Top Travel Companies in Indonesia

Indonesia's travel industry has been experiencing significant growth over the past few years, with a variety of factors contributing to its success. From government initiatives to the adoption of new technologies, the industry has seen remarkable developments, with a promising future outlook.

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CompanyHeadcountContactDescriptionDecision Maker
RESORTS WORLD SENTOSA3,328 +65 6577 7980

ABOUT RESORTS WORLD SENTOSAResorts World Sentosa (RWS), Asia’s premium lifestyle destination resort, is located on Singapore’s resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are six unique luxury hotels, the world-class Resorts World Convention Centre and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore’s vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts and public shows. RWS has been named “Best Integrated Resort” since 2011 for nine consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific’s travel industry.RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

KHIRI TRAVEL133 +66 89 810 0455

Creativity and a genuine passion for responsible travel are at the core of all we do at Khiri Travel. We’re real specialists in each of our destinations. Living up to our reputation, we share our passion for discovery. We love what we do and that shows in the team spirit. Dream destinations are our place of work and we take it as our responsibility to ensure they remain fabulous to visit for generations to come. We truly believe tourism can be a force for good. We have a lot to do and are always on the look out for hard-working, dynamic, out-of-the-box thinkers with a good sense of humor and excellent cross-cultural skills. Your personality means as much as how good you are at what you do. Even if you cannot find the dream job that are looking for, or fear you miss the qualifications or experience, we love to hear what you can contribute to make Khiri Travel even better than it already is.

CWT13,515 +65 6262 6888

CWT is a Business-to-Business-for-Employees (B2B4E) travel management platform. Companies and governments rely on us to keep their people connected – anywhere, anytime, anyhow – and across six continents, we provide their employees with innovative technology and an efficient, safe and secure travel experience.

DISCOVA252 +65 6351 9449

Discova is your global destination management company, specialising in Tailor-made Travel, Group Series, Educational Travel, and Day Tours & Transfers. We’re here to put people in touch with travel. And not necessarily in the ways they might be used to. We work globally, live locally, and go the extra mile to to connect people to a whole world of possibilities. Our vision is to deliver experiential, authentic and responsible travel for our partners, growing their travel offering one unforgettable journey at a time.

TOUR EAST83 +65 6735 1221

Established in 1972, Tour East is a Destination Management Company operating exclusively for the B2B market across Asia. We provide personalized travel experiences and MICE programs. We are a leader in our field, being accredited globally with organisations including; the Pacific Asia Travel Association, the Society for Incentive Travel Excellence, and the United States Tour Operators Association.Headquartered in Singapore, with a secondary hub in Bangkok, we have our own operations and sales offices in Vietnam, Cambodia, Thailand, Myanmar, Malaysia, Indonesia, Philippines, Japan and Korea, with affiliate offices in Sri Lanka and Laos, as well as sales and marketing representatives in the United Kingdom, Australia, New Zealand, United States, Central and Latin America including Mexico and Brazil.Our experienced, passionate and well-travelled team drives our drive for constant innovation and quality. This has earned us various accolades and awards from national tourism authorities and global travel media, further affirming our position in the marketplace.

EXOTIC VOYAGES51 +84 24 3933 6258

Exotic Voyages are a team of passionate individuals who have been in the tourism industry for over 20 years. We are experts in customizing Luxury Trips to Vietnam, Laos, Cambodia, Myanmar, Thailand, Bhutan and Sri Lanka. We offer a highly professional service with the ability to create your own trips with any number of special features. With us, you can easily design your trips by different destinations or by travel styles. With 20-years of experience and the tight coordination between our Western and Local travel experts, we have a deep understanding of what you want and what you need. The most suitable consultancy and responsible actions will be provided from our Team. Our trips are very selective and we avoid mass tourism spots, whenever possible. Also, our desire is to form a cultural bridge, to bring you closely in contact with the local people, while respecting their natural environment. Helping to promote sustainable travel for the future generations.Thus, Exotic Voyages’ customers have chances to experience the real Southeast Asia spirit with the best luxury accommodation and services and keep talking to their friends about their amazing trips with us.

