Top Consumer Services Companies in New-Zealand

The Consumer Services Industry in New Zealand has been growing rapidly in recent years, contributing significantly to the country's economy. In 2022, the industry's GDP was NZD 6.8 billion, accounting for 2.2% of New Zealand's total GDP. The industry employed over 75,000 people, a 4% increase compared to the previous year. These figures highlight the critical role that the consumer services industry plays in New Zealand's economy.

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CompanyHeadcountContactDescriptionDecision Maker
BONDI SANDS144

BEAM MOBILITY269

NORTHCOTT608 +61 1300 601 868

As one of Australia’s largest not-for-profit disability service organisations, Northcott provide services from metropolitan and regional locations throughout NSW and the ACT. We have 90 years of experience and expertise in the disability service industry, that works with customers to realise their potential.A registered NDIS provider, we employ almost 2,500 staff and provide empowering, personalised services to over 13,500 people with disability, their families and carers each year.Northcott provides personalised and dynamic support, delivered by a committed team who will optimise and maximise support and services for every customer.Our experience and expertise gives confidence to our customers they are in good, trustworthy hands. Our commitment to innovation and pushing boundaries allows us to tackle any challenge currently creating barriers for our customers to reach their potential.Northcott’s diverse range of service offerings and strong community partnerships gives customers easy access to the supports they need or want through a single gateway from our many locations.Our purpose is to build an inclusive society where people can live the life they choose. We support people with disability to reach their full potential by providing services and support to promote a genuinely inclusive society.Our vision is to grow our services because customers choose us as their provider of choice.We are a values-based organisation that strives to foster a workplace culture based on our core values:- Friendly and Considerate- Committed and Enthusiastic- Innovative and Responsive- Ethical and Courageous- Professional and Competent

ISELECT375 +61 131920

At iSelect, we’re passionate about helping Australians reduce their household bills and save money, time and effort. We are Australia’s go-to destination for comparison across insurance, utilities and personal finance products made available from our range of providers. We compare from a wide range of Australia’s leading brands and our highly trained consultants help customers compare, select and save.

COMPRENDÉ12 +64 4 384 2141

Comprende was established in 2014 with a combined experience in operations, sales and strategic planning. Our mission is to lift the general level of service and change the perception of property managers, giving investors and tenants a fresh approach to property management. We are turning traditional property management on its head. Gone are the days of grumpy and unfair property managers. Our experience tells us that investors and tenants want similar outcomes and everyone wants life to be stress-free, we are here to facilitate that relationship. Our goal is to give you peace of mind and sustainable rental returns through proactive property management. We work best with rental property owners who value tenant relationships and recognise a consistent level of upkeep is important to creating a sustainable investment.Address: 10 Wigan St, Te Aro, Wellington 6011

FIRST ASSISTANCE51 +64 9 356 1656

First Assistance is an emergency assistance company that works on behalf of clients and partner organisations to deliver comprehensive, around the clock support to people in emergency situations. We specialise in Travel and Medical assistance requiring immediate and on-going response, operating 24 hours a day, 365 days of the year from our Auckland offices. With an extensive international network of clients and partners, First Assistance has connections that can guarantee professional services anywhere around the world.The aim of First Assistance is to provide a seamless solution from first contact to resolution of the issue. We see ourselves as an extension of our client organisation and treat each interaction accordingly. All calls on behalf of our clients are answered in their name, giving customers peace of mind that the company they deal with is supporting them in their time of need.Since its inception in New Zealand in 1992, First Assistance has placed great pride in its ability to provide issues resolution and assistance solutions with an unrivaled level of expertise. At First Assistance, our experts are on the front line. We hire highly trained doctors, nurses and travel insurance experts to manage all communications, meaning the people answering our calls are not simply conduits for information, but rather can provide the right advice and solutions instantly.

GOVN3656 +64 21 895 044

Govn365 is the governance tool to review, assess and improve your organisation.

