The pharmacy industry in Australia has been an integral part of the healthcare system, providing essential services to millions of Australians. In recent years, the industry has experienced significant growth, driven by several factors, including government initiatives, technological advancements, and changing consumer preferences. This article will examine the key factors contributing to the growth of the pharmacy industry in Australia, as well as the challenges it faces and its future outlook.
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PHARMACARE LABORATORIES
346
+61 2 9997 1466 customerservice@pharmacare.com.au
PharmaCare is one of the largest Australian-owned health, wellness and consumer goods companies in the country. An Australian-born and built success story, PharmaCare is dedicated to enriching peoples lives through improved health and wellness. Despite its products being available globally, its soul is Australian, its quality is Australian, and its spirit of honesty, hard work and entrepreneurial drive is Australian. PharmaCares trusted, household brands include Sambucol, Natures Way, Bioglan, Medi+, Ease-a-Cold, Skin Doctors, KP24, Brut, Norsca and many more. Our global wheelhouse of brands is available in 40 countries, over 5,200 pharmacies, 3,000 supermarkets, plus department and variety stores all over Australia, New Zealand, Asia, The Americas and Europe.
EASTERN HEALTH
4,511
+61 1300 342 255 consumers@easternhealth.org.au
Eastern Health is one of Melbournes largest metropolitan public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and statewide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and healthcare needs. Eastern Health Values in action: Respect for All, Safe Always, Partnering in Care, Learning and Improving Everyday.
SLADE HEALTH
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+61 3 9565 4400 info@sladehealth.com.au
Slade Health is the chemotherapy compounding arm of Icon Group. Underpinned by 55 years of pharmacy experience, Slade Health delivers over 1,000,000 life-saving products via 200 hospital partners every single year. Slade Health is Australias largest sterile chemotherapy compounder, with three TGA-approved manufacturing sites across the eastern seaboard servicing all states. Since joining Icon Group in 2015, Slade Health has tripled in size to bring more world-class cancer products to more people in need across Australia, and now into New Zealand. Slade Healths success is underpinned by a rigorous, safety-focused, patient-first culture. This is augmented by Slades innovative approach to technical systems, which includes an integrated clinical ordering system enabling hospitals to manage patient waiting times with online ordering and real time tracking.
HEALTH GROUP, GRIFFITH UNIVERSITY
77
+61 7 3735 6425 lawfutures@griffith.edu.au
Griffith Health will, through leadership and innovation in teaching, research and community engagement, create sustained improvement in health and healthcare for local, national and international communities.
MATER
3,224
+61 7 3163 2329 consumers@mater.org.au
Caring for the health of the community for more than a century, Mater brings together a collective expertise across health, education and research, with a shared vision of empowering people to live better lives through improved health and wellbeing. Maters commitment to our Mission compels us to change to meet the needs of our community and the environment in which we operate. This means moving beyond the hospital, the classroom and the laboratory, being closer to our consumers and delivering new products, programs and services to meet emerging community needs. In an emergency call Triple Zero (000). Call 13 HEALTH (13 43 25 84) for health advice 24/7.
STAR PHARMACY GROUP
175
+61 8 8443 7955 info@starpharmacy.com.au
Happier and Healthier Every Day Our Vision To be the communitys trusted provider of pharmacy healthcare Our Values * Trust * Ahead of the Game * Be the Change We Desire * Courageous Together * Passionate People * Play to Win Our Company Culture A positive and growing team culture with efficient outcomes through leadership development, coaching, mentoring and training of all staff at all levels. Team and individual goals and tasks are shared, clearly defined and openly embraced by all in a consolatory manner in a spirit of harmony and growth. We encourage open and honest communication at all times on all levels. We seek to attract and retain only the best people who align with our values and can thrive in a high-performance environment, underpinned by innovation, purpose and balance.
