Top Ecommerce Companies in Indonesia

The eCommerce industry in Indonesia has experienced tremendous growth and success in recent years, becoming one of the country's most dynamic and competitive sectors. In 2022, the industry saw significant growth, driven by several factors, including government initiatives, increasing internet penetration, and changing consumer behavior. In this article, we will discuss various aspects of the eCommerce industry in Indonesia, including its GDP and employment, factors contributing to its growth and success, each sub-sector's growth and comparison to previous years, key trends, challenges, and future outlook.

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CompanyHeadcountContactDescriptionDecision Maker
TRAVELOKA3,160 +65 6535 0302
axes.support@traveloka.com

We dont innovate for the sake of innovation, we utilize technology to simplify peoples lives so they can enjoy their lives better. That belief is what brought Traveloka to be the leading travel platform in Southeast Asia. Traveloka serves 20+ products that include comprehensive travel services. From transportations to accommodations, discovering nearby attractions, and insurance products to financial services, including the groundbreaking ‘Buy Now Pay Later. With 100+ millions downloads in six countries across the SEA region, we aim to keep exploring for better innovations — all to fulfill our users travel aspirations so they can enjoy their lives, their way.

PT TRANSCOSMOS COMMERCE290 +62 21 30007830
sales@tccm.co.id

TCCM (Transcosmos Commerce) is the most selling e-Commerce enabler and retailer in the Indonesian market. We are the global brands sales drive engine as well as the online marketing and analysis partner. We provide storefront setup, storefront and backstore operations, promotions over marketplaces, analysis and consultations, fulfillment and logistics. Although TCCM is still one of the youngest companies in Indonesia, our growth is very sustained and steady, and we have turned a monthly profit in November 2020 for the first time in our 2-year history. For our CEO Naoto Osada, this is the fourth eCommerce related company to turn profitability in his 25+ years career. For your information, our investors Transcosmos Group has its origin in Japan and one of the Top 5 outsourcing companies in the APAC region with 170+ sites in 30+ countries. We make best use of this network and bring global brands to the Indonesian market.

DEKORUMA542 +62 21 50986977
hello@dekoruma.com

Dekoruma is a technology based start up company and ONE-stop-solution that provides home & living needs and services with our signature style, Japandi. Including furniture, home accessories, interior, and property. Currently, Dekoruma is doing a massive expansion by opening many Experience Centers throughout Indonesia. And now, we have more than 20 Experience Centers spread across Java-Bali and Sumatera Our Mission Committed in delivering innovation to bring simple and efficient solution to optimize living space Our Vision To bring your dream home comes true where your best life begins Life at Dekoruma, we have 3 values that we apply in our daily work life. Welcoming: Happy to help new joiners adapt to Dekoruma. We always say hi and mingle among employees Transparency Dekoruma has clear procedures and a scope of work. Communicate both ways and always be honest in providing updates, good or bad. Trust In Dekoruma we always assume that wrong decision is better than no decision. …

TOKOPLAS - YOUR MARKETPLACE FOR PETROCHEMICALS46 +62 21 29073222
hello@tokoplas.com

Tokoplas is the leading B2B Petrochemical Marketplace in Indonesia with a focus on polymer-based resin. Our platform is accessible from any compatible device with internet and 365 days per year. Newly established in 2019, our purpose is to connect all the market players including suppliers, customers, and partners under the one roof. We combine all business processes in single platform (www.tokoplas.com). Specifically, we offer the opportunity for our suppliers to acquire new customers, our customers to source their raw materials with transparency, and for our partners to join a new ecosystem. At Tokoplas, we are committed to service excellence at all ends of the supply chain. Try it out today visit us at www.tokoplas.com or download our mobile or tablet app.

MOMOBIL.ID8 +62 21 31902000
legal@momobil.id

momobil.id merupakan salah satu automotive marketplace atau situs jual beli mobil terbesar di Indonesia. Inilah 3 alasan kenapa jual dan beli mobil di momobil.id adalah pilihan yang tepat? MUDAH Proses transaksi (jual dan beli) sangat MUDAH, seperti dalam proses pembiayaan yang didukung oleh Adira Finance, perusahaan finance yang telah berpengalaman selama puluhan tahun di bidang pembiayaan, khususnya kredit otomotif. Proses pembiayaan ini juga diawasi oleh OJK (Otoritas Jasa Keuangan). AMAN Mobil yang dijual di momobil.id tersertifikasi oleh Mister Auto (representative momobil.id yang akan melakukan pengecekan kondisi mobil). Pembeli akan merasa AMAN karena momobil.id hanya menjual mobil bekas berkualitas! NYAMAN Penjual dan pembeli pasti NYAMAN, karena akan dibantu oleh Personal Assistant. Kepuasan dan Kenyamanan Anda adalah PRIORITAS KAMI. Jadi, mulai dari awal sampai akhir transaksi, Personal Assistant akan membantu Anda. Tak hanya itu, jika Anda membeli mobil di momobil.id, A…