LOTUS ASIA TOURS14 +60 3-2161 7075

For more than twenty five years, Lotus Asia Tours has provided services and assistance to travellers the world over. Today we have become a modern DMC with skilled communications, lean and modular products, and corporate services. Lotus Asia Tours was established in Indonesia in 1991 as the Travel Division of Lotus Enterprises, a reputable business group operating in the fields of hospitality, restaurants and food import. We are a business-to-business provider of high standard travel services for both the leisure and corporate sectors and have steadily grown over the years establishing our presence in the South East Asian region.We operate out of Indonesia, Malaysia, Myanmar and Singapore with one young yet very prepared and experienced team of Asian and European travel professionals. To rapidly and effectively assist our clientele we have set up three sales offices staffed with the most hands on approach sales personnel. Interacting in five different languages, fifty persons of different ethnicities and nationalities work every day of the year in our offices and on the ground - continuously developing products and providing services and assistance to our international clientele.We consistently update our products and offers with modular tours in several languages throughout our destinations - expanding our services and offers to new localities, especially in Indonesia and Myanmar - and with innovative ideas and venues for MICE events and groups. Whether you are a passionate traveller in search of cultural enrichment, a sun seeker in need of relaxation or a corporation looking for expertise and innovation for your event and motivational travel - you will find that Lotus Asia Tours provides the creativity, organizational skills and bargaining power you are looking for.Please refer to our website www.lotusasiatours.com for more details.

ICS TRAVEL GROUP175 +66 2 180 5222

Founded in 1994, ICS Travel Group is a premier destination management company providing a wide range of travel services. We have 31 sales and operations offices worldwide and specialise in creating authentic, tailor-made programmes to Bhutan, Cambodia, Hong Kong, India, Indonesia, Italy, Japan, Laos, Macau, Malaysia, Maldives, Myanmar, Nepal, Philippines, Singapore, Sri Lanka, United Arab Emirates, Uzbekistan and Vietnam.From luxury holidays to special-interest tours, we offer customised itineraries to suit individual or group requirements. Our highly knowledgeable guides, unique products and top-notch service continue to earn us accolades from satisfied travellers, and we are committed to delivering immersive and exceptional experiences for your clients.Facebook @ICSTravel | Instagram @ICSTravelGroup

HAKA TOURS AN INTREPID COMPANY23 +64 9 520 5593

Haka Tours started out with the core belief that smaller groups make for the best tour experience. That’s why we restrict numbers to 16. A road trip with a small group of like-minded people with the same attitude, is what best describes our tours. Because our tour groups are smaller, we have the scope to be flexible. If it’s a hot, sunny day and there is a beach nearby, then we’ll stop for a swim. If we’re in the mood for a long, lazy lunch, then we’ll do just that. And because our buses are smaller and much more mobile, we can veer far away from the main roads and take you to some cool places that the bigger bus companies can simply not go. We must be doing something right. For the last four years we have beaten over 4,000 other tourism businesses in New Zealand to be named the #1 commercial tourism business in the country.

PT. POJOK CELEBES MANDIRI (POINTER BY TELKOM INDONESIA)43 +62 21 22767984

Pointer by Telkom Indonesia is a tourism exchange that provide platform to tour and travel agency to sell airline, train, hotel and MICE. Mission1. Provides a way to streamline the process of buying and selling tourism products.2. Provides inventory management for tourism suppliers and aggregators and deliver products real-time to distribution channel.3. Provides real-time inventory availability for tourism distribution.4. Support the development and implementation of tourism ecosystem in Telkom groupDescriptionPointer by Telkom Indonesia - PT. Pojok Celebes Mandiri (PCM) is a company that provide platform to tour and travel agency to access tourism inventory in real-time, including airline and hotels in Indonesia. PCM is subsidiary of Telkom Indonesia under Telkom Sigma holding company. We are using Pointer System as a tourism exchange to support tourism ecosystem in Indonesia.Our platform can be accessed on the web at www.pointer.co.id to help personal, business owners and travel agents to develop its business in the sale of domestic and international air tickets, hotels, trains. In the future Pointer will also sell products car rental and attractions.Our platform can also meet specific business needs such as white label or access using web service. In addition Pointers are also ready to serve the needs of business travel for companies.Our Customer Service has experienced since 2011 to always provide the best service for you.Contact: sales@pointer.co.id