SPORTSMED
203
+61 8 8130 1222 ortho@sportsmed.com.au
sportsmed is an industry leading healthcare provider with a private orthopaedic hospital and specialist clinics across a number of locations, offering patients access to modern and innovative healthcare in state-of-the art facilities. We are proudly South Australian owned and operated. We specialise in preventative care, treatment and rehabilitation for a range of ailments, injuries and conditions including bone, joint, muscle, ligament, tendon, nerve and arthritis pain. Our patients have access to a world-renowned team of practitioners and services including: Hospital Orthopaedic Surgeons Physiotherapy Sports Doctors Podiatry Massage Exercise Physiology Diet and Nutrition Psychology Pilates Gym There are also a number of affiliated services available at our Stepney Healthcare Hub including: Full Circle Hand Therapy Clinpath Dr Jones and Partners TerryWhite Chemmart Three Sons Espresso We have several convenient locations at Stepney, Blackwood, Henley Beach, Morphett Vale, Mt Gam…
ARROTEX PHARMACEUTICALS
292
+61 1800 195 055 patient.safety@arrotex.com.au
Arrotex Pharmaceuticals is the largest by volume, and most diverse, pharmaceutical company in Australia. We are passionate about our mission to improve health outcomes for all Australians. We do this by working alongside community pharmacy to provide patients with affordable access to more than 400 medicines and over 250 consumer products, as well as a number of health and wellness programs. It is our values of innovation, collaboration, accountability, integrity and perseverance that focus our efforts on achieving this mission. Arrotex was formed in July 2019, following the merger of Arrow Pharmaceuticals (Arrow) and Apotex Australia (Apotex).
DOCTORS ON DEMAND
34
+61 1800 334 673 info@doctorsondemand.com.au
Doctors on Demand Pty Ltd is a leader in the Australian telehealth market - forging a path to make healthcare more accessible and focusing on what matters most to the patient – convenient, quality healthcare. Technology is enabling greater continuity of care and the Doctors on Demand online platform is bridging the gap between General Practice and Community Pharmacy by providing 24/7 on-demand access to qualified Australian doctors and prescription medications when and where it is needed most. With a large, flexible workforce of Australian registered practitioners, patients can see an online doctor from the comfort and convenience of their home or work from any device. Using the latest in web technology, patients choose their practitioner and appointment time to securely and conveniently discuss health concerns, request a repeat prescription, a referral or medical certificate. With a network of over 4,000 pharmacies, patients can conveniently collect their medications from their nomin…
UNIVERSITY OF NEW ENGLAND (AU)
2,152
+61 1800 818 865 advance@une.edu.au
Future Fit Your Life with the only Australian public university awarded the maximum 5 stars for Overall Experience 17 years in a row (Good Universities Guide), and with the Most Satisfied Students in NSW, Australia and online (Canstar). Also follow us at: UNE Connect ► https://www.une.edu.au/connect Twitter ► https://twitter.com/UniNewEngland Instagram ► https://www.instagram.com/UniNewEngland YouTube ► https://www.youtube.com/c/UNEArmidale/videos Our aim is to offer you the most flexible study options without losing any of the rigour required in a quality tertiary education. You can study on campus for a traditional face-to-face education experience, or from wherever you are; our new generation of online study is making tertiary education more accessible than ever. Originally named New England University College, UNE was established as a college of the University of Sydney in 1938. It was the second university established in NSW and Australias first regional university. In 1954 it…
DOCTO
118
+61 1300 336 286 feedback@docto.com
‘Docto is Australias first online telemedicine hospital; run by doctors, for patients. Doctos Emergency Department is open 24 hours a day. It is staffed by fully trained Australian Emergency Physicians who you can talk to via video, phone or email. Docto also hosts a leading group of medical specialists providing telemedicine consultations. Our specialties include Orthopaedics, Infectious diseases, travel medicine, Dermatology, Paediatrics, Obstetrics, Gynaecology, General Surgery, Plastic Surgery, ENT, Intensive Care and Dentistry. Docto provides physiotherapy, social work and pharmacy services. Docto provides this service to travel insurance, medical assistance and global emergency management companies.
EPIC PHARMACY
166
+61 7 3347 9500 info@epicpharmacy.com.au
We are a dynamic, values-driven organisation providing quality medicine and health management services to the hospital, oncology and aged care sectors. Were a healthcare company that promises to deliver healthcare in an Epic way, now and into the future. Epic is a part of the Icon Group.
