Overview
Singapore has the second best public transport system, according to McKinsey study
The Transportation and Storage sector in 2021 contributed to 6.1% of GDP, of which the land transport cluster contributed to approximately 43.6% (as of 2019) of the sector. The key modes of passenger transport in Singapore consist of public buses, the rail system and taxis. The average number of people using public transport per day was 5.04 million as of 2020, with buses being the most popular form of transport.
The bus segment is currently administered by four companies, and offers services such as shuttling passengers within an estate and a midnight bus service. The rail transport segment comprises both the Mass Rapid Transit (MRT) and the Light Rail Transit (LRT). The MRT had an average of 2.2 million consumers per day as of 2020, with more than 130 stations over five lines. The LRT had approximately 139,000 passengers a day with 40 stations across two lines, as of 2020. Further, there were eight taxi operators with a 15,000 vehicle fleet as of 2020 that could be flagged on the street at designated taxi stands or booked online.
Land Transport Authority (LTA) overlooks efficient management of public fleet
The LTA initiates land transport developments in the country. It heads the planning, designing, building and maintenance of the country’s land transport infrastructure and systems. One of its key initiatives is the Land Transport Master Plan (LTMP) 2040. It aims to build a transport system that minimises the time taken for travelling, create travel facilities that are accessible to every member of the population, and initiate improvements in the land transport systems that create healthier and safer journeys.
Another state institute known as the Public Transport Council (PTC) regulates ticket payment services and public transport fares. It acts as an advisory body to the Ministry of Transport. Its main aim is to create an affordable and high-quality public transport system.
Moreover, the UITP Asia-Pacific Centre for Transport Excellence (AP CTE) is a joint association between the LTA and the International Association of Public Transport (UITP). Its aim is to increase sustainable transport in the Asia-Pacific region through a higher-quality bus service, better connectivity through transport hubs, expansion of the cycling network and introduction of the Walk2Ride programme, which aims to build pedestrian linkways to MRT and LRT stations.
Key Trends
Public transport ridership falls in 2020 due to global pandemic
The trend of consecutive rises in public transport ridership over the past 15 years was broken in 2020, due to the global pandemic. A 34.5% YoY fall in average daily ridership was recorded by the LTA. Likewise, MRT and LRT rides fell by 41% YoY, bus ridership fell by 30% YoY, taxi rides dropped by 38% YoY and private-hire car trips fell by 29% YoY, as the change induced by the pandemic forced many to work from home. This created issues in the financial viability of investments in infrastructure and their operational viability. The financial sustainability of the network has also reduced as usage dropped.
However, public transport ridership was reawakened in 2021 due to relaxed COVID-19 restrictions. Despite this, the numbers remained the second lowest since 2010. Total bus and train rides averaged 5.3 million a day in 2021 (compared to 5.0 million in 2020), 4.3% higher than in 2020. Similarly, bus ridership rose by 4.5% YoY, MRT and LRT rides rose by 4.1% YoY, taxis recorded a 5.9% YoY improvement and private-hire cars showed an 8% YoY growth.
Further, approximately 50% of remotely working employees were allowed to return to work. It was observed that the increase in public transport ridership was coherent with its working population returning to office and with the community returning to regular routines. It is also anticipated that total ridership will accelerate once the current wave of infection subsides.
Supported by the government, digital transformation is the future of the land transport industry
The four pillars of Technology - Autonomy, Intelligence, Connectivity and Security - play an important role in transforming the country’s land transport landscape. Autonomous vehicles that are high in connectivity and intelligence will address challenges such as rigorous timetables, a shortage of drivers and inflexible routes. Further, intelligent systems such as artificial intelligence (AI) and a combination of AI and analytics will assist traffic movement, promote smart parking solutions, improve crowd recognition and promote predictive maintenance. The LTA allocated SGD 25 million from 2018-2023 towards technology adoption and mobility related innovation, research and tries to encourage collaboration across the land transport segment of the transportation industry.
Connectivity of land transport systems will be enhanced through 5G-led transformation, which will lead to the development of IoT-enabled smart infrastructure and roads, connected vehicles, as well as the ability to patronise real-time information updates and recommendations. Similarly, the security of systems will be sustained through AI-driven mechanized technologies that will proactively govern any cyber threats.
Expansion of transport infrastructure to create 8,000 new appointments by 2030
In 2018, there were approximately 123,000 workers in the land transport industry, which included bus operators, bus mechanics, customer service officers, station managers, railway engineers, and taxi and private-hire car drivers. Further, 17% of these workers were engaged in the rail and public bus segments, to assist the 5 million daily commuter journeys on public transport. Therefore, as the public bus and rail networks expand to meet Singapore’s future needs, the Ministry of Transport expects that 8,000 new public transport jobs will be created by 2030 to support the expansion.
