Top Business Process Management Companies in Thailand

The Business Process Management (BPM) Industry in Thailand has experienced remarkable growth in recent years, driven by the increasing demand for efficient and cost-effective business processes and the country's ongoing technological advancements. In this article, we explore key statistics from 2022, factors contributing to the industry's growth and success, and notable trends in the sector. Furthermore, we discuss the challenges faced by the industry and its future outlook in light of technological disruptions and other external factors.

read full article below
Filter bySearch by company name, registration number or domain name
CompanyHeadcountContactDescriptionDecision Maker
PRTR832 +66 38 494 700
enquiry@prtr.com

More Than Just a Recruitment Company. At PRTR, we have been a part of our customers’ success for 30 years as their total HR solutions partner. With over 550 dedicated professionals and 15,000 outsourced staff, we are here to be #YourPartnerInPeople. With a true understanding of what it takes to build the best workforce, including skills that will aid in their development and ultimately benefit the organisation. Our beliefs in the power of people lead us to develop our latest service, The Blacksmith by PRTR, with the goal of maximising the results of Learning & Development works.

VINARCO GROUP OF COMPANIES75 +66 33 030 928
contact@vinarco.com

Our core business lies in the provision of highly-skilled experts and multi-discipline consultants for demanding technical and professional roles, and the delivery of out-sourced services by our own internal teams of such specialised consultants. We also offer a comprehensive range of in-market services to our Alliance Partners to represent them in markets where they are not established, and to help them prosper where they already have a presence. This has become an increasingly important part of our business as we have invested heavily in establishing full hosting capability in countries where it is difficult to manage consultants from far-distant time zones. With our advanced regional infrastructure and proven track record working with Multi-national Clients across a range of key commercial sectors, Vinarco strives to maintain the highest standards of service as the premier provider of technical consultancy services.

BLUEBIK GROUP PLC.282 +66 2 636 7011
hello@bluebik.com

Bluebik Group Public Company Limited is a consultancy on digital transformation. It focuses on increasing the capabilities of Thai business organizations with comprehensive technological application. The transformation consulting consists of Management Consulting – advice on strategies and management, Digital Excellence & Delivery covering in-depth recommendations on digital and technological development within organizations, Strategic PMO – advice on tangible benefits and significant cost saving through clients’ business process, and Big Data & Advanced Analytics – provide end to end solution for Big Data & Advanced Analytics from strategy to implementation. The company bases its consulting services on profound understanding about business contexts in Thailand and has more than 750 consultants with experiences from world-class consulting firms

DIGISERVE CORPORATION145 +66 2 026 6323
info@digiservecorp.com

DIGISERVE CORPORATION is your trusted CX business partner in the Southeast Asia region. Our expertise lies in delivering comprehensive business solutions that encompass professional design, management consultancy, and supervision of a full-service business support center. We offer Omni channel contact center, customer service, sales, social media, and fulfillment services that are tailored to meet your business needs. With DIGISERVE CORPORATION as your CX business partner, you can expect exceptional service and support that drives success for your organization.

EASTERN GROUP PLC8 +66 2 158 6148
info@eastern-groups.com

Eastern Group Plc is a management services and engineering company based in Bangkok and Surat Thani. My role as VP International Marketing is to bring Eastern Group managed services and engineering offering to the native and non-native English speaking (ESL) market in Thailand and SE Asia. Eastern Groups Manpower Mangement provides managed services for many Government sectors and large private corporations including; Meter readers Call centre staff/CS/Operator/Information Administrative assistants Chauffeurs and drivers Mechanics Engineers Inspectors The Eastern Groups Burapa Engineering team specialise in high voltage (HV) underground & overhead energy infrastructure projects and construction & commissioning of telecoms towers and associated equipment. Burapa also specialises in renewable energy projects mainly solar, biomass and biogas. Solar rooftops for domestic and commercial customers will be available from Q2 2016.

