Top Facilities Management Companies in Australia

The facilities management industry in Australia plays a crucial role in ensuring the efficient and effective operation of buildings and infrastructure. In 2022, the industry generated $31.6 billion in revenue and employed over 180,000 professionals, contributing significantly to the country's GDP. This article explores the factors contributing to the growth and success of the facilities management industry in Australia, key trends, challenges, and future outlook.

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CompanyHeadcountContactDescriptionDecision Maker
TRIDENT SERVICES AUSTRALIA229 +61 1800 008 777
enquiries@tridentservices.com.au

Trident Services Australia Pty Ltd (Trident) provides tailored service solutions for commercial, retail, and aviation facilities. With a focus on keeping people and property safe, we aim to enhance your customers experience, champion your safety and security culture, and actively supporting your business in achieving compliance and best practice. Currently employing around 1600 people across many sites throughout Australia, our team offers high-level security, general and specialist cleaning, and asset management services supported by an industry-leading technology platform delivering powerful data for real-time decision-making, reporting, and risk mitigation. At Trident, we are inspired by our people and driven by strong family values. We value teamwork that drives outstanding customer results, ethically growing sustainable business partnerships, and being authentic by acting with integrity and building trust. Trident is fully certified and proudly Australian and privately owned…

KEN HALL PLUMBERS39 +61 8 8364 5855
service@kenhallplumbers.com.au

Recognised as an industry leader in trade service maintenance, Ken Halls team of qualified and licenced Plumbers, Electricians, Gasfitters, Roofers, Tilers, Trades & Bathroom Renovators service the greater Metropolitan Adelaide area 24 hours a day, 365 days a year. Founded in 1983, the Ken Hall brand is built on the practice of prompt, reliable trade services which to this day remains a key aspect to our success. Today we have 90+ vehicles utilised by our highly qualified staff to handle all areas of trade including domestic, commercial. facilities maintenance and property management. Our experienced commercial technicians provide support for some of Adelaides leading companies servicing hospitals, multi-story buildings, offices, retirement villages, strata groups, schools, shopping centres, shop fit-outs, golf clubs, hotels and more. Ken Hall is proud to be the preferred Property Management service provider for many of Adelaides leading Real Estate companies. Our success i…

THINXTRA, ENABLING MASSIVE IOT36 +61 2 8004 9056
whistleblower@thinxtra.com

Thinxtra, Enabling Massive IoT, connects the physical with the digital world at scale. We create value and operational efficiencies for a more sustainable world. Thinxtra owns and operates the public Sigfox 0G Network providing national coverage in Australia, New Zealand and Hong Kong. Thinxtra is also an exclusive solution provider of Soracom cellular IoT services in our region. Visit thinxtra.com for more information. Born in IoT, we are passionate about contributing to a profitable and sustainable future. Our customers benefit from minimised asset loss, higher asset utilisation, better customer experiences and opportunities for innovative business models.

DOWNER12,217 +61 7 3877 9500
investor.relations@downergroup.com

Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure and facilities. With a history dating back over 150 years, Downer is listed on the Australian Securities Exchange and New Zealand Stock Exchange as Downer EDI Limited (DOW). Downer Group employs approximately 44,000 people across more than 300 sites, primarily in Australia and New Zealand.

SECURECORP575 +61 3 8527 8888
info@securecorp.com.au

Securecorp employ more than 2,500 staff across Australia and have an annual turnover in excess of $100 million. For over 20 years, Securecorp has been a leading provider in the security and commercial cleaning industry, providing peace of mind in an ever-changing and challenging environment. All Securecorp services are supported by a range of innovative and technologically advanced products. Our personalised service, expertise in system design, and ongoing support and maintenance are second to none; while our innovative approach sets us apart when it comes time for you to make a decision on your security and facilities management provider. Our professional staff and business management support teams ensure that Securecorp is best positioned to protect both your assets, and your people.

SPOTLESS GROUP(blank) +61 7 3877 9500
investor.relations@downergroup.com

Spotless is wholly owned by Downer Group, please follow Downer Group. This social media account is no longer in operation.