POWER COMMERCE ASIA111 +62 21 29406991
info@powercommerce.asia

POWER COMMERCE ASIA - EMPOWERING YOUR BRAND! Power Commerce Asia is the leading e-commerce omni-channel enabler and supply chain management in Asia based in Indonesia. As a pioneer of Omni-Channel in Indonesia, we offer an end-to-end solution and services to empower your brand, transform your business, and bring your product to global market. Power Commerce Asia offers solutions to help you move every step both vertically and horizontally to your business horizon

CERMATI.COM456 +62 21 40000312
cs@cermati.com

We are a technology startup that engages in the Indonesian financial technology area. We are based in Jakarta and were founded by ex-silicon valley engineers. Our vision is to use technology to make financial information more available and more useful to everyone. Our mission is to enable people to take control of their financial situation and save a lot of money by doing so. Our products allow people to easily make the best financial decision for their situation. Come join our adventure in transforming Indonesian financial landscape through technology. Were hiring! Check out our job openings at www.cermati.com/karir

MONOTARO.ID110 +62 855-7467-8400
cs@monotaro.id

monotaro.id is a B2B e-commerce service operated by PT. Monotaro Indonesia, a joint venture of MonotaRO Co., Ltd. and Sumitomo Corporation Group. monotaro.id is a one stop solution to your procurement challenges in industrial tools and office needs. We provide all genuine quality products for Maintenance, Repair & Operations (MRO), Building & Construction, Electrical, Logistics, Chemical, Automotive, Lab Supply, Mechanical, Pantry and other offices and industrial needs with competitive price. We bring you a new procurement experiences; easier, faster, with end to end solutions. More than 100,000 customers are satisfied for using our platform with a variety of leading products and user-friendly sites. Our vision is to innovate in the Procurement Network for all types of businesses in Indonesia and our mission is to provide the best platform, making any purchasing process more efficient for all businesses entities. MonotaRO Co., Ltd. listed on the Tokyo Stock Exchange and has run e…

PT DWI SATRYA UTAMA27 +62 1 500 000
info@dsu.co.id

PT Dwi Satrya Utama, more known as DSU, was established in 1920 as a merchandising and construction company at Surabaya. As time goes by, DSU formed partnerships with numerous world class companies. At the moment DSU is engaged in different consumer facing sectors.

RAYSPEED ASIA34 +62 811-1475-351
info@rayspeed.com

The international courier service company that has speciality in export shipment from Indonesia to Singapore and Malaysia.

SIRCLO1,130 +62 21 30050666
info@sirclo.com

Founded in 2013, SIRCLO Groups mission is to maximise the potential of people and businesses through integrated technology solutions, as a means to enable them to make a leap into the future. Our super ecosystem serves a wide array of stakeholders, including enterprise businesses, small and medium businesses, micro-businesses, as well as millions of end-consumers.

PT TRANSCOSMOS COMMERCE290 +62 21 30007830
sales@tccm.co.id

TCCM (Transcosmos Commerce) is the most selling e-Commerce enabler and retailer in the Indonesian market. We are the global brands sales drive engine as well as the online marketing and analysis partner. We provide storefront setup, storefront and backstore operations, promotions over marketplaces, analysis and consultations, fulfillment and logistics. Although TCCM is still one of the youngest companies in Indonesia, our growth is very sustained and steady, and we have turned a monthly profit in November 2020 for the first time in our 2-year history. For our CEO Naoto Osada, this is the fourth eCommerce related company to turn profitability in his 25+ years career. For your information, our investors Transcosmos Group has its origin in Japan and one of the Top 5 outsourcing companies in the APAC region with 170+ sites in 30+ countries. We make best use of this network and bring global brands to the Indonesian market.

PT PANEN LESTARI INDONESIA710 +62 21 80648333
paulindonesia@map.co.id

PT Panen Lestari Indonesia was first established on March 1, 1990. The core business of the company is retail, having SOGO Department Store and The Foodhall as its first stores and located at Plaza Indonesia. Our services ranging from fashion, cosmetics, household products, books, stationery, and many more. Our most notable stores are SOGO, SEIBU, Galeries Lafayette, Alun-Alun Indonesia and Kinokuniya. PT PLI is a part of PT Mitra Adiperkasa Tbk. Today, PT Panen Lestari Indonesia Group has 26 stores in 8 large provinces in Indonesia with the key tenants handling more than 900 top brands in the most luxurious shopping centers.

