publicly listed company on the London Stock Exchange (TENG).
DISCOVER THE WORLD - GLOBAL	298	+65 6884 9119	Discover the World is the leader in global travel services and distribution. The top brands in the travel industry trust Discover to perform sales, marketing, business processing, and distribution needs for them across the globe.And why do they trust their brand with us? People, Quality, Integrity and Delivery. And a true global network they can rely on. Discovers network has been built over more than 30 years.Discover remains the dominant innovator for the travel industry at the cutting edge of helping travel companies grow beyond their own network, resources or core competencies. We help bridge the gap to reach across cultures, economies, languages, currencies, and complex business practices to maximize our clients investment and revenue returns. Our reputation is earned every day. We never forget this at Discover. While others may promise the world, we deliver it.
REPUBLIC OF SINGAPORE YACHT CLUB	0	+65 9182 8157	The Republic of Singapore Yacht Club is the oldest yacht club in Asia and the only members-owned yacht club in Singapore. Founded in 1826, the history of the RSYC goes back more than 190 years to an elegant era when the officers and men of Sir Stamford Raffles were our earliest members.Following on the tradition when our first Patron was the first President of Singapore, our Patron includes S R Nathan, Former President of the Republic of Singapore.Our rich heritage continues in our Clubhouse and Marina at West Coast. The move to our new home in August 1999 opened a new chapter in our history and a range of facilities which we could only dream of before.Conveniently situated near the city at West Coast Park, near the junction of West Coast Highway and Clementi Road, it also offers easy access to our Southern Islands and Indonesias Riau Archipelago, both favourite boating destinations.Our Marina offers modern berthing and marine support facilities both to members and visiting international boats. We are dedicated to sea sports and also provide social and recreational activities throughout the year to try to meet the needs of all members.

Top Travel Companies in Singapore

Overview

Singapore travel industry reached record breaking numbers prior to pandemic

Singapore is also among the top destinations for cruises, and champions cruise development in the region. It serves as the lead coordinator of cruises in the ASEAN region, collaborating with regional peers to open up more ports and itineraries to boost the region's cruise offerings. Singapore had around 414 cruise calls with a passenger volume of about 2 million in 2019, before the pandemic.

Singapore’s tourism industry contributed around 4% to GDP in 2019 and was on a growth trajectory with GDP contribution expected to grow by approximately 1% YoY to 4.04% in 2020, before COVID-19 hit the industry. Singapore was ranked as the fifth top destination for travel in 2019, the year that tourist arrivals peaked to an all-time high of close to 19 million.

Prior to the pandemic, Singapore had around 260 registered hotels in 2019 with an average occupancy rate of 87% and average room rate of SGD 221. Some 78% of Singapore’s tourists arrived by air transport, while sea and land transport accounted for around 12% and 11% of tourists respectively in 2019.

Year 2019 turned out to be record-breaking in terms of tourism spend as well, with a total spend of around SGD 28 billion. Close to 29% of receipts accounted for other spends while sightseeing, entertainment and gaming was the largest specified category, accounting for approximately 22% (SGD 6 billion) of tourism receipts, and nearly 20% of total tourism receipts were spent on accommodation and shopping in 2019.

Key Trends

Negative impact of COVID-19 results in decline in tourist arrivals, tourism receipts and hotel occupancy

Tourist arrivals were on an upward trajectory until April 2020, when Singapore announced a 14-day quarantine requirement for passengers from all destinations. Tourist arrivals declined by around 86% YoY, from 19 million in 2019 to about 3 million in 2020. This also impacted tourism receipts, which declined by 83% YoY, from SGD 28 billion to SGD 5 billion. However, the average length of stay increased 28% YoY in 2020, due to the quarantine period imposed for tourists.

As a result of the drop in tourist arrivals, hotel occupancy rates suffered a decline of 30 percentage points, falling from 87% in 2019 to 57% in 2020. The average room rate per night also dropped 30% YoY, from SGD 221 in 2019 to SGD 156 in 2020. The trend continued in 2021 as well, where the average occupancy further decreased by 2 percentage points to 56%, while room rates improved slightly by 3% YoY, to SGD 158 per night in 2021.

