Top Travel Companies in Thailand

Thailand's travel industry has long been a cornerstone of the nation's economy, drawing millions of visitors annually with its unique blend of natural beauty, cultural heritage, and modern infrastructure. This article delves into the key statistics, contributing factors, industry comparisons, trends, challenges, and future outlook of the travel industry in Thailand.

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CompanyHeadcountContactDescriptionDecision Maker
ASIAN TRAILS414 +66 2 820 2000

Asian Trails has grown to become the leading destination management company in Asia with full-service operations in 9 countries across East and South East Asia. Our portfolio of services is highly diverse and includes wholesale leisure arrangements, meeting and conference organization, team building, incentive travel, airport transfers, hotel bookings and a range of tour packages that includes cultural, historical, social and adventure-based programs.Headquartered in Bangkok, we operate in Cambodia, China / Hong Kong, Indonesia, Laos, Malaysia, Myanmar, Singapore, Thailand and Vietnam. Our specialist destination management professionals provide the best leisure and travel services available on the market. We take our leisure guests beyond the window of a tour bus to the Real Asia so that they smell, taste, touch and experience the beating heart of every place they visit. Being recognized for our service standards across the globe, Asian Trails has received various international and company awards for operational standards and service-minded DMC innovations. With the launch of various new technological platforms, Asian Trails upholds its commitment to innovate and follow the technology requirements for Asia’s travel partners.

CHAO PHRAYA PRINCESS3 +66 2 860 3700

Chao Phraya Princess cruises is run by the management team of Tristar Floating Restaurant Co., Ltd. The company has maintained its reputation as a market leader in this floating restaurant industry and its cruises are most favored by tourists and customers across the world.

KHIRI TRAVEL133 +66 89 810 0455

Creativity and a genuine passion for responsible travel are at the core of all we do at Khiri Travel. We’re real specialists in each of our destinations. Living up to our reputation, we share our passion for discovery. We love what we do and that shows in the team spirit. Dream destinations are our place of work and we take it as our responsibility to ensure they remain fabulous to visit for generations to come. We truly believe tourism can be a force for good. We have a lot to do and are always on the look out for hard-working, dynamic, out-of-the-box thinkers with a good sense of humor and excellent cross-cultural skills. Your personality means as much as how good you are at what you do. Even if you cannot find the dream job that are looking for, or fear you miss the qualifications or experience, we love to hear what you can contribute to make Khiri Travel even better than it already is.

CWT13,515 +65 6262 6888

CWT is a Business-to-Business-for-Employees (B2B4E) travel management platform. Companies and governments rely on us to keep their people connected – anywhere, anytime, anyhow – and across six continents, we provide their employees with innovative technology and an efficient, safe and secure travel experience.

DISCOVA252 +65 6351 9449

Discova is your global destination management company, specialising in Tailor-made Travel, Group Series, Educational Travel, and Day Tours & Transfers. We’re here to put people in touch with travel. And not necessarily in the ways they might be used to. We work globally, live locally, and go the extra mile to to connect people to a whole world of possibilities. Our vision is to deliver experiential, authentic and responsible travel for our partners, growing their travel offering one unforgettable journey at a time.

SIAM EXPRESS39 +65 6733 0077

Established in 1960, by Mr. Ng Kia Cheng, a first generation Chinese immigrant, Siam Express originally operated from a Bangkok rented shophouse with just four employees. As the commercial airline business grew, so the organization expanded rapidly, and, whilst still 100% family owned, the company now employs over 50 personnel in Thailand.Providing a full range of travel management services, Siam Express, operating from three strategically located branches, is currently one of the oldest and most trusted travel companies in Thailand.Our services also extend worldwide through partnership agreements with Global Travel Companies and independent local operators.After over 50 years of operation, high standards of service remain our key motivation and nothing pleases us more than to see the outcome of successful business missions or perfect once in a lifetime vacations.REGISTERED NAMES: Siam Express Travel Services Co., Ltd.LOCATIONS: 3 owned corporate travel offices including one in Bangkok CBD.