Sigma is a leading Australian full line pharmacy wholesale and distribution business. Sigma also has the largest pharmacy network in Australia, with over 1,200 branded and independent stores, including some of Australias best known pharmacy retail brands: Amcal, Guardian, PharmaSave, Discount Drug Stores and Wholelife. We attract and retain talented people and have a dedicated and focused workforce achieving high performance levels for our customers, suppliers and other stakeholders. Our suppliers, our customers and other industry associates regard us as the best strategic and commercial partner to do business with, because of the superior benefits achieved. This is supported in the market place by our clear brand positioning, innovative and compelling retail offers, an excellent product and service range, a differentiated wholesale service model and a responsive, nimble and innovative approach to dynamic market conditions. Safety Reporting & Medical Enquiries: To report adverse eve…
SYNERGY PHARMACY GROUP
13
+61 8 7082 1455 admin@synergypharmacy.com.au
We are an Australian Based National Community Pharmacy Group with a Support Centre in Adelaide and pharmacies across South Australia, New South Wales and Victoria. Our Vision is to be the Leading Pharmacy Group in Australia” and Our mission is Holistic Care for our customers. We achieve this through our core Values; CARE, INNOVATION, TEAMWORK, TRUST & LEADERSHIP. Our pharmacies are different; we truly care for our customers and are committed and motivated to add value to their lives through our initiatives, complimentary health services, membership and excellent advice and service. Synergy is committed to contributing positively to our communities locally and Nationally through a number of Green initiatives and partnering with likeminded suppliers wherever possible to make a positive impact on our environment. We are partnered with TerryWhite Chemmart and strive to develop and invest in our leadership and team members to ensure we deliver tailored holistic health care to our customers …
BAGTRANS
63
+61 1300 279 182 sales@bagtrans.com.au
BagTrans is a specialist national LTL palletised service provider for time critical (time-slotted) consignments into the major retail and grocery DCs, pharmacy wholesalers and the retail sector. BagTrans has primarily targeted larger multinationals as its clients as these businesses tend to value the quality of service offered by BagTrans. BagTrans key attributes are; - A fleet specifically designed to support the companys business plan – double drop deck mezzanine floored trailers with airbag suspension. - Strong national COR compliance, including driver training, rigid log book auditing processes, random monthly drug & alcohol testing and thorough vehicle maintenance procedures. - IT capabilities – BagTrans employee full time software developers, primarily focused on developing proprietary software to support our business goals, - GPS tracking installed in all company owned vehicles and long term sub-contractors. - Exceptional reporting suite providing analytical data s…
BLACKMORES GROUP
947
+61 1800 803 760 advice@blackmores.com.au
Since 1932 the Blackmores Group (ASX: BKL) has been championing innovative natural health solutions to bring wellness to people everywhere, every day. An ASX 200 publicly-listed company, we have 1,300 employees across four brands and 12 markets in Asia-Pacific. Our portfolio includes: • Blackmores, consistently voted No.1 health brand in Australia; • BioCeuticals, Australias leading practitioner range; • Pure Animal Wellbeing (PAW), natural health products for pets; • Blackmores Institute, our academic and research centre of excellence; • Impromy, pharmacy-based weight management program developed in collaboration with CSIRO; Renowned for high quality products, Blackmores Group has a strong commitment to embedding sustainability across our business and giving back to the communities in which we operate. Our head office and production facility is located on Sydneys Northern Beaches and our Asia regional office is located in Singapore.
ALPHA LIFECARE
70
+61 1300 930 930 service@alphalifecare.com.au
40 Years of Delivering and Defining Solutions Loyalty, Integrity, Excellence, Dedication: The Added Value which is Alpha Lifecare Newcastle | Sydney | Canberra | Melbourne | Brisbane | Adelaide | Tasmania Our specialised knowledge gives us great scope to deliver national projects in any metropolitan or regional location. As a dynamic industry leader, Alpha Lifecare has a reputation for excellence and innovation that is only possible with experience. We bring a lot to the table. We have the extensive industry experience to provide bespoke design and equipment solutions for the aged care & acute care industry segments. At Alpha Lifecare we go the extra mile, meaning you can be assured that we will exceed your expectations. We love what we do and it shows. Understanding your needs is where it all begins. Our journey of excellence always begins with you. Its collaborative where we bring our experience and enthusiasm to align with your requirements. Were great thinkers, but were ev…
WMHSAC
5
+61 8 9172 0400 hr@wmhsac.com
Wirraka Maya Health Service Aboriginal Corporation [ICN 1855] (WMHSAC) is an Aboriginal health care service that provides holistic primary health services to the people in Port Hedland, South Hedland and the surrounding communities. Our service is designed to ensure our clients journey through the health system meets their medical, health, social and cultural needs.
GRIFFITH HEALTH
6
+61 7 3735 6425 lawfutures@griffith.edu.au
One of Australias largest health faculties with over 7000 students enjoying state-of-the-art learning facilities, with an internationally renowned research presence. Griffith Health aims to create a network of graduates and academics throughout the various branches of the Health industry that work to improve health globally. Through our alumni and industry connections were creating the path to a better tomorrow #beremarkable
ALITA SALES
27
+61 1300 769 355 sales@alitasales.com.au
Alita Sales has over 25 years experience in sales, distribution and marketing of health and beauty brands throughout Australian Pharmacy. We offer our brand partners elite skills and capabilities in Australia-wide pharmacy sales, key account management, distribution, and marketing services. What Makes Alita Sales Unique? • Extensive Sales & Merchandising Coverage • 25 personal national field force – one of the largest field forces of any sales agencies in country • National Key Account Management staff and support • 95% coverage of all pharmacy groups • Service 89% of Australian Pharmacies • Huge regional pharmacy coverage
Top Pharmacy Companies in Australia
GDP and Employment:
The pharmacy industry in Australia makes a significant contribution to the country's economy. In 2022, the industry's contribution to GDP was estimated to be around $23.7 billion, which represents an increase from the previous year. The industry also provides employment opportunities for thousands of Australians, with over 65,000 people employed in the sector in 2022.