The hotel industry’s revenue suffered a decline of 77%, from SGD 4 billion in 2019 to less than SGD 1 billion in 2021, as a result of which the number of registered hotels also declined from 262 in 2019 to 247 in 2021 (implying a 6% fall). The continued pressure on the industry has prompted players like STA Travel, a famous tour agent popular among students, and a theme park in Sentosa to close down in 2021.

Government focus on local tourism has helped industry bounce back

Tourist arrivals are already seeing an uptick since November 2021, with arrivals in the first two months of 2022 more than doubling from the same period in 2021, as a result of Singapore’s Vaccinated Travel Lane (VTL) scheme and easing of travel restrictions.

Singapore’s ‘cruises to nowhere’ program amidst the crisis surrounding the cruise industry has created a new opportunity. Singapore accounted for a third of the world’s cruises in 2021, as the country offered cruises to local residents, who have been unable to leave the country. Operated at a lower capacity, with stringent health protocols, the cruises offer ‘round trips’ on luxury liners and have no port of call, lasting only a few days.

The Singaporean government also launched an SGD 45 million SingapoRediscovers campaign in July 2020 to promote inbound tourism, with the SingapoRediscovers Vouchers announced for Singaporeans aged 18 and above in December 2020. The SGD 100 digital vouchers can be spent on local tours, staycations and tickets to leisure attractions.

As of December 2021, around 2 million Sngaporeans had used this voucher at least once, resulting in transactions of close to SGD 180 million voucher transactions, in addition to about SGD 120 million in out-of-pocket payments for voucher related bookings, creating a total spend of approximately SGD 300 million for the travel industry. As a result, the local tours industry recorded strong month-on-month growth with around 320,000 local participants in 2021.

The Singapore Tourism Board (STB) launched the Tour Experience Innovation Lab (TEIL) to encourage new and innovative tour products. STB launched the Performing Arts Tours Pilot Grant, with five new tours under this program, encouraging tour operators and arts practitioners to develop innovative performing arts tours. It partnered with Sentosa Development Corporation (SDC) to develop SentoSights, a series of sustainability- and heritage-themed tours focusing on heritage, sustainability, marine conservation and biodiversity under TEIL.

STB signed an agreement with its locally headquartered OTA Agoda, in March 2022, to jointly promote inbound tourism from Southeast Asia into Singapore. The partnership utilises Agoda’s technology and travel expertise in targeting local tourists for its marketing campaign.

Adoption of sustainable practices has placed Singapore among top sustainable tourist destinations

STB became a member of the Global Sustainable Tourism Council (GSTC) in 2021, in addition to developing a destination sustainability strategy and roadmap for the tourism sector, in line with the Singapore Green Plan 2030. The Singapore Hotel Association (SHA) and STB recently announced the launch of the Hotel Sustainability Roadmap in March 2022, outlining clear targets and strategies for hotels to adopt.

Hotels have already started adopting sustainability targets within their operations, whereby hotels like JW Marriott Hotel Singapore South Beach and Parkroyal Collection Pickering have included sustainability considerations in their infrastructure designs and construction. Others such as Grand Hyatt Singapore, Fairmont Singapore and Swissotel have adopted efficient water usage systems and implemented methods to reduce waste and carbon emissions, thereby minimising environmental footprint.

In addition, Singapore’s Sentosa Island received the Green Destinations Top 100 Stories award, focused on sustainable destinations in 2021. Sentosa aims to become a sustainability certified destination GSTC-D by 2022 and launched the Sentosa Carbon Neutral Network in 2021, Singapore’s first business alliance committed to carbon neutrality by 2030.