TOUR EAST83 +65 6735 1221

Established in 1972, Tour East is a Destination Management Company operating exclusively for the B2B market across Asia. We provide personalized travel experiences and MICE programs. We are a leader in our field, being accredited globally with organisations including; the Pacific Asia Travel Association, the Society for Incentive Travel Excellence, and the United States Tour Operators Association.Headquartered in Singapore, with a secondary hub in Bangkok, we have our own operations and sales offices in Vietnam, Cambodia, Thailand, Myanmar, Malaysia, Indonesia, Philippines, Japan and Korea, with affiliate offices in Sri Lanka and Laos, as well as sales and marketing representatives in the United Kingdom, Australia, New Zealand, United States, Central and Latin America including Mexico and Brazil.Our experienced, passionate and well-travelled team drives our drive for constant innovation and quality. This has earned us various accolades and awards from national tourism authorities and global travel media, further affirming our position in the marketplace.

EXOTIC VOYAGES51 +84 24 3933 6258

Exotic Voyages are a team of passionate individuals who have been in the tourism industry for over 20 years. We are experts in customizing Luxury Trips to Vietnam, Laos, Cambodia, Myanmar, Thailand, Bhutan and Sri Lanka. We offer a highly professional service with the ability to create your own trips with any number of special features. With us, you can easily design your trips by different destinations or by travel styles. With 20-years of experience and the tight coordination between our Western and Local travel experts, we have a deep understanding of what you want and what you need. The most suitable consultancy and responsible actions will be provided from our Team. Our trips are very selective and we avoid mass tourism spots, whenever possible. Also, our desire is to form a cultural bridge, to bring you closely in contact with the local people, while respecting their natural environment. Helping to promote sustainable travel for the future generations.Thus, Exotic Voyages’ customers have chances to experience the real Southeast Asia spirit with the best luxury accommodation and services and keep talking to their friends about their amazing trips with us.

ICS TRAVEL GROUP175 +66 2 180 5222

Founded in 1994, ICS Travel Group is a premier destination management company providing a wide range of travel services. We have 31 sales and operations offices worldwide and specialise in creating authentic, tailor-made programmes to Bhutan, Cambodia, Hong Kong, India, Indonesia, Italy, Japan, Laos, Macau, Malaysia, Maldives, Myanmar, Nepal, Philippines, Singapore, Sri Lanka, United Arab Emirates, Uzbekistan and Vietnam.From luxury holidays to special-interest tours, we offer customised itineraries to suit individual or group requirements. Our highly knowledgeable guides, unique products and top-notch service continue to earn us accolades from satisfied travellers, and we are committed to delivering immersive and exceptional experiences for your clients.Facebook @ICSTravel | Instagram @ICSTravelGroup

INTERNATIONAL VOLUNTEER HQ63 +64 800 031 8376

International Volunteer HQ (IVHQ) brings people together from all walks of life to make a difference on the adventure of a lifetime. With 300+ projects across 50+ destinations, we offer the world’s largest range of volunteer programs - from teaching and working with children to medical missions, conservation and wildlife volunteering. At IVHQ, we have over 15 years of experience in providing safe, impactful and affordable fully-hosted volunteer experiences. Our multi-layered support network and flexible booking policy means you can volunteer abroad with confidence.Our programs range from 1 to 24 weeks across premier destinations in Africa, Asia, South America, Central America, North America, Europe, the Caribbean, the Middle East and the Pacific.Are you ready to immerse yourself in a new culture while making a difference? Join our 120,000+ community of IVHQ travellers who have spent over 7 million hours supporting local communities.

STAR CRUISES1,798 +65 6890 7188

Star Cruises is a wholly-owned subsidiary of Genting Hong Kong, a leading global leisure, entertainment and hospitality corporation, taking on the bold initiative to grow the region as an international cruise destination with a fleet of six vessels including SuperStar Virgo, SuperStar Libra, SuperStar Gemini, SuperStar Aquarius, Star Pisces and The Taipan.Genting Hong Kong is a leading corporation principally engaged in the business of cruise and cruise related operations along with leisure, entertainment and hospitality activities with three different brand names - Star Cruises, Dream Cruises and Crystal Cruises as well as several shore-based business such as Resort World Manila, Zouk and Genting World Hotel.