บริษัท กฤษฎ์ ดี-วี จำกัด (KRISZD D-V CORP.,LTD.)1 +66 63 918 8881
kdv@kriszd.com

ถ้าคุณมองหาผู้เชี่ยวชาญที่แท้จริงอย่างมืออาชีพ ด้วยประสบการณ์ยาวนานกว่า 20 ปี ของเราในแวดวงของการให้คำปรึกษา วิทยากร อาจารย์บรรยาย ผู้ตรวจประเมิน ผู้ปฏิบัติจริงภาคสนาม ผู้รับมอบอำนาจในการต่อสู้ แก้ต่างคดีในศาลแรงงาน ผู้บริหารระดับสูงซึ่งผ่านงานในระดับผู้ปฏิบัติการจนถึงระดับ Top Management ในองค์การที่มีชื่อเสียงมากมาย เรามีที่ปรึกษาซึ่งเป็นผู้คว่ำหวอดในวงการแรงงาน กฎหมายว่าด้วยแรงงานงานวางแผนกลยุทธ์และกฎหมายธุรกิจในระดับ 1 ใน 3 ของประเทศ การบริหาร พัฒนาทรัพยากรมนุษย์และองค์การ แบบลงลึก เจาะ และเน้นปฏิบัติได้ผลสำเร็จมาแล้วเป็นเครื่องรับประกัน ขอบอกว่า...ท่านเลือกเรา ไม่ผิดหวังอย่างแน่นอน นอกจากนั้นแล้วเรายังมีบริการในกลุ่มธุรกิจส่งออกและนำเข้าสินค้าอุปโภค บริโภค ธุรกิจอาหาร เครื่องดื่มและไลฟ์สไตล์ บทความ วิชาการ ตำราและหนังสือ จัดจำหน่าย E-Book รูปแบบ Online การจัดหา Contractor ในกิจการ Outsources และจัดจำหน่ายสินค้า ผลิตภัณฑ์และบริการที่หลากหลายอีกด้วย นอกจากนี้แล้ว KDV พร้อมที่จะช่วยท่านทวนสอบ ประเมินระบบความโปร่งใสของทุกกระบวนการทางธุรกิจของท่านแบบหยั่งรากลึก เ…

WORKMATE221
info@workmate.asia

Workmate is Southeast Asias first Workforce-as-a-service for the Frontline Workforce . Through our platform, we provide businesses with access to a network of pre-screened, pre-qualified workers, available on demand - to fill short term gaps in your roster, or for recurring part time work. Our cutting edge technology combined with our qualified pool of workers gives you increased workforce flexibility, reduced administration, improved worker attendance, and lower costs than traditional solutions. We currently support multiple roles across the Hospitality, F&B, Events, Promotions, Retail, and Logistics industries.

MSYNE INNOVATIONS54 +66 2 821 7894
sales@msyne.co.th

MSyne Innovations is established in 2018 under MFEC Group. The milestone of MSyne Innovations is to be a top selection for Big Data and Data Analytic service provider. Our Services Our company is an expertise on Big Data solutions, we provide wide range and professional solutions to our clients. End-To-End Data Analytics The combination of Data Intelligence,Terada and Big Data is to creates Data Integration Solution. Advance Analytic Go throught deep analytics that are intended to give businesses greater insight. Big Data Implementation Empowerment of managing Data and put the power of analytic tools to get a better scope of view for business. Data Intgration The combination of technical and business processes used to combine data from disparate sources into meaningful and valuable information. Teradata Solution High efficiency of Big Data platform that provides the analytic tools for almost business proposes. Deep Learning Implementation of increasing the capability of AI to un…

TIGER-CONSULTING ASIA20 +66 2 684 6913
info@tiger-consulting.net

Staffed by experienced expatriate and local business professionals with detailed knowledge of regional business laws, practices and culture, Tiger-Consulting offers quality, cost effective HR, Payroll and Outsource Services to support its enterprise customers’ Asia Pacific operations. With the help of Tiger-Consulting, your business can immediately hire local staff, stay legal and ensure payroll, visa and work permit compliance across all Asia. We have more than a dozen offices across Asia Pacific to support enterprise client operations in Australia, Bahrein, Cambodia, China, Hong Kong, India, Indonesia, Korea, Madagascar, Malaysia, New Zealand, Pakistan, Philippines, Singapore, Taiwan, Thailand , USA, Vietnam and UAE. The entire team speaks English as well as the languages of the countries we serve. By providing quality solutions and professional advice at a competitive price, Tiger-Consulting will enable your company to open up shop across Asia. More importantly, our experience…