The LTA will work in close proximity with unions, its industry partners and higher education institutions to nurture the required talent pipeline. The up-skilling and re-skilling of public transport workers will be initiated through the Skills Framework for Public Transport programme, which is an integral element of the Land Transport Industry Transformation Map. It aims to promote skills required for career progression and advocates lifelong learning.
Greener Commuting; Singapore taking many initiatives towards sustainable travelling by 2040
The transport industry is committed towards contributing to the Singapore Green Plan 2030. It is expected that by 2040, a clean energy bus fleet will be in operation. In an effort towards greener railways, the rail system is being modernised, the fleet being upgraded, the infrastructure renewed and the network expanded.
There are transitions towards going electric as well, with new electric vehicles (EVs). Housing & Development Board towns will be EV-ready by 2030. Similarly, infrastructure consisting of 60,000 new EV charging points will be inaugurated by 2030. A National Electric Vehicle Centre has also been initiated by the LTA to launch EV infrastructure and its regulations.
Key Statistics
- All students of 5 years and above used passenger transport in 2020 in the following manner: 23.6% did not use any form of transport, 23% used MRT/LRT and public bus only, 22% of the population used public bus only, 13.5% used car transport, 7% used LRT/MRT only, 6.2% used private chartered van/bus only, 2.6% used other combinations of MRT/LRT or public bus and 2.1% used other forms of transport.
- All resident employed people of 15 years and above in 2020 used transport in the following manner: 25.7% used MRT/LRT and public bus only, 21.1% used car only, 15% of the working population used public bus only, 13.2% used MRT/LRT only, 9.8% used no transport, 3.9% used other combinations of MRT/LRT or public bus, 3.4% used motorcycle/scooter only, 3% taxi/hire car only, 2.1% used private chartered bus/van only, 1.3% used lorry/pickup only and 1.6% used other forms.
- The use of a combination of MRT/LRT or public bus increased from 54.6% in 2010 to 57.7% in 2020.
- The median time taken for travel in 2020 was as follows: Other Combinations were 60 mins, MRT/LRT & Public Bus Only was 60 mins, Combinations of MRT/LRT or Public Bus was 45 mins, MRT/LRT Only was 45 mins, Public Bus Only was 37 mins, Car/Taxi/Private Hire Car Only was 30 mins and Other Modes were 30 mins
Top Singapore MNCs in Passenger Transportation Sector
CATHAY PACIFIC AIRWAYS LIMITED
Cathay Pacific Airways is a global airline and premium lifestyle brand for passenger transportation. In Singapore, Cathay Pacific Airways began its operations in 1958. The airline offers self-service facilities for checking in, baggage tag, and bag drop to passengers at Changi Airport. The Cathay Pacific Lounge is available for First and Business Class passengers, selected members of The Marco Polo Club, Cathay Pacific Loyalty Programme members, and for oneworld partner programme members, while the Plaza Premium Lounge is also available for Cathay Pacific passengers. Recently, the airline announced its partnership with Atome, a leading brand, to allow travellers in Singapore the flexibility of booking flights and paying later. Cathay Pacific was awarded TripAdvisor’s Travelers’ Choice Award in 2017 and 2018.
EMIRATES
Emirates is an award-winning Middle-Eastern airline that is based in Dubai. Singapore’s Emirates office began its operations in 1990 when the airline introduced flights to Singapore from Dubai. Check-in desks, self-check-in kiosks and bag drop kiosks are available for Emirates’ passengers at Changi Airport, who have a choice of First, Business and Economy Class seats with lounge facilities. Cabin crew are available for assistance on Emirates flights, and aircraft cabin air is constantly filtered via advanced HEPA air filters. Emirates offers flights to various countries through its extensive global network, and some 118 locations - from Milan to New York to Barcelona - are offered to passengers out of Singapore. In 2019, Emirates clinched the APEX 2020 Regional Passenger Choice Awards’ Best Wi-Fi and Best Food & Beverage in the Middle East awards in Singapore.
JETSTAR ASIA AIRWAYS PTE. LTD.
Jetstar Group, which was launched in Australia, is one of Asia-Pacific’s largest Low-Cost Carrier (LCC) networks that offers budget travel for passengers. Jetstar Asia Airways, which serves the North and South-East Asian routes, was launched in 2004 with an inaugural flight from Hong Kong to Singapore. It is managed by Newstar Holdings, and owned by Westbrook Investments and the Qantas Group. Jetstar Asia operates a fleet of 18 A320 aircraft to 22 popular destinations, offering various flight options at promotional rates. It also takes care of hotel reservations and car rentals for travellers. Its Business Hub membership offers flights to important business locations, while the Club Jetstar membership offers attractive options as well. Jetstar Asia Airways was listed as one of the Top 10 safest LCCs in the world by airlineratings.com from 2017-2019 and was also named by OAG Punctuality League as the 8th most punctual airline in the world.