Key Statistics

Singapore’s travel -u0026 tourism market revenue is projected to reach around USD 3 billion in 2022.
The market is expected to grow at an annual growth rate of 12% from 2022-2026, reaching USD 4 billion by 2026.
Packaged holidays represent the largest market segment within the industry, with a projected revenue of USD 1 billion in 2022.
The hotels segment is expected to reach a volume of around 5 million users by 2026.
The average revenue per user (ARPU) of the travel -u0026 tourism market is expected to amount to USD 760 in 2026, with 78% of total revenue attributable to online sales.

Top Singapore MNCs in Travel Sector

TRIPADVISOR SINGAPORE PRIVATE LIMITED

TripAdvisor Singapore Pte. Ltd., which was established in 2010, is a multinational travel site helping travellers plan and enjoy the perfect vacation. TripAdvisor provides recommendations from travellers, as well as an extensive range of travel options and planning tools with streamlined access to booking tools. Travellers from all over the world use the TripAdvisor website and app to read reviews and comments; compare inexpensive hotel, airline, and cruise costs; book popular tours and activities; and reserve tables at renowned restaurants. TripAdvisor is available in 49 markets and in 28 languages.

HOTELBEDS PTE. LTD.

Incorporated in 2001, Hotelbeds Pte. Ltd. is a B2B seller of travel ancillaries, offering 24,000 transfer routes as well as attractions, tickets, and car rental options. Hotelbeds provides hotels all over the world access to high-value, complementary, distribution channels that greatly enhance occupancy rates. It connects hoteliers to a global network of hard-to-reach B2B travel buyers such as tour operators, retail travel brokers, airline websites, and loyalty programs.

CWT TRAVEL SERVICES SINGAPORE PTE. LTD.

CWT Travel Services Singapore Pte. Ltd. was established in 1872. It is a business-to-business travel management software firm. Companies and governments are clients of CWT Travel Services. The company assists firms in delivering employee-engagement travel programmes. CWT Meetings -u0026 Events (M -u0026 E) is an award-winning global corporate meetings and events management service provider. It provides comprehensive live, virtual, and hybrid programme solutions. Meanwhile, CWT Travel Services’ business strategy received the Gold CSR rating (2017-2019) and Platinum Sustainability rating (2020-2021) from EcoVadis.

JTB PTE LTD

JTB Pte. Ltd. was established in 1912 to serve the ticketing needs of foreign tourists visiting Japan. It has evolved into a travel and tourism firm, offering a range of products and services for the leisure sector, while also serving the corporate, education, and MICE markets. JTB’s business extends beyond serving local customers as its offices are crucial hubs that dispatch and receive international travellers. Outbound Leisure, Inbound Leisure, My Bus, Corporate, Education, and MICE sections are all part of JTB’s portfolio of products and services.

TRAVELOKA SERVICES PTE. LTD.

Established in 2015, Traveloka Services Pte. Ltd. is a leading Southeast Asian online travel firm that combines a variety of travel needs onto a single platform. Traveloka provides flights, hotels, trains, flight + hotel packages, attractions and activities, connectivity products, airport transportation, buses, and vehicle rental. It also features a direct lodging inventory, which includes hotels, flats, guest houses, homestays, villas, and resorts. Traveloka serves travellers in Indonesia, Thailand, Vietnam, Malaysia, and the Philippines.

FCM SINGAPORE PTE. LTD.

Incorporated in 2004, FCM Singapore Pte. Ltd. is a multinational travel management company that provides booking and management services. It serves clients in a variety of markets and locations worldwide. FCM Singapore is a transformative travel management company which is committed to future-proofing business travel programmes. It collaborates with customers to co-create innovative and effective solutions. The World Travel Awards has honoured FCM Singapore with the World's Leading Travel Management Company Award for the past ten years.

BCD TRAVEL SINGAPORE PTE. LTD.