HIRE A HUBBY LIMITED137 +64 800 024 050

Hire A Hubby is for people wanting Self Employment/Be Your Own Boss/Get A Life with NZ #1 Property Maintenance Franchise Group.It’s a fantastic opportunity to change the way you live, and be in control of your own destiny.With a Hire-A-Hubby franchise you’ll be able to create wealth for yourself and reap the rewards of your efforts.You’ll enjoy time with your family and friends when you choose, and build a work-life balance that suits your lifestyle.If you’ve got a strong basic knowledge of household maintenance and repair or a trade qualification we’d love to help you build a successful, profitable business you can be proud of.

INITIA GROUP SG39 +65 8133 0818

INITIA Group. The Biggest Lifestyle Beauty LoungeExperience -based lounge that contributes to relaxation and inspiration.A beauty lounge that’ll make you look and feel good inside and out.INITIA has been in the beauty industry for years and has created and established a series of new Salon concepts. We also have businesses in F&B and Art. We offer plenty of opportunities for growth and learning through the experience of working alongside top-tier staff and mentors. We give our team all the support, training and resources needed to enrich their knowledge and improve their mastery of highly coveted and in-demand marketable skills.

OXYGEN NZ LTD7 +64 800 854 085

Oxygen Air specialises in heating and cooling solutions for your home or office throughout Auckland, Hamilton and Tauranga. New Zealand owned and operated and the benefit of a large and highly experienced team, you can rest assured that the solutions we provide will last for years to follow.We are proud to represent New Zealand’s leading heat pump and air conditioningbrands: Fujitsu, Panasonic, Gree and Mitsubishi. We will gladly provide you with a free heat pump quote in greater Auckland, Hamilton, Tauranga and surrounding areas.From your first visit to our heat pump and ventilation showroom, or free heat pump quote at your home or business, until the code of compliance for your newly installed heat pump or Aspen Ventilation system, we will work with you to ensure your expectations are exceeded wherever possible.

IMAGE SERVICES LTD - TRADING AS PREENS DRYCLEANERS - PREENS APPARELMASTER - PREENS LINENMASTER8 +64 3 477 2140

Retail Dry Cleaning business Workwear Rental & Workplace Rental business.Currently Image Services Operates four brands:-- PREENS DRYCLEANERS - Drive In Main Factory 1 Kitchener St & Drive In Castle St North Dunedin www.preens.co.nz- PREENS APPARELMASTER - Workwear Rental & Workplace Rental - Main Factory 1 Kitchener St & Oamaruwww.preensapparelmaster.co.nz- PREENS LINENMASTER - Linen Rental for Hotels & Motels / Function Hire Linen - Factory 5 Kitchener Street Dunedinwww.preenslinenmaster.co.nz- NEWTONE DRYCLEANING - Retail Drycleaning - Two Factories - CBD Dunedin & Gorewww.newtone.co.nz

SMARTE CARTE321 +65 8698 1936

Smarte Carte® offers exciting career opportunities in dynamic, fast-paced environments. We are the leading provider of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs at more than 3,000 locations worldwide. Whether its operations at a major international airport, mall, theme park, or ski resort the Smarte Carte® team remains committed to providing great service and support to our clients and customers.

SHUTL3 +64 27 353 0045

Shutl is an e-bike subscription service. Shutl gives you the freedom to just ride, as the subscription includes all the perks, with none of the hassle. Think on-demand repairs, scheduled servicing, and instant theft replacement. We take the barriers and hassle out of ownership, to make your commute awesome.

CONSERVATION INTERNATIONAL1,574 +65 8625 4675

Since 1987, Conservation International has worked to spotlight and secure the critical benefits that nature provides to humanity.Combining fieldwork with innovations in science, policy and finance, we’ve helped protect more than 6 million square kilometers (2.3 million square miles) of land and sea across more than 70 countries.Today, with offices in more than two dozen countries and a worldwide network of thousands of partners, our reach is truly global. But we couldnt have made it this far without you. Your contributions support our work to protect nature for the benefit of us all.