MARKETYZE - DIGITAL MARKETING AGENCY16 +66 81 642 3403
info@marketyze.io

Marketyze is a performance-led digital marketing agency based in Bangkok. We form digital strategies and execute them by taking a data-driven approach to delivering the best results for our clients. We are a group of passionate individuals who happen to enjoy digital marketing and e-commerce a lot, two dynamically changing areas in the 21st century. As much as we enjoy working at the intersection of those two fields, it brings us even greater pleasure to implement our knowledge and expertise to see companies grow. Since 2017, when we first started, weve worked with more than 100 clients, mostly from the South East Asian region. Every year since inception brings new learnings and growth - for us and for our clients. Our mission and desire is to help businesses in the APAC region maximize their potential in the digital age. We continue to be excited whenever we have an opportunity to do so. We’re looking for top talent that is ready for a challenge. Send us an email to careers@mark…

NAVIWORLD (THAILAND) CO., LTD23 +66 38 327 138
sales@naviworld-asia.com

Founded in early 2000, NaviWorld Thailand Co., Ltd is a leading provider of IT & Business Solutions (ERP) from Microsoft Dynamics ERP (NAV and CRM) and BI application (Jet reports and Zap Business Intelligence) in Thailand, where skilled and experienced business and software professionals provide assistance and support in all phases of an IT & Business Solution (ERP) implementation. NaviWorld Thailand is determined to provide the most reliable and flexible customized Business Solutions for companies and organization taking advantage of the latest technology combined with the specific industry know-how. To achieve this position, our company is a customer-oriented, vertically experienced enterprise committed to excellence and best value in its chosen mission to help companies to plan, protect and grow their business. Our expertise is in Accounting and Finance,Manufacturing, Supply Chain and Distribution, Logistic and Retail. We provide services such as: Business Analysis and System De…

QAD THAILAND12
info@qad.com

QAD Inc. is a leading provider of flexible, cloud-based enterprise software and services for global manufacturing companies. QAD Adaptive ERP for manufacturing supports operational requirements in the areas of financials, customer management, supply chain, manufacturing, service and support, analytics, business process management and integration. QADs Adaptive Applications portfolio includes related solutions for quality management software, supply chain management software, transportation management software and B2B interoperability. Since 1979, QAD solutions have enabled customers in the automotive, consumer products, food and beverage, high-tech, industrial manufacturing and life sciences industries to better align operations with their strategic goals to become Effective Enterprises. Learn more about QADs products and offerings by visiting our website: www.qad.com/th-TH

LOUIS T. LEONOWENS (THAILAND) CO., LTD.51 +66 2 206 9500
nitchima.w@louist.co.th

Louis T. Leonowens (Thailand) Limited, LTL, is Thailand’s premier marketing and distribution company. With more than a century of doing business in Thailand, LTL understands what it takes to build successful businesses and keep strong relationships with partners and customers. We take great pride in helping our partners and customers grow. Our current achievements in Thailand; 2.1 Billon Sales 3,225 Customers 233 Suppliers 2,539 SKUs 227 Specialized Personal LTL became a member of the Getz Group of the Companies in 1986. As a member of the Getz Group of Companies, LTL draws on the experience and expertise which today exists in 49 countries through 6 continents. LTL today offers an extensive set of value-added services ranging from research & insight, product analysis, marketing, sales, logistics, warehousing and after-sales services to ensure smooth transition of business processes end-to-end. Most importantly, our people, from front line experts to operational support teams, a…

ROUND 2 SOLUTIONS51 +66 2 717 1254

Round 2 Solutions is a consulting company specializing in helping clients to prepare, implement, adopt, and sustain IT solutions and business process in order to achieve targeted business goals. The company offers services to clients with experienced team that has expertise in IT & Business strategy, Organization & Process design, IT platforms development, Data analytics, and Change Management. Round 2 Solutions focuses its services in areas which are Enterprise Resource Planning, Data Acquisition & Analytics, Project Management, and Innovations. Our team offers the expertise that clients need in order to successfully implement IT solutions and reach targeted business results as well as maximize the usage of the solutions. Visit us at: http://www.round2solutions.com/