TRAVEL CUE MANAGEMENT113 +65 6572 4081

Travel Cue is a Travel Information Management Company that professionally organizes and manages travel related information and services for corporations operating in varied industries such as Oil & Gas, Shipping & Yachting, Education, Legal, Banking & Finance and Information Technology.Our aim is to redefine the conventional positioning of the travel industry by aligning people and technology towards managing content, services and information. The objective is to utilize the knowledge base in creating unique customizable solutions to targeted business verticals.At Travel Cue we strongly believe in bringing together people who understand the industry and act as change agents in an ever-changing business landscape. The people-centric approach ensures that we stay aligned with our customer requirements with flexibility in building customizable solutions.The team at Travel Cue places your requirements at the centre of our business and continually evolves the delivery platform in perfect harmony with your business objectives.

WEBBEDS ASIA PACIFIC114 +65 3212 3216

WebBeds is a global marketplace for the travel trade, providing powerful distribution solutions that make selling and buying accommodation and ground travel product easier.We source content from travel suppliers, connect, aggregate and merchandise that content in our platform, the WebBeds Marketplace, and distribute it to our global network of travel buyers (our distribution partners), who sell to the travelling public.WebBeds partners are supported through a truly global footprint, we have a team of 1500+ people in 120+ cites across 50+ countries speaking 50+ languages - all focused on ensuring WebBeds delivers value, choice, expertise and an unrivalled level of service.Hotels and other suppliers - global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more - can sell their products through WebBeds by connecting to a global network of online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue. Travel buyers - online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more - can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade only booking sites.WebBeds Asia Pacific is dedicated to driving 360-degree business partnerships, strengthening the efficiency of travel technology & rewarding clients with a more user-friendly business solution.This page is dedicated to Asia Pacific focussed regional news, updates & jobs. Please visit the WebBeds main page for global news, or visit webbeds.com.WebBeds is a travel brand of Webjet Limited (ASX: WEB)

WEBBEDS1,633 +65 3212 3216

WebBeds is a global marketplace for the travel trade, providing powerful distribution solutions that make selling and buying accommodation and ground travel product easier.We source content from travel suppliers, connect, aggregate and merchandise that content in our platform, the WebBeds Marketplace, and distribute it to our global network of travel buyers (our distribution partners), who sell to the travelling public.WebBeds partners are supported through a truly global footprint, we have a team of 1500+ people in 120+ cites across 50+ countries speaking 50+ languages - all focused on ensuring WebBeds delivers value, choice, expertise and an unrivalled level of service.Hotels and other suppliers - global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more - can sell their products through WebBeds by connecting to a global network of online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue. Travel buyers - online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more - can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade only booking sites.WebBeds is a travel brand of Webjet Limited (ASX: WEB) – an ASX 200 listed company operating a global digital travel business.Find out more about us at webbeds.com

RAYA58 +66 62 967 7898

Our mission is to provide exceptional customer service following western safety standards both under and above the surface. We aim to exceed the customer expectations every single day.

DISCOVER THE WORLD - GLOBAL298 +65 6884 9119

Discover the World is the leader in global travel services and distribution. The top brands in the travel industry trust Discover to perform sales, marketing, business processing, and distribution needs for them across the globe.And why do they trust their brand with us? People, Quality, Integrity and Delivery. And a true global network they can rely on. Discovers network has been built over more than 30 years.Discover remains the dominant innovator for the travel industry at the cutting edge of helping travel companies grow beyond their own network, resources or core competencies. We help bridge the gap to reach across cultures, economies, languages, currencies, and complex business practices to maximize our clients investment and revenue returns. Our reputation is earned every day. We never forget this at Discover. While others may promise the world, we deliver it.