THE ENTOURAGE82 +61 1300 496 488

Founded in 2010 by award-winning entrepreneur and investor, Jack Delosa, The Entourage is Australias largest and most effective trainer and community for entrepreneurs. ► 3500+ businesses transformed► Across 150+ industries► More than $2 Billion generated for Australian businesses► Online and worldwide community of 470,000► 40,000 attendees at our events► Driven by Australia’s most passionate minds in business educationAt our core, we believe that entrepreneurs are the creators, innovators and dreamers that shape the very world we live in. But we also believe that the traditional education system doesn’t empower or equip entrepreneurs with the tangible business skills it takes to drive growth or provide access to a like-minded community who truly gets what you’re going through each step of the way.We’re changing that through a new kind of business education. One that provides a personalised experience that builds both the entrepreneur AND their business by connecting them with elite entrepreneurs and industry experts with proven processes that achieve serious results.Welcome home, entrepreneurs.

KENNARDS SELF STORAGE134 +61 1800 658 855

Kennards Self Storage has space for everyone.-> Spaces for Business, -> Personal Spaces, -> Cellars for wine (Climate Controlled), -> Spaces for RVs and Vehicles-> Personal Custody Boxes-> Lockers for Guns -> Enterprise SpacesOur unique multi-location storage solution, known as Business Class, is ideal for businesses looking for a wide geographic distribution network with low cost and great flexibility.Private lock up spaces in a wide range of sizes, access 7 days a week and all locations have free wi-fi and also digital CCTV coverage for additional security. Many locations also boast individually alarmed spaces and 24 hour access. And, we sell boxes. Locations Everywhere. Keep it at Kennards.Kennards Self Storage is proudly a privately owned, family operated business. Store with people who care.To learn more go to www.kss.com.au or www.kennards.co.nzTwitter: @Kennardsstorage

HORIZON ENERGY GROUP LIMITED77 +64 7 306 2900

Horizon Energy Group is New Zealands most trusted multi-discipline infrastructure services partner. With strong regional roots and an agile organizational structure, Horizon Energy Groups purpose-driven business units are well placed to support our customers recovery in a post-Covid world. We are proud of our heritage that spans over 85 years in the creation, management and operation of infrastructure. As an intergenerational business, our owners, Trust Horizon is focused on ensuring that all returns derived from the operation of the Group are reinvested back into the very community that has supported the growth and development of Horizon Energy Group. Over the years, we have diversified our services, and today the Group comprises a portfolio of specialized service providers that touch every part of the economy and are renowned for innovation, quality, and 24/7 support that is underpinned by the trust that our customers have bestowed on us. As a Group, we have a very simple purpose, to create enduring value for our communities, and by partnering with us, you can have the confidence we will be around for many years to come.

POOLWERX CORPORATION PTY LTD236 +61 1800 009 000

Poolwerx is Australasias largest pool and spa maintenance network, with over 300 territories operating across Australia and New Zealand. The territories comprise of retail stores and mobile vans, backed by intensive franchisor support at local, regional and national levels.The companys commitment to excellence is evident in its rigorous franchisee selection, thorough franchisee training and support, and its focus on pool health and safety. These efforts have been recognised on numerous occasions in the form of both franchising and industry awards.Poolwerx Awards & Recognition - Franchisor of the Year 2016, 2004 & 2002 - FCA Multi Unit Franchisees of the Year 2015, 2013 and 2012 - Q400 Rising Star - QBR 2011 - Fastest Growing Franchises – BRW 2004 - 2011 - To view more awards visit www.poolwerx.com.auPoolwerx is proud to be a community sponsor of the Kids Alive Do The Five initiative. Drowning is the greatest cause of accidental death in children under five in Australia. Each fortnight, on average, one child drowns. Poolwerx in partnership with Kids Alive Do The Five delivers two community events a year, April Pools Day promoting CPR training and awareness and Learn2Swim Week providing free swimming lessons for children under five, ultimately driving down drownings.

GREEN ACRES FRANCHISE GROUP LTD52 +64 800 024 053

Reclaim your quality timeWelcome to Green Acres, New Zealands home for professional, affordable home cleaning and lawn and garden services.We understand that when you hire someone to take care of your housekeeping needs, you’re not just purchasing a service. You’re inviting them into your home, and trusting that you’ll receive professional results. That’s why all Green Acres’ sub-franchisees are fully trained, undergo comprehensive security checks, and use only top quality products and equipment.Plus, we perform all our services under the Green Acres guarantee of security and satisfaction. That means if the jobs not done to your standards, well do it again or give you your money back. Its as simple as that.