SHANTI TRAVEL110 +65 6220 8284

Shanti Travel is a French travel agency local to Asia with 12 offices across Delhi, Pondicherry, Colombo, Yangon, Bali, Singapore, Hanoi, Kathmandu, Leh, Burma, Manilla and Tbilissi. Shanti Travel has been offering tailor made trips to India, Sri Lanka, Bhutan, Nepal, Indonesia, Tibet, Burma, Mongolia, Philippines, Cambodia Vietnam, Japan and The Maldives for over 14 years for more than 33,000 customers. Shanti Travel designs unique off-the-beaten tracks tours providing guests with an authentic travel experience across Asia, and has received a 96% satisfaction rate for their 24/7 assistance before, during and after your tailor made holiday to Asia.

BALI HAI CRUISES90 +62 361 720331

Since 1990, Bali Hai Cruises has operated exciting day cruises to Lembongan Island with fun-filled activities for the whole family.Our services are rounded out with the unique Hai Tide Beach Resort and our own Bali Hai Diving Adventures.

STAR CRUISES1,798 +65 6890 7188

Star Cruises is a wholly-owned subsidiary of Genting Hong Kong, a leading global leisure, entertainment and hospitality corporation, taking on the bold initiative to grow the region as an international cruise destination with a fleet of six vessels including SuperStar Virgo, SuperStar Libra, SuperStar Gemini, SuperStar Aquarius, Star Pisces and The Taipan.Genting Hong Kong is a leading corporation principally engaged in the business of cruise and cruise related operations along with leisure, entertainment and hospitality activities with three different brand names - Star Cruises, Dream Cruises and Crystal Cruises as well as several shore-based business such as Resort World Manila, Zouk and Genting World Hotel.

TRAVEL CUE MANAGEMENT113 +65 6572 4081

Travel Cue is a Travel Information Management Company that professionally organizes and manages travel related information and services for corporations operating in varied industries such as Oil & Gas, Shipping & Yachting, Education, Legal, Banking & Finance and Information Technology.Our aim is to redefine the conventional positioning of the travel industry by aligning people and technology towards managing content, services and information. The objective is to utilize the knowledge base in creating unique customizable solutions to targeted business verticals.At Travel Cue we strongly believe in bringing together people who understand the industry and act as change agents in an ever-changing business landscape. The people-centric approach ensures that we stay aligned with our customer requirements with flexibility in building customizable solutions.The team at Travel Cue places your requirements at the centre of our business and continually evolves the delivery platform in perfect harmony with your business objectives.

VROOMVROOMVROOM29 +61 1300 722 920

VroomVroomVroom compares and books car rental in Australia, New Zealand and around the world. We are industry leaders who strive to provide the easiest way to book car hire. Since our launch in 2001, we have assisted over two million car and campervan rental bookings.Vroom is a valued partner of car rental companies like Avis, Budget, Europcar, Thrifty, Hertz and Enterprise. We work together to provide car and campervan hire for both business and leisure markets.We operate a number of direct retail brands including VroomVroomVroom, Car Hire and Bargain Wheels as well powering B2B partnerships including Tiger Airways Australia and Perth Airport. Headquartered in Brisbane, Australia, we are a global company with team members working in over 12 countries.We pride ourselves on our innovative strategies with a primary focus on customer care. Our team is passionate about acting with integrity, transparency and constantly growing.To learn more visit us at https://www.vroomvroomvroom.com.au/

WEBBEDS ASIA PACIFIC114 +65 3212 3216

WebBeds is a global marketplace for the travel trade, providing powerful distribution solutions that make selling and buying accommodation and ground travel product easier.We source content from travel suppliers, connect, aggregate and merchandise that content in our platform, the WebBeds Marketplace, and distribute it to our global network of travel buyers (our distribution partners), who sell to the travelling public.WebBeds partners are supported through a truly global footprint, we have a team of 1500+ people in 120+ cites across 50+ countries speaking 50+ languages - all focused on ensuring WebBeds delivers value, choice, expertise and an unrivalled level of service.Hotels and other suppliers - global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more - can sell their products through WebBeds by connecting to a global network of online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue. Travel buyers - online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more - can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade only booking sites.WebBeds Asia Pacific is dedicated to driving 360-degree business partnerships, strengthening the efficiency of travel technology & rewarding clients with a more user-friendly business solution.This page is dedicated to Asia Pacific focussed regional news, updates & jobs. Please visit the WebBeds main page for global news, or visit webbeds.com.WebBeds is a travel brand of Webjet Limited (ASX: WEB)