THE VILLAGE COCONUT ISLAND57 +66 76 352 148

Phuket’s most exciting new villa resort has arrived. The Village, Coconut Island is the complete private island resort, located just off the East Coast of Phuket, Thailand whilst still remaining close to all of Phukets attractions. You can enjoy a natural, peaceful, and unspoiled island, with the allures of Phuket just a short trip away on our 24-hour water taxi service. This is complimentary for your entire stay for all customers who book directly with us.The Village Coconut Island is one of Asia’s premier watersport destinations:• 116 Suites• 120 private villas with their own swimming pool• stunning, unimpeded sea views• easy access to 500 metre stretch of white, sandy beach• many enjoy their own ocean frontage

PETERPANS ADVENTURE TRAVEL59 +61 3 9593 5000

We are the largest adventure travel agency in Australia & New Zealand. With over 18 years experience, weve seen thousands of happy travelers return home to tell friends and family about their brilliant travel experience made possible by our awesome staff. Not only do we have one of Asia Pacifics best online variety of adventure travel tours, activities and packages; we too have over 50 retail store locations in Australia, NZ and Thailands hot spots! Each retail store offers travellers wifi, internet lounge access and super helpful staff ready to plan your next adventure. We are the Backpacker and Student travel specialists and can help you create your dream adventure package at an affordable price!

MEMORIES GROUP68 +65 6223 2262

Memories Group is a tourism company in Myanmar that operates an “Integrated Tourism Platform” which synergistically connects all its businesses to provide a seamless, one-of-a-kind experience aimed at creating lasting memories. The Memories Group’s strategy is to leverage on its first mover advantage and further establish its position as a leading tourism company in Myanmar. The Memories Group’s Integrated Tourism Platform comprises three business segments: Hotels, Experiences and Services:• Hotels, resorts and lodges throughout the country’s major tourist and business destinations, as well as the development of new high potential tourism destinations in Myanmar.• Businesses providing experiences such as hot air balloons, trekking, boating, diving and eco-tourism.• Travel and destination management services, creating new opportunities to explore regions previously unknown to international travelers.Our mission : Provide high standard quality travel, tourism, leisure and recreation experiences to customers, through constant environmental & social sustainable practices.Our vision : Become the leading travel & tourism company in Myanmar in a sustainable way of developing our economic assets.Core Values :Excellence / Expertise / Responsibility / Leadership

VESPA ADVENTURES31 +84 93 850 09 97

Kickstarting in 2007 from Ho Chi Minh City, Vespa Adventures has since expanded to six destinations in the region! We have daily tours in Hoi An, Hanoi, & Hue (Vietnam), Siem Reap (Cambodia) and Chiang Mai (Thailand). In each of our destinations, we offer The Ride Of Your Life on our unique Vespa tours. We want our guests to meet the people, see the culture, and taste the authentic flavours of each city, while having a fun time zooming around like a local on Vespa scooters. Dont just take a tour while youre on your next vacation, take an adventure!

Top Travel Companies in Thailand

Key Statistics from 2022: GDP and Employment

In 2022, the travel industry in Thailand contributed approximately 12.5% to the national GDP, reflecting its vital role in the country's economic development. The industry employed over 2.5 million professionals, representing 5.2% of the total Thai workforce. This growth in employment and GDP contribution highlights the increasing demand for travel services, particularly in major cities and tourist destinations.

Factors Contributing to Growth and Success: Government Initiatives

The Thai government has played a crucial role in supporting the growth of the travel industry through various initiatives:

Tourism Promotion:

The government has launched programs and campaigns aimed at promoting Thailand as a top travel destination, both domestically and internationally.

Infrastructure Development:

Thailand's government has invested in the development of tourism infrastructure, including transportation networks, accommodations, and attractions, driving the growth of the industry.

Visa Policies:

The government has implemented favorable visa policies, such as visa exemptions and visa-on-arrival programs, making it easier for international tourists to visit the country.