FEMALE DAILY NETWORK284 +62 857-7289-9179
support@femaledaily.com

Female Daily (Part of Transmedia Group) is Indonesias largest beauty destination on a mission to revolutionise the way Indonesian women discover, share and buy beauty products, services & cosmetics. Its home to the largest female online community and beauty enthusiast where content, community meets commerce. Share and discover the most comprehensive beauty products reviews, salons & spa reviews, beauty trends, and original editorial content at Femaledaily.com

DORIS DOROTHEA6 +62 822-4000-0322
info@dorisdorothea.com

BRIEF STORY Established in 1985, Cardina the holding company of Doris Dorothea has became the leader in reptile industry in Indonesia. After the long road of being supplier and distributor of reptile leather and finish goods to many brands worldwide, in 2013 Cardina were undertaken of its second generation. The second generation bring the youth energy and freshness on the manage- ment and decided to launch their own line of exotic leather bag. Doris Dorothea launched in July 2013, taken from Greek names Doris Dorothea is a combination of Greek ancient Goddess name and Greek modern name. As its name, they create modern handbag with the touch of classic that will beutifully wear time to time or they call it timeless elegance. BUSSINESS ACTIVITY Doris Dorothea established on 2013, within 2 years this brand has grown significantly, they conquered middle east market and become the most wanted reptile leather handbag brand there. In 2016 Doris Dorothea has 6 exclusive retailer in 6 gulf co…

LAKU6.COM103 +62 858-8120-5531
marketing@laku6.com

<About LAKU6> Laku6 is the leading AI-first end-to-end Electronics Recommerce platform in Indonesia where our technology has helped over 500,000 users sell their gadgets directly for cash or via Trade-In with leading eCommerce Partners and in over 1,000 offline retail shops. We believe that making it easier for sellers to sell and safer for buyers to buy used-electronics and smartphones is a critical step to achieving that. In July 2022, we became a part of Carousell Group, via one of the largest capital investments to-date into the regions Electronics Recommerce space. Laku6s technology integrated with Carousells regional platform of tens of millions of users will make buying and selling used electronics more accessible than ever before for millions of users; this will extend the life-cycle of electronics goods and slow down the growth of e-waste. <About Carousell Group> Carousell Group is the leading Recommerce group in Greater Southeast Asia on a mission to inspire the world …

BOMA CARGO9 +62 813-9999-0554
cs@bomacargo.id

Spesialis kiriman rute Indonesia Tengah & Indonesia Timur, Distribution Project, & Heavy Cargo Project

FINACCEL1,236 +62 21 22055677
hello@finaccel.co

FinAccel is a financial technology company that leverages deep data analytics across users digital footprint to automate credit risk scoring and access to credit in Southeast Asia, the 7th largest economy in the world. FinAccels flagship product, Kredivo “Buy now, Pay later”, enables e-commerce buyers to apply and qualify for instant credit and pay back over time. Merchants using Kredivo benefit from providing Point of Sale financing using a 2-click checkout to all eligible buyers. FinAccel is founded by an experienced and well rounded team. The company is backed by some of the biggest investors in the region: Jungle Ventures, NSI Ventures, GMO, AlphaJWC and 500 Startups and regulated by OJK in Indonesia. The company has a flat, egalitarian structure, no politics, no BS; people who are problem solvers, have high ownership and execute fast will thrive here. To know more about Kredivo and FinAccel, visit www.kredivo.com and www.finaccel.co.

PADI UMKM75 +62 853-1111-1010
cs@padiumkm.id

Initiated by the SOE Ministry then developed by Telkom, PaDi UMKM is a digital enabler with various features to facilitate and develop the potential of Indonesias economic players, mainly in the MSMEs sector. PaDi UMKM is the unordinary e-commerce platform, it plays as a mediator and is connecting the high quality SMEs players with SOEs through its four main features: 1. PaDi Marketplace A unique marketplace which facilitates direct purchase from the SOEs to MSMEs, as well as transactions from public retail buyers to the MSMEs. 2. PaDi eProcurement Through TenderBUMN.id, PaDi UMKM provides information related to e-procurement that integrates with a number of SOEs e-procurement systems. Currently, PaDi UMKM is also developing a Vendor Management System, which will provide the SOEs vendors data and can be used for PaDi UMKM ecosystem needs. 3. Invoice Financing MSMEs that join PaDi UMKM may obtain the financing support, as they may receive orders with 14 days, 30 days and 60 da…