EVA AIRWAYS CORPORATION
EVA Air is a Taiwanese airline and sister company of Evergreen Marine Corporation, a reputed shipping line. EVA Airways Corporation was incorporated in Singapore in 1991. Its air fleet contains Boeing 787-10, 787-9, and 777-300ER aircrafts, and A330-300, A330-200, and A321-200 from Airbus. EVA Air provides four types of cabin classes: Economy, Premium Economy, Premium Laurel/Business, and Royal Laurel. Flights offer special meals, various entertainment options including movies, games, and tv shows, and the Eva Sky Shop duty-free items catalogue. EVA adopts safety and health regulations, and offers special assistance services for passengers with disabilities, unaccompanied minors, pregnant mothers, infants, and service dogs. In 2021, Skytrax ranked EVA 5th of Best Airline in Asia, World’s Best Airline Cabin Cleanliness, World's Best Business Class Airlines and Best Airline Staff in Asia. In 2020, it was recognised by TripAdvisor as Best Airline in Asia, Best Business Class in Asia, and Best Premium Economy Class in Asia.
TOWER TRANSIT SINGAPORE PTE. LTD.
Tower Transit Singapore (TTS) is part of the SeaLink Travel Group - a land and marine, tourism and public transport service provider of the Kelsian Group in Australia. TTS is an operator of bus services, and launched its first bus operations service in 2015. Being a reputed customer-centred operator and an employer of choice, it operates over 300 buses and 62 bus services from 9 interchanges. It introduced themed trails curated by experts, its first being a food lover’s trail. In 2017, TTS launched its signature scent on a single bus, and today it is installed on every TTS bus. In 2018, it established the Engineering Centre of Excellence to provide vehicle technicians in the Automotive Industry the opportunity to gain professional accreditation and international qualifications. It is the first such Singapore centre to offer diplomas from the Institute of the Motor Industry (IMI) - an international association which promotes professional standards in the automotive sectors internationally. TTS has won numerous accolades including the British Chamber of Commerce's 18th Annual Business Awards: Customer Engagement category in 2017, and two HRM Awards in 2017.
QANTAS AIRWAYS LIMITED
Qantas is a domestic and international long-distance Australian airline. The Qantas Group uses two airline brands - Qantas and Jetstar - for the transportation of passengers. Qantas Airways in Singapore was incorporated in 1935. The Qantas fleet includes the Boeing B787-9 Dreamliner, Airbus A380, Airbus A330, Airbus A320, Boeing 737 and Boeing 717. Each aircraft contains different types of features. Qantas flights offer First, Business, Premium Economy and Economy class cabins with different features, inflight entertainment and dining. Qantas Airways in Singapore has two lounges - the Singapore International Business lounge and the Singapore International First lounge. Qantas’ Frequent Fliers can earn and use points when flying internationally. The airline is also a founding member of oneworld, a partnership of leading airlines.
QATAR AIRWAYS GROUP (Q.C.S.C)
Qatar Airways is one of the youngest global airlines to connect travellers from Doha, Qatar, to six continents across the world. Qatar Airways Group (QCSC) in Singapore was incorporated in 2003 to provide passenger transportation for travellers to and from Singapore. On Qatar Airways flights, assistance from the cabin crew is provided for those passengers travelling with children and infants, and special assistance is given for passengers with disabilities, unaccompanied minors and expectant mothers. Transportation for pets is also made possible via Qatar Airways. Three different cabin classes - Economy, Business and First - are available, and the QSuite business class suites offer special features including doors and dividers that offer privacy, lie-flat beds, ample storage and media panels. Flights also include inflight dining, Wi-Fi access and entertainment. Singapore’s Changi Airport has two lounges: the SATS Premier lounge and the Qatar Airways Premium lounge. Qatar Airways is the first global airline to be awarded 5-Star COVID-19 Airline Safety Rating and was voted Airline of the Year by Skytrax in 2011, 2012, 2015, 2017, 2019 and 2021.
JAPAN AIRLINES CO., LTD. SINGAPORE BRANCH
Japan Airlines (JAL) was founded in Tokyo in 1951, and became Japan’s national carrier two years later. Japan Airlines Singapore Branch was incorporated in 1958 at Changi Airport Terminal 1. JAL flights to and from Singapore can be pre-booked via the airline’s online platform.Changi Airport has two lounges for Japan Airlines passengers: the British Airways lounge and the Marhaba Lounge. Hotel bookings, car rentals, multiple city bookings and other promotions are all available on the Japan Airlines online platform. Flights contain four cabin classes - Economy, Premium Economy, Business and First. Inflight dining, beverages and entertainment are all provided for passengers as well. Japan Airlines has won recognition with many accolades, including Skytrax’s 5-Star Covid 19 Airline Safety Rating, 5-Star Airline awards, WORLD CLASS 2022 award, Official Airline Ratings Global 5-Star, and Diamond Certification by APEX (Airline Passenger Experience Association).