DBA GLOBAL SHARED SERVICES, INC.270 +61 2 8065 4711
info@dbaadvisory.com

DBA is a premium professional services outsourcing company based in Australia and the Philippines. Our vision is to become the leading true values-based professional services provider in the Asia-Pacific region, recognised for our sustainable innovative and technology-driven processes. Guided by our strong core values, the services we offer to our clients worldwide encompass business, knowledge, and creative process outsourcing. We provide the right mix of consulting, accounting, taxation, legal, financial planning, facilities management, technology, and creative services – at a reasonable price.

PICA GROUP264 +61 2 8216 0397
enquiries@picagroup.com.au

Founded more than 70 years ago, PICA Group is one of Australias leading property services companies with more than 220,000 lots under strata management. With over 700 staff and 30 branches, PICA Group plays a significant role in the local property landscape by delivering a full range of strata, facilities and receivables management services across a variety of property types, which include residential, commercial, resorts, and mixed use. As an employer of choice, the PICA Group strives to create an exciting work environment, and is committed to nurturing and encouraging people development.

MARIGOLD SERVICES GROUP6 +61 1300 558 585
info@marigoldservices.com.au

Marigold services is a facilities management company which is dedicated to partnering and delivering a service to our clients which is unmatched in quality and costs. We have built a strong reputation and pride ourselves on quality and integrity. We cater to all businesses, from small offices to large commercial facilities, no job is too big or too small. Our aim is to provide a first class service to businesses of all sizes so that they may operate at their full potential in a pristine, professional environment. We understand business and know that first impressions last, let us keep your facility in immaculate condition so that those who visit will have a long lasting impression of your premises.

LAZARO PTY LTD14 +61 1300 131 189
lazaro@lazaro.com.au

Lazaro is an advancing company providing professional property maintenance, cleaning services as well as janitorial services operating in various commercial and residential spheres. We make use of sustainable and eco-friendly products to provide you with the best services possible , without compromising with our mother Earth.

STADIUMS QUEENSLAND158 +61 7 3008 6100
info@stadiums.qld.gov.au

Stadiums Queensland is charged with managing, operating and promoting the use of major public facilities for the staging of community, elite sporting and entertainment events. Our nine major sport and entertainment venues host more than four million patrons each year. Our venues include: Suncorp Stadium, The Gabba, Cbus Super Stadium (formerly Skilled Park), Metricon Stadium, 1300SMILES Stadium, Queensland Tennis Centre, Sleeman Sports Complex, Brisbane Entertainment Centre and the Queensland Sport and Athletics Centre.

MODUS PROJECTS142 +61 1300 266 387
info@modusprojects.com.au

We are a leading provider of construction and facilities management across Australia. Trusted by clients nationwide to manage their building operations and maintenance programs, Modus has a steadfast commitment to quality. We take complete ownership of our clients projects, guaranteeing the highest standards of workmanship, innovation and service. Whether were talking about a construction project or the ongoing management of your properties, our aim is to take care of every detail, so you can breathe easy, knowing your project is being taken to the next level of workmanship, safety and innovation. METICULOUS FACILITIES MANAGEMENT For our facilities management clients, this means meticulously scheduled maintenance checks, with a rapid response team ready for anything that needs attending to, from electrical to general maintenance: any time, on time. INNOVATIVE BUILDING PROJECTS For our building project clients, this means we dont just take your brief and blindly execute it. It…

SALTA PROPERTIES104 +61 3 9673 1188
info@salta.com.au

Salta Properties contributes to the future of Australias cities by delivering timeless and sustainable projects across the industrial, commercial, retail and residential property sectors. In business for over 50 years, family-owned Salta Properties continues to tailor dynamic developments and project management solutions to improve the way Australians live, work and shop. Salta Properties innovative approach to creating property solutions has seen it become one of Australias largest privately owned companies with more than $5 billion worth of projects completed or currently in active development.

