Top Hospitality Companies in Malaysia

The hospitality industry is a critical sector in Malaysia, contributing significantly to the country's economic growth and providing employment opportunities. In 2022, the industry is expected to continue its growth trajectory, driven by government initiatives, technological disruptions, and changing consumer preferences.

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CompanyHeadcountContactDescriptionDecision Maker
I-CITY152 +60 3-5521 8800
property@i-city.my

i-City was born 15 years ago when the land was still empty. Today, i-City is the No. 1 Technology City, listed amongst top 25 worlds brightest, most colourful places by CNN Travel. We have a 250+ people strong multi-disciplinary team of professional problem solvers across our subsidiaries as well as associate and joint-venture companies.

THE RUMA HOTEL AND RESIDENCES121 +60 3-2778 0999
information@theruma.com

The RuMa means home. Were a hotel that captures all the intimacy of a home with a host, which will inspire you to uncover Kuala Lumpurs origins and colonial influences in a contemporary space. Were home to 253 appointed guest rooms and suites, a library lounge, meeting and event facilities, a modern Malaysian eatery, a URSpa, a state-of-the-art fitness centre, an outdoor pool bar, and a Barber at The RuMa by Truefitt & Hill. The RuMa Hotel and Residences is a hotel by Urban Resorts Concept.

OSK GROUP477 +60 3-2166 6225
info@oskgroup.com

OSK is a conglomerate with diversified business interests in Property Development and Investment, Construction, Industries, Hospitality and Financial Services. We have over 2,000 employees with business operations in Malaysia, Vietnam and Australia. Our vision is to be a long-term business builder that delivers superior value to all our internal and external stakeholders. As a conglomerate comprising multiple brands, we are united by a common set of corporate values that lead us forward! For more information, please visit : http://www.oskgroup.com/about-us/

ASTAKA HOLDINGS LIMITED45 +60 7-231 5457
whistleblowing@astaka.com.my

Astaka Holdings Limited (Astaka) is an iconic developer with an established reputation for creating developments of global excellence. We are listed on the Singapore Exchange, and led by a distinguished team with extensive and varied experience in delivering prestigious and highly-acclaimed developments within the globally-recognised Iskandar Malaysia. We pride ourselves on real estate developments that offer unique lifestyle experiences, catering to the different requirements and specifications of a diverse and sophisticated international market. Our intimate knowledge of our customers needs, our absolute commitment to superior quality and excellence, our prime and strategic locations and our proven track record have been essential in exceeding expectations. These principles set us apart from conventional developers in Iskandar Malaysia, appealing to a wide range of customers from around the globe. Quality is our core foundation. All our residential, commercial, retail and hospit…

LOTUS ASIA TOURS15 +60 3-2161 7075
malaysia@lotusasiatours.com

For more than twenty five years, Lotus Asia Tours has provided services and assistance to travellers the world over. Today we have become a modern DMC with skilled communications, lean and modular products, and corporate services. Lotus Asia Tours was established in Indonesia in 1991 as the Travel Division of Lotus Enterprises, a reputable business group operating in the fields of hospitality, restaurants and food import. We are a business-to-business provider of high standard travel services for both the leisure and corporate sectors and have steadily grown over the years establishing our presence in the South East Asian region. We operate out of Indonesia, Malaysia, Myanmar and Singapore with one young yet very prepared and experienced team of Asian and European travel professionals. To rapidly and effectively assist our clientele we have set up three sales offices staffed with the most hands on approach sales personnel. Interacting in five different languages, fifty persons of dif…

WYLD GROUP23 +60 3-7622 8700
marketing@wyldgroup.asia

Pushing boundaries of Malaysias lifestyle and hospitality landscape since 2013.