KONINKLIJKE LUCHTVAART MAATSCH APPIJ N. V. (KLM ROYAL DUTCH AIRLINES)
Koninklijke Luchtvaart Maatschappij voor Nederland en Koloniën (Royal Dutch Airlines) is the world’s oldest airline, which was founded in the Netherlands. The airline is a partner in the SkyTeam Alliance. Koninklijke Luchtvaart Maatschappij N.V. (KLM Royal Dutch Airlines) was incorporated in Singapore in 1950 to provide cargo and passenger transportation to and from Singapore. Ticketing options are offered at Changi Airport’s KLM ticketing counter, and hotel bookings, car rentals and tours can be placed via KLM’s online platform. Passengers can access the Marhaba Lounge via SkyTeam, and inflight assistance is provided for passengers travelling with children, unaccompanied minors, expectant mothers and passengers with disabilities or health conditions. Transportation for pets is also available. Flights provide cabins for Economy, Business and Premium Comfort classes, and inflight features such as dining, Wi-Fi access and entertainment are offered. KLM Royal Dutch Airlines has forged many partnerships and mergers with other airlines including Air France and NorthWest Airlines.
ALL NIPPON AIRWAYS CO., LTD.
All Nippon Airways is part of the Air Transportation division of the All Nippon Airways Group, which was established in Tokyo, Japan.All Nippon Airways’ Singapore office was incorporated in 2013 to provide air transportation for passengers in Singapore. Check-ins are made at the ANA counter at Changi Airport, where passengers can access the SATS Premium Lounge. The airline operates through a fleet of Boeing and Airbus aircraft. Flights offer four classes of travel: Economy, Premium Economy, Business, and First, with inflight dining, entertainment and Wi-Fi. Special assistance is extended to expectant mothers, children, families, senior travellers and passengers with disabilities. Travelling with pets is also possible with ANA. All Nippon Airways Singapore is the sales office which takes care of the buying, selling, leasing and maintenance of aircraft and aircraft parts, and it is also responsible for aircraft ground transportation and hand luggage loading. ANA was ranked in Third Place for Skytrax’s Airline of the Year Award 2021, and it won the Decade of Airline Excellence Award for the Asia-Pacific region.
Top Singapore Large Local Enterprises in Passenger Transportation Sector
SINGAPORE AIRLINES LIMITED
Repeated company as per client
COMFORTDELGRO CORPORATION LIMITED
Repeated company as per client
SBS TRANSIT LTD.
SBS Transit is a bus and rail operator in Singapore. In 2003, it became a part of the ComfortDelGro Group, which was formed following the merger of Comfort Group and DelGro Corporation. SBS Transit operates a fleet of 3,400 buses with more than 220 bus services. It also operates the North East MRT Line, the world’s first fully automated, underground, heavy rail system running from Punggol to HarbourFront, the Downtown Line which is the longest underground line in Singapore, as well as the Light Rail System in the Punggol and Sengkang new towns. In 2013, SBS Transit was honoured with the Plaque of Commendation (Star) Award by National Trades Union Congress (NTUC), and in 2010 and 2012, it was awarded the Land Transport Excellence Award by the Land Transport Authority for Most Customer-centric Transport Provider.
SCOOT TIGERAIR PTE. LTD.
Scoot TigerAir is a merger between two airlines - Scoot and Tiger Airways of the Singapore Airlines Group (SIA). It is an airline founded in Singapore in 2011, and operates a fleet of 29 Airbus 320s, and 20 widebody Boeing 787 Dreamliners. The airline provides inflight assistance and provisions for unaccompanied minors, expectant mothers, infants and children. Inflight dining, Wi-Fi access and shopping privileges through KrisShop - SIA’s flagship retailer - are available for passengers, while an online platform provides options for booking vehicles or accommodation. Scoot TigerAir was honoured with Skytrax’s World’s Best Long Haul Low-Cost Airline Award, as well as Best Low-Cost Carrier at the 30th TTG Asia Awards, and the Travel Weekly Asia 2019 Readers’ Choice Award. It was also ranked on Skytrax’s list of Top 10 of the World’s Best Low-Cost Airlines in 2015, 2018 and in 2021. Scoot TigerAir has partnerships with other airlines such as Singapore Airlines, SilkAir, Nok Air, Jeju Air, Cebu Pacific, Virgin Australia, Aegean Airlines, and Olympic Air.
SMRT CORPORATION LTD.