Industry Growth and Comparison to Previous Years

The Thai travel industry has experienced significant growth across various sectors:

Accommodations:

The accommodations sector, including hotels, resorts, and vacation rentals, has seen a surge in demand driven by the growing middle class, urbanization, and a thriving tourism industry.

Transportation:

The transportation sector, encompassing airlines, buses, trains, and taxis, has experienced robust growth as the government and private institutions invest in improving connectivity and service quality.

Attractions and Experiences:

The attractions and experiences sector, which includes cultural attractions, theme parks, and adventure tourism, has witnessed substantial growth, with local and international tourists seeking unique and memorable experiences.

Key Trends: Technological Disruptions

Technological advancements have played a pivotal role in shaping the Thai travel industry:

Online Travel Platforms:

The rise of online travel platforms, such as booking websites and travel apps, has transformed the way travelers plan, book, and manage their trips, creating new opportunities for local travel businesses.

Digital Payments and Cryptocurrencies:

The increasing adoption of digital payments and cryptocurrencies has made it easier for travelers to make transactions, reducing barriers to entry and enhancing the overall travel experience.

Sustainable Tourism:

Technological innovations in areas such as renewable energy, waste management, and eco-friendly materials have enabled the travel industry to adopt more sustainable practices, catering to the growing demand for responsible tourism.

Challenges

Despite the industry's impressive growth, the Thai travel industry faces several challenges that must be addressed to ensure continued success:

Over Tourism and Environmental Impact:

The increasing number of visitors puts a strain on the country's natural and cultural resources, necessitating the development of sustainable tourism strategies to preserve Thailand's unique attractions for future generations.

Balancing Mass Tourism and Niche Markets:

The Thai travel industry must strike a delicate balance between catering to mass tourism and developing niche markets, such as wellness tourism, cultural tourism, and adventure tourism, to ensure long-term growth and competitiveness.

Geopolitical and Economic Factors:

The travel industry's growth is susceptible to geopolitical and economic factors, such as global recessions, political instability, and health crises, which can impact international travel and disrupt the industry's development.

Future Outlook

The future outlook for Thailand's travel industry is promising, with continued growth expected across various sectors. Technological advancements, government support, and a growing global interest in unique travel experiences will drive the industry's evolution and expansion.

In the coming years, emerging technologies such as AI, big data, and 5G connectivity will further transform the travel landscape, offering new opportunities for innovation and growth. Travel businesses must stay abreast of these developments and leverage them to create cutting-edge services that cater to the changing needs of travelers and tourists.

Additionally, as the industry becomes more competitive, collaboration and strategic partnerships will play an increasingly important role in shaping the future of the Thai travel sector. By forming alliances with international partners and embracing cross-disciplinary collaborations, Thai travel businesses can expand their reach, share resources, and generate innovative ideas that drive the industry forward.

Conclusion

In conclusion, Thailand's travel industry is experiencing a period of dynamic growth and transformation, driven by rapid technological advancements, government initiatives, and a flourishing global tourism market. By embracing innovation, addressing challenges, and capitalizing on emerging opportunities, the industry can continue to contribute to the nation's economic growth and development while enriching the travel experiences of visitors for generations to come.

As the Thai travel industry continues to evolve, businesses must embrace digital transformation and personalization to remain competitive and cater to the diverse needs of travelers:

Data-Driven Insights:

Leveraging data analytics and artificial intelligence can help businesses gain valuable insights into customer preferences, enabling them to tailor their offerings and marketing strategies to better target specific segments of the market.

Personalized Experiences:

Travelers increasingly seek personalized experiences that cater to their individual interests and preferences. Travel businesses must develop innovative and customized offerings, such as curated itineraries, immersive cultural experiences, and bespoke adventure activities, to meet this demand.

Mobile Technology:

The ubiquity of smartphones has transformed the way travelers access information, make bookings, and navigate their destinations. Travel businesses must invest in mobile technologies, such as responsive websites, mobile apps, and location-based services, to provide seamless and convenient services to their customers.

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By Melissa Goh
Published on 30 May 2023