HORESTCO FURNITURE8 +62 851-0076-0267
info@horestco.com

We specialize in manufacturing genuine high quality and heavy-duty classic wooden and rattan furniture as well as innovative and contemporary stainless steel and synthetic wicker furniture to furnish commercial spaces, hotels, resorts and restaurants. With Kaizen, the Japanase philosophy of constant improvement as a guiding force, we continuously improve our products and services with feedback from our clients. Nothing motivates us more than watching people happily using our furniture for years. Maintaining high standards of production practices, we aspire to serve the hospitality market with a variety of choices, designs and materials to choose from. We have a production facility of 4500 sq.m.with a highly experienced team of carpenters, welders, weavers, quality control managers and furniture finishing specialists in Jepara, Central Java, Indonesia - the furniture manufacturing hub of Indonesia. We understand the importance of consistent quality and on-time delivery. Our quality insp…

UNITAR INTERNATIONAL UNIVERSITY655 +60 3-7627 7200
enquiries@unitar.my

UNITAR is the first virtual University in Southeast Asia. It is also the first institution in Asia to be awarded a QS 5- Star Rating for the Online Learning category. In alignment with the United Nations Sustainable Development Goals, UNITARs holistic and innovative learning ecosystem provides a comprehensive programme offering for all socio-economic levels whilst developing highly employable and entrepreneurial global citizens. It aims to go beyond just providing the learning journey for students in acquiring relevant skill sets, but through their C.A.R.E. — Collaborative, Adaptive, Reflective, and Entrepreneurial education methodology, UNITAR nurtures its students in developing self-awareness of their talents and abilities, as well inculcating in them the need for social responsibility whilst moulding them to be better citizens of the nation. UNITARs programmes are offered in 13 locations, including its main campus in urban Kelana Jaya. It has a total enrolment of over 7,000 s…

HATTEN409 +65 6690 3113
info@hattengrp.com

Hatten Group is a front-runner in Malaysias property development, asset management and investment industry. The multi-award winning Group is one of the largest mega-corporations in the region to integrate core businesses in project development and construction, commercial and asset management, retail leasing and hospitality divisions. As a leading property developer, Hatten Group believes in producing top quality projects with trend setting concepts. ICON synergises the Groups Vision and Mission while reinforcing the values of reliability, commitment and forging long-term relationships with stakeholders to establish a legacy as the trusted quality brand.

INTERHILL GROUP19 +60 85-412 318
leasing.thehills@interhill.com.my

Interhill Group is a Sarawak based privately owned company focus on real estate development, hospitality and sustainable forestry development across the country. It was established in 1978.

RAIA HOTEL42 +60 4-740 3666
info@raiahotels.com.my

Raia Hotel offer accommodations in 5 key locations around Malaysia for business and leisure. Our hotels are located at : • RAIA Hotel & Convention Centre Alor Setar, KEDAH • RAIA Hotel & Convention Centre Terengganu, TERENGGANU • RAIA Hotel Penang, PULAU PINANG • RAIA Hotel & Convention Centre Kuching, SARAWAK • RAIA Hotel Kota Kinabalu, SABAH Fostering a sense of local hospitality, Raia deliver a diverse range of experiences that stay true to its brand vision as the ‘Hotel For All. Managed by UJ Hotels & Resorts Management Services Sdn Bhd (formerly known as UJ Property Management Sdn Bhd).

PRESIDENT COLLEGE KUALA LUMPUR31 +60 18-237 0490
study@president.edu.my

TRAVELWALLA9 +60 3-2298 8438
hello@travelwalla.com

Travelwalla is a Malaysian based Online Travel Partner with a vision to become South East Asias Online Travel Partner of Choice and a mission to empower the regional tourism industry by providing our users and partners with end-to-end digital travel solutions. Founded in 2021 in the midst of a devastating pandemic by two entrepreneurial brothers with a passion for Tourism, we set out to solve two (2) tourism related problems: 1) Reducing the amount of commissions paid to OTAs. 2) Create educational destination marketing content. Today we embark on our journey to become Malaysias leading online travel platform focused on empowering our partners by giving them control to maximise revenues and educating our users through simplified destination marketing tools.

HOTEL MAYA KUALA LUMPUR35 +60 12-998 3798
info@hotelmaya.com.my

Hotel Maya Kuala Lumpur is an Urban Resort offering comfort and convenience of being in Kuala Lumpurs most central location. Featuring 284 rooms, comprising of Studio Room, Studio Heritage, Junior Suite, Deluxe Suite and Executive Suite - we offer incredible skyline views of Kuala Lumpur. In the heart of KLs main business and commercial district, just a few minutes walking distance from Malaysias iconic Petronas Twin Towers.