SMRT Corporation is a public transport service provider, and its operations commenced in 1987 when Singapore's first Mass Rapid Transit (MRT) system began services from Yio Chu Kang and Toa Payoh on the North-South Line. SMRT manages and operates train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. It also provides bus, taxi and private hire vehicle services. SMRT Corporation has two businesses: Strides, a mobility and transit solutions and service partner, and Stella Lifestyle, a managing agent of retail and advertising spaces in Singapore’s rail network. SMRT Corporation was conferred many accolades including the Medal of Commendation (Gold) in 2021 by the National Trades Union Congress and in 2020, it was awarded the Star, Gold and Silver Awards by the Singapore Retailers Association.
GRABTAXI HOLDINGS PTE. LTD.
GrabTaxi commenced operations in Malaysia in 2012, as a ride-hailing company named MyTeksi, to help drivers earn a livelihood and to make travelling safer in Malaysia. Its operations expanded to the South-East Asian region and other countries, heralding the launch of GrabTaxi, which was incorporated in Singapore in 2013. SMEs operating in South-East Asia employ over 140 million people who are GrabTaxi customers. GrabTaxi’s Superapp offers numerous services for deliveries, mobility, financial services, and enterprise, among others. Consumers utilise the Superapp for travelling, ordering food and necessities with GrabFood and GrabMart, and gain promotional payment methods and rewards through GrabRewards and GrabGifts. Meanwhile, GrabAcademy provides services for consumers who wish to train as drivers or delivery men. GrabTaxi Singapore’s Superapp is the first to earn the Data Protection Trustmark (DPTM) certification awarded by the Infocomm Media Development Authority (IMDA).
STRIDES MOBILITY PTE. LTD.
Strides Mobility is a leading mobility and transit solutions and services provider of SMRT Corporation. Strides Mobility, with almost 40 years of experience, operates and maintains a diverse fleet of buses, taxis and limousines, and non-emergency medical transport vehicles to deliver technologically enabled solutions. Strides Automotive Services provides comprehensive solutions, which include air-conditioning services, vehicle grooming, spray painting, accident repair and motor claims, body refurbishment, repair and maintenance of mechanical and electrical parts, tyre and battery replacement, retrofitting, and equipment installation. Strides Mobility Solutions delivers end-to-end smart and sustainable mobility solutions such as electric vehicle solutions, autonomous transportation (driverless transportation), Advanced Driver Assistance Systems (ADAS), and telematics. Strides Mobility has gained ISO 45001 Occupational Health Safety Management System and BizSAFE STAR certifications.
JACKSPEED CORPORATION LIMITED
Repeated company as per client
CITY TOURS & CAR RENTALS PTE. LTD.
City Tours & Car Rentals was established in Singapore in 1971 to provide transportation for tours and attractions. It provides transportation services through its fleet of single deck open top buses and double decker open top buses. It also offers amphibious vehicle - Captain Explorer DUKW™, and open-top double decker bus FunVee™, as venues for events, functions, family days and members' outings. City Tours owns a fleet of 600 cars, 80 minivans and coaches with well-trained drivers, and offers chauffeured limousine services, self-drive vehicle rental, and coach charters as well. Sight-seeing tours and packages are available through City Tours. In 2013, Citytixs® - an in-house electronic ticketing system platform - was launched by City Tours for attractions, theme parks, restaurants, retail and transport services. The company allows partners to distribute and manage their products to consumers, travel agents and resellers who can access these products through API system connectivity. For its public services, City Tours & Car Rentals has attained the Singapore Tourism Board Travel Agent License 01451.
WOODLANDS TRANSPORT SERVICE PTE LTD
Woodlands Transport is a private transport operator which was founded in Singapore in 1974. With 40 years of experience, it manages a fleet of 1,300 vehicles, including buses, tour coaches, prime movers and trailers, lorry cranes, concrete mixers, tipper trucks and cement tankers. Woodlands Transport has many subsidiaries specializing in various services. The company’s core business is bus transportation and construction transportation services. WTS Engineering, The WTS Travel & Tours, Flash Laundry and Cash Box are subsidiaries for engineering, travel and tours, laundry and pawnbroking services. Woodlands Transport was featured on Channel News Asia, and it was also conferred the Enterprise 50 Award in 2010.
Top Singapore SMEs in Passenger Transportation Sector
TRANS-CAB SERVICES PTE. LTD.
Trans-cab Services was incorporated in Singapore in 2003, offering commuters transportation options through its fleet of taxis. Its operations began with 50 taxis which has grown to a fleet of 2,500 vehicles today. Its in-house depot workshop provides professional repair and maintenance work for all Trans-cab taxis. Taxis are arranged through call bookings managed by the Trans-cab Services’ call centre which uses advanced satellite technology. Commuters enjoy flexible payment methods by paying with major credit cards, including NETS Flashpay, through cashless terminals. Due to the high influx of private hire vehicles, Trans-cab Services established three subsidiaries: Trans Credit, which specialises in in-house financing for purchasing all types of vehicles; Trans-Leasing, for car leasing; and Trans-cab Logistics, which provides towing services. Trans-cab Services, which also provides advertising services, is certified by ISO and received the Enterprise 50 (E50) Award in 2010.