Factors Contributing to Growth and Success:
Several factors have contributed to the growth and success of the pharmacy industry in Australia. One of the key factors is the government's support for the sector. The government has introduced various initiatives to support the industry, including funding for research and development, tax incentives for investment in the sector, and regulatory reforms aimed at improving access to medicines and reducing the cost of healthcare.
Another factor contributing to the growth of the pharmacy industry in Australia is the increasing demand for healthcare services. With an aging population and a growing burden of chronic diseases, there is a growing demand for healthcare services, including pharmaceuticals. The rise of digital technology has also enabled pharmacies to expand their services and reach a wider audience, such as through online consultations and home delivery of medicines.
Industry Growth and Comparison:
The pharmacy industry in Australia has been experiencing steady growth over the past few years, despite the challenges posed by the COVID-19 pandemic. In 2021, the industry's revenue was estimated to be around $20.6 billion, which represents an increase from the previous year. The industry has also seen growth in the number of prescriptions filled, with over 318 million prescriptions filled in 2021, up from around 306 million in 2020.
Compared to previous years, the Australian pharmacy industry has been growing consistently. In 2017, the industry saw revenue growth of 1.6%, followed by growth of 2.3% in 2018 and 2.7% in 2019.
Key Trends:
One of the key trends in the pharmacy industry in Australia is the increasing use of digital technology. Pharmacies are embracing technology to streamline their operations, improve patient outcomes, and increase efficiency. For example, pharmacies are using electronic prescriptions and medication management software to improve accuracy and reduce errors.
Another trend is the shift towards a patient-centered approach to healthcare. With an increasing focus on patient outcomes and value-based healthcare, pharmacies are expanding their services to include medication reviews, chronic disease management, and other patient-focused services. This trend is likely to continue in the future as pharmacies look for ways to differentiate themselves and meet the evolving needs of patients.
Challenges:
Despite the growth and success of the pharmacy industry in Australia, it faces several challenges. One of the main challenges is the impact of the COVID-19 pandemic. The pandemic has disrupted supply chains, led to shortages of medicines, and caused changes in consumer behavior, such as a shift towards online shopping and home delivery of medicines.
Another challenge is the ongoing pressure on pharmacy profitability. The pharmacy industry operates on a low-margin business model, which makes it difficult for pharmacies to sustain their operations and invest in new technology and services. In addition, the industry is highly regulated, which can create additional costs and burdens for pharmacies.
Future Outlook:
The future of the pharmacy industry in Australia looks promising, with continued growth expected in the coming years. The government's support for the sector, combined with the industry's willingness to embrace new technology and services, is likely to drive continued growth and success.
In addition, the increasing focus on patient outcomes and value-based healthcare is likely to create new opportunities for pharmacies to differentiate themselves and provide innovative services to patients. The use of digital technology is also likely to continue to play a key role in the industry as pharmacies look for ways to improve efficiency and patient outcomes.
However, the industry will need to address several challenges if it wants to remain competitive and sustainable. Pharmacies will need to find ways to manage their costs and improve their profitability, such as by leveraging technology and expanding their services. They will also need to adapt to changing consumer behavior and preferences, such as the shift towards online shopping and home delivery of medicines.
Regulatory reform may also be needed to reduce the burden on pharmacies and enable them to operate more efficiently. For example, reforms aimed at reducing the cost of medicines and improving access to healthcare could help to improve the sustainability of the pharmacy industry in Australia.
Conclusion:
The pharmacy industry in Australia is a dynamic and evolving sector with a critical role in the healthcare system. The government's support for the industry, combined with the industry's willingness to embrace new technology and services, has contributed to its growth and success. However, the industry faces several challenges, such as the impact of the COVID-19 pandemic and ongoing pressure on profitability.
To remain competitive and sustainable, the industry will need to continue to innovate and adapt to new trends and challenges. Pharmacies can leverage digital technology, expand their services, and focus on patient outcomes to improve efficiency and profitability. With the right strategies and initiatives, the pharmacy industry in Australia has the potential to continue to grow and thrive in the years to come.