SENIOR MOVE MANAGERS15 +64 800 667 558

Senior Move Managers works with retirement villages to improve the resident experience and increase value among retirement groups.We minimize the chaos and stress associated with moving by addressing all aspects of the move process. We create and execute a seamless action plan, customized to our clients wishes and provide a multi-faceted approach to the move process: from space planning in the beginning to post-move support and advocacy.

Top Consumer Services Companies in New-Zealand

Factors Contributing to the Growth and Success of the Consumer Services Industry in New Zealand

Several factors have contributed to the growth and success of the Consumer Services Industry in New Zealand. One of the primary factors is the country's growing population and economy. With the rise in the number of households and disposable income, more people are willing to spend on consumer services, such as weddings, events, and photography.

Another significant factor is the government's initiatives to promote tourism and cultural events. These initiatives have led to increased demand for consumer services, such as wedding planning, catering, and event management.

Industry Growth and Comparison to Previous Years

The Consumer Services Industry in New Zealand has been growing steadily over the past few years, with an average annual growth rate of 3.5%. In 2022, the industry's growth rate was 4%, which is higher than the previous year. This growth is due to the country's growing population and economy, as well as the government's initiatives to promote tourism and cultural events.

Key Trends in the Consumer Services Industry in New Zealand

The Consumer Services Industry in New Zealand is witnessing several key trends that are shaping the industry's future. One of the most significant trends is technological disruptions. With the advent of new technologies such as virtual reality, social media, and cloud computing, the industry is becoming more innovative and efficient. These technologies are helping businesses to provide personalized and high-quality services to their customers.

Another trend is the increasing demand for eco-friendly and sustainable consumer services. With the rise of sustainability concerns, businesses are under pressure to adopt more sustainable practices. The consumer services industry is responding to this trend by investing in eco-friendly technologies and solutions that reduce their environmental impact.

Challenges Facing the Consumer Services Industry in New Zealand

Despite the significant growth and success of the Consumer Services Industry in New Zealand, there are several challenges that the industry is facing. One of the primary challenges is the increasing competition in the industry. With the growth of the industry, more companies are entering the market, which is leading to increased competition. Companies need to differentiate themselves by providing high-quality services and solutions to stay competitive in the market.

Another challenge is the impact of the COVID-19 pandemic on the industry. The pandemic has led to the cancellation of events and the closure of businesses, which has had a significant impact on the industry. Companies need to adapt to the changing landscape and find innovative solutions to continue providing services to their customers.

Future Outlook for the Consumer Services Industry in New Zealand

The Consumer Services Industry in New Zealand is expected to continue its growth trajectory in the coming years, driven by the country's growing population and economy and the increasing demand for personalized and high-quality services. The industry will also benefit from the adoption of new technologies and the increasing demand for eco-friendly and sustainable consumer services.

To ensure its long-term sustainability and growth, the industry needs to address the challenges it is facing. Companies need to invest in innovative solutions and technologies to differentiate themselves in the market. For example, companies can invest in virtual reality and social media to provide personalized services to their customers. They can also invest in eco-friendly technologies and solutions to reduce their environmental impact and attract environmentally conscious customers.

Another key area for the industry to focus on is talent management. The consumer services industry requires skilled workers with diverse skill sets, such as event planning, photography, and catering. To address this challenge, the industry needs to invest in training and upskilling programs to develop a skilled workforce that can support its growth.

Conclusion

The Consumer Services Industry in New Zealand is a critical component of the country's economy, contributing significantly to its GDP and providing employment opportunities. The industry's growth and success can be attributed to various factors, including the country's growing population and economy and the government's initiatives to promote tourism and cultural events.

The industry is witnessing several key trends, such as technological disruptions and the increasing demand for eco-friendly and sustainable consumer services, which are shaping its future. However, the industry is also facing several challenges, such as the increasing competition and the impact of the COVID-19 pandemic on the industry.

To ensure its long-term sustainability and growth, the industry needs to invest in innovative solutions and technologies, provide personalized and high-quality services, and focus on talent management. By addressing these challenges, the industry can continue to play a vital role in New Zealand's economy and contribute to its overall growth and success.

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By Melissa Goh
Published on 24 May 2023