TRIBECAR PTE. LTD.
Tribecar is a car-rental, car-sharing and chauffeur service, which was launched in Singapore in 2016. It is a marketplace for car rental operators and car hirers who can rent a car for leisure or for commercial use through TADA, Grab and other apps. It offers affordable hourly or daily rental rates and does not require documentation or key exchange. Tribecar is the only car-sharing model in Singapore which complies with LTA regulations, and provides private hire insurance and car rental services for both commercial and leisure usage. Tribecar’s acquisition of Singapore’s oldest car sharing company Car Club is an asset and enables car sharing services for businesses and corporations. Tribecar has been featured on Honeycombers, The Strait Times, and Asia One.
PREMIER TAXIS PTE. LTD.
Premier Taxis is a subsidiary of Premier Corporation, which is a local car rental and fleet management service provider. Premier Taxis was launched in Singapore in 2003 when its holding company received its Taxi Operator’s License. Premier Taxis provides high quality taxi rides to commuters through its fleet of Silvercabs. It operates a fully equipped vehicle service centre to provide one-stop solutions for vehicle related issues. Following the expansion of Premier Taxis’ fleet, it set up Premier Automotive Services and, with the help of its team of skilled mechanics and state-of-the-art equipment, Premier Automotive Services takes responsibility for the entire fleet’s logistics needs. The workshop often conducts research and development to improve the drivability ofthe company’s vehicles.
SGMAXI PTE. LTD.
Singapore Maxi Cab & Minibus Booking Services - known as SGMAXI - was incorporated in Singapore in 2015. It provides commuters with reliable maxi cab transportation services, and minibus, limousine and bus transport services at affordable prices. SGMAXI serves a clientele of VIPs, international delegates, government officials, artists, tourists and locals. Offering convenience and hassle-free reservations, the company offers a 24-hour online booking and customer services portal. SGMAXI was awarded the BizSafe Level 3 certification.
POPULAR RENT A CAR PTE LTD.
Popular Rent A Car, established in Singapore in 1996, is a leading car rental company, which operates a fleet of 500 vehicles. It offers private individuals, organizations and entrepreneurs the option to rent self-and-chauffeur-driven vehicles with a broad range of preferences. With the launch of Whizzcar, it became one of the first companies to provide car-sharing services in Singapore. Popular Rent A Car’s corporate clients include ST Electronics, Singapore Land Authority, Prime Minister’s Office Singapore, Keppel Corporation, Mitsui & Co, and Certis Cisco. Popular Rent A Car was honored as a National Car Model Company by the Singapore Productivity and Standards Board (PSB). It was conferred the Enterprise 50 (E50) Award in 2015, and is included in the Singapore SME 1000 rankings in 2012 and 2017.
EBUS EXPRESS PTE. LTD.
Ebus Express is a bus charter company which aims to offer service par excellence to Singaporeans. With over three decades of experience, the company operates a fleet of buses serving corporate clients across Singapore. Ebus Express operates buses with seating capacities that range from 11 to 59. The company offers bus transport services for office and factory staff, school buses, shuttle buses, airport transfers, and bus charter/worker transportation between Singapore and Malaysia.
TITANIUM LIMOUSINES PTE. LTD.
Titanium Limousines is a chauffeur service which was incorporated in Singapore in 2012. Titanium Limousines offers corporate privileges for organizations that need its services, and operates a fleet of luxury vehicles including Mercedes-Benz E-class and S-class (S400), Toyota Alphard, Mercedes-Benz Viano, Mercedes-Benz V-class, Toyota Hi-Ace, as well as buses and coaches. Titanium Limousines provides a comprehensive range of services for its VIP Chauffeur Service, providing transportation for business trips or meetings, corporate roadshows, Singapore tours, weddings and events, Malaysia excursions, and airport transfers. Titanium Limousines has partnerships with well-reputed brands such as Dell, Hitachi, Infosys, Luxury Tours, National University Hospital, Tan Tock Seng Hospital, Star Holiday Mart, Tourland, and TWG Tea.
HIN HUP BUS SERVICE LLP
Hin Hup Bus Service is a private transportation company which was incorporated in Singapore in 2009. It is solely engaged in providing transportation services including private bus hires, bus rentals, and bus chartering. Its subsidiary, Bus Talk Services, was established in 1973 as a bus transportation company which operates a fleet of 78 buses, providing transportation for companies and schools. Hin Hup Bus Service has other divisions as well for fleet management, advertising and for local tours. It operates a fleet of buses with 10, 19, 30, 35, 40 and 45 seater capacities, and provides airport transfer services for travellers in Singapore as well. Hin Hup Bus Service has high-profile clients, including Certis Cisco, Frasers Centrepoint Mall, NTUC Fair Price, TANAKA Precious Metals, Cold Storage, Giant Supermarket, Nestle, Knight Frank, CWT Logistics Services Provider, Leica Microsystems, and Heinen & Hopman Engineering Singapore.