BCD Travel Singapore was established in 2006, following the merger of two travel companies with WorldTravel BTI, under one ownership. BCD Travel's worldwide headquarters are in Utrecht, in the Netherlands, with regional offices in Atlanta and London. It collaborates with travel and procurement professionals to simplify the complexities of corporate travel, drive savings, boost satisfaction, and help organizations. BCD Travel assists businesses to make the most of their travel budgets. It provides travellers with cutting-edge technologies that keep them secure and productive. BCD Travel won the SAP Concur Distinguished Partner Award in 2022, the Most Admired Travel Management Company 2017-21, and the Highest Reputation in the Travel Services Sector Award in 2019.

H.I.S. INTERNATIONAL TRAVEL PTE LTD

Established in 1993, H.I.S. International Travel’s business involves providing travel services and resources. The company is headquartered in Tokyo. It offers everything from standard tour packages to adventurous excursions, customized private group tours, and business incentive trips. H.I.S. International enables organizations to obtain the most recent travel information from around the world, allowing for seamless arrangements for airline and hotel reservations, as well as all other travel and tourism requirements. Each unique tour is precisely organized and highly regarded, so that consumers may travel with confidence to any place via its extensive global network.

BUFFALO TOURS (SINGAPORE) PTE. LTD.

Buffalo Tours Pte. Ltd., a destination management firm, was incorporated in 1994. It provides private and group guided tours, hotels, transportation, flights, cruises, day trips, and excursions around Asia. In 2019, Buffalo Tours in Asia and Olympus Tours in the Americas announced the merger of their respective destination management companies (DMCs) to form Discova. The company provides ground transportation, lodging, large group tours, individual traveller adventures, MICE, and educational travel. Discova has offices and operations in Vietnam, Cambodia, Thailand, Myanmar, China, Hong Kong, Japan, Malaysia, and Indonesia, as well as sales offices in Australia, the United Kingdom, the United States, and Russia.

TRIP.COM TRAVEL SINGAPORE PTE. LTD.

Established in 2003, Trip.com Travel Pte. Ltd. is a subsidiary of Trip.com Group, which is an online travel company headquartered in China. It has created an extensive hotel network to provide customers with a wide range of options. The website offers airfares, hotels, rail travel, car rental, airport transfers, tours, and attraction tickets for hotels in 200 countries and regions. Trip.com Travel - which includes Trip.com, Ctrip, Skyscanner, and Qunar - is a significant global travel services provider. It helps travellers all over the world make cost-effective bookings for travel products and services through comprehensive travel-related content and resources, as well as an advanced transaction system of apps, websites, and 24/7 customer service centres.

Top Singapore Large Local Enterprises in Travel Sector

AGODA COMPANY PTE. LTD.

Agoda Company Pte. Ltd. is an online travel platform, with headquarters in Asia. It was established in 2005 and is now owned by Booking Holdings. Agoda's web and mobile applications offer a first-rate reservation service in 38 languages, combining local expertise and local relationships. It creates an environment for creativity, collaboration, and experimentation in every department – from engineering to customer experience – as well as the tools to work quicker and smarter. Agoda offers convenient access to a diverse range of premium and inexpensive hotels, apartments, homes, and villas to meet all budgets and vacation needs of tourists.

CHAN BROTHERS TRAVEL (PTE) LIMITED

Chan Brothers Travel Pte. Ltd. was established in 1967. Chan Brothers offers a choice of destinations through: Asia Global Vacation, which specialises in affordable, good-value tours for dream vacations, as well as the Euroworld brand, which is a gateway to flexible and affordable European travel; Chan's World Holidays, a company-owned franchise shop that offers off-the-beaten-path unusual vacations and Muslim tours; and Chan Brothers Express, which specialises in Club Med holidays and regional beach getaways. Chan Brothers Travel won the TTG Travel Award in 2019, The BrandLaureate Special Edition World Award Singapore in 2018, Expat Living Readers' Choice – Gold, and Reader's Digest Quality Service Award – Gold in 2022.