INTERMEDIKA CONSULTING3 +66 81 813 2938
info@intermedikaconsulting.com

Intermedika Consulting provides advisory services to healthcare and hospitality companies around the world. We specialize in business strategy, business process improvement and developing innovative solutions that drive growth and profitability. Our team is comprised of C-level professionals with a proven track record building globally recognized brands, operating profitable businesses, and developing innovative products. We were the part the executive team that led the transformation of Bumrungrad Hospital from a 250-bed general hospital into the world’s leading medical travel destination. We are unique because we have deep experience in both healthcare and hospitality, and help investors, owners and operators identify and develop new business and market opportunities, as well as provide a full range of services to support business optimization and transformation. We see the convergence of healthcare and hospitality as a major theme this decade, and are a resource to help hospitali…

PINNACLE X OUTSOURCING4 +66 2 114 7262
info@pxoutsourcing.com

Pinnacle X Outsourcing was founded on one simple idea: to help companies like yours maximize their potential. Depending on where you’re at, that might mean helping you set up or expand your operations in Thailand. Or it could mean providing you with HR and administration solutions, so you can focus more on your core business. Either way, we’re here to help you achieve your business goals. Before starting Pinnacle X, we spent nearly two decades in human resources and business administration at both Thai and international companies working on both the corporate and agency sides of the business. As a result, we understand the challenges your company faces — and how to leverage our services to best serve your needs. Over the years, we’ve also learned that experience and knowledge alone are no longer enough to deliver quality results in HR, whether in payroll administration, staff outsourcing, or other areas. The world changes every day and organizations need to adapt to stay successf…

ARISE CORPORATION CO.,LTD6 +66 94 923 6639
admin@arisecorpn.com

At Arise Corporation, were proud to offer a new business solution that uses the power of AI to help streamline your workflow and decision-making processes. Whether youre running a small business or a large corporation, our AI-powered mobile or web app can help you make better, more informed decisions in less time. Our app is designed to integrate seamlessly with your existing processes, allowing you to leverage the power of AI without having to overhaul your entire workflow. Simply input your data, and our app will use advanced algorithms and machine learning techniques to analyze it and provide insights and recommendations that can help you make better decisions faster. Key features and benefits of our AI-powered app include: Faster decision-making: By automating much of the decision-making process, our app helps you make decisions faster and more efficiently, without sacrificing accuracy or quality. Improved accuracy: Our app uses advanced algorithms and machine learning technique…

NETIZEN CO.,LTD47 +66 2 090 6868
marketing@netizen.co.th

Netizen was founded in 2000, Our vision, We aimed to do the business transformation which SAP is the software company we have selected to help transform Thailand business to be intelligent enterprises to enhance business efficiency in management and corporate performance. Netizen is trying to invent the best solution to combine business, people and technology together which are reachable for every business segment. SAP, one of the world’s leading ERP software technology and Netizen with priceless experience, in-depth knowledge and skillful consultant with the understanding of the world businesses. When Netizen and SAP are together, we will drive globally businesses by innovation with our best practice along with SAP solutions. We provide services focused on SAP-related services including SAP implementation for SAP S/4HANA and SAP Business ByDesign, SAP system integration, NetWeaver, SAP technical services, IT infrastructure management, and IT Roadmap. Our strength focuses on the unde…

BRAINERGY DIGITAL41 +66 2 016 5355
info@brainergy.digital

It is our mission to deliver impactful growth with our customers through our best-in-class digital solution and service offerings.

THE NAVIWORLD GROUP LTD.18 +66 97 138 5356
info@naviworld.com.mm

Founded in 1999, NaviWorld is a leading IT Service & Business (ERP) Consultancy provider in Asia, and Middle East regions supplying international and local companies with IT & ERP Consultancy solutions and products. NaviWorld is a Microsoft Gold Certified Partner with focus on the Microsoft Dynamics ERP & Microsoft technologies platform. Currently NaviWorld employes 150 people across countries and continents. NaviWorlds domain knowledge and expertise is achieved in Retailing, Automotive, Service, Project, Manufacturing, Transport&Logistic, Trading and Education Our vertical solutions for these industries helps to achieve world class results in a fast growing business environment. NaviWorld has offices in the following countries: APAC: Myanmar, Mongolia,Vietnam, Thailand, Singapore ME; Egypt, Tunis, Saudi Arabia

Top Business Process Management Companies in Thailand

Key Statistics from 2022

In 2022, the BPM Industry contributed 1.5% to Thailand's GDP, reflecting a growth of 0.3% compared to the previous year. This increase demonstrates the industry's expanding role in the national economy and its potential for further growth.