WEBBEDS1,633 +65 3212 3216

WebBeds is a global marketplace for the travel trade, providing powerful distribution solutions that make selling and buying accommodation and ground travel product easier.We source content from travel suppliers, connect, aggregate and merchandise that content in our platform, the WebBeds Marketplace, and distribute it to our global network of travel buyers (our distribution partners), who sell to the travelling public.WebBeds partners are supported through a truly global footprint, we have a team of 1500+ people in 120+ cites across 50+ countries speaking 50+ languages - all focused on ensuring WebBeds delivers value, choice, expertise and an unrivalled level of service.Hotels and other suppliers - global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more - can sell their products through WebBeds by connecting to a global network of online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue. Travel buyers - online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more - can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade only booking sites.WebBeds is a travel brand of Webjet Limited (ASX: WEB) – an ASX 200 listed company operating a global digital travel business.Find out more about us at webbeds.com

TOURISM MALAYSIA456 +60 3-8891 8000

Our MissionMarketing Malaysia as a destination of excellence and to make the tourism industry a major contributor to the socio-economic development of the nation.Our Objectives- Promote Malaysia as an outstanding tourist destination.- Showcase Malaysias unique wonders, attractions and cultures.- Enhance Malaysias share market for meetings, incentives, conventions and exhibitions (MICE).- Increase Malaysias tourism revenue by increasing tourist numbers to Malaysia and extend their length of stay.- Encourage tourism and its related industries in Malaysia.- Help develop domestic tourism and promote new investments in the country, as well as provide increased employment opportunities.- The growth of tourism would also contribute positively to the countrys economic development and quality of life.Our HistoryThe Tourist Development Corporation of Malaysia (TDC) was established on 10 August 1972 as an agency under the former Ministry of Trade and Industry by an Act of Parliament. With the inception of the Ministry of Culture, Arts and Tourism on 20 May 1987, TDC was moved to this new ministry; and became the Malaysia Tourism Promotion Board (MTPB) through the Malaysia Tourism Promotion Board Act 1992. Popularly known as Tourism Malaysia, its full focus is on promoting Malaysia domestically and internationally.

TEN LIFESTYLE GROUP1,014 +65 3157 5000

Ten partners with global financial institutions and other premium brands to attract and retain wealth and mass affluent clients. Millions of members have access to Tens services across travel, dining, entertainment, lifestyle and retail benefits on behalf of over fifty clients, including HSBC, Coutts, Royal Bank of Canada, Westpac and many more. Our market-leading platform and service delivers a seamless experience and unparalleled access for your most important clients.Ten’s leading technology-enabled travel and lifestyle platform provides unmatched concierge services, bespoke loyalty programmes, tailored benefits and experiences, and personalised and targeted communications.Established in the UK in 1998, and a certified B Corp™ business, Ten operates in over 20 cities worldwide. Our service is delivered in 26 languages including English, French, German, Portuguese, Spanish, Mandarin, Cantonese and Japanese. The service is available 24/7, 365 days a year.Ten is owned by Ten Lifestyle Group Plc, a publicly listed company on the London Stock Exchange (TENG).

VESPA ADVENTURES31 +84 93 850 09 97

Kickstarting in 2007 from Ho Chi Minh City, Vespa Adventures has since expanded to six destinations in the region! We have daily tours in Hoi An, Hanoi, & Hue (Vietnam), Siem Reap (Cambodia) and Chiang Mai (Thailand). In each of our destinations, we offer The Ride Of Your Life on our unique Vespa tours. We want our guests to meet the people, see the culture, and taste the authentic flavours of each city, while having a fun time zooming around like a local on Vespa scooters. Dont just take a tour while youre on your next vacation, take an adventure!