CATERING INDUSTRIES392 +61 1300 364 092
jonas@cateringindustries.com.au

Since 1977, Catering Industries have been providing quality and cost-effective catering and facilities management solutions to companies across Australia. Today we employ over 1,800 staff in over 170 facilities nationally. We are specialists in the commercial catering arena, and service the following industries: - MINING & RESOURCES - Mine Camps and Accommodation Villages - EDUCATION - Boarding Schools, University Colleges, Training Colleges, Child Care Centres - HEALTH & AGED CARE - Aged Care Facities, Retirement Communities, Private Hospitals - BUSINESS & INDUSTRY - Corporate Cafes, Canteens, Boardrooms Our services include: - Full catering provisions - 5 star functions - Accommodation Management - Houskeeping & Janitorial Services - Pest Control - Waste & Water Management - Transportation Services (Air-Strip Management) - Grounds and General Maintenance - Bar and Retail Services

SOUTH WEST PACIFIC GROUP(blank) +61 1300 123 797
enquiry@swpgroup.com.au

South West Pacific Group (SWP Group) specialises in the training, employment and development of Australian Indigenous workers and long-term unemployed people through the delivery of high-quality, competitively priced, facility management and property services.

LOGOS434 +65 6491 0088
info@logosproperty.com

LOGOS is a dynamic and growing logistics specialist with operations across 10 countries in Asia Pacific. We manage every aspect of logistics real estate, including investment management, sourcing land or facilities and undertaking development and asset management, on behalf of some of the worlds leading global real estate investors. We have circa 11.3 million sqm of property owned and under development, with a total completed value of over US$23.5billion, across 37 ventures. LOGOS shareholders comprise ESR Group, APACs largest real asset manager powered by the New Economy and the third largest listed real estate investment manager globally and its Founders, John Marsh and Trent Iliffe. https://www.esr.com/

CIVIUM PROPERTY GROUP81 +61 1300 724 256
enquiries@civium.com.au

Civium is a diversified property services company providing a range of strata management and real estate services in Australia. Commencing operations in 2003 and originally focused on commercial real estate transactions the business operated from a single office in the ACT. Civium has since diversified its business operations and now provides services in: • Strata Management • Commercial Real Estate Agency (Sales & Leasing) • Commercial Property Management • Residential Real Estate Agency (Sales) • Residential Property Management • Insurance Services • Facilities & Building Management Civium now operates in four states along the eastern seaboard of Australia. Our network of offices are located in: • Canberra, ACT (Head Office) • Brisbane, QLD • Melbourne, VIC • Sydney, NSW

INDEPENDENT LOCKSMITHS & SECURITY PTY LTD30 +61 1300 500 600
service@independentlocksmiths.com.au

Independent Locksmiths & Security is a proud Australian company that was established in 1973. Our business is one of Australias largest and most highly respected Commercial Locksmith Service Providers. We employ 60 staff, including 20 Technicians on the road that can respond quickly to security issues across the Sydney Metro Area. Through a network of skilled and reliable contractors we offer a national service to customers with multiple sites. We specialise in fast, professional, cost effective Locksmith Services. We are most in demand for major commercial projects and national service and facilities maintenance contracts. We are leaders in the integrated security market and work with our clients to establish control of who has access to a facility. Products and services include enterprise level restricted master key systems, access control, CCTV, intruder alarms and monitoring. Complete Commercial Locksmith Services - Sales, Service, Maintenance, Repairs Master Keying - Compu…

CITY FM AUSTRALIA391 +61 3 8562 0700
enquiries@cityfm.com.au

City is proud to provide innovative facilities management solutions that ensure safe, successful and sustainable outcomes for our partners. As a global leader in our field, we know that Our People are the Soul of our City and our team members are the driving force behind the success and growth of City.

FOCUSED FACILITIES MANAGEMENT PTY LTD40 +61 3 9329 4016
info@focusedfm.com.au

Focused Facilities Management have been providing facilities management services for over 16 years. During this time, we have built an incredibly strong reputation in the industry and pride ourselves on high ethical principles and practices in our business operations. Focused Facilities Management offer a broad range of services across a large client portfolio to ensure Owners Corporation assets are maintained at the highest levels, with the aim of providing the owners a quality lifestyle and a satisfactory return on their investment.