TOUR EAST SINGAPORE (1996) PTE LTD

Established in 1996, Tour East Singapore (1996) Pte. Ltd. is a full-service destination management firm with offices in 18 countries in the Asia-Pacific. It supports and provides industry partners with exceptional, personalized, travel experiences and MICE programmes in Singapore, Hong Kong, Thailand, Laos, Malaysia, Indonesia, the Philippines, Vietnam, Cambodia, Myanmar, China, Korea, Taiwan, Japan, Sri Lanka, the Maldives, Australia, and New Zealand. As a part of Holiday Tours -u0026 Travel, Tour East Singapore delivers a variety of services and products for both inbound and MICE travellers. Across various destinations, it provides a diverse spectrum of one-of-a-kind experiences.

WTS TRAVEL -u0026 TOURS PTE LTD

WTS Travel -u0026 Tours Pte. Ltd. was founded in 1989, and holds a license from the Singapore Tourism Board (STB) to operate as a Travel Agent, School Tour, and Motor Coach Operator. WTS Travel -u0026 Tours has expertise in handling GIT (Group Incentive Tours) and meetings, conventions, conferences, exhibition packages, and educational school tours and transfers. It specializes in customizing and designing tour packages for groups, associations, corporations, schools, residents' committees, and community clubs, as well as several large-scale events such as the World Trade Organization Convention and the Queen Elizabeth II Cruise Arrival. WTS Travel has numerous outlets strategically positioned throughout Singapore to serve a diverse customer base, particularly in Malaysia, Indonesia, and Thailand.

DYNASTY TRAVEL INTERNATIONAL PTE LTD

Incorporated in 1978, Dynasty Travel International Pte. Ltd. is an online travel firm headquartered in Singapore. It has created focused trips that have transported travellers to far-flung corners of the globe, discovering everything from vast cities to small towns, luscious jungles and sand-whipped desert lands. Dynasty Travel works with local communities to offer unique experiences - for example, the company provides the opportunity for tourists to join local fishermen and enjoy the sea-to-plate experience. Dynasty Travel also supports sustainable practices by offering eco-friendly accommodation options, and attractions that respect wildlife and the environment.

CITY TOURS -u0026 CAR RENTALS PTE. LTD.

Repeated company as per the client

CHANGI TRAVEL SERVICES PTE. LTD.

Changi Travel Services Pte. Ltd., a subsidiary of Changi Airport Group, was incorporated in 2012. It provides customized travel solutions to corporate clients and mass consumer demand beyond Singapore Changi Airport. Its clientele includes a diverse range of firms: multinational corporations; small and medium-sized enterprises; and global, regional, and local organizations from every trade and industry. It also focuses on online e-commerce platforms to attract foreign travellers. Changi Travel Services is headquartered in Singapore and has operations throughout Southeast Asia.

CONNECT GROUP PTE. LTD.

Incorporated in 2012, Connect Group Pte. Ltd. and Prime Travel announced the merger of their operations in October 2019, with Connect Group holding 100% of Prime Travel, and the amalgamated company operating under the name Travel Cue Management. Travel Cue is a travel management firm that organizes and maintains travel-related information and services for organizations in a variety of industries, including oil and gas, shipping and yachting, education, legal, banking and finance, and information technology. Its services include business air travel reservations and ticketing; crew and project workforce mobilization; accommodation reservations and transport arrangements; and conferences, meetings, and corporate events. Visa application services and travel insurance are also offered. Travel Cue is recognised for its affiliation with the APSA, and was accredited by the IATA. It was also ranked on The Financial Times’ list of High-Growth Companies in the Asia-Pacific, and on The Strait Times’ and Statista’s list of Singapore’s Fastest Growing Companies.

Top Singapore SMEs in Travel Sector

TRANSTAR TRAVEL PTE LTD

Transtar Travel Pte. Ltd., which was incorporated in 1994, is a firm that specializes in coach travel and tours. It is a premier express coach company that has served customers in Singapore since it was established, operating routes from Singapore to important cities throughout Malaysia. Transtar Travel has developed a loyal clientele that relies on its exceptional service and quality. The accolades it has received over the years include: Genting Highlands Resort World Berhad's Top Agency Honor Award, NATAS' Active Member Award, Star Cruise's Excellence Award, Century Hotels Malaysia's Top Achievers Award, and Awana Hotels -u0026 Resorts' Top Singapore Operator Award.