The BPM Industry provided employment to approximately 100,000 individuals in 2022, marking an increase of 8% compared to 2021. The growth in employment opportunities underscores the industry's capacity to generate economic benefits while addressing the increasing demand for BPM solutions.

Factors Contributing to Growth and Success

Government Initiatives

The Thai government has played a crucial role in fostering the growth of the BPM Industry through various initiatives, such as:

The establishment of the Digital Economy Promotion Agency (DEPA), which aims to promote digital technology adoption, foster innovation, and support the development of digital infrastructure in Thailand.

The National Digital Economy and Society Plan, which outlines strategic objectives and policies for promoting digital transformation and driving the growth of the digital economy.

The creation of the National Innovation Agency (NIA), which supports innovation and entrepreneurship in the technology sector, including BPM.

Growing Demand for Efficient and Cost-effective Business Processes

The increasing demand for efficient and cost-effective business processes across various sectors, including finance, healthcare, retail, and education, has been a driving force behind the growth of the BPM Industry in Thailand. This demand is driven by the need for innovative solutions that can streamline operations, enhance decision-making capabilities, and improve overall business performance.

Industry Growth and Year-on-Year Comparison

In 2022, the BPM Industry experienced a growth rate of 10% compared to the previous year. This growth can be attributed to the increasing demand for efficient and cost-effective business processes, government initiatives, and the ongoing technological advancements in various sectors.

Key Trends

Technological Disruptions

Technology is reshaping the BPM Industry in Thailand. Some notable technological disruptions include:

The adoption of artificial intelligence (AI) and machine learning (ML) technologies, which enable the development of more sophisticated BPM solutions and enhance decision-making capabilities.

The increasing reliance on cloud-based BPM systems, which allows for more scalable and flexible deployment and maintenance processes.

The rise of mobile BPM solutions, which enable greater accessibility and real-time data processing for businesses.

Challenges

Despite its impressive growth, the BPM Industry in Thailand faces several challenges that need to be addressed to sustain its development and achieve long-term success.

Rapid technological advancements:

The fast pace of technological advancements necessitates continuous adaptation and innovation within the BPM Industry. Companies must stay abreast of the latest technologies and trends to remain competitive in the market.

Skills gap:

The industry faces a skills gap, with a shortage of skilled professionals capable of developing and implementing innovative BPM solutions. Addressing this skills gap is critical for the industry's continued growth and success.

Ensuring data security and privacy:

As businesses adopt various technological solutions, ensuring the security and privacy of sensitive data becomes a significant challenge. Companies must adopt robust security measures and adhere to data protection regulations to safeguard client information and maintain trust.

Future Outlook

Despite these challenges, the future outlook for the BPM Industry in Thailand remains positive. Key factors contributing to this positive outlook include:

Ongoing digital transformation:

As industries across Thailand continue to embrace digital transformation, the demand for BPM solutions is expected to grow, providing ample opportunities for the sector's expansion.

Government support:

The Thai government's ongoing commitment to promoting the digital economy and investing in digital infrastructure will help create a supportive environment for the industry's growth.

Regional collaboration:

Thailand's participation in regional technology initiatives and cooperation with neighboring countries can help drive the industry's development and facilitate knowledge sharing.

Conclusion

The BPM Industry in Thailand has experienced significant growth in recent years, driven by government initiatives, increasing demand for efficient and cost-effective business processes, and technological disruptions. Although the industry faces challenges, such as rapid technological advancements, a skills gap, and data security concerns, its future outlook remains promising.

By addressing these challenges and capitalizing on the opportunities presented by digital transformation and regional collaboration, the BPM Industry in Thailand can continue its upward trajectory and contribute to the nation's economic development. The combined efforts of the government, private sector, and educational institutions will be essential in realizing the industry's full potential and solidifying Thailand's position as a leader in the global BPM landscape.

undefined's picture
By Melissa Goh
Published on 29 May 2023