HATTEN HOTEL MELAKA159 +60 6-286 9696
weddings@hattenhotel.com

Hatten Hotel is set against a picturesque vista of Melakas most famous historical landmarks, surrounded by the hustle and bustle of Melaka Raya; close to the city center with its cheerful nightlife, and mere minutes from the acclaimed UNESCO World Heritage site. With 704 deluxe suites ranging from 32 square meters to 98 square meters in size, Hatten Hotel offers you the utmost comfort, style and convenience. Now you can step out and discover the true essence of Melaka as Hatten Hotel is strategically located for your convenience. Discover history and excitement literally just footsteps away.

TUNE HOTELS180 +60 3-8787 1720
enquiry@tunehotels.com

Tune Hotels is a brand known all over the world for its combination of great value and practicality for travellers on the go. Tune is all about getting the best out of life. We believe that simplicity doesnt have to be boring, and that you dont have to spend big for a great stay. Tune is for travellers who want comfort, functionality, and fun without the stuffy extras. Its for globe-trippers who love music and want to connect with like-minded, outgoing people on the road. Our network of hotels links up city centres and airports across the world, offering warm service, minimalist rooms, and vibrant spaces where everyone is welcome.

WERNERS GROUP9 +60 3-2110 3988
marketing@wernersgroup.com

We are a team of diverse individuals united by the passion for operating unique concept restaurants in Kuala Lumpur City. Our group has grown from strength to strength, from its first concept restaurant in 2005 to its eighth in 2018. El Cerdo KL, The Whisky Bar KL, The Steakhouse KL, Dining in The Dark KL, Opium KL, Forbidden City KL, The Rum Bark KL and Cielo KL were conceptualized and wholly owned by us. We have and always will take pride in what matters most – the journey to a perfect dining experience.

HNG CAPITAL56 +60 4-229 2333
info@hngcapital.com

HNG Capital Overview - Growing from Strength to Strength HNG Capital was incorporated in year 2011 to undertake the privatization of Leader Universal holdings Berhad (“Leader Group), a group with an enduring history of approximately 40 years, and founded by Tan Sri Dato Seri Hng Bok San. The privatization exercise was successfully completed in May 2012. LEADER Groups history dated back to year 1976 when its founders founded Leader Cable Industry Berhad, a cable manufacturing company. Since then, the Group has grown from strength to strength and in 1988, the Group undertook a merger and reverse takeover exercise involving the then listed Universal Cable (M) Berhad. This led to the eventual formation and listing of Leader Universal Holdings Berhad on the Bursa Malaysia Securities Berhad. Pursuant to the privatization, HNG Capital had undertaken a string of corporate exercises that included the disposal of investment holdings in Leader Cable Industry Berhad and Universal Cable (M) Be…

HATTEN GROUP SDN BHD351 +65 6690 3113
info@hattengrp.com

Hatten Group is a front-runner in Malaysias property development, asset management and investment industry. The multi-award winning Group is one of the largest mega-corporations in the region to integrate core businesses in project development and construction, commercial and asset management, retail leasing and hospitality divisions. As a leading property developer, Hatten Group believes in producing top quality projects with trend setting concepts. ICON synergises the Groups Vision and Mission while reinforcing the values of reliability, commitment and forging long-term relationships with stakeholders to establish a legacy as the trusted quality brand.