MIDTRANS99 +62 804 140 1099
support@midtrans.com

As a GoTo Financial company, Midtrans provides complete payment solutions tailored for your business. With us, you can accept payments and make payouts easily. We simplify your payments so you can focus on growing your business. Midtrans is suitable for startups & early businesses, growing businesses, and enterprises. Our solutions let you accept payments online and offline with 24 payment methods. Setting up Midtrans is fast and easy. You can start accepting payments and making payouts within a day. Our solutions are compatible with many existing platforms, from Shopify to iOS. For more than a decade, weve been powering Indonesias leading businesses. There are 500k+ businesses that use Midtrans, 20 million+ transactions completed per month, 80%+ online users have transacted on Midtrans, and IDR 15 Billion+ amount of fraudulent transactions prevented per week. What about security? We apply best-in-class fraud detection technologies to protect your transactions and data, so your tra…

Top Ecommerce Companies in Indonesia

Key Statistics from 2022

The eCommerce industry in Indonesia is a significant contributor to the country's GDP, generating significant revenue each year. According to the Ministry of Communication and Information Technology, the industry's contribution to the country's GDP in 2022 was estimated to be around IDR 300 trillion, representing an increase of 30% compared to the previous year. The industry also provides employment opportunities for thousands of people, making it an essential employer in the country.

Factors Contributing to its Growth and Success

Several factors have contributed to the eCommerce industry's growth and success in Indonesia. One of the primary factors is the government's initiatives to promote economic development and investment in the digital sector. The government has implemented several policies to encourage domestic investment and foreign direct investment, such as providing tax incentives and simplifying bureaucratic processes.

Another factor is the increasing internet penetration and smartphone usage in the country, which has led to an increase in online transactions. The rise of e-wallets and other digital payment systems has also made online transactions more convenient and secure, encouraging more people to shop online.

Each Sub-sector's Growth and Comparison to Previous Years

The eCommerce industry in Indonesia is composed of several sub-sectors, including e-commerce platforms, online marketplaces, and online travel agents. In 2022, the e-commerce platforms sub-sector saw the most significant growth, with revenue increasing by 35%, reaching IDR 200 trillion. The online marketplaces sub-sector also saw growth, with revenue increasing by 25%, reaching IDR 80 trillion. The online travel agents sub-sector experienced growth, with revenue increasing by 20%, reaching IDR 20 trillion.

Key Trends

One of the key trends in the eCommerce industry in Indonesia is the adoption of new technologies to improve efficiency and convenience. The industry is embracing digitalization, automation, and artificial intelligence to streamline operations, reduce costs, and improve service quality.

Another trend is the growing emphasis on mobile commerce, with more people using smartphones to make purchases online.

Another important trend in the eCommerce industry in Indonesia is the growth of social commerce. Social media platforms such as Facebook, Instagram, and WhatsApp are increasingly being used as e-commerce channels, providing a new avenue for businesses to reach customers and drive sales. This trend is expected to continue in the future, with more businesses using social media as a platform to sell their products and services.

Challenges

Despite the industry's growth and success, there are still several challenges that need to be addressed. One of the main challenges is the lack of standardization in the industry, which can lead to confusion and consumer mistrust. The government and industry stakeholders will need to work together to establish common standards and practices to ensure a level playing field for businesses and protect consumers.

Another challenge is the need to address the issue of counterfeiting, which can have a significant impact on consumer trust and confidence. The industry will need to work together with government agencies and law enforcement to tackle this issue and ensure that consumers are protected from counterfeit goods.

Future Outlook

The future outlook for the eCommerce industry in Indonesia is positive, with continued growth and development expected in the coming years. The government's initiatives to promote economic development and investment in the digital sector, coupled with the increasing internet penetration and smartphone usage, are expected to drive growth and investment in the industry.

One of the key areas of focus for the industry will be the adoption of new technologies to improve efficiency and convenience. The industry is also expected to focus on expanding its infrastructure and facilities to support growth and competitiveness. The industry will need to address the issue of cybercrime and data privacy to ensure consumer trust and confidence.

The eCommerce industry in Indonesia is also expected to continue to grow in rural areas, as internet penetration and access to smartphones continue to increase. This presents significant opportunities for businesses to tap into new markets and expand their customer base.

Overall, the future outlook for the eCommerce industry in Indonesia is positive, with continued growth and development expected in the coming years. The industry's contributions to the country's economy and business development will be crucial to Indonesia's development and global competitiveness. To succeed in a rapidly changing digital market, the industry will need to continue to innovate, adopt new technologies and practices, and emphasize security and consumer trust. Additionally, the industry will need to focus on expanding its logistics and delivery services to support increasing demand and improve efficiency.

Conclusion

In conclusion, the future outlook for the eCommerce industry in Indonesia is positive, with continued growth and development expected in the coming years. The government's initiatives to promote economic development and investment in the digital sector, coupled with increasing internet penetration and smartphone usage, will drive growth and investment in the industry. The industry will need to continue to innovate, adopt new technologies and practices, and emphasize security and consumer trust to succeed in a rapidly changing digital market.

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By Melissa Goh
Published on 12 May 2023