Top Facilities Management Companies in Australia

Factors Contributing to Growth and Success

Government Initiatives:

The Australian government has played a significant role in fostering growth in the facilities management industry. The government has launched several initiatives aimed at promoting sustainability, energy efficiency, and safety in buildings and infrastructure. The government has also established a regulatory framework to ensure compliance with safety and environmental standards. These initiatives have led to increased investment in facilities management projects and research, as well as increased awareness of the potential benefits of sustainable facilities management practices.

Industry Growth and Comparison to Previous Years:

The facilities management industry in Australia is being driven by a wide range of sectors, including commercial real estate, healthcare, education, and government. The commercial real estate sector, in particular, has been a significant driver of growth in the industry, with the increasing demand for sustainable and efficient buildings. The healthcare sector has also been a key driver of growth, with the increasing demand for safe and secure healthcare facilities.

The facilities management industry in Australia has been growing at an average rate of 5% per year, with revenues reaching $31.6 billion in 2022, up from $26.3 billion in 2017. Employment in the industry has also been steadily increasing, with over 180,000 professionals currently employed, up from 160,000 in 2017. The industry's growth is expected to continue at a similar rate, driven by the increasing demand for sustainable and efficient facilities management practices.

Key Trends

Technological Disruptions:

The increasing adoption of new and emerging technologies is emerging as a key trend in the facilities management industry. Technologies such as building automation systems, data analytics, and artificial intelligence are disrupting traditional facilities management practices and creating new opportunities for operational efficiency and cost savings. Facilities management firms are actively seeking out innovative technologies that can improve the performance and sustainability of buildings and infrastructure.

Sustainability:

The growing focus on sustainability is another key trend in the facilities management industry. Sustainable facilities management practices involve managing buildings and infrastructure in a way that minimizes their impact on the environment while maximizing their operational efficiency. Sustainable facilities management practices are being driven by a growing demand from building owners and tenants for environmentally responsible solutions.

Challenges

Cost Management:

The management of costs is a significant challenge for the facilities management industry. The industry must balance the need for operational efficiency and sustainability with the need to manage costs and maintain profitability. Facilities management firms will need to develop more robust cost management processes that can identify and mitigate potential risks associated with facilities management projects.

Regulatory Compliance:

The complex regulatory landscape presents another significant challenge for the facilities management industry. Facilities management firms must comply with a wide range of safety, environmental, and other regulations, which can create operational challenges and add to the cost of facilities management projects. The industry will need to focus on developing strategies that can streamline regulatory compliance and reduce the cost of compliance.

Future Outlook

The facilities management industry in Australia is expected to continue its growth trajectory in the coming years, driven by the increasing demand for sustainable and efficient facilities management practices. The Australian government has recognized the importance of sustainable facilities management practices and is expected to continue investing in initiatives to support the industry's growth. The government has committed to investing $1.9 billion over four years to enhance Australia's sustainability capabilities, including developing sustainable facilities management solutions.

One of the key areas of focus for the facilities management industry in the future will be addressing the challenges of cost management and regulatory compliance. The industry will need to develop more robust cost management processes that can identify and mitigate potential risks associated with facilities management projects. The industry will also need to focus on developing strategies that can streamline regulatory compliance and reduce the cost of compliance.

Another key trend that is expected to shape the future of the facilities management industry is the increasing use of data analytics and artificial intelligence technologies. These technologies enable facilities management firms to collect and analyze large amounts of data to optimize the performance and sustainability of buildings and infrastructure. Data analytics and artificial intelligence technologies are also being used to automate facilities management processes, enabling firms to streamline operations and reduce costs.

Conclusion

In conclusion, the facilities management industry in Australia is a critical part of the country's infrastructure, driving operational efficiency and cost savings. The industry's growth is driven by the increasing demand for sustainable and efficient facilities management practices and the government's continued investment in sustainable facilities management initiatives. The industry will need to address the challenges of cost management and regulatory compliance and focus on developing more robust cost management processes. The industry's increasing use of data analytics and artificial intelligence technologies is also expected to generate operational efficiencies and cost savings while improving the performance and sustainability of buildings and infrastructure.

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By Melissa Goh
Published on 10 May 2023