ASIA EXPRESS CAR RENTAL PTE. LTD.
Asia Express Car Rental Singapore is a budget car rental company. It was established in 2005, to provide hassle-free car rental services across Singapore. The company operates a range of cars which include Mazda 3 Skyactiv 1.6L, Toyota Prius Hybrid, Toyota CHR Hybrid, Toyota Altis, Toyota Prius C, Toyota Axio, Toyota Wish 1.8L, Honda Freed Hybrid (MPV), Honda Vezel Hybrid, and Honda Shuttle Hybrid. All vehicles are fully equipped with basic necessities such as CD players and air conditioning. The fleet is well-maintained and inspected regularly by the Asia Express Car Rental Singapore’s team of professionals. The company also provides vehicles for private hires, and offers an array of long-term car leasing solutions at affordable rates to suit most budgets. Asia Express Car Rental Singapore has been featured on Honeycombers for its services.
SWEE SENG LEASING PTE. LTD.
Swee Seng Leasing is a branch of the Swee Seng Group which was incorporated in Singapore in 2011. It is a car leasing and rental service company providing transport services for leisure or business customers. For car rentals, it offers a fleet containing hatchbacks, sedans, SUVs and MPVs. It provides leasing services - be it car hire leasing, commercial vehicle leasing, corporate car leasing or personal car leasing. Comprehensive packages for 24-hour chauffeured limousine services are available at Swee Seng Leasing, for event management, business conferences, VIP chaperones, airport transfers, hourly disposals, city tours, and wedding packages. It operates various limousines from Toyota and Mercedes-Benz, as well as coaches with capacities ranging from 13, 19/23 and 40 seaters.
Top Singapore Fastest-Growing Companies in Passenger Transportation Sector
CHAPMAN FREEBORN AIRCHARTERING PTE. LTD.
The Chapman Freeborn Group is a leading aircraft charter and aviation support company based in London. With 45 years of experience, it has built a network of connections within the air charter industry including airlines, airports, freight forwarders, handling agents, control authorities and other related agencies that assist the Group in facilitating its air charter operations. Chapman Freeborn Airchartering’s Singapore office was established in 1998. It delivers high-quality aircraft chartering services to the South-East Asian region, including the handling of private jet charters to and from Singapore, with safety, security and discretion. The company recently relocated to more spacious premises on Beach Road due to the expansion of its Singapore operations. In 2011, Chapman Freeborn Airchartering Singapore was honoured with the Outstanding Professional Services Award at the 12th Annual Business Awards by the British Chamber of Commerce Singapore.
TBR SINGAPORE PTE. LTD.
TBR Global Chauffeuring, established in Glasgow, Scotland, is a ground transportation provider for financial roadshows, global events and corporate travel markets. TBR Singapore was established in 2018 and serves the Asia-Pacific region, one of three hubs that TBR operates. TBR engages in corporate chauffeuring and transportation demands of business travellers and travel agencies. Using a software system, TBR provides quotes for global corporate transfers and assigns a travel coordinator for assistance. It also takes care of the transportation requirements of financial roadshows and provides transportation for major global events. TBR Singapore operates a fleet of first and business class saloons, MPVs, and executive mini, midi and full-size coaches. Singapore Business Review’s (SBR) coveted Management Excellence Awards 2019 honoured TBR’s Head of the Asia-Pacific region as Executive of the Year – Transportation, in recognition of his services.
AVIATION CAPITAL GROUP SINGAPORE PTE. LTD.
Aviation Capital Group Singapore was incorporated in 2009. It is a branch of the Aviation Capital Group (ACG), a global full-service aircraft lessor in Newport Beach, California, which is a subsidiary of Tokyo Century Corporation. Aviation Capital Group provides leasing options by investing in fuel-efficient aircraft to meet the demands of customers who are interested in leasing. The company also offers Aircraft Financing Solutions when purchasing aircraft. ACG’s trading platform facilitates quick and efficient optional investments through the secondary trading market. With the help of its leasing platform, which supplies the necessary information needed in acquiring, managing and financing aircraft, ACG offers Asset Management services as well. Aviation Capital Group Singapore also leases office facilities under non-cancellable operating leases.
HDT SINGAPORE HOLDING PTE. LTD.