WEGO PTE. LTD.

Wego Pte. Ltd. was established in 2005. Wego provides a comparison of all travel products and prices offered in the marketplace by merchants, both local and global, and helps buyers quickly identify the best bargain and place to make a reservation, whether directly with an airline or hotel, or through a third-party aggregator website. It offers award-winning travel search websites and top-rated mobile apps to travellers in Asia, the Pacific and the Middle East. Wego has regional offices in Dubai, Bangalore, and Jakarta. Many travellers use Wego, whether they are going off on an adventure, traveling on a work assignment, or simply making that long-awaited family reunion.

AIR SINO-EURO ASSOCIATES TRAVEL PTE. LTD.

Air Sino-Euro Associates Travel (ASA) Pte. Ltd. was incorporated in 1980. It is a home-grown travel agency, popularly known as ASA Holidays, which offers extensive outbound travel services to holiday destinations worldwide. ASA Holidays’ experienced travel consultants provide quick and reliable information and focused assistance for corporate travel. Whether a small or medium-sized business or a global corporation, the agency tailors a rewarding, enriching, and unforgettable experience. Among the services offered by Air Sino-Euro Associates are incentive and corporate packages, charter flights, reasonable group packages, affordable free and easy tours, international ticketing and hotel reservations, cruise packages, visa application assistance, and travel insurance.

COMMONWEALTH TRAVEL SERVICE CORPORATION PTE LTD

Commonwealth Travel Service Corporation (CTC) Pte. Ltd. was incorporated in 1990 as a tour agency and is headquartered in Singapore. It offers a range of travel services such as outbound tour packages, flexi holidays, customised and private touring experiences, MICE travel, educational and immersion programmes, and specialised holiday programmes for the Muslim market. CTC Travel works with professional partners around the world, including China, Europe, America, Australia, New Zealand, Japan, Korea, Taiwan, and the Middle East. CTC Travel was honoured with Superbrand status, and the Successful Entrepreneur Award in 2010. Moreover, CTC was also named as one of the best performers in the Asia-Pacific region.

NAM HO TRAVEL SERVICE (SINGAPORE) PRIVATE LIMITED

Nam Ho Travel Service (Singapore) Pte. Ltd. is a Singaporean company incorporated in 1963. It is a full-service travel and tour firm that offers a wide range of attractive services to both corporate and leisure tourists. The company provides holiday trips, travel packages, and many other itineraries. Nam Ho Travel Service is a member of several international organizations, including the International Air Transport Association (IATA), the National Association of Travel Agents of Singapore, and the Singapore Tourism Board.

EU HOLIDAYS PTE. LTD.

EU Holidays Pte. Ltd. was incorporated in 2010. It aspires to provide its clients with an entirely new travel experience. In 2013, the EU MICE office was established to cater to corporate travel, with a focus on corporate meetings, conferences, and events. And EU Asia was created to cater to people who want to travel within the Asian region. It launched EU Vacations the next year to serve the Malaysian market. EU Holidays aims to constantly develop its products and services in order to better serve the consumer. EU Holidays has received prestigious awards, including the Asia Excellence Award and the Singapore Excellence Award in 2013, as well as the Singapore Prestige Brand Award.

AZZA TRAVEL -u0026 TOURS PTE LTD

Established in 1992, Azza Travel -u0026 Tours Pte. Ltd. is a travel service agency. It arranges excursions for Singaporeans travelling mostly to Asia, the Middle East, and Europe, with a concentration on Free Independent Traveler (FIT) clientele. Its Haj and Umrah sections were established in March 2000, and they continue to be a significant business opportunity. Hajj -u0026 Umrah Packages, Qurban Packages, Tour Packages, Customized Tours, and 2-to-go Daily Departures are among the services provided by Azza Travel -u0026 Tours.

AIRSERVE MARINE TRAVEL PTE. LTD.