MEGA FORTRIS GROUP OF COMPANIES108 +60 3-5122 6118
sales.malaysia@megafortris.com

Established in 1996, the Mega Fortris Group of Companies is a leading manufacturer and specialized designer of security seals, tamper-evident products and complete solutions for securing goods in transit. Here, we design, innovate, manufacture and supply high-quality, tamper-evident security seals, products and solutions to customers internationally, including industry leaders in freight and transportation, oil and gas, banking and cash-in-transit, postal services, defense, utilities, hospitality and leisure, information and communications technology and many more. We provide a full range of fortified ISO 17712, C-TPAT compliant high security seals and other tamper-evident products and services at very competitive prices, which has led us to become the preferred supplier for many leading companies around the world. Our products include: • High security seals, • Semi-barrier security seals, • Indicative seals, • Tamper-evident labels and bags, and • Total end-to-end journey and ass…

Top Hospitality Companies in Malaysia

Key Statistics from 2022

According to the Malaysia Tourism Promotion Board, the tourism industry in Malaysia contributed RM 99.6 billion to the country's GDP in 2021, with a total of 3.8 million jobs created. Moreover, the industry's total tourist arrivals in 2021 reached 16.9 million, a 2.2% increase from the previous year.

Factors Contributing to Growth and Success

The hospitality industry in Malaysia has shown significant growth in recent years, driven by government initiatives and private sector investment. The government has launched various programs aimed at promoting the growth of the tourism industry, such as the Tourism Transformation Plan and the Visit Malaysia 2020 campaign. These initiatives have facilitated the development of new tourism products and supported the growth of the industry.

Moreover, the industry has also benefited from private sector investment, particularly in the area of technological innovation. Companies in the industry are increasingly adopting digital technologies such as mobile applications, artificial intelligence (AI), and virtual reality (VR) to enhance the customer experience and improve operational efficiency.

Industry Growth and Comparison to Previous Years

The hospitality industry in Malaysia has shown robust growth in recent years, contributing significantly to the country's economic development. According to the Malaysia Tourism Promotion Board, total tourist arrivals have increased from 26.1 million in 2015 to 16.9 million in 2021. Moreover, the industry's contribution to Malaysia's GDP has increased from RM 53.4 billion in 2015 to RM 99.6 billion in 2021.

Key Trends: Technological Disruptions

The hospitality industry in Malaysia is also witnessing significant technological disruptions that are changing the way businesses operate and engage with their customers. One significant trend is the increasing adoption of digital technologies such as mobile applications and social media platforms. These technologies are being used to enhance the customer experience, increase operational efficiency, and promote tourism products and services.

Another significant trend in the industry is the increasing focus on sustainability and environmentally friendly practices. Companies in the industry are investing in sustainable practices such as energy-efficient lighting, waste reduction, and water conservation, to cater to changing consumer preferences.

Challenges

Despite its growth and success, the hospitality industry in Malaysia is facing significant challenges as it navigates a changing market landscape. One significant challenge is the impact of the COVID-19 pandemic, which has disrupted the tourism industry worldwide. The industry is also facing increasing competition from other regional players such as Thailand and Singapore, which offer a range of tourism products and services.

Future Outlook

Looking ahead, the future outlook for the hospitality industry in Malaysia is promising, with significant growth potential. The industry is expected to continue its growth trajectory, driven by government initiatives, technological disruptions, and changing consumer preferences. Furthermore, the demand for sustainable and environmentally friendly tourism products and services is expected to increase, creating opportunities for companies in the industry to innovate and develop new products.

However, the industry must also address the challenges it faces, such as the impact of the COVID-19 pandemic and increasing competition. Companies in the industry must invest in research and development, adopt innovative technologies, and work towards enhancing sustainability and social responsibility to remain competitive in the market.

Conclusion

The hospitality industry in Malaysia is a critical sector that has contributed significantly to the country's economic growth and development. The industry's success can be attributed to government initiatives, private sector investment, and technological disruptions. However, the industry must also address the challenges it faces to remain competitive and drive growth. By investing in sustainable and innovative practices, companies in the industry can continue to thrive and meet the changing needs of consumers. Collaboration between industry players, government agencies, and research institutions can also help to address the challenges faced by the industry and drive innovation and growth in the sector.

To remain competitive and continue to drive growth, companies in the industry must invest in research and development, adopt innovative technologies, and work towards enhancing sustainability and social responsibility. The government must also continue to support the industry through initiatives such as the Tourism Transformation Plan and the Visit Malaysia campaign. By doing so, the industry can continue to thrive and contribute to Malaysia's economic growth and prosperity in the years to come.

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By Melissa Goh
Published on 19 May 2023