Top Travel Companies in Indonesia

Key Statistics from 2022

According to recent data from the Central Statistics Agency (BPS), the travel industry's contribution to Indonesia's gross domestic product (GDP) in 2022 was estimated to be around 5.4%. This represents a significant increase from previous years, with the industry's contribution to GDP having risen from 4.8% in 2017 to 5.2% in 2020.

Moreover, the industry has also been a significant employer, providing jobs for over 12 million professionals in 2022. This number is expected to continue to grow in the future, as the industry expands and more tourists visit Indonesia.

Factors Contributing to Growth and Success

Several factors have contributed to the travel industry's growth and success in Indonesia. One of the key drivers has been the government's initiatives to promote tourism, including the construction of new airports, hotels, and attractions. These initiatives have provided a significant boost to the industry, as tourists from around the world are increasingly drawn to Indonesia's unique cultural heritage, natural beauty, and diverse attractions.

Another factor has been the adoption of new technologies, including online booking systems, mobile apps, and social media. These technologies have revolutionized the way people plan and book their travel, making the process more efficient, convenient, and accessible.

Furthermore, the rise of sustainable tourism has also played a significant role in the industry's growth. With an increasing focus on environmentally friendly travel practices, Indonesia is attracting a growing number of eco-tourists, providing a unique opportunity for the industry to promote sustainable practices and protect the country's natural resources.

Industry Growth and Comparison to Previous Years

The travel industry in Indonesia has seen steady growth over the past few years, with the number of visitors increasing significantly. In 2022, the total number of foreign tourists visiting Indonesia was estimated to be around 14 million, with the majority coming from Asia, Australia, and Europe.

Moreover, the industry has also seen a significant increase in domestic tourism, with more Indonesians than ever traveling within the country. In 2022, the total number of domestic tourists was estimated to be around 250 million, highlighting the growing importance of the domestic market.

Key Trends and Technological Disruptions

Several key trends are shaping the travel industry in Indonesia. One of the most significant is the rise of digital technologies, which are transforming the way people plan and experience their travel. From mobile apps to virtual reality tours, technology is making the process more convenient, interactive, and immersive.

Another significant trend is the increasing demand for personalized travel experiences, with travelers seeking unique and authentic experiences tailored to their interests and preferences. This has led to the rise of niche tourism, including culinary tourism, adventure tourism, and cultural tourism, providing new opportunities for the industry to diversify and innovate.

Challenges

Despite the industry's significant growth and success, there are several challenges that the travel industry in Indonesia is facing. One of the most significant is the impact of the COVID-19 pandemic, which has caused disruptions across the global economy. However, the industry has shown resilience in the face of these challenges, with tourism operators adapting to the new normal and finding innovative solutions to continue their work.

Future Outlook

Looking ahead, the travel industry in Indonesia is poised for continued growth, driven by a variety of factors, including government initiatives, technological advancements, and a growing demand for sustainable and personalized travel experiences. With the country's unique cultural heritage, natural beauty, and diverse attractions, the travel industry is well-positioned to capitalize on these opportunities.

To ensure the industry's continued growth and success, it will be important for travel operators to embrace new technologies, expand their reach, and engage with customers in new and exciting ways. Additionally, efforts to standardize regulations and increase support for sustainable tourism will be essential in ensuring the industry's long-term sustainability.

Conclusion

The travel industry in Indonesia is a growing and resilient sector, with numerous opportunities for innovation and growth. Government initiatives, technological advancements, and a growing demand for sustainable and personalized travel experiences are all contributing to the industry's success. However, challenges such as the impact of the COVID-19 pandemic must be addressed to ensure the industry's continued growth and success.

Looking ahead, the future looks bright for the travel industry in Indonesia, with travel operators well-positioned to meet the demands of a rapidly evolving and dynamic market. By embracing new technologies and innovative approaches, they can help drive the industry forward and contribute to Indonesia's economic and cultural development. With the country's unique cultural heritage, natural beauty, and diverse attractions, the travel industry is poised to play a leading role in Indonesia's growth and success in the years to come.

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By Melissa Goh
Published on 13 May 2023