Airserve Marine Travel Pte. Ltd. is a travel firm which was incorporated in 1995. It offers services to a diverse range of clients from a variety of industries. Headquartered in Singapore, Airserve Marine Travel has support offices throughout the region. It provides travel management services for the thriving maritime and offshore industries, and its activities have since extended to corporate management, boutique leisure travel, educational immersion trips, and luxury golf retreats. Airserve Marine Travel and Airserve Group are subsidiaries of the International Marine Travel Group (IMTG), a strategic association of independent travel firms specializing in the global transportation of seafarers and offshore labour.

NEW SHAN TRAVEL SERVICE PTE. LTD.

Established in 1972, New Shan Travel is a wholesaler that provides airplane tickets at reasonable prices to both businesses and private travellers. New Shan Travel provides a wide range of specialized services to a broad audience. It has been recognised as one of the finest passenger sales agents in Singapore.

WOOPA TRAVELS PTE. LTD.

Woopa Travels Pte. Ltd., which was incorporated in 2015, is a travel agency and destination management firm. It provides inbound and outward travel, airline ticketing, MICE, and other services. Woopa Travels offers its customers an innovative adventure by combining travel guides with revolutionary travel technologies to take storytelling to the next level. The Woopa Group is made up of various travel businesses that cater to different markets and target audiences. Monster Day Tours, UBE, and 8xplore are among its brands.

Top Singapore Fastest-Growing Companies in Travel Sector

WORLDROAMER PTE. LTD.

Incorporated in 2018, WorldRoamer Pte. Ltd. is an online travel firm with an all-in-one online travel booking platform, which primarily offers hotel reservation services. It provides everything that's required in a travel destination—through the discovery of travel inspiration, a trip planner, and a network of lodgings and activities to enjoy. WorldRoamer focuses on establishing a good relationship with its clients, offering competitive pricing, knowledge of consumer trends, and reservation services.

TRUTRIP PTE. LTD.

TruTrip Pte. Ltd. was incorporated in 2019 and is headquartered in Singapore. It blends travel technology with the travel ecosystem of Southeast Asia, to create a simple and cost-effective travel management solution for enterprises of all sizes. TruTrip provides a simple and intuitive booking experience, enhanced travel analytics, a wide range of options, integrated policy and management tools, travel risk intelligence, and much more. Its platform is designed with modern travel technology and consumer-grade design, enabling businesses to streamline and automate trip bookings.

NUSATRIP SINGAPORE PTE. LTD.

Incorporated in 2016, Nusatrip Singapore Pte. Ltd. is a web-based travel firm. It is Indonesia's first online full-service travel agency, offering flights (both international and domestic) and hotels in Indonesia. It provides information, rates, and availability of domestic and international air travel, as well as booking services in one location. The portal has a simple interface and combines innovative technology and up-to-date travel expertise that users may utilize to arrange their journeys.

ATTA PTE. LTD.

Atta Pte. Ltd. is a travel technology firm which was incorporated in Singapore in 2018. It is headquartered in Singapore. Ata combines big data and AI to forecast future costs and advises passengers on the optimum time at which to make their reservations in order to take advantage of the best hotel deals. Atta also has a presence in Japan to cater to Japanese travellers.

TRIP.COM TRAVEL SINGAPORE PTE. LTD.

CONNECT GROUP PTE. LTD.

TRAVELOKA SERVICES PTE. LTD.

SHANTI TRAVEL ASIA PRIVATE LIMITED

Since it was established in 2005, Shanti Travel Asia Pte. Ltd. has been assisting and discovering Asia through teams at local agencies in other countries. The travel agency’s tailor-made excursions across Asia are coordinated with its agencies in New Delhi, Pondicherry, Colombo, Kathmandu, and Yangon (Rangoon). Shanti Travel creates one-of-a-kind off-the-beaten-path excursions that provide clients with an authentic travel experience around Asia. The company is headquartered in Singapore.

By Gerald Bong

Published on 07 August 2023

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