HDT Singapore Holding, established in 2013, is the authorised agent of BYD Singapore, which operates in the spheres of automobiles, IT, new energy and rail transit. It provides transportation services through a fleet of electric and non-electric buses, along with BYD’s electric passenger cars, which can be rented or leased. Clients can choose transport options from HDT’s exclusive bus transport service, ranging from shuttle buses to corporate transportation services. Products of BYD Care - the healthcare division - are distributed by HDT Singapore. Due to the COVID-19 pandemic, BYD Care established itself as a leading medical mask producer, manufacturing up to 50 million masks per day. BYD Care also provides items such as sanitizers and non-contact thermometers to the healthcare sector.HDT Singapore Holding offers brand advertisement partnerships, using HDT and BYD’s vehicles.
TOWER TRANSIT SINGAPORE PTE. LTD.
Tower Transit Singapore (TTS) is part of the SeaLink Travel Group - a land and marine, tourism and public transport service provider of the Kelsian Group in Australia. TTS is an operator of bus services, and launched its first bus operations service in 2015. Being a reputed customer-centred operator and an employer of choice, it operates over 300 buses and 62 bus services from 9 interchanges. It introduced themed trails curated by experts, its first being a food lover’s trail. In 2017, TTS launched its signature scent on a single bus, and today it is installed on every TTS bus. In 2018, it established the Engineering Centre of Excellence to provide vehicle technicians in the Automotive Industry the opportunity to gain professional accreditation and international qualifications. It is the first such Singapore centre to offer diplomas from the Institute of the Motor Industry (IMI) - an international association which promotes professional standards in the automotive sectors internationally. TTS has won numerous accolades including the British Chamber of Commerce's 18th Annual Business Awards: Customer Engagement category in 2017, and two HRM Awards in 2017.
NORDIC AVIATION CAPITAL PTE. LTD.
Nordic Aviation Capital (NAC) is a global leader in aircraft leasing which was founded in Denmark. Nordic Aviation Capital’s Singapore office was incorporated in 2009, and offers its services to the Asia-Pacific region. NAC provides leasing and lease management services to global airlines and aircraft investors. It is solely engaged in the sale, purchase, and financing of commercial jet and turboprop aircraft. In 2019, GIC, Singapore’s sovereign wealth fund, became a new shareholder of Nordic Aviation Capital.
OJETS PTE. LTD.
OJets is a privately-owned integrated provider of business aviation services, which was incorporated in Singapore in 2014. Operating a fleet of state-of-the-art Bombardier business aircraft with intercontinental capabilities, as well as unique interiors, luxurious sleeping arrangements and dedicated workspaces, OJets offers options to either purchase or lease its aircraft. OJets is also an indirect air carrier through its partnership with Elit'Avia Malta and its fleet, which operates under a Maltese air operator’s certificate.
TRIBECAR PTE. LTD.
Tribecar is a car-rental, car-sharing and chauffeur service, which was launched in Singapore in 2016. It is a marketplace for car rental operators and car hirers who can rent a car for leisure or for commercial use through TADA, Grab and other apps. It offers affordable hourly or daily rental rates and does not require documentation or key exchange. Tribecar is the only car-sharing model in Singapore which complies with LTA regulations, and provides private hire insurance and car rental services for both commercial and leisure usage. Tribecar’s acquisition of Singapore’s oldest car sharing company Car Club is an asset and enables car sharing services for businesses and corporations. Tribecar has been featured on Honeycombers, The Strait Times, and Asia One.
E CAPITAL LIMOUSINE SERVICES PTE. LTD.
E Capital Limousine Services, which was incorporated in Singapore in 2018, is well-recognised for its operations within the limousine service industry. Operating a fleet of over 70 luxurious vehicles, a centralized 24-hour concierge service, and a dedicated team of drivers, E Capital Limousine Services provides chauffeur-driven vehicles for ground transportation, airport transfers, and corporate events. It also offers a self-drive option. It has been awarded multiple accolades, including the Women Entrepreneur Awards’ Most Promising Entrepreneur Award (Stellar category), the Promising SME 500 Award, Rotary Club of Singapore’s Entrepreneur of the Year Award, and SME One Asia Award 2013.
BOC AVIATION LIMITED
BOC Aviation, formerly known as Singapore Aircraft Leasing Enterprise, was founded in Singapore in 1993 by Singapore Airlines and Boullioun Aviation Services, an aircraft operating leasing company in the US. It was relaunched as a public company and as BOC Aviation in 2016. It is a global aircraft operating leasing company which has established connections with reputed airline customers, aircraft manufacturers and other key aviation industry participants. BOC Aviation is engaged in purchasing new, fuel-efficient, in-demand aircraft directly from aircraft manufacturers. It delivers a wide range of services including direct operating leases, sale and leaseback facilities, and third party asset management to airlines and aircraft owners. BOC Aviation has entered into many aircraft leasing agreements with reputed airlines in Asia, Europe, the Middle-East, North